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Boston |

Company Overview

Intrapreneurship is defined as creating from within, starting something from nothing. And it is at the heart of the people at Rightpoint. We are a values-led intrapreneurial organization. Were driven by innovation, rooted in technology and relentlessly curious. We love the creativity involved in taking a blank screen and blinking cursor and making it something amazing. With intrapreneurship in our DNA, were able to move quickly to build unique, innovative customer experiences that evolve the way our clients do business.

Are you someone who wants to create...

Boston |

Overview

As the Global Program Manager for the Customer Success & Services Organization, your responsibility is to ensure that initiatives being ran across the teams are launched successfully and aligned with Cybereasons overall business objective. It is, therefore, critical for this individual to have a wide internal network, a deep understanding of our product and offerings, and stay current with cross-department operational changes.

In addition to running programs, this individual will also be an advisor for the management team. He/She will report...

Waltham |

Endurance is looking for an experienced ETL/Software Developer to play a key role in implementing, integrating and sustaining our evolving set of Integration Applications and Systems. The successful candidate will develop and maintain strong relationships with their teammates and business partners while ensuring the delivery of high-quality software solutions. This role requires the candidate to demonstrate hands-on expertise in software development, databases and ETL technologies with an emphasis on Financial, Sales, Support and/or Marketing applications.

What youll do:...

Boston |

Are you an energetic, self-motivated individual who is passionate about helping others achieve their health and fitness goals? Are you seeking a workplace with a rewarding mission and results driven environment?


ASICS Digital is looking for a Content Strategy Manager to support our fitness apps with a focus on ASICS Studio. Engaging millions of users, our apps attract fitness enthusiasts who are looking for quality on-demand workouts that they can take anytime, anywhere.


You...

New York |

Ordergroove is a commerce technology platform that enables brands and omnichannel retailers to achieve what we call Relationship Commerce - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships. Our unique combination of powerful technology and proprietary data and analytics, is helping some of the largest brands in the world transform their retail experiences across channels.

The Client Solutions Lead will support Ordergrooves largest and most strategic...

Boston |

About Drift

Drift is the new way businesses buy from businesses. With its quickly evolving set of tools and playbooks, Drift is the worlds leading conversational marketing platform, trusted by top enterprise businesses like Marketo, Okta, Outreach, Ellie Mae, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres and is backed by leading venture capitalists including CRV,...

Cambridge |

Associate Manager, Shipping and Logistics
EF Education First
Cambridge, MA

Synopsis
Are you passionate about staff management, team building, and helping your team to grow in their careers? Are you upbeat and outgoing, can work well in a team environment and enjoy sharing new ideas? If so, you could be a perfect fit for our Logistics team at EF Education First, the world leader in international education.

The Role
EF is looking for a highly motivated individual to work in a central role where you will...

Boston |

Position Summary:

This position is responsible for first/second level desktop support to the organization.

___________________________________________________________________________________________

Essential Functions and Duties:

Respond to help desk services requests

Create, assign and/or complete helpdesk work tickets

Install hardware and software applications

...

Boston |

Join a high-performing, tight-knit team at a fast-growing company that is using the Internet of Things (IOT) to transform how organizations sense, monitor, and make decisions. SmartSense is trusted by more than 2,000 organizations, including Walmart, SpaceX, Apple, CVS Health, Coca-Cola, and the US State Department to help them make sensor-driven decisions. We have a solution that our customers rely on every day to make mission critical decisions; we are looking for team-oriented change agents to help shape the future of IOT.

We are...

BOSTON |

At some point youve probably attended a meeting, scheduled a meeting or missed a meeting. Maybe it was in a room, on video or over the phone. Then your meeting room gets stolen or you can't find one big enough for your team. Finding space and time to communicate can be so painful. The problem is easy to understand but difficult to solve. That's where Robin comes in. We build software that coordinates meeting spaces, people, and things in your workplace so you can get back to doing your best work.


Based in Boston, the DNA of...

Cambridge |

ABOUT HOPPER


At Hopper, were on a mission to make booking travel faster, easier, and more transparent. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the worlds fastest-growing travel app -- one that enables our customers to save money and travel more. With over $235M CAD in funding from leading investors in both Canada and the US, Hopper is primed to continue its path toward becoming the go-to way to book travel as the world continues its shift to mobile....

Boston |

If you or a loved one has ever experienced a major medical event, you know how overwhelming it is to process the flood of information that followswhether its hastily delivered guidance from your doctor, or a pile of paperwork on managing your recovery. And once you get home, it can feel impossible to know where to start, or how to stay on track to reach your health goals.


At Wellframe, were helping healthcare organizations fill this gap, so people can get the holistic resources and support they need to feel their best, outside...

Boston |

Come and play a key role in ensuring our customers success using Salsify, by driving the efforts on our strategic and complex implementations to a successful and timely delivery. You'll also be a critical voice representing our customers' goals cross-functionally within Salsify.

Responsibilities

  • Manage all aspects of implementation projects including expectations, communications, scope, timeline, and project delivery
  • Maintain up-to-date, detailed project plan and status visible to relevant stakeholders both internally and externally
  • ...
Boston |

Role:

ClearSky Data is looking for a highly motivated engineer for our Network Engineering team. As a member of the team, you will be responsible for designing, building and operating our nation-wide private network. With a rapidly growing enterprise customer base, we will rely on you to ensure that our security, reliability and scalability requirements are met for every customer. You will be deeply involved in all aspects of the service lifecycle, from technology selections and implementation, to automation of ongoing operations.

If you would like to work in a fast-...

Boston |

Role

ClearSky data is looking for a skilled and passionate Operations Engineer to help design, build and grow ClearSky’s high-performance, secure and fully-managed service that spans across multiple clouds and data centers.

The person in this role will join an awesome team and have the opportunity to solve complex and diverse problems. ClearSky offers a collaborative work environment that encourages team members to grow and develop in their careers.

Key Responsibilities

As we continue to grow and expand our core service offerings, the Operations...

Boston |

Why join ClearSky Data?

We are a fast-growing, passionate team working hard to deliver a global storage service that manages the entire data lifecycle, combining the performance and availability of local enterprise storage with the scalability and economics of the cloud. Founded in 2012 by technology veterans, ClearSky Data is a well-funded start-up backed by Highland Capital Partners, General Catalyst Partners, Polaris Partners, and Akamai, with corporate headquarters in Boston, MA.

Role

The...

Cambridge |

Life at Superpedestrian is about creating the magic that people feel when they ride the Copenhagen Wheel or our Fleet Solutions. We are seeking a full time Customer Service Specialist at our Cambridge, MA headquarters who will serve our customers and bike shop partners by providing them with product information and helping resolve service issues.

You should have significant experience in direct customer service, and a history of exceeding your performance indicators. Familiarity with CRM systems and practices is a must. We are looking for a highly motivated individual who is adept...

Boston |

For more than a decade, ClearCompany has helped companies identify, hire and retain thousands of A Players from among millions of applicants. In short, we help our clients reach the next level of total talent management. How? With one organic, unified platform designed and built from the ground up for better hiring experiences, seamless onboarding, company-wide goal alignment and performance management, all driven by best practices.

The Role

As an SMB Customer Success Manager, you will act as a strategic partner for our clients, ensuring that they see...

Boston |

We’re looking for smart, driven collaborators to join us and help us support our rapidly growing community of customers. As a customer success manager, you will be an integral member of our Customer Success team. You will drive adoption and ensure customers achieve their desired outcomes with Crayon.

What We're Looking For

  • High Wattage. Did we already say smart? You love a good challenge and learning new skills, technology, and more.
  • Team Player. Emotional intelligence is a must. You enjoy working in a team environment, supporting...
New York |

Eze Software is seeking a Project Delivery Manager to join our New York office. This position is responsible for ensuring successful delivery on client engagements at new and existing clients.  The Project Delivery Manager will lead and participate in projects including Implementations, Upgrades, and Change Requests (new modules, training, workflow changes).  Solid communication and project management skills are required to satisfy client requests. 

 

Job Functions:

  • Responsible for delivery of client projects from planning to execution and testing
  • ...
New York |

Eze Software Group is seeking a new Customer Success Manager to join our growing Manhattan office. If you like working with cutting edge technology in a collaborative, award winning environment then we want to hear from you!!

 

About The Role: The Customer Success Manager's core responsibility is to manage the service relationship with Eze Software’s asset management clients. A successful candidate will be skilled at nurturing effective relationships with existing enterprise clients, ensuring timely delivery on project plans, allocating resources, communicating with...

Boston |
A little bit about us 
 
Have you ever gotten stuck in the rain without an umbrella, even though you checked the forecast? ClimaCell is revolutionizing weather forecasting and providing the accuracy and reliability necessary for the 21st century. 
ClimaCell develops cutting-edge technology for analyzing and forecasting the weather. Translating weather data to actionable information and finding ways to convey it to our clients is one of the most important keys to our success! 

This position will be help to shape the...

New York |

Eze Software Group is seeking an Implementation Consultant to join our Product Engagement Accounting Team in New York.. The Product Engagement group acts as subject matter experts within the industry, providing insight into best practices within their area of expertise.  In this role, you will specifically work with the Eze Portfolio Management System. The Eze PMA is a real-time, multi-asset class portfolio modeling, management, and accounting solution used and trusted by more than 200 buy-side firms, in over 30 countries. The Eze PMA can improve decision making, increase productivity...

New York |

Eze Software Group (Eze Software) is seeking an Engagement Manager to join the New York Client Engagement team. This position is responsible for ensuring successful delivery on client engagements at new and existing clients.  The Engagement Manager will lead and participate in projects including Implementations, Upgrades, and Change Requests (new modules, training, workflow changes).  Solid communication and project management skills are required to satisfy client requests. 

 

Job Functions:

  • Responsible for delivery of client projects from planning to...
New York |

Eze Software Group is seeking an Associate Director to join our Product Engagement Group in New York/Boston. The Product Engagement Group acts as subject matter experts across various disciplines within the industry and our products.  The Group’s main responsibility is to implement products, workflows, and custom solutions.   The Professional Services team is a technical consulting team that creates custom solutions, including reports, plugin code, calculations, columns, and schemes.  The aforementioned customization layers span the Eze Investment Suite, including Order Management,...

New York |

Eze Software Group (Eze Software) is seeking an Associate Engagement Manager to join the Compliance Product Engagement Team in its New York office. If you like working with technology and participating in projects in a fast-paced, high energy environment, we want to hear from you!

 

This position serves as the foundation for a career in software product implementation. The software deliverables will integrate with the client’s trading workflows through pre & intra trade compliance and be at the core of the Compliance Officer’s compliance reviews and reporting.  We...

Boston |

Company Description

The CSM owns the Customer Lifecycle for a set of Enterprise accounts, beginning with customer onboarding and implementation, and continuing through the adoption and renewal staging. A successful Enterprise CSM builds impeccable relationships, and shows skill at achieving trusted adviser and customer advocate status in the customers mind. The CSM works closely with the Sales Team to design and execute customer success plans to ensure our customer objectives are truly met, and business value is realized.

Responsibilities:...

Boston |

Company Description

The CSM owns the Customer Lifecycle for a set of Enterprise accounts, beginning with customer onboarding and implementation, and continuing through the adoption and renewal staging. A successful Enterprise CSM builds impeccable relationships, and shows skill at achieving trusted adviser and customer advocate status in the customers mind. The CSM works closely with the Sales Team to design and execute customer success plans to ensure our customer objectives are truly met, and business value is realized.

Responsibilities:...

Boston |

Location: Boston

Overview: 

Profitero is at the forefront of the eCommerce revolution, providing brand manufacturers with analytics and insights that help them sell more products on Amazon, Walmart.com and other leading eCommerce sites. We’re more than doubling our eCommerce business every year and looking for smart, professional people to fuel our momentum and help us grow even faster. Profitero is growing 100% annually and is expanding its Customer Success team. As a Customer Deployment Manager you will be the technical lead for our customers and...

New York |

We believe in a cloud-first IT world, where companies can deploy and use powerful software without having to worry about a ton of IT configuration. We have built amazing software to help companies manage all their SaaS products. In addition to that, we're are building out complementary services for companies that need more hands on help to manage their IT, especially the parts that can't be moved to the cloud, like office networks and workstation management.

Responsibilities and Ideal background 
- We're looking for someone who is excited about the SaaS / cloud IT...

Boston |

As a Manager, Customer Success - Onboarding you will manage one of our Customer Success teams and be responsible for interviewing, hiring, evaluating, training, coaching, and leading a team of new and established Customer Success Professionals (Support, Onboarding Specialists or Customer Success Managers) in a fast-paced and rapidly changing environment. You will work closely with the other Customer Success Team-Leads and the Vice President of Customer Success to help build a team of highly successful Customer Success Professionals who are able to execute exceptional...

Cambridge |
Quick Base provides a cloud-based platform that empowers problem solvers to quickly turn ideas for better ways to work into apps that make their organizations more efficient. For nearly 20 years, people of all technical backgrounds have been using the Quick Base platform to create solutions that streamline processes, capture real-time data, and improve company operations while working in concert with existing IT systems. Based in Cambridge, MA and a former division of Intuit, Quick Base has a 6,000+ customer universe of app-enabled businesses that spans all industries and company...
Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

Boston |

The world of retail is changing, and Salsify is riding on the edge of a tidal wave as online product content becomes the key differentiator in customer purchasing decisions. Our platform helps companies like L'Oreal and Fruit of the Loom curate transform and distribute product information to retailers like Amazon, Target, Walmart and Home Depot. We are a prominent tech company located in Boston with a team of local technology leaders and startup veterans.

The Implementation Team is responsible for taking a customer's unique data structure and integrating it with our platform,...

Boston |

At Salsify, we're building the digital supply chain and transforming how commerce is done. We enjoy board games, team meals, and beers from the keg-bot one of our engineers built. But above all we love solving hard problems, building a team of people we can't wait to work with, and making our customers wildly successful. That's where you come in.

What you'll be doing:
As a Customer Success (Customer Champion Team) Co-op, you'll use your critical-thinking skills to solve challenges facing your colleagues and our customers. We have created a cutting edge...

Brooklyn |

goTenna is foundationally disrupting the +$50B global Mesh Networking industry with communication solutions 40x more cost-effective, 12x lighter, 10x smaller and 6x longer-lasting than anything else on the market. goTenna Pro tactical mesh radios are already being deployed by the U.S. Military, FEMA and CALFire to enable real-time situational awareness and mission-critical comms during emergency situations like Hurricane Michael when cell, wifi, and satellite are unavailable.

goTenna is seeking a highly skilled, professional IT/Dev Ops Manager to join our dynamic and growing...

Franklin |

Let me tell you about an artificial intelligence (AI) company that you probably have never heard of, but you will.  As a matter of fact, this company is the world’s largest independent AI company and it’s headquartered in the Boston area.  We operate at the intersection of customer experience and AI – two of today’s hottest and most dynamic industries.

 

Interactions’ mission is to create amazing customer experiences by advancing AI technology that understands and engages on a human level.  The human element of what we do not only relates to how we differentiate our AI...

Boston |

Director, Product Security Consulting

Company Description

Rapid7 is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 8000 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology...

Boston |

Technical Program Specialist

Rapid7 is seeking a Technical Program Specialist to support the Customer Success Organizations growth. At Rapid7, we believe in simplifying the complex through shared visibility, analytics, and automation that unite customer teams around challenges and successes of cybersecurity. Our Customer Success Organization is the backbone of fulfilling that promise.

Position

As a Technical Program Specialist, youll be the Customer Success Gainsight administrator reporting to the Sr. Technical Program Manager in our Customer...

Boston |

As Rapid7 and the Insight Cloud continue to grow, so does our attack surface. Thats why were looking for a Lead Security Engineer to join our Security Operations (SecOps) team in Boston. Youll hit the ground running by building and implementing security controls in partnership with our Corporate IT teams to secure our end user devices, infrastructure systems, and cloud services. Youll partner closely with our Security Operations Analysts to help automate their vulnerability management and incident response operations. Youll also be helping build and lead a new security engineering...

Franklin |

Let me tell you about an artificial intelligence (AI) company that you probably have never heard of, but you will.  As a matter of fact, this company is the world’s largest independent AI company and it’s headquartered in the Boston area.  We operate at the intersection of customer experience and AI – two of today’s hottest and most dynamic industries.

Interactions’ mission is to create amazing customer experiences by advancing AI technology that understands and engages on a human level.  The human element of what we do not only relates to how we differentiate...

Franklin |

Let me tell you about an artificial intelligence (AI) company that you probably have never heard of, but you will.  As a matter of fact, this company is the world’s largest independent AI company and it’s headquartered in the Boston area.  We operate at the intersection of customer experience and AI – two of today’s hottest and most dynamic industries.

Interactions’ mission is to create amazing customer experiences by advancing AI technology that understands and engages on a human level.  The human element of what we do not only relates to how we differentiate...

Cambridge |

Company Description

Tamr is the enterprise-scale data unification company trusted by industry leaders like GE, Toyota, Thomson Reuters, and GSK. The companys patented software platform uses machine learning supplemented with customers knowledge to unify and prepare data across myriad silos to deliver previously unavailable business-changing insights. With a co-founding team led by Andy Palmer (founding CEO of Vertica) and Mike Stonebraker (Turing Award winner) and backed by founding investors NEA and backed by founding investors NEA and GV, Tamr...

Norwalk |

Datto, the worlds leading provider of IT solutions delivered through managed service providers. Datto is a creative company at its core and is an exciting and dynamic workplace. We're 100% focused on our managed service provider partners and believe that with the right technology, managed service providers can change how businesses around the world operate. Datto provides data protection, business continuity, networking, business management, and file backup and sync products that empower and protect the clients of our 14,000+ partners. We're headquartered in Norwalk, Connecticut and have...

Boston |

As a Manager, Customer Success you will manage one of our Customer Success teams and be responsible for interviewing, hiring, evaluating, training, coaching, and leading a team of new and established Customer Success Professionals (Support, Onboarding Specialists or Customer Success Managers) in a fast-paced and rapidly changing environment. You will work closely with the other Customer Success Team-Leads and the Director of Customer Success to help build a team of highly successful Customer Success Professionals who are able to execute exceptional customer service to our...

New York |
Who We Are:
As the worlds industry-standard wholesale platform for fashion, beauty and home, JOOR is making wholesale smoother and smarter for brands and retailers. The JOOR platform seamlessly creates a single, collaborative ecosystem for the entire wholesale process. Brands and retailers can easily manage their selling and buying, access the vital metrics that drive their business in real time, leverage trends as they see them develop, and work together to act on emerging opportunities. We believe how people and companies...
New York |
Who We Are:
As the worlds industry-standard wholesale platform for fashion, beauty and home, JOOR is making wholesale smoother and smarter for brands and retailers. The JOOR platform seamlessly creates a single, collaborative ecosystem for the entire wholesale process. Brands and retailers can easily manage their selling and buying, access the vital metrics that drive their business in real time, leverage trends as they see them develop, and work together to act on emerging opportunities. We believe how people and companies accomplish goals is...
New York |
Who We Are:
As the worlds industry-standard wholesale platform for fashion, beauty and home, JOOR is making wholesale smoother and smarter for brands and retailers. The JOOR platform seamlessly creates a single, collaborative ecosystem for the entire wholesale process. Brands and retailers can easily manage their selling and buying, access the vital metrics that drive their business in real time, leverage trends as they see them develop, and work together to act on emerging opportunities. We believe how people and companies accomplish goals...
Boston |

Anaqua helps corporations and law firms turn intellectual property into competitive advantage. Its software platform combines insight from big data analytics with critical tools, best practice workflows and services into one efficient, intelligent environment that helps IP practices work more efficiently and make better decisions faster. Many of the best-known brands and most innovative products were conceptualized, evaluated, protected and monetized through the ANAQUA platform. Founded in 2004 by IP leaders from The Coca-Cola Company, Ford Motor Company, and British American Tobacco,...

Boston |

Position Overview

The Director, Operational Excellence will be an integral part of the Professional Services team and is responsible for developing and optimizing continuous process improvement throughout the Professional Services organization across the Globe.  This position reports to the Vice President, Professional Services. This position does require frequent global travel.

Responsibilities:

• Work collaboratively with cross functional teams to continuously improve and scale processes and provide support to areas throughout the Professional Services...

Boston |

Anaqua helps corporations and law firms turn intellectual property into competitive advantage. Its software platform combines insight from big data analytics with critical tools, best practice workflows and services into one efficient, intelligent environment that helps IP practices work more efficiently and make better decisions faster. Many of the best-known brands and most innovative products were conceptualized, evaluated, protected and monetized through the ANAQUA platform. Founded in 2004 by IP leaders from The Coca-Cola Company, Ford Motor Company, and British American Tobacco,...

Boston |

Do you have a desire to be an integral part of a growing and dynamic team and an emerging leader in their space?

Anaqua helps corporations and law firms turn intellectual property into competitive advantage. Our software platform, ANAQUA, unifies the critical tools, best practice workflows, data, documents and services into one efficient, intelligent environment so our clients operate more efficiently and make better decisions faster. Nearly a million IP professionals in over 150 countries use ANAQUA to manage more than a billion dollars in intellectual assets. Many of the best...

Boston |

Do you have a desire to be an integral part of a growing and dynamic team and an emerging leader in their space?

Anaqua helps corporations and law firms turn intellectual property into competitive advantage. Our software platform, ANAQUA, unifies the critical tools, best practice workflows, data, documents and services into one efficient, intelligent environment so our clients operate more efficiently and make better decisions faster. Nearly a million IP professionals in over 150 countries use ANAQUA to manage more than a billion dollars in intellectual assets. Many of the best...

Boston |

Do you have a desire to be an integral part of a growing and dynamic team and an emerging leader in their space?

Anaqua helps corporations and law firms turn intellectual property into competitive advantage. Our software platform, ANAQUA, unifies the critical tools, best practice workflows, data, documents and services into one efficient, intelligent environment so our clients operate more efficiently and make better decisions faster. Nearly a million IP professionals in over 150 countries use ANAQUA to manage more than a billion dollars in intellectual assets. Many of the best...

Boston |

Reporting to the Senior Manager of Internal Project Management, the Information Productivity (IP) Project Manager II will play a key role in supporting Bullhorns internal business application ecosystem. You will be responsible for working with the Business System Analysts, Developers, and Business stakeholders to plan and execute a variety of projects across the Information Productivity team. You work closely with the Senior Manager and other project teams to ensure detailed planning of activities, comprehensive documentation, and communication of critical project information...

Boston |

About Drift

Drift is the new way businesses buy from businesses. With its quickly evolving set of tools and playbooks, Drift is the worlds leading conversational marketing platform, trusted by top enterprise businesses like Marketo, Okta, Outreach, Ellie Mae, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres and is backed by leading venture capitalists including CRV,...

Burlington |

ClickSoftware is Cloud company and a market leader in field service management - we empower the world's most demanding organizations to optimize the full potential of every service interaction.

As we continue our growth path, were adding a CloudOps engineer to our team.

Your opportunity:

As a CloudOps engineer, you are responsible for Designing, implementing, Automating, Deploying, Monitoring and Administrating large Enterprise infrastructure and applications on AWS Cloud.

You will be scripting in various common language such as Python, Lambda...

Tewksbury |

TimeTrade is growing and thats great news for you! We are looking for someone to add to our Service Delivery team. We dont want just any someone, we want extraordinary!! Are you vibrant, hard working, and looking for a new challenge? Are you great with customers? Do you thrive in a multi-taking environment? We want someone who enjoys helping others and is open to being helped; someone who knows how to self-manage their tasks and time and works well independently and in a team. We need a technically skilled fast learner with the ability to know when to make a decision and...

Westwood |

PURPOSE:

The Predictive Indexthe talent optimization leaderis an award-winning best place to work (Inc., Glassdoor, Boston Business Journal, The Boston Globe).

Our mission is Better work, better world," and we take great pride in PIs power to supercharge workplace relationships and culture to achieve the unthinkable. Were our own best case study! Youll be working toward a mission that inspires you, and youll be surrounded by fun, smart, driven people day in and day out.

Theres a reason more than 7,500 companiesincluding Nissan, Citizens Bank, Drift,...

Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

Were looking for an Operations Coordinator on a part-time basis at 25 hours...

Boston |

Security Analyst

Do you live and breathe cyber security? Need to work on important problems? Cybereason has an opportunity for you!

Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question Am I under attack? proactively, without manual effort. We're expanding our security services and looking for curious, diligent, technical people to help us build out and run our Nocturnus team. As member of this elite team...

Boston |

Are you an energetic, self-motivated strategic thinker who knows what it means to be customer obsessed? Are you an individual who is passionate about helping others achieve their health and fitness goals? Are you seeking a workplace with a rewarding mission and results driven environment?


ASICS Digital is looking for a Senior CRM Marketing Manager to support our fitness apps: Runkeeper & ASICS Studio. Engaging millions of users, our apps attract fitness enthusiasts who may be starting a new routine, training for their...

Boston |

Cogito is searching for a Customer Success Manager to support clients who have licensed the Cogito Dialog platform to improve the behavioral intelligence of their sales and service agents. The ideal candidate will be a self-starting problem solver who has a track record of getting things done!


On a daily basis the Customer Success Manager will work cross-departmentally to oversee a portfolio of clients and ensure each client is fully utilizing the platform and set up for long-term success.


...
Boston |

Indigo improves grower profitability, environmental sustainability, and consumer health through the use of natural microbiology and digital technologies. Utilizing beneficial plant microbes and agronomic insights, Indigo works with growers to sustainably produce high quality harvests. The company then connects growers and buyers directly to bring these harvests to market. Working across the supply chain, Indigo is forwarding its mission of harnessing nature to help farmers sustainably feed the planet. The company is headquartered in Boston, MA, with additional offices in Memphis, TN,...

New York |

Solutions Architect - Pivotal Cloud Foundry Solutions

PIVOTALS STORY (VIDEO)

As a recognized leader in disciplined agile and lean software development practices, Pivotal combines the Silicon Valley state of mind, modern approach, and infrastructure with organizations core expertise and values. Our cloud-native platform and suite of data tools drive software innovation for many of the worlds most admired brands, helping enterprises move at start-up speeds and with greater business agility. We optimize for change and teach next-generation developers...

Somerville |

WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

Boston |

Klaviyo is looking for a director to lead our support team. Our customers are highly driven and motivated entrepreneurs and marketers at high growth brands who want counterparts at Klaviyo comfortable talking about the nuances of our product and marketing strategy. Every Klaviyo that joins our support team is taught and tested on our product, marketing strategies and our voice -- its critical that were experts. We want to wow them from the first time they find out about us to the day they retire from their business -- and everyone at Klaviyo is responsible for delivering...

Boston |

Company Overview

iboss is a cloud security company that provides organizations and their employees secure access to the Internet on any device, from any location, in the cloud. This eliminates the need for traditional security appliances which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture, backed by 110 patents and over 100 points of presence globally, iboss protects more than 4000 organizations worldwide. The Company is headquartered in Boston, MA, and has operations in Orlando, San Diego, London...

Waltham |

Data Engineering as a function sets the foundation to successfully data intake, data management and data transformation. The foundational infrastructure helps drive quality and timely processing.

Principal Responsibilities and Essential Duties:

  • Data Mapping and Programming
  • Work as a team member in creation and maintenance of ETL scripts used for healthcare data management, data validation, statistical report generation, and program validation.
  • Work as a team member to develop tools and techniques for improving process efficiencies and...
Burlington |

The Incident Management role at HealthEdge is a multi-functional role working to support our hosted customers when incidents occur.

Main responsibilities:

  • Coordinate and manage our Escalated Incident process activities.
  • Supporting Escalated Incident Management reporting (KPIs and customer SLAs)
  • Drives standard execution of the Escalated Incident Management process
  • Communicate with internal stakeholders and customer stakeholders as necessary about status, resolution and success criteria signoff.
    ...
Boston |

Wayfairs Employee Tech team is seeking an experienced, driven individual to partner with business stakeholders from across the organization with a focus on providing an excellent experience for new employees joining Wayfair. The ideal candidate can contribute in a meaningful way to a cross-functional directive, whether it be executing on a vision or providing input into an ideal end state. This individual will work with many different teams within and outside of Employee Tech to craft a day one tech experience that should leave employees with a great first impression of the company. This...

Boston |

Wayfair is a dynamic, cutting-edge technology company operating in the ecommerce space. Were committed to providing our customers with a best-in-class experience for all things home. Were looking for an experienced Desktop Engineer for a growing, global End User Computing Engineering team. The team is responsible for corporate device management, including more than 18,000+ computers and mobile devices.

What you'll do:

  • Collaborate with peers to define and implement best practices for device management across a multi-time zone office footprint
  • ...
Boston |

This role is embedded within the "Technology Experience" team, a group that continues to grow and find ways to simplify how this Fortune 500 company works. In service of our continued growth and expanding employee base, this team is responsible for ensuring all employees have a positive, productive, and effective interaction with IT. We, at Wayfair, are committed to creating an environment where employees can do their best work and where best-in-class talent comes, stays, and thrives!

We expect this manager to have the ability to develop, configure, test and maintain enhancements...

Boston |

Wayfair is looking for a detail-oriented self-starter to support organization-wide knowledge management.

Wayfair is adding dozens of new employees every day and week, and knowledge management/documentation has become increasingly important in helping new employees get up-to-speed and helping existing employees navigate the increasingly complex organization. We are hiring an associate to help us continue to improve knowledge management. If youre passionate about the importance of communication, word choice, and organized information, and you are tech savvy and want to learn...

Boston |

Wayfair is a dynamic, cutting-edge technology company operating in the ecommerce space. Were committed to providing our customers with a best-in-class experience for all things home. We are growing at a lightning-fast pace and are looking for a leader in the desktop engineering space. .

The IT Hardware Operations team has a mission to consistently provide a high level of service to Wayfair IT and to the rest of Wayfair. We partner with our Strategic Procurement team to ensure that our department can meet the needs of our ever expanding employee base. We have added more than 20...

Boston |

Wayfair is a dynamic, cutting-edge technology company operating in the e-commerce space. Were committed to providing our customers with a best-in-class experience for all things home. Were looking for a Collaboration Engineer to support our internal users and external partners. This position is based in our Boston office.

Summary/Responsibilities:

  • Installing and configuring video conferencing and collaboration solutions
    • Help standardize software and hardware from our Copley Headquarters and Boylston office
    • Research potential new...
Boston |

This role is embedded within the Technology Experience team, a group that continues to grow and find ways to simplify how this Fortune 500 company works. In service of our continued growth and expanding employee base, this team is responsible for ensuring all employees have a positive, productive, and effective interaction with technology. At Wayfair, we are committed to creating an environment where employees can do their best work and where best-in-class talent comes, stays, and thrives!

We expect this Business Systems Analyst to have the ability to engage stakeholders, scope...

Boston |

Wayfair is looking for a detail-oriented self-starter to support organization-wide knowledge management.

Wayfair is adding dozens of new employees every day and week, and knowledge management/documentation has become increasingly important in helping new employees get up-to-speed and helping existing employees navigate the increasingly complex organization. We are hiring an associate to help us continue to improve knowledge management. If youre passionate about the importance of communication, word choice, and organized information, and you are tech savvy and want to learn...

Boston |

About Tufin

Tufin is the leader in Network Security Policy Orchestration for enterprise cybersecurity. More than half of the top 50 companies in the Forbes Global 2000 turn to Tufin to simplify management of some of the largest, most complex networks in the world, consisting of thousands of firewall and network devices and emerging hybrid cloud infrastructures. Enterprises select the company’s award-winning Tufin Orchestration Suite™ to increase agility in the face of ever-changing business demands while maintaining a robust security posture. The Suite reduces the attack...

Boston |

Dispatch, headquartered in Boston, is one of the fastest-growing software companies in America. Leveraging our proprietary adaptive platform and industry-leading technology integrations, Dispatch partners with customer-centric brands to simplify complex home service networks.

We are not a software vendor. We are a brand partner delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like...

New York |

Ordergroove is a commerce technology platform that enables brands and omnichannel retailers to achieve what we call Relationship Commerce - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships. Our unique combination of powerful technology and proprietary data and analytics, is helping some of the largest brands in the world transform their retail experiences across channels.

Were hiring Account Managers who will be responsible for the management and...

Burlington |

Endurance is looking for a Senior Manager, Product and Application Security! This Senior Manager will integrate security into the development of first-party products and applications and for managing the Product Security Program. They will work closely with the product and platform development teams and peers in Cybersecurity Operations to model threats, identify vulnerabilities, and perform penetration tests throughout the software, system, and network architecture development and acquisition lifecycles and identify required control points in the application stack. They will work closely...

New York |

About Starry:

Starry is reinventing the way people connect to the internet. Our mission focuses on two things. First, were making the experience of accessing the internet simple, transparent, and delightful. Second, were bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.

What youll do:

As a Starry Telecommunications Technician, youll work with construction...

New York |

About Starry:

Starry is reinventing the way people connect to the internet. Our mission focuses on two things. First, were making the experience of accessing the internet simple, transparent, and delightful. Second, were bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.

Who we're looking for...
Framingham |

Corporate Systems Analyst (IT Support)

  • Framingham, MA

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing,...

Westwood |

PURPOSE:

The Predictive Index (PI) is a talent optimization platform that gives business leaders access to the people data they need to make objective hiring decisions, design great teams and culture, and reach their strategic business goals. PI has more than 7,500 customers across 142+ countries including Nissan, Citizens Bank, DocuSign, Subway, 47 Brand, Blue Cross Blue Shield, and Omni Hotels.

PI is a scientific instrument that has undergone more than 500 validity studies. Our team takes great pride in PIs power to improve and supercharge workplace...

New York |


Cargo is looking for a Launch Associate to play a critical role in expanding our international presence. Cargo already has operations in both the US and SE Asia but alongside its exclusive and global partner, Uber, it is looking to expand to new cities and countries starting in 2019. You will be part of the International team helping plan, launch and grow operations in these new markets, leveraging our partners and our central team. You will join a team that loves consumer technology, business strategy, deal making, and growing relationships, and...

Cambridge |
Position Overview:
Quick Base is looking for a Senior Director of Customer Success to lead a team 20+ Customer Success Managers and 4 Managers of CSMs (and growing).  We are looking for a strong leader with experience growing a high performance team that brings best practices based on 10+ years of experience in software, services and customer success.
 
The ideal candidate will have experience in a senior position managing customers and technical solutions in a SaaS model, software SaaS platform experience is preferred. He or she...
Woburn |

HealthcareSource is seeking a hands-on leader with experience running SAAS based enterprise businesses in a 24x7 mission critical up-time environment. The Senior Director of Cloud Operations & IT is responsible for managing all aspects of HealthCareSource’s SAAS services across our platform.  IT responsibilities include the daily operation of the IT department, IT Operations, System and Network Administration, IT Help Desk, and Database Operations. Reporting to our Chief Technology Officer, this position will be located at our Woburn, MA location.

Additional...

Boston |

Mendix is on a mission to fundamentally reinvent the way applications are created, by abstracting the process and enabling everyone who has a stake in an enterprises digital future business people and analysts, web developers, software engineers, even CEOs to meaningfully participate, thereby creating better applications faster. Our goal is simply to create the future of software development.



Are you the brilliant Senior Technical Support Engineer we're looking for?


...

Boston |

We’re looking for a motivated, analytical individual to help us ensure our customers’ exceptional product experience. Customer happiness is the driving force of our success, and it takes a lot of thought, care, patience, persistence, and knowledge.

You will interact directly with customers (through Zendesk) to hunt down solutions to their problems, to inform our product roadmap, and to assist with scaling our Support operations for substantial growth. Toward these ends, you will work closely with all of our departments, especially the development team, our account managers and...

Boston |

The Customer Success Manager is responsible for leading Luminoso Technologies’ portfolio of customer relationships throughout the lifecycle of a customer.  The Customer Success Manager focuses on driving new customer onboarding, building strong relationships with users and maximizing customer engagement.

Key Responsibilities

Ownership of the post-sale customer engagement, including but not limited to:

  • Developing strong relationships with key stakeholders at all organizational levels;

  • Creating customer success plans for each...

Framingham |

Providence, RI

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulses takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition...

Boston |
What you'll be doing
In order to create the best possible weather predictions, we collect loads of weather observations and models, we ingest them into our system, digest and process them and output historical, realtime and forecast data of all the weather parameters in high resolution. This heavy and complex process outputs a high volume of data, that needs to be cached and served to a high load of customers as API. On top of the API, we have a set of web and mobile applications that bring it all together in an easy to understand fashion that is tailor...
Cambridge |

Extension Coordinator
Cultural Care Au Pair
Cambridge, MA

At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We are proud to be the largest and most experienced au pair organization in the world, having successfully placed more than 120,000 au pairs into welcoming American homes since 1989. Here at Cultural Care, we are a team of problem-solvers, relationship-builders, and innovators who are constantly thinking about how we can...

Boston |
For the Customer Support Representative role, we're looking for a technologically minded problem solver who loves to work hard, and is eager to learn new things. You will be responsible for providing support help to over 4,000 nonprofits across the country who use DipJars to fundraise!
 
We have a small startup team and growing fast. You'll have tons of room to grow here, so if you are eager to give your career a kickstart and learn how to grow a startup then you've come to the right place. If this sounds good to you please submit your resume! We'll try to get back...
Somerville |

SmartBear is currently seeking an IT Director to lead both the technical and administrative aspects of the companys IT infrastructure, including managing a 5-person global team.

Responsibilities

  • Provide leadership and guidance to the global IT infrastructure and support groups.
  • Draft and execute short- and long-term strategic plans to ensure that infrastructure capacity meets current and future needs.
  • Develop, implement and supervise processes, policies and related training plans for project management and...
Cambridge |

Shoobx is looking for an energetic, hard-working individual to join our client service team as a Customer Support Manager. This role will have primary responsibility for how we support clients using our platform - through support tickets, our self-help library, and other educational materials. You will have the opportunity to define and refine our processes for these activities, ensuring that our clients consistently get support that is friendly, effective, and efficient. 

You will be responsible for responding to customer support requests, troubleshooting and consulting on...

Cambridge |

IT Support Specialist

Are you ready to join a startup thats transforming the education landscape? At edX, we provide world-class education to everyone, everywhere, regardless of gender, income, or social status. As a non-profit, edX provides millions of people around the globe with access to education.

EdX offers highly driven, intellectually ambitious individuals an opportunity to work in a dynamic mission-driven organization. edX is seeking an experienced IT Support Specialist who has a passion for providing excellent, customer-focused support; learning...

Boston |

Company Overview

Intrapreneurship is defined as creating from within, starting something from nothing. And it is at the heart of the people at Rightpoint. We are a values-led intrapreneurial organization. Were driven by innovation, rooted in technology and relentlessly curious. We love the creativity involved in taking a blank screen and blinking cursor and making it something amazing. With intrapreneurship in our DNA, were able to move quickly to build unique, innovative customer experiences that evolve the way our clients do business. .

Are you someone who...

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