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Waltham |

Senior Customer Success Engineer

Role Summary

The primary function of the Senior Customer Success Engineer is to work with customers in identifying,
resolving, and preventing issues using Actifio products.  In this role, you will work with technical skills such as
Linux, Databases, Scripting, and Systems Architecture. The only things we ask for is a strong technical
aptitude and excellent communication skills.

Responsibilities/Key Tasks

Responsible for providing technical support to Global Actifio customers and partners, both...

Waltham |

Customer Success Engineer

The primary function of the Customer Success Engineer (CSE) is to work with customers in identifying, resolving, and preventing issues using Actifio products.  In this role, you will build technical skills around Linux, Databases, Scripting,  and Systems Architecture. Not to mention great career growth within the team. The only things we ask for is a strong technical aptitude and excellent communication skills.

Responsibilities/Key Tasks

  • Responsible for providing technical support to Global Actifio customers and partners,...
Framingham |

Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers.

Recently honored by the Boston Business Journal as the #4 Best Place to Work in the midsize category, the 10th fastest growing private company in Massachusetts, and named ranked #611 nationally on the Inc. 5000 list; Definitive has more than doubled in size in the past 2 years.  Our expansion has created the need for talented Sr. Customer Success Managers ...

Boston |

Klaviyo is looking for data scientists to analyze large data sets (were collecting billions of individual actions every month), build models and ship products that enable businesses to grow faster and communicate with their customers. Our background as a team is building these models for the Fortune 50 and we want to democratize and open up that technology to everyone.


The ideal candidate has a background in data science, statistics and machine learning and has done work ranging from exploratory analysis to training and...

Boston |

Customer Success Managers (CSMs) at Klaviyo are a critical part of our success and the success of our customers. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for CSMs who are passionate about providing the best experience to customers who are scaling their businesses with Klaviyo. This is a great opportunity for someone with a...

Boston |
This is a terrific opportunity for a self-motivated individual to join our team. At Forward Financing, our mission is to be the leading provider of financing solutions to under-served small businesses. As one of the fastest growing companies in Massachusetts we are at the forefront of growth in the FinTech space. We are 100% dedicated to this vertical and to achieving our mission.
 
As a Specialist in the Account Servicing Department, you will be challenged daily and find satisfaction helping customers resolve temporary financial and payment issues they are...
Watertown |

We are looking for an Implementation Associate to join our Virtual athenaOne Implementation team within our Customer Success division. Your job will be to implement, manage and provide training on athenahealth’s service offerings for our small ambulatory care clients. But enough about us; let’s talk about you.
 
You are consultative and can manage clients in a virtual capacity. You show your resourcefulness by finding creative ways to execute, even when there’s not a predetermined path to follow. Building strong relationships and delivering customer-centric solutions come...

Boston |

About Wellist:

Wellist partners with hospitals that truly care about the patient experience to personally guide families to the support they need - from non-medical support services, to hospital resources and information, and personal social support. Our patient and caregiver engagement programs amplify the compassionate care delivered by front line staff to drive patient satisfaction, optimize staff productivity and address barriers to adherence across the care continuum.

Wellists outstanding contributions have been recognized by organizations including...

Boston |

Integration Manager, Supply Chain Integration Team

Full-Time

Boston, MA, United States


Wayfair is reinventing the way that people shop for their homes, we have over two million people shopping across our 10+ million products daily. Both customer satisfaction and supplier satisfaction are critical to our business and core Wayfair values. Our extremely fast growth (~40% YoY) from an already large base of business demands high functioning, entrepreneurial teams.


The global Supply Chain Integration (...

Boston |

Integration Associate, Supply Chain Integration

Full-Time

Boston, MA, United States

Wayfair is reinventing the way that people shop for their homes. We have over two million people shopping across our 10+ million products daily and hold both customer satisfaction and supplier satisfaction as core values. Our extremely fast growth (~40% YoY) from an already large base of business demands high functioning, entrepreneurial teams.

The global Supply Chain Integration (SCI) team sits at the core of Wayfairs...

Cambridge |

Who We Are:

Our mission at Twitter Cortex is to empower internal teams by providing a machine learning platform and modeling expertise and by unifying, educating, and advancing the state of the art in ML technologies within Twitter. Product teams work diligently at improving different areas of the product including applying ML models at scale. At Cortex, we work closely with these teams to identify areas within the product where new ML modeling approaches can bring dramatic value, and then work with them to explore such...

Cambridge |

Have you ever wondered what happens inside the cloud?


Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that todays entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within reach for any developer, anywhere in the world.

We want people who are passionate about building meaningful long term relationships with our customers...

Boston |

About Wellist

Wellist partners with hospitals that truly care about the patient experience to personally guide families to the support they need - from non-medical support services, to hospital resources and information, and personal social support. Our patient and caregiver engagement programs amplify the compassionate care delivered by front line staff to drive patient satisfaction, optimize staff productivity and address barriers to adherence across the care continuum.

Wellists outstanding contributions in the technology and healthcare community have been...

New York |

Who we are

Twitter serves the public conversation. Events break on Twitter, from massive and world-changing to the local tech conference. Users exchange and shape their thoughts by forming communities with shared interests.

The Consumer Data Science organization works closely with our cross-functional partners, and Twitter’s leadership to understand user behavior, inform product decisions, safeguard the health and integrity of our services, and to influence company strategy. We are currently hiring for the...

New York |

Who We Are:

Twitter is your window into What's Happening in the world, live! As rich content continues to drive conversation, connection, and engagement on Twitter, product teams are focussed on surfacing a broad selection of compelling content to the user based on their interests.

Our team, Cortex, is building technologies that enable product teams to create that experience. We are a team of ML engineers and researchers, trying to push boundaries of ML and personalization at Twitter. We work closely with ML...

New York |

Who We Are:

Cortex empowers internal teams to efficiently leverage ML by providing a platform and by unifying, educating, and advancing the state of the art in ML technologies within Twitter. We win when our customers win by helping our users stay informed, share and discuss what matters; by serving the public conversation. We’re building an AI-first company and every major initiative is increasingly dependent on the successful application of machine learning. Cortex is at the nexus of this evolution.

Our...

New York |

Are you an engineer who’s interested in tackling very challenging adversarial problems and passionate about defending online users against abuse, spam, and manipulation? Do you love working on challenging problems that require a multi-disciplinary approach, creative solutions, and rapid product iterations? Will you be proud to work on a real-time, scalable system that serves millions of users daily? If so, you should join us.

Who We Are

The Health ML engineering team is responsible for building scalable...

Bedford |

Imagine the future you could help us build. 

 

Teamwork, not just tech work. We are tech futurists and business geniuses. Together, we solve problems to make daily life easier. We are looking for a few more great minds to join our team as we continue to grow one of the world's leading consumer robot companies.

 

Together, we empower people to do more.

 

Introduction

 

As part of the iRobot Product Supply Team, the Reverse Logistics Manager is responsible for managing Reverse...

Boston |

At Klaviyo, we're all about ownership. We enable our customers to take ownership of their growth by controlling the entire customer experience. Similarly, we encourage our employees (and future Klaviyo's) to take ownership of their careers.


Klaviyo is hosting our first Own Your Career Night on Tuesday, December 10th from 5:30-7:30pm. This is a free, open house style event focused on hiring for our Success and Support teams - our customer base doubled this year, and we're scaling to support that growth.

...
New York |

Who we are

Twitter serves the public conversation. Events break on Twitter, from massive and world-changing to the local tech conference. Users exchange and shape their thoughts by forming communities with shared interests.

The Consumer Data Science organization works closely with our cross-functional partners, and Twitter’s leadership to understand user behavior, inform product decisions, safeguard the health and integrity of our services, and to influence company strategy. We are currently hiring for the...

New York |

 

Who We Are:

As a Technical Solutions Consultant, you'll be responsible for ensuring that customers get the most value out of MoPub products and services. You will lead a portfolio of clients through technical integration and provide consultation and guidance post launch. This is a highly visible role within the company, supporting the growth and retention of our most valued and highest profile mobile app publishers and demand partners. You will build positive...

Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

Bedford |

 

Description

Imagine the future you could help us build. 

 

Teamwork, not just tech work. We are tech futurists and business geniuses. Together, we solve problems to make daily life easier. We are looking for a few more great minds to join our team as we continue to grow one of the world's leading consumer robot companies.

 

Together, we empower people to do more.

 

Introduction

 

iRobot...

Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

Bedford |

 

Description

Imagine the future you could help us build. 

 

Teamwork, not just tech work. We are tech futurists and business geniuses. Together, we solve problems to make daily life easier. We are looking for a few more great minds to join our team as we continue to grow one of the world's leading consumer robot companies.

 

Together, we empower people to do more.

 

Introduction

 

...

Boston |
About Us
 
Teikametrics is the leading Retail Optimization Platform (ROP) for sellers on Amazon. Teikametrics optimizes billions of transactions for thousands of sellers, brands and agencies around the world to increase overall sales and profits. Founded in 2012, Teikametrics uses proprietary econometrics and machine-learning data models to automate bidding and campaign management of Amazon Advertising. We combine our best in class technology with world-class service delivery teams all based in Boston, MA. 
...
Boston |

What if nature could be harnessed to help farmers sustainably feed the planet? Since 2014, Indigo has questioned agriculture's full value chain to improve grower profitability, environmental sustainability, and consumer health. The companys scientific discoveries and digital innovations have amplified new value from soil to sale, benefiting more than 10,000 growers to date. Indigo is also the company behind The Terraton Initiative, a global effort to drawdown one trillion tons of atmospheric carbon dioxide by unlocking the potential of agricultural soils. In 2019, Indigo was ranked #1 on...

Bedford |

 

Imagine the future you could help us build. 

 

Teamwork, not just tech work. We are tech futurists and...

Bedford |

Imagine the future you could help us build. 

 

Teamwork, not just tech work. We are tech futurists and business geniuses. Together, we solve problems to make daily life easier. We are looking for a few more great minds to join our team as we continue to grow one of the world's leading consumer robot companies.

 

Together, we empower people to do more.

 

Introduction

 

iRobot Corporation, with a mission of “empowering people to do more” is at the forefront of the development of...

Waltham |

Driven by Curiosity.  

At Vistaprint, we believe that everything we do has a lasting impact on our customers and on each other. It begins and ends with a passion for helping our customers succeed. To give them our best, we empower our team with the autonomy they need to make smarter decisions and pursue higher value. We thrive on exploration, collaboration, and helping every customer grow their business beyond imagination. Fueled by technology and innovation, we are so much more than business cards. 

 

About Our Team:  

We're an outstanding global...

Waltham |

Driven by Curiosity.

At Vistaprint, we believe that everything we do has a lasting impact on our customers and on each other. It begins and ends with a passion for helping our customers succeed. To give them our best, we empower our team with the autonomy they need to make smarter decisions and pursue higher value. We thrive on exploration, collaboration, and helping every customer grow their business beyond imagination. Fueled by technology and innovation, we are so much more than business cards.

About Our Team:

Analytics is at the very core of what we do...

Waltham |

Driven by Curiosity.

At Vistaprint, we believe that everything we do has a lasting impact on our customers and on each other. It begins and ends with a passion for helping our customers succeed. To give them our best, we empower our team with the autonomy they need to make smarter decisions and pursue higher value. We thrive on exploration, collaboration, and helping every customer grow their business beyond imagination. Fueled by technology and innovation, we are so much more than business cards.

About Our Team:

We're looking for someone to join the Web...

Waltham |

Driven by Curiosity.

At Vistaprint, we believe that everything we do has a lasting impact on our customers and on each other. It begins and ends with a passion for helping our customers succeed. To give them our best, we empower our team with the autonomy they need to make smarter decisions and pursue higher value. We thrive on exploration, collaboration, and helping every customer grow their business beyond imagination. Fueled by technology and innovation, we are so much more than business cards.

About Our Team:

Analytics is at the very core of what we do...

Bedford |

Imagine the future you could help us build. 

 

Teamwork, not just tech work. We are tech futurists and business geniuses. Together, we solve problems to make daily life easier. We are looking for a few more great minds to join our team as we continue to grow one of the world's leading consumer robot companies.

 

Together, we empower people to do more.

 

Introduction

 

As the Data Operations Manager, you will work in a dynamic IT organization supporting enterprise data operations...

Bedford |

Imagine the future you could help us build. 

Teamwork, not just tech work. We are tech futurists and business geniuses. Together, we solve problems to make daily life easier. We are looking for a few more great minds to join our team as we continue to grow one of the world's leading consumer robot companies.

Together, we empower people to do more.

Introduction

As a Sr. Business Intelligence Engineer, you will work in a dynamic IT organization supporting enterprise data operations, analytics and reporting. Working...

Cambridge |

Intro

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build...

Cambridge |

Intro

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build...

Waltham |

Driven by Curiosity.

At Vistaprint, we believe that everything we do has a lasting impact on our customers and on each other. It begins and ends with a passion for helping our customers succeed. To give them our best, we empower our team with the autonomy they need to make smarter decisions and pursue higher value. We thrive on exploration, collaboration, and helping every customer grow their business beyond imagination. Fueled by technology and innovation, we are so much more than business cards.

About Our Team:

As the Lead Data Scientist, you will be a “...

Framingham |

Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers.

Recently honored by the Boston Business Journal as the #4 Best Place to Work in the midsize category, the 10th fastest growing private company in Massachusetts, and ranked #611 nationally on the Inc. 5000 list; Definitive has more than doubled in size in the past 2 years.  Our expansion has created the need for high energy Research Callers to join our team. If you would...

Somerville |

This role provides the opportunity to drive a high-velocity, growing SmartBear business, built around established products plus useful products that you will bring to market. It offers the chance to innovate with a talented team of Product Managers and Product Owners.


SmartBear seeks an experienced Director of Product Management with a demonstrated ability to steer business objectives toward success. Successful candidates tend to be strategic, entrepreneurial in spirit, hands-on, research-savvy and analytically-driven.

...
Boston |

About Wellist

Wellist partners with hospitals that truly care about the patient experience to personally guide families to the support they need - from non-medical support services, to hospital resources and information, and personal social support. Our patient and caregiver engagement programs amplify the compassionate care delivered by front line staff to drive patient satisfaction, optimize staff productivity and address barriers to adherence across the care continuum.

Wellists outstanding contributions in the technology and healthcare community have been...

Boston |

ezCater is the worlds largest online marketplace for catering a $60+ billion market in the U.S. We make it superbly easy for businesspeople to find and order great food for meetings and events, and we help our catering partners grow their business. Were backed by $320 million in venture funding and in early 2019 were valued at $1.25 billion. Our mission is to power the worlds catering, and well make it happen even more surely if you come help us.

Fanatic and fantastic customer service is the spice in our secret sauce. One client put it well: "This...

Boston |

Do you want to join one of Bostons hottest startups? More importantly, do you want to redefine Customer Support? The Customer Support team at Klaviyo has ambitions to establish a new standard for Customer Support at a SaaS business. We are looking for the most talented Customer Support professionals to help fulfill our ambitions.

We are looking for a manager who obsesses about providing the ultimate customer experience. To succeed here you will need the ability to find creative solutions to unique problems, to thrive in challenging situations, and to be...

Wakefield |
**Digital/CRM/Loyalty for Restaurant Vertical**

Epsilon is seeking high performing Loyalty and Digital Marketing candidates focused on developing strategic client relationships and driving growth for the Restaurant vertical. Candidates should have strong relationship management skills, a proven track record in selling professional services and software, an entrepreneurial spirit, and relevant industry experience. In this role, candidates will have responsibility for strategic account planning and execution, client retention and growth, and development of...

Wakefield |

Summary:
The Analytic Consulting Group partners with internal and external clients and data providers, leveraging predictive analytics and advanced statistical techniques to drive strategic thought and effective decision making. The Senior Data Analyst helps support all aspects of analytic initiatives from conception to completion.

Responsibilities:
Provide SAS/SQL programming, under general direction, in the execution of data analysis that will contribute to the final project deliverables
Appropriately account for the timeliness...

Wakefield |
**Digital/CRM/Loyalty for Restaurant Vertical**
Restaurant Experience Required!

Epsilon is seeking high performing Loyalty and Digital Marketing candidates focused on developing strategic client relationships and driving growth for the Restaurant vertical. Candidates should have strong relationship management skills, a proven track record in selling professional services and software, an entrepreneurial spirit, and relevant industry experience. In this role, candidates will have responsibility for strategic account...

Boston |

About Drift

Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms -- not days later. There are over 50,000 businesses that use Drift today to generate more revenue, shrink sales cycles, and make buying easy. Our mission is to use conversations to make business buying frictionless, more enjoyable, and more human.

Enablement at Drift is the function of connecting strategy and execution, thus...

Cambridge |

Outreach and Engagement Manager
EF High School Exchange Year
Cambridge, MA, USA

The Opportunity

Are you searching for a way to have a positive impact on others by broadening their horizons and experiences through travel opportunities? Do you believe the best way to learn another culture and lifestyle is by immersing yourself in it? Have you personally enhanced your worldview and skillset by traveling abroad? Do you seek to help connect others in meaningful ways, but dont see yourself excelling in a sales-oriented environment? EF High School Exchange...

Medford |

Title: Service Provider Support Associate

Role Description and Mission:

Many of the most recognized automotive and insurance brands in North America trust us to take care of their customers in their moment of need. Ageros Customer Care Centers touch millions of our clients end-customers every year. We ensure that customers have a great experience with Agero, and by extension, help build our clients brand and ongoing relationship with their customers.

The Service Provider Support Associate assists the Service Provider network with all...

Somerville |

WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

Cambridge |

Product Manager
EF Explore America
Cambridge, MA

The Opportunity

As an EF Explore America Product Manager, you are responsible for managing a portion of the EF Explore America tour portfolio. You will oversee the development and improvement of your group of tours, including the management of all corresponding product resources (i.e. SharePoint materials, Day by Days, trainings, etc). You will work closely with various teams across the business to gather insights and recommend informed, thoughtful decisions for your tours. You...

Boston |

Piaggio Fast Forward (PFF) is hiring Assemblers to join our new team responsible for the assembly of our first product, gita. As an early member of the team, you will assist in design, test, and implementation of the assembly processes. The assemblers will be expected to function as a member of the production team whose goal is to assemble required components, operate manufacturing equipment, and maintain the quality and integrity of the products and facility at all times. In this role, your primary focus is to build components by assembling parts and subassemblies while following...

Boston |

Mendix is on a mission to fundamentally reinvent the way applications are created, by abstracting the process and enabling everyone who has a stake in an enterprises digital future business people and analysts, web developers, software engineers, even CEOs to meaningfully participate, thereby creating better applications faster. Our goal is simply to create the future of software development.


As the Senior Director of Expert Services, you will have a unique opportunity to impact our customers, by leading the teams that will...

Boston |

Mendix is on a mission to fundamentally reinvent the way applications are created, by abstracting the process and enabling everyone who has a stake in an enterprises digital future business people and analysts, web developers, software engineers, even CEOs to meaningfully participate, thereby creating better applications faster. Our goal is simply to create the future of software development.


We are looking for an innovative, driven and inspiring Customer Success leader that can help to build and drive our Customer Success...

Boston |

Mendix is on a mission to fundamentally reinvent the way applications are created, by abstracting the process and enabling everyone who has a stake in an enterprises digital future business people and analysts, web developers, software engineers, even CEOs to meaningfully participate, thereby creating better applications faster. Our goal is simply to create the future of software development.


In the Lead Consultant/Developer role you will lead high-end business solutions for our key customers. You will have the opportunity...

Boston |

Klaviyo is looking for data scientists to analyze large data sets (were collecting billions of individual actions every month), build models and ship products that enable businesses to grow faster and communicate with their customers. Our background as a team is building these models for the Fortune 50 and we want to democratize and open up that technology to everyone.


The ideal candidate has a background in data science, statistics and machine learning and has done work ranging from exploratory analysis to training and...

Boston |

We love programming and the excitement that comes with building something people use. We are the kind of people that love talking to users and can find the balance between solving a problem quickly and thinking about how your code will work in the future. We love to move fast, keep learning and get stuff done.


Our data science team is analyzing large data sets (were collecting billions of individual actions every month) and building products that enable our customers to grow faster and communicate more effectively with their...

Boston |

Onboarding Experts at Klaviyo are a critical part of our future success. We take the success and happiness of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers in their first 30-45 days setting up Klaviyo with the highest level of quality in both product knowledge and communication skills and, in the process, consistently meet and exceed customer expectations. We are looking for an Onboarding Specialist who is passionate about providing the best onboarding experience and support to customers who are scaling their businesses...

Boston |

We love programming and the excitement that comes with building something people use. We are the kind of people that love talking to users and can find the balance between solving a problem quickly and thinking about how your code will work in the future. We love to move fast, keep learning and get stuff done.


Our data science team is analyzing large data sets (were collecting billions of individual actions every month) and building products that enable our customers to grow faster and communicate more effectively with their...

Boston |

What if nature could be harnessed to help farmers sustainably feed the planet? Since 2014, Indigo has questioned agriculture's full value chain to improve grower profitability, environmental sustainability, and consumer health. The companys scientific discoveries and digital innovations have amplified new value from soil to sale, benefiting more than 10,000 growers to date. Indigo is also the company behind The Terraton Initiative, a global effort to drawdown one trillion tons of atmospheric carbon dioxide by unlocking the potential of agricultural soils. In 2019, Indigo was ranked #1 on...

Waltham |

We are searching for a deployment engineer to lead the implementation of our robots in warehouses. The expectation is that you are fast learning, independent and can work our engineering and go-to-market team to make our customers successful. The ideal candidate will be able to grow with the company and take on additional leadership roles over time.

This is an exciting opportunity to have a real impact on the development of our automation platform. You will work across disciplinary lines on a small team. We guarantee you will be bragging about your job to friends and family on...

Cambridge |

Tour Experience Manager
EF Explore America
Cambridge, MA

Synopsis

EF Explore America is part of EF Education First, the worlds largest privately owned company specialized in education and travel. EF Explore America helps teachers create experiential learning opportunities for their students through travel across the U.S and Canada.

The Role

The Tour Experience Manager is responsible for managing a unique portfolio of tours in North America. By collaborating closely with colleagues...

Boston |

Director, Product Consulting (SaaS)

Company Description

Rapid7 is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 8000 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology...

Boston |

Transportation Planning Associate

The Delivery Network team is looking to add a Transportation Planning Associate to their group! This person will apply critical thinking skills to answer operational questions and support execution initiatives.

Who we are: The Wayfair Delivery Network team manages all of Wayfairs logistics operations from our suppliers to our warehouses or direct to our customers. We strive to continually delight our customers by providing the most transparent, reliable, and exception free end to end delivery experience in the industry....

Boston |

Transportation Planner, Central Execution

The Delivery Network team is looking to add a Transportation Planning Associate to their group! This person will apply critical thinking skills to answer operational questions and support execution initiatives.

Who we are: The Wayfair Delivery Network team manages all of Wayfairs logistics operations from our suppliers to our warehouses or direct to our customers. We strive to continually delight our customers by providing the most transparent, reliable, and exception free end to end delivery experience in the industry. We...

Boston |

Supplier Performance Manager, Supplier Operations

Wayfair is looking for a talented, driven, and entrepreneurial leader to build and execute strategy to help us transform a network of thousands of individual vendor businesses into a flawless fulfillment network. The ideal candidate is an energetic team player who understands how to effectively drive results in a fast-paced and rapidly growing company. Due to the high visibility with senior leadership throughout the organization, they must also possess strong senior presence. This person will be responsible for the...

Boston |

Analytics Manager, International Supply Chain

We are building the best in class digital freight forwarding platform and this group leads the creation of solutions to drive competitive differentiation and productivity improvement for Wayfair. This group interacts closely with Product, Engineering, Business Intelligence and Operations teams to perform analytics and provide visibility by building reporting solutions to the operations organization.

What You'll Do

  • Collaborate with senior leaders across the...
Boston |

Who We Are:

Were a team of process & learning implementation rock stars on a mission to grow and standardize our business. The Supply Chain Training function at Wayfair focuses on driving the culture of safety, standardization, and development to create the foundation to enable future growth for our business and our people. We are culture evangelists throughout our entire logistical network! We are looking for team members that are strong communicators, strategic, process driven, team oriented, and thrive in an extremely fast-paced environment.

...

Boston |

Senior Strategy Analyst, Competitive Intelligence

Are you looking to join a team that is developing truly cutting-edge capabilities? Are you excited about the opportunity to unlock the power of Big Data assets? Would you enjoy being part of developing one of Wayfairs crucial competitive advantages? Are you excited about the opportunity to become a thought leader on Wayfairs rapidly evolving competitive landscape?

Competitive Intelligence focuses on optimizing Wayfairs strategic positioning within the rapidly evolving competitive e-commerce landscape. This...

Boston |

Senior Project Manager, Supplier Operations

The Supplier Operations Project Management team is responsible for driving change on a variety of impactful and high value operational improvements in relation to our...

Boston |

Overview:

The Analytics Product Management teams mission is to create best in class Analytics Solutions & Platforms at an enterprise level for the Wayfair business. This includes leading the planning and development of new tools, features, self-service BI, and advanced analytics capabilities. The team works closely with analysts and business stakeholders to deliver fast, actionable, intuitive platforms that power data-driven decision making across the entire organization.

We have built several custom analytics platforms that serve as the internal...

Boston |

Responsibilities

  • Hands on leadership and execution of assigned packaging engineering activities; Package design, development, verification, and implementation. The package development process includes project management, holding suppliers accountable for sample delivery, testing, and implementation
  • Analyze data to identify skus that have high damage/defect (D&D), review the skus in to assess if packaging is the root cause of performance gaps, interpret results, and recommend actionable solutions
  • Develop and investigate solutions that...
Boston |

Who We Are:

Are you passionate about operations and process improvement? Are you excited about the opportunity to help build a new group that is going to be part of the team that shapes an entire industry? Are you looking to hit the ground running and have an immediate impact in a highly visible role? If so, you could be a great fit for Wayfairs Operational Excellence team within the rapidly growing fulfillment and logistics operation.

Wayfairs future-state fulfillment network is expected to scale to 3x the size of todays network by 2023. Our Operational...

Boston |

Web Analytics Manager/Sr. Manager

Wayfair Analytics is the engine that powers an enterprise obsessed with data. The Wayfair websites generates over 100M clicks from the millions of customers that visit our sites every day to discover and purchase home goods. The Web Analytics team is focused on understanding and optimizing customer behavior as a key enabler for the company to move fast and iterate quickly on big business problems. We swing big, knowing our customers wont benefit from micro optimizations . With a specific focus on our customer facing sites, the (Sr...

Boston |

Senior Manager, Category Product Performance

Wayfair continues to build industry-shaping infrastructure and capabilities in Operations to fuel growth and delight our customers. As part of this journey, we are seeking bright, entrepreneurial specialists to help us drive initiatives related to our most strategic operations topics that will propel Wayfair from $5B to $10B and beyond.

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Boston |

Senior Manager - Asia Logistics, Strategy and Growth

Description:

We are seeking an entrepreneurial leader to drive Strategy and Growth for Asia Logistics. The role is located in the Boston office. This leader will define the strategy for virtual vertical integration into Asia source of supply; develop country specific logistic footprint for cross-vendor Asia consolidation opportunity beginning with China and Vietnam; run deep analytics into our product mix to identify suppliers and products suitable for Asia Consolidation; build vision for...

Boston |

Wayfairs Data Science team builds the algorithmic systems that drive our business. With 7 expansive workstreams (Pricing, Personalization & Recommendations, Merchandising, Marketing, B2B, Computer Vision, and Operations), and more than 20 specialized subteams, our projects span from enormously broad to minutely specific. The projects that our teams work on are driven from the ground up we look for entrepreneurial individuals that want to take ownership over their own agenda and thrive in a collaborative team environment. Take for example (1) determining how to implement AR...

Boston |

Wayfairs Data Science and Machine Learning teams build the algorithmic systems that drive our business. Specifically, the Computer Vision team aims to get the customer what they want without needing words. Take for example determining how to implement AR technology to improve the shopping experience. The projects that this team works on are driven from the ground up, so we look for entrepreneurial individuals that want to take ownership over their own agenda and thrive in a collaborative team...

Boston |

Wayfair Analytics is the engine that powers an enterprise obsessed with data. We move fast, iterating quickly on big business problems. We work smart, applying technology to unlock insights and provide outsized value to our customers. We swing big, knowing our customers wont benefit from micro optimizations. Leveraging the largest data set for products sold in the Home space, this team treats data as an asset and determines how to maximize its business value and extend our competitive advantage.

At their core, Data Engineers at Wayfair are strong technical individuals who enjoy...

Boston |

Wayfair Analytics is the engine that powers an enterprise obsessed with data. We move fast, iterating quickly on big business problems. We work smart, applying technology to unlock insights and provide outsized value to our customers. We swing big, knowing our customers wont benefit from micro optimizations. Leveraging the largest data set for products sold in the Home space, this team treats data as an asset and determines how to maximize its business value and extend our competitive advantage.

At their core, Data Engineers at Wayfair are strong technical individuals who enjoy...

Boston |

Wayfairs Data Science team builds the algorithmic systems that drive our business.

With 7 expansive workstreams (Pricing, Personalization & Recommendations, Merchandising, Marketing, B2B, Computer Vision, and Operations), and more than 20 specialized subteams, our projects span from enormously broad to minutely specific. The projects that our teams work on are driven from the ground up we...

Boston |

Wayfair Analytics is the engine that powers an enterprise obsessed with data. We move fast, iterating quickly on big business problems. We work smart, applying technology to unlock insights and provide outsized value to our customers. We swing big, knowing our customers wont benefit from micro optimizations. Leveraging the largest data set for products sold in the Home space, this team treats data as an asset and determines how to maximize its business value and extend our competitive advantage.

At their core, Data Specialists at Wayfair are strong technical individuals who enjoy...

Boston |

At their core, Senior Business Intelligence Analysts at Wayfair are strong in quantitative analysis, enjoy coding but also want to balance that with their interest in business. They think critically to tackle complex challenges, thrive in a fast-paced environment and are seeking a high-growth opportunity where they will have an immediate impact on day one. There are significant opportunities for new team members to emerge as leaders, taking on additional projects and responsibilities with strong performance.

Each senior analyst is aligned with a line of business either focused on...

Boston |

Senior Web Analytics Analyst

At their core, Senior Business Intelligence Analysts at Wayfair are strong in quantitative analysis, enjoy coding but also want to balance that with their interest in business. They think critically to tackle complex challenges, thrive in a fast-paced environment and are seeking a high-growth opportunity where they will have an immediate impact on day one. There are significant opportunities for new team members to emerge as leaders, taking on additional projects and responsibilities with strong performance.

Each senior analyst...

Boston |

Senior Analyst, Wayfair Delivery Network

We are looking to hire Senior Analysts that can support our Wayfair Delivery Network (WDN) our custom supply chain connecting our suppliers to our customers through a cohesive and integrated approach. Our goal is to create an unparalleled customer and employee experience at a cost position that is a competitive moat. We do this through data-driven decision making, an outcomes orientation, and strong internal and external partnerships. Success is delighting our customers by providing the fastest, most transparent,...

Boston |

Who we are:

Ever wonder how much can go wrong when shipping products to a customer? Our team finds strategies and solutions by working with our suppliers to deliver our customers' orders to them at an industry leading speed and reliability, while ensuring the products arrive in the right condition. We are a highly data-oriented team that provides analyses, insights, and reporting to tackle our toughest supply chain problems. We work cross-functionally to drive down the occurrence and impact of product incidences (e.g. damages, defects, lost items, etc.), to further...

Boston |

Senior Analyst, Reverse Logistics Strategy

Wayfair is looking for analytical, intellectually curious, and self-motivated individuals to help drive strategic initiatives to address hundreds of millions of dollars of profit opportunity in the reverse logistics space. In this role, you would be involved in high impact projects from ideation through execution and would be a part of a cross-functional team that includes Operations, Product, Engineering, Supply Chain Analytics, and Business Intelligence.

Wayfair is building industry-shaping capabilities to fuel...

Boston |

Project Manager, Supplier Ops Analytics

Who we are

Ever wonder how much can go wrong when shipping products to a customer? Our team finds strategies and solutions by working with our suppliers to deliver our customers' orders to them at an industry leading speed and reliability, while ensuring the products arrive in the right condition. We are a highly data-oriented team that provides analyses, insights, and reporting to tackle our toughest supply chain problems. We work cross-functionally to drive down the occurrence and impact of product incidences (...

Boston |

Data Analyst, Fulfillment Operational Excellence

Wayfair continues to build industry-shaping infrastructure and capabilities in Operations to fuel growth and delight our customers. As part of this journey, we are seeking bright, entrepreneurial specialists to help us drive initiatives related to our most strategic operations topics that will propel Wayfair from $5B to $10B and beyond.

Wayfair is inventing the next generation supply chain for the big and bulky category within ecommerce. The industry and Wayfair are growing rapidly and we have the unique...

Boston |

Manager of Large Parcel Operational Performance Excellence

Wayfair is redefining the way customers buy online and one of the key pillars of that strategy is to create a truly differentiated customer experience for large parcel items (e.g., couches, vanities). To enable this differentiated experience, Wayfair is investing heavily to create the first-ever national large parcel supply chain all the way to the consumers home.

We are looking for a proven leader who will help lead the team responsible for driving delivery performance excellence and...

Boston |

Wayfair Analytics is the engine that powers an enterprise obsessed with data. We move fast, iterating quickly on big business problems. We work smart, applying technology to unlock insights and provide outsized value to our customers. We swing big, knowing our customers wont benefit from micro optimizations. Leveraging the largest data set for products sold in the Home space, this team treats data as an asset and determines how to maximize its business value and extend our competitive advantage.

The Data Solutions Managers are hands-on technical leaders who architect, design...

Boston |

Manager, Carrier Procurement Strategy

Wayfair is redefining the way customers buy online and one of the key pillars of that strategy is to create a truly differentiated customer experience for large parcel items (e.g., couches, vanities). We are looking for a Manager, Final Mile Carrier Procurement who will help lead the strategic sourcing of delivery partners and drive operational excellence throughout our Final Mile carrier network.

What You'll Do

  • Create and drive procurement strategy and vision to...
Boston |

Manager of Large Parcel Performance Excellence

Wayfair is redefining the way customers buy online and one of the key pillars of that strategy is to create a truly differentiated customer experience for large parcel items (e.g., couches, vanities). To enable this differentiated experience, Wayfair is investing heavily to create the first-ever national large parcel supply chain all the way to the consumers home.

We are looking for a proven leader who will help lead the team responsible for driving performance excellence and network improvement....

Boston |

Wayfairs Data Science and Machine Learning teams build the algorithmic systems that drive our business. Specifically, the Computer Vision team aims to get the customer what they want without needing words. Take for example determining how to implement AR technology to improve the shopping experience. The projects that this team works on are driven from the ground up, so we look for entrepreneurial individuals that want to take ownership over their own agenda and thrive in a collaborative team...

Boston |

Labor Management Engineering Manager

Do you love working in a fast paced, high-energy environment where every day is different? Do you have a passion to drive change and implement complex solutions that impacts an entire fulfillment network? Are you looking to make a difference, be empowered to own decisions, think quickly and act fast? If so, you are a great fit for Wayfairs Industrial Engineering team!

We are seeking individuals for Wayfairs Industrial Engineering in the areas of facilities, design engineering, controls, and project management. The ideal...

Boston |

Internal Communications Manager

Were a team of learning rock stars on a mission to grow our business, and we are looking for the best thinkers, speakers, relationship-builders, and teachers out there to join us. The Process and Learning group focuses on driving the culture of safety, standardization, and development of Wayfairs Large Parcel Home Delivery Network to create the foundation to enable future...

Boston |

The Wayfair Data Science & Machine Learning team builds algorithmic products that impact some of the most important areas across the business: Customer Sales & Service, Marketing, Merchandising, Storefront Personalization and more. The team consists of over 150 Data Scientists and Machine Learning Engineers who work closely with their partner business functions and other teams within Engineering to build & implement machine learning solutions to evolve how Wayfair does its business. Wayfair is a very data-driven company and the Data Science & Machine Learning team plays a...

Boston |

Wayfair Data Science powers automation & decision support across all Wayfair business units. Our algorithms tackle a varied & broad spectrum of challenges in the Wayfair marketplace; from empowering suppliers to easily add products to our catalog, to enabling our customers to discover and purchase a vast & diverse assortment of home goods.

One of Wayfair s strategic priority is to continue expanding out vast assortment of home goods while ensuring our customers can always find the products that meet their needs. Given the growing volume of searches paired with a...

Boston |

Wayfair is focused on expanding our logistics and supply chain footprint to include international supply chain services. We are applying digital, analytics and machine learning capabilities to ocean freight and drayage services to build a differentiated experience for importers who want to be part of a supply chain for the e-commerce age. We have recently completed pilots that show that significant financial and customer experience value can be created by transforming the process in this space. We are now committed to rapidly scaling these services and applying increasing amounts of...

Boston |

Wayfair is taking massive share in the move toward online purchasing of home goods. We have been able to facilitate an industry leading customer experience by creating innovative logistics solutions for hard-to-handle bulky products.

Our mission is to provide lightning fast delivery with convenient options so that every customer gets the delivery experience that they deserve. We are seeking entrepreneurial leaders to run major transformation initiatives for Wayfair. The right candidates will bring a true operational mindset that can be deployed in a number of areas driving major...

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