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430 Jobs Listed
Cambridge |
Hydrow is looking for a Customer Support Agent (Technical) to join our team!
 
Hydrow is the Live Outdoor Reality (LOR)™ rower. With workouts led by world-class athletes, including some training for the U.S. National Rowing team, Hydrow delivers a live on-river rowing experience at-home that engages two times more of the body's muscles than biking or running. Now more than ever, people's over-scheduled, stressful lives leave little time for meaningful exercise and the soul-enriching opportunity to spend time outdoors. Hydrow's...
Wakefield |
**Digital/CRM/Loyalty for Restaurant Vertical**
Restaurant Experience Required!

Epsilon is seeking high performing Loyalty and Digital Marketing candidates focused on developing strategic client relationships and driving growth for the Restaurant vertical. Candidates should have strong relationship management skills, a proven track record in selling professional services and software, an entrepreneurial spirit, and relevant industry experience. In this role, candidates will have responsibility for strategic account...

Wakefield |

Summary:
The Analytic Consulting Group partners with both internal and external clients, and data providers, leveraging predictive analytics and advanced statistical techniques to drive strategic thought and effective decision making. TheSenior Statistician is responsible for applying and interpreting various statistical and data analysis techniques in support of a variety of analytic solutions.

Responsibilities:

Provide quality, statistically valid analysis and related output
Employ and interpret appropriate...

Wakefield |

Summary:
The Analytic Consulting Group partners with internal and external clients and data providers, leveraging predictive analytics and advanced statistical techniques to drive strategic thought and effective decision making. The Director, Statistics plans, manages and controls the activities of teams of statisticians that provide advanced statistical solutions for our clients.

Responsibilities:
Collaborate with internal and external stakeholders to understand the client's business situation and develop data driven statistical...

Boston |

About Robin:


At some point youve probably attended or scheduled a meeting -- maybe it was in a room, on video or over the phone -- then your meeting room gets stolen, you don't have the right resources, or you can't find where you need to be. Finding space and time to communicate can be painful. The problem is easy to understand but difficult to solve. That's where Robin comes in. We build software that coordinates meeting spaces, people and things in your workplace so you can get back to doing your best work.

...
Andover |

Blink was the result of one of the most successful crowdfunding campaign ever and is now part of Amazon Devices, the consumer electronics division that brings you the Kindle, Fire Tablets, Fire TV, and Echos!

Blink builds the completely wireless, affordable, and battery operated home security cameras that send motion-activated alerts and HD video to your smartphone for an amazingly affordable price. Our vertically integrated engineering team works on algorithms, ASICs, hardware, firmware, cloud software and mobile applications to deliver products that customers love. We...

Andover |

Blink was the result of one of the most successful crowdfunding campaigns ever and builds the completely wireless, affordable, and battery-operated home security cameras that send motion-activated alerts and HD video to your smartphone for an amazingly affordable price. We are now part of Amazon Devices, the consumer electronics division that brings you the Kindle, Fire Tablets, Fire TV, and Echos!

Do you have a reputation of being highly technical? Are your peers in awe of your Customer Service skills and troubleshooting skills? Do you have an innate passion for driving...

Andover |

Blink was the result of one of the most successful crowdfunding campaign ever and is now part of Amazon Devices, the consumer electronics division that brings you the Kindle, Fire Tablets, Fire TV, and Echos!

Blink builds the completely wireless, affordable, and battery operated home security cameras that send motion-activated alerts and HD video to your smartphone for an amazingly affordable price. Our vertically integrated engineering team works on algorithms, ASICs, hardware, firmware, cloud software and mobile applications to deliver products that customers love. We...

Boston |
InsightSquared is the leading sales and marketing analytics provider for growing companies that want to run their business by the numbers. We help our customers make better decisions by equipping them with actionable, real-time intelligence that drives predictable growth.  
  •  We’re funded by a great team of investors including Accomplice, Tola Capital, DFJ, Bessemer, and Salesforce.com.  
  • We were named a leader in the G2 Crowd’s Business Intelligence Platform Grid℠, ranking #1 in customer satisfaction for the fourth year in a row.
  • We are a four-...
Andover |

Blink was the result of one of the most successful crowdfunding campaign ever and is now part of Amazon Devices, the consumer electronics division that brings you the Kindle, Fire Tablets, Fire TV, and Echos!

Blink builds the completely wireless, affordable, and battery operated home security cameras that send motion-activated alerts and HD video to your smartphone for an amazingly affordable price. Our vertically integrated engineering team works on algorithms, ASICs, hardware, firmware, cloud software and mobile applications to deliver products that customers love....

Boston |
InsightSquared is the leading sales and marketing analytics provider for growing companies that want to run their business by the numbers. We help our customers make better decisions by equipping them with actionable, real-time intelligence that drives predictable growth.  
  •  We’re funded by a great team of investors including Accomplice, Tola Capital, DFJ, Bessemer, and Salesforce.com.  
  • We were named a leader in the G2 Crowd’s Business Intelligence Platform Grid℠, ranking #1 in customer satisfaction for the fourth year in a row.
  • We are a four-...
Andover |

DESCRIPTION

Blink was the result of one of the most successful crowdfunding campaign ever and is now part of Amazon Devices, the consumer electronics division that brings you the Kindle, Fire Tablets, Fire TV, and Echos!

Blink builds the completely wireless, affordable, and battery operated home security cameras that send motion-activated alerts and HD video to your smartphone for an amazingly affordable price. Our vertically integrated engineering team works on algorithms, ASICs, hardware, firmware, cloud software and mobile applications to...

Boston |

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

The company has made three acquisitions to date: PeerIndex (2013), BuzzSumo (2017) as a standalone content marketing platform, and Qriously (2019) to add global survey capabilities. Additionally, the company was bolstered by its merger with Crimson Hexagon (2018) to create the most comprehensive AI-powered social intelligence solution.

Brandwatch has...

Boston |

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

The company has made three acquisitions to date: PeerIndex (2013), BuzzSumo (2017) as a standalone content marketing platform, and Qriously (2019) to add global survey capabilities. Additionally, the company was bolstered by its merger with Crimson Hexagon (2018) to create the most comprehensive AI-powered social intelligence solution.

The Director of...

New York |

We are a leading data analytics company that services some of the largest political, advocacy, and commercial organizations in the country. Applecart has led polling, targeting, and analytics efforts for Presidential campaigns, major ballot initiatives, Congressional races and campaigns at every level of the ballot. In order to help organizations that don’t often have the benefit of a large grassroots following or clear demographic coalitions on their side, we developed the Social Graph -- a database that identifies more than 17 billion social relationships between over 250 million...

Cambridge |

At Kensho, we hire talented people and give them the autonomy, support, and resources needed to build cutting edge technology and products for our parent company, S&P Global. As a result, we produce technology that is scalable, robust, and solves the challenges of one of the worlds largest, most successful financial institutions.


As a Machine Learning Engineer, you will be responsible for tackling a wide range of problems from natural language processing to timeseries prediction. You will move beyond the theoretical...

Boston |

Were not your traditional tech company and we dont aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. Thats why we value diversity of thought, background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant...

Boston |

Wayfairs Data Science team builds the algorithmic systems that drive our business.

With 8 expansive workstreams (Pricing, Personalization & Recommendations, Merchandising, Marketing, Measurement, B2B, Computer Vision, and Operations), and more than 20 specialized subteams, our projects span from enormously broad to minutely specific. The projects that our teams work on are driven from the ground up we look for entrepreneurial individuals that want to take ownership over their own agenda and thrive in a collaborative team environment. Take for example (1) determining how to...

Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

Waltham |

For more than 25 years our clients and partners have trusted us to improve their operational efficiency and productivity, manage their business risk, and provide them with a predictable cost model. Today we deliver exceptional customer experiences for 1,300 of the largest organizations across the USA.

NWN is looking for a Junior Solution Engineer to join our team in Farmington, CT. This is a full time position with full benefits. Role Overview The Junior Solution Engineer role is responsible for all managing all MACD (Moves, Adds, Changes, Deletes) requests for assigned clients...

Waltham |

For more than 25 years our clients and partners have trusted us to improve their operational efficiency and productivity, manage their business risk, and provide them with a predictable cost model. Today we deliver exceptional customer experiences for 1,300 of the largest organizations across the USA.

NWN is looking for a Service Desk Coordinator to join our team in Waltham, MA. This is a full time position with full benefits.

The scope of essential job responsibilities includes but is not limited to:

  • Work with end-users to understand, triage, and repair...
Waltham |

For more than 25 years our clients and partners have trusted us to improve their operational efficiency and productivity, manage their business risk, and provide them with a predictable cost model. Today we deliver exceptional customer experiences for 1,300 of the largest organizations across the USA.

NWN is looking for a Customer Success Center Engineer to join our team in Waltham, MA. This is a full time position with full benefits. Role Overview The Customer Success Center Engineer role provides multi-faceted support to NWN managed services clients/end users in an Information...

Cambridge |

ABOUT HOPPER


At Hopper, were on a mission to make booking travel faster, easier, and more transparent. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the worlds fastest-growing travel app -- one that enables our customers to save money and travel more. With over $235M CAD in funding from leading investors in both Canada and the US, Hopper is primed to continue its path toward becoming the go-to way to book travel as the world continues its shift to mobile....

Boston |

The Vision

We're looking for an experienced and innovative Customer Support leader to set a new standard for creativity and change while redefining what it means to be a best-in-class, industry-leading Customer Support organization.

We believe that Customer Support is a strategic part of the relationship Salsify has with our customers. We dont believe in being a transactional Support organization; its crucial for us to partner with our customers, understand their goals, and ensure their success.

Key Responsibilities

The...

Boston |

About Panorama:

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, 900 school systems serving ten million students have adopted the Panorama platform as paying customers including the entire states of Iowa and Hawaii as well as large districts like New York City, San Francisco, and Dallas. School systems turn to Panorama to ensure that each child is getting the support they need, so that more students succeed in school, graduate, and go on to college. Panorama helps educators monitor...

Newton |

Sales Engineer

Examity, the world leader in online test integrity and the fastest-growing Edtech company in the United States, is looking for a dedicated Sales Engineer to join the growing team in our Newton, MA location.

Position Overview

Reporting to the Head of Sales, the Sales Engineer will assist the business development teams in a pre-sales role, helping to manage and close new business opportunities. In addition, this role will partner with the engineering team to convey requirements and technical options for clients...

Burlington |

Description

Solution Consultants provide onsite and remote consulting services to new and existing Everbridge Corporate, State and Local Government, and Healthcare customers. This responsibility includes training, recommendations on best practice use of the system, requirements gathering, solution design, software configuration, technical support, and documentation.

This individual will have excellent analytical and communication skills providing professional services in the arena of technical product implementation, training, and adoption for...

Burlington |

Description

Everbridge seeks a well-organized multi-tasker with proficient communication and technical skills to serve as the primary liaison to new clients, responsible for analyzing client needs and applying Everbridge software products to meet those needs. The Customer Implementation Specialist is expected to work with new customers to implement Everbridge software to accelerate their time to value, ultimately leading to contract renewals and growth revenue opportunities.

This exciting role will be a member of a new...

Burlington |

Description

The mission of Everbridge is to “Keep People Safe and Businesses Running”; with this in mind we are looking for an Engagement Manager to lead some our most complex customer accounts. You will primarily serve 3 functions: 

  1. Be the subject matter expert on the Everbridge Suite of products
  2. Work directly with some of our largest global customers in the deployment of Everbridge
  3. Lead project resources to achieve our mission for the customer.

Strategically, Engagement Managers play a strategic...

Burlington |

The Instructional Designer will generate client-facing eLearning for our web-based SaaS applications. Deliverables include videos and eLearning interactions. The Instructional Designer is enthusiastic about helping clients build confidence using our products for critical event management.  This position is based out of our Burlington, MA office.

About the Team:

  • The Instructional Designer will collaborate with other curriculum professionals on the Customer Learning team to meet client learning needs. This...
Burlington |

Description

Solution Consultants provide onsite and remote consulting services to new and existing Everbridge Corporate, State and Local Government, and Healthcare customers. This responsibility includes training, recommendations on best practice use of the system, requirements gathering, solution design, software configuration, technical support, and documentation.


This individual will have excellent analytical and communication skills providing professional services in the arena of technical product implementation, training, and...

Boston |

The Business Intelligence Consultant is responsible for supporting relationships with our large enterprise clients and delivering influential insights as part of a broader account strategy. We are looking for individuals who are passionate about driving customer value through data and have significant experience weaving a compelling story with data.


Working across the business, he or she will deliver data-driven presentations, reports, and white papers to clients across the sales and client relationship lifecycle. This person...

Cambridge |

TriNetX is the global health research network that revolutionizes clinical research and enables discoveries through the generation of real-world evidence. TriNetX combines real-time access to longitudinal clinical data with state-of-the-art analytics to answer complex research questions at the speed of thought.

The TriNetX platform is HIPAA and GDPR compliant. For more information, visit TriNetX at http://www.trinetx.com or follow @TriNetX on Twitter.

What your day-to-day could look like:

    ...
Boston |

Employer: Wayfair LLC

Title: Senior Data Science Manager

Location: 100 Huntington Avenue, 4 Copley Place, Boston, MA 02116 /

500 Boylston Street, Suite 202, Boston, MA 02116

Duties: Mine data and develop algorithms to predict gross profit daily. Uncover the main drivers of margin variability and develop machine learning models to predict occurrence of events that impact profit. Perform model development and analytics operating over SQL, Hadoop, and Vertica databases at terabyte size data scale. Direct work streams and new projects on profit forecasting....

Boston |

PatientPing is a Boston-based care collaboration platform that reduces the cost of healthcare and improves patient outcomes by seamlessly connecting providers to coordinate patient care. The platform enables providers to collaborate on shared patients through a comprehensive suite of solutions and allows provider organizations, health plans, governments, individuals and the organizations supporting them to leverage this real-time data to reach their shared goals of improving the efficiency of our healthcare system.


Job...

Boston |

About Panorama Education:

Panorama is on a mission to radically improve student outcomes by helping educators act on data. We're working toward a world where every student has great teachers, great schools, and a great education. Thousands of schools use the Panorama platform as an important tool for improving education through data, from helping teachers hone their practice, to engaging with families, to building school culture, and beyond. Panorama is rapidly growing: today, more than nine million students receive a better education because of Panorama, and we...

Boston |

Localytics provides a digital engagement platform for many of the worlds top app publishers including ESPN, The New York Times, Microsoft, and The Weather Channel. Our customers rely on us to keep their mobile users happy and engaged. We provide tools to drive great app experiences including push messaging, mobile analytics, predictive analytics, and individualized in-app experiences.

The Senior Project Manager position offers a great opportunity to work with a highly talented, innovative team in order to create clean and efficient solutions and integrations for...

Boston |

Were passionate about helping hard-working entrepreneurs grow their property management businesses. Were a collective of uniquely talented individuals who are at the top of our game and are determined to get better at what we do every day. Theres zero competition or micromanagementeveryone is the master of their domain, ready to collaborate wholeheartedly with one another and celebrate each others successes. Our determination to make our customers lives better and break records is contagiousyou find yourself becoming intensely passionate about the work that we do, even if the property...

Boston |

Company Overview

iboss is a cloud security company that provides organizations and their employees secure access to the Internet on any device, from any location, in the cloud. This eliminates the need for traditional security appliances, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by over 190 issued and pending patents and more than 100 points of presence globally, iboss protects more than 4,000 organizations worldwide. The Company is headquartered in Boston, MA, and has operations...

Cambridge |

ABOUT HOPPER


At Hopper, were on a mission to make booking travel faster, easier, and more transparent. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the worlds fastest-growing travel app -- one that enables our customers to save money and travel more. With over $235M CAD in funding from leading investors in both Canada and the US, Hopper is primed to continue its path toward becoming the go-to way to book travel as the world continues its shift to mobile....

Somerville |

WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

Cambridge |

The Opportunity

As a Program Coordinator, you will support the Academic Team of Hult International Business School in Cambridge, MA, to maintain the highest academic and student service standards. It is a student-facing position, the Program Coordinator plans, organizes, and carries out day-to-day academic operations, supporting the Dean and Academic Team, and coordinating with the Registrar.

To accomplish this, you will advise students on academic issues. You will administer student progress and organize additional academic support for students in need. Ultimately...

Boston |

Opportunity for experienced, senior-level Project Manager to lead and manage large-scale global enterprise/SaaS projects!


Come help us introduce the next generation of consumer engagement solutions that allow our clients to better segment and market the breadth of their customers through multiple channels. SessionM is looking for a super smart, super dedicated Senior Project Manager to to lead our large integration projects and integrate our customers systems with the SessionM platform. This position combines a great instinct...

Boston |
We are looking for an energetic engineer to join our Solutions Engineering team at Salsify.

Our Solutions Engineering is a highly skilled and experienced team that provides custom services to complement Salsifys out-of-the-box capabilities. Our robust approach is tailored to our most strategic customers business goals and allows them streamline the process of delivering the best product experience, everywhere their shoppers are.

This is a fast-paced role where you will utilize your strong engineering...

Boston |

ezCater is the worlds largest online marketplace for catering a $60+ billion market in the U.S. We make it superbly easy for businesspeople to find and order great food for meetings and events, and we help our catering partners grow their business. Were backed by $320 million in venture funding and valued at over $1 billion. Our mission is to power the worlds catering, and well make it happen even more surely if you come help us.

The Strategic Account Management team plays a critical role in delivering successful outcomes for ezCaters highest-...

Boston |

About You:

We are looking for the next Product Support Specialist to join our mission of providing impactful and efficient support to our partners. The Product Support team works closely with educators, administrators and other district stakeholders to help them maximize the tools Ellevation offers to better serve their EL student population. We deliver thoughtful and efficient solutions to our partners by combining communication skills, such as active listening, with technological skills such as Excel, JIRA and SQL. Additionally, we work every...

Watertown |

Liaison, recently named to Glassdoor’s Best Places to Work, offers the following:

A place to work with fun, smart, collaborative and driven people.  Liaison is unique in that we are an established and profitable company but have that fast-paced energy and feel of a start-up.  Our SaaS based admissions management software and services helps millions of students take the next step in their academic career and is utilized by over 5,000 academic programs!!  

 

The Director of Account Management will be assigned a portfolio of...

Boston |

Dispatch, headquartered in Boston, is one of the fastest-growing software companies in America. Leveraging our proprietary adaptive platform and industry-leading technology integrations, Dispatch partners with customer-centric brands to simplify complex home service networks.

We are not a software vendor. We are a brand partner delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like...

Boston |

Senior Research Scientist, Deep Learning​

Neurala, Inc. is a software company that developed The Neurala Brain— Deep Learning neural network software that makes smart products like inspection cameras, robots, drones, toys, consumer electronics and self-driving cars more autonomous, engaging and useful. Neurala software is based on extensive research and development efforts, including technology that Neurala developed for NASA for planetary exploration and for the U.S. Air Force Research Labs. Neurala, named one of the 50 most influential companies in the...

Medford |

Mautic is seeking a Customer Success Manager who is a proven leader that will help drive product adoption for our customers, share marketing best practices and train customers in implementing marketing strategies across their Mautic platform.

This individual will manage the customer experience across a specified customer base as well as meeting agreed upon engagement, expansion and retention targets. This individual will educate our customers on our innovative product and service offerings, set expectations for deliverables, retain customer testimonials, references, and case...

Boston |

Cogito is searching for a Customer Success Manager to support clients who have licensed the Cogito Dialog platform to improve the behavioral intelligence of their sales and service agents. The ideal candidate will be a self-starting problem solver who has a track record of getting things done!


On a daily basis the Customer Success Manager will work cross-departmentally to oversee a portfolio of clients and ensure each client is fully utilizing the platform and set up for long-term success.


...
Boston |

Eze Software Group (Eze Software) is seeking an Engagement Specialist to join the Compliance Product Specialist Team in its Boston office. If you like working with technology and participating in projects in a fast-paced, high energy environment, we want to hear from you!

 

This position is responsible for executing tasks and small projects, which serve as the foundational elements of the Eze Compliance implementation. The software deliverables will integrate with the client’s trading workflows through pre & intra trade compliance and be at the core of the...

Boston |

Eze Software is seeking an Associate Engagement Specialist to join the Product Specialist Team in its Boston office. If you like working with technology, taking charge of projects in a fast-paced, high energy environment, we want to hear from you!

This position is responsible for executing on tasks and small projects that are foundational elements for implementing the EzeSoft product suite. These deliverables will span the needs of our buy-side and sell-side client base. This person will work closely with Engagement Managers to ensure that their tasks and projects are delivered...

Boston |

Eze Software is seeking a Project Delivery Manager to join our BOS office. This position is responsible for ensuring successful delivery on client engagements at new and existing clients.  The Project Delivery Manager will lead and participate in projects including Implementations, Upgrades, and Change Requests (new modules, training, workflow changes).  Solid communication and project management skills are required to satisfy client requests. 

Job Functions:

  • Responsible for delivery of client projects from planning to execution and testing
  • Perform...
Cambridge |

ABOUT HOPPER


At Hopper, were on a mission to make booking travel faster, easier, and more transparent. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the worlds fastest-growing travel app -- one that enables our customers to save money and travel more. With over $235M CAD in funding from leading investors in both Canada and the US, Hopper is primed to continue its path toward becoming the go-to way to book travel as the world continues its shift to mobile....

Boston |

Eze Software Group (Eze Software) is seeking an Engagement Manager to join the Boston Client Engagement team. This position is responsible for ensuring successful delivery on client engagements at new and existing clients.  The Engagement Manager will lead and participate in projects including Implementations, Upgrades, and Change Requests (new modules, training, workflow changes).  Solid communication and project management skills are required to satisfy client requests. 

 

Job Functions:

  • Responsible for delivery of client projects from planning to...
Boston |

Eze Software Group (Eze Software) is seeking an Engagement Specialist to join the Operations team focusing on the implementation of file based integrations.  We are looking for an organized individual that can coordinate with a variety of teams, communicate with technical staff, and drive software solutions to completion.


Engagement Specialists on the Operations team are responsible for the implementation of file-based integrations between Eze Software clients and their various third party providers.  These Data Integrations are critical in facilitating the transfer of...

Boston |

Eze Software is seeking an Associate Support Consultant to join the Client Service Group in its Boston office.  In this role, you will support clients on the Eclipse platform and interact directly with users, internal Software Development and Product Management teams, and other Eze Software client service functions.  The primary responsibility of the role is to provide high-quality daily production support to institutional investment manager clients and their users across all capabilities of the system, including Trading, Order Management, Compliance, Accounting, and Reporting.

...
Boston |

Who We Are:

​​We are a trusted and proven partner to the investment community.  We complement our award winning investment workflow technology with expert global customer service.  We pride ourselves on fully understanding each client’s unique needs and advising them on best practices and processes to maximize their operational and investment alpha.  Our team is made up of more than 1,000 global employees in 11 locations worldwide.  We are headquartered in Boston, with offices in Chicago, Hong Kong, Hyderabad, London, New York, Rio De Janeiro, San Francisco, Singapore, Stamford...

Boston |
Climacell’s Sales Team makes it possible for weather-sensitive industries like construction, aviation, energy, outdoor entertainment, autonomous cars, drones, and other forward-thinking businesses, to operate faster than the speed of weather. 
 
We’re looking for an Account Manager  to work with existing customers to ensure that the customers continue to get value out of the platform and upsell more pieces of the platform to them or other departments and make sure we are building the biggest weather platform in the world.
 
As...
New York |

The role of the Twitter Catalyst Team Client Partner is to reignite growth and engagement from our middle tier accounts (Fortune 1000) by increasing client engagement and by going to market with scalable solutions.

The Catalyst CP will be in market geographically to align with either the key brand stakeholders or the agencies to allow for maximum coverage and access to the decision makers. Catalyst team members will be measured and compensated based on YOY growth and ability to reengage brands and reinstate budgets for Twitter.

...
Boston |

Bevi is a Series C startup that has raised over $60 million to bring customizable, healthy hydration to offices and facilities across the US and Canada. Founded in 2013, our co-founders set out to out-design bottled water. Within five years time, Bevi has saved the waste generated by over 50 million plastic bottles and seen revenue grow at a rapid pace. With offices now in Boston, New York, and San Francisco, we continue to grow our healthy flavor offerings and constantly strive to bring the next level of customization to the Bevi hydration experience.

The VP Hardware...

Boston |

Do you enjoy driving customer satisfaction and working with customers to find creative ways to solve business challenges? Are you excited about nurturing relationships with users and learning about their business requirements? If so, the BitSight customer success team might be a great fit.
BitSight is a fast growing SaaS startup that has already established itself as the standard in the nascent security ratings market. BitSight Security Ratings help companies manage the information security risk associated with their vendors and insurers understand the full extent of the risk they...

Watertown |

We are looking for an Analytics Manager to join our Operations team within our Business Intelligence division. Our team provides athena business leaders with insight into the efficacy of the critical services we deliver on behalf of our clients. These actionable insights enable a systemic improvement in the overall performance of our service delivery. When we create a new insight that improves our delivery, there is an opportunity for a significant impact on our clients - removing noise and freeing them to do what matters: delivering patient care. But enough about us; let’s talk about...

New York |

We are a leading data analytics company that services some of the largest political, advocacy, and commercial organizations in the country. Applecart has led polling, targeting, and analytics efforts for Presidential campaigns, major ballot initiatives, Congressional races and campaigns at every level of the ballot. In order to help organizations that don’t often have the benefit of a large grassroots following or clear demographic coalitions on their side, we developed the Social Graph -- a database that identifies more than 17 billion social relationships between over 250 million...

Boston |

Threat Stack enables DevOps and SecOps teams to innovate and scale security by providing full-stack security observability from the control plane up to the application layer. Purpose-built for todays infrastructure, the Threat Stack Cloud Security Platform and Cloud SecOps Program combine cloud-optimized intrusion defense, continuous security monitoring, and proactive risk assessment to help security and operations teams detect security incidents, achieve compliance, and secure infrastructure in transition.

We are defining the way Cloud Security is done. We are the only cloud-...

New York |

We are a leading data analytics company that services some of the largest political, advocacy, and commercial organizations in the country. Applecart has led polling, targeting, and analytics efforts for Presidential campaigns, major ballot initiatives, Congressional races and campaigns at every level of the ballot. In order to help organizations that don’t often have the benefit of a large grassroots following or clear demographic coalitions on their side, we developed the Social Graph -- a database that identifies more than 17 billion social relationships between over 250 million...

Burlington |

The Application Support Engineer is a seasoned individual who will join the customer support team to provide application support for state-of-the-art healthcare applications.  The ideal candidate will have experience providing customer facing support for enterprise SaaS solutions with a drive to challenge their abilities and to develop deep product expertise. As part of the Support Engineering team, you will utilize a wide range of technologies combined with deep knowledge of HealthEdge’s products to provide exceptional customer support.

Responsibilities:...

Cambridge |

Superpedestrian is seeking an Embedded Software Engineer to join the embedded software development team. The ideal candidate has strong skills writing embedded software on resource constrained, robotic-like systems. They should also have experience in low-level chip configuration, system time management, sensor sampling/conditioning, and inter-processor communications (CAN, SPI, I2C). Experience with telecom protocols such as Bluetooth, GPRS and LTE is a plus. Experience in the area of motion control implementing motor drive software for brushless DC motors on a...

Boston |

In todays world of always-on online consumption and commerce, consumers are demanding what they want, when they want it. Content is king, and always will be, for brands to get distribution, retailers to sell products and consumers to click purchase. The problem in todays marketplace is that there is no easy way to transfer this rich product information from brand to retailer without hours of manual and tedious spreadsheet management and updates.

Enter Salsify. Salsify is a product experience management platform. We power the seamless exchange of product content that powers today's...

Boston |

Overview

SalesEQUITY is seeking a Customer Success Manager who will be responsible for the setting up of newly acquired customers on our SaaS product. The On-Boarding Specialist will work with the customer to scope out business requirements and translate to our software service taking advantage of company-wide resources to gather information, provide solutions, and launch a client on our platform. This team member will have the opportunity to influence all aspects of our customer success program so must possess leadership qualities as we expect...

Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking a Customer Support Engineer I for our Lexington, MA office.

...
Boston |

Were reimagining sports and technology.

DraftKings is bringing sports fans closer to the games they love and becoming an essential part of their experience in the process. An industry pioneer since our founding in 2012, we believe we can continue to define what it means to be a technology company in sports entertainment. We love what we do and we think you will too.


Building the possibilities.

DraftKings is growing quickly and were looking for a...

Boston |

The Klaviyo Academy team provides critical how-to guides and other resources for the Klaviyo customer base.

Growing ecommerce and online service companies turn to us to help them better communicate with their customers. As a technical writer at Klaviyo, youll cultivate an understanding of our customers and their needs, learn how ecommerce businesses work inside and out, and translate that into helpful guides, videos, API documentation, and other material that helps our customers grow.


How You Will Make A Difference:...

Cambridge |

TriNetX is the global health research network that optimizes clinical research and enables discoveries through the generation of real-world evidence. TriNetX combines real-time access to longitudinal clinical data with state-of-the-art analytics to answer complex research questions at the speed of thought.

Currently, TriNetX has access to an international growing patient population of over 300M, representing 10s of billions of clinical data points. With headquarters in Cambridge, Massachusetts, TriNetX is one of the fastest-growing, privately-held...

Burlington |

We are seeking a talented and self-motivated Technical Project Manager to join our product development team. This person will report to the Director of Engineering and be responsible for managing a variety of projects across Desktop Metals prototyping product line. The Project Manager will work closely with the engineering managers through all phases of the product life cycle. They will develop project schedules, identify and track risks, maintain cost and accurately report status of projects related to Desktop Metals cutting-edge additive prototyping products.

The...

Burlington |

Desktop Metal is seeking a talented and self-motivated Senior Process Engineer to join the Production System Process and Materials team. The ideal candidate will have experience developing and maturing novel technology from R&D conceptualization to production.

The Senior Process Engineer will be responsible for:

  • Understanding all process variables related to the printing of metal parts.
  • Devising testing methods to evaluate process variables.
  • Understanding the relationship between printing and the downstream part processing.
  • ...
Boston |

We are excited to roll out the Customer Success team which will be responsible for onboarding and ensuring the long-term success of our Ellevation partners. The Customer Success team will work closely with administrators and other district stakeholders to ensure Ellevation is set up and used extensively to ensure English Learners succeed. Customer Success Managers care, listen, learn, innovate, and champion to ensure that our partners are able to maximize their use of Ellevation. In addition, Customer Success Managers will work for hand in glove with our Account Managers to...

Cambridge |

Customer Experience Coordinator

EF International Language Campuses (a division of EF Education First)

Cambridge, MA, USA

We are looking for a self-starter with amazing attention to detail to help our customers have an amazing experience before, during and after their EF Language Course Abroad. The Customer Experience Coordinator will work with students and parents from the time of enrollment until the student returns to make sure every aspect of their course is seamless and positive. Our customers range from young teens to retirees and everything in...

Boston |

Employer: Wayfair LLC

Title: Business Intelligence Analyst 2

Location: 100 Huntington Avenue, 4 Copley Place, Boston, MA 02116

Duties: Partner with internal customers such as Marketing, Merchandising, Operations, Finance, and Sales & Service, or Core Websites to identify the most impactful ways for data and analytics to drive decision making and accelerate profitable growth. Analyze customer behavior and trends, developing new recommendations, and construct SQL queries, working with cutting edge technology and multi-terabyte datasets. Comprehend, extract, and...

Boston |

Director of Digital Strategy

The Director of Digital Strategy, based in Chicago, will take the lead in establishing and expanding the Strategy Practice across all Rightpoint offices. You will play an instrumental support role to our BD and Account Management Teams and provide credentialed thought leadership while guiding, delivering and pitching the work. The Director of Strategy is a member of the National Business Design Practice and a key member of the Experience Leadership Team - tasked with advancing the following areas:

  • Digital...
Boston |

Cogito is searching for a dynamic leader to manage the Client Services Delivery team. The ideal candidate for this critical role will be a process oriented leader, with expertise in leading globally based, customer facing teams, along with experience coaching and developing individuals toward meeting challenging goals.


In addition to supporting client facing functions, the successful candidate for this role will possess strong inter-departmental management skills, that will support wider, organizational goals.

...
Boston |

At PathAI, we're applying machine learning techniques in amazing ways. We develop solutions in pathology that are modernizing healthcare, including detecting cancer and other diseases. We're applying our work to drug development, the clinical space, and as a global health initiative. Our team has some unique and important machine learning challenges to solve, with a focus on advancing medicine and improving patient care.

We're looking for experienced machine learning engineers to join our team and help solve some of these challenges. If you're the right candidate, your day-to-day...

Cambridge |

TriNetX is the Global Health Research Network for Healthcare Organizations (HCOs), Biopharma & CROs. We help to optimize clinical research and enable discoveries through the creation of real-world evidence. TriNetX combines real-time access to longitudinal clinical and genomic data with state-of-the-art analytics to answer complex research questions at the speed of thought.

Our customer base, networks, and product offerings are growing rapidly, and we are expanding our Clinical Sciences team with the hiring of a Clinical Services Project Manager/...

Boston |

Were reimagining sports and technology.

DraftKings is bringing sports fans closer to the games they love and becoming an essential part of their experience in the process. An industry pioneer since our founding in 2012, we believe we can continue to define what it means to be a technology company in sports entertainment. We love what we do and we think you will too.


Love data? We do too.

As a Data Engineer, youll be a creative contributor to our data analysis and...

Boston |

Why join ClearSky Data?

We are a fast-growing, passionate team working hard to deliver a global storage service that manages the entire data lifecycle, combining the performance and availability of local enterprise storage with the scalability and economics of the cloud. Founded in 2012 by technology veterans, ClearSky Data is a well-funded start-up backed by Highland Capital Partners, General Catalyst Partners, Polaris Partners, and Akamai, with corporate headquarters in Boston, MA.

Role

The...

Cambridge |

Life at Superpedestrian is about creating the magic that people feel when they ride the Copenhagen Wheel or our Fleet Solutions. We are seeking a full time Customer Service Specialist at our Cambridge, MA headquarters who will serve our customers and bike shop partners by providing them with product information and helping resolve service issues.

You should have significant experience in direct customer service, and a history of exceeding your performance indicators. Familiarity with CRM systems and practices is a must. We are looking for a highly motivated individual who is adept...

Boston |

We’re looking for smart, driven collaborators to join us and help us support our rapidly growing community of customers. As a customer success manager, you will be an integral member of our Customer Success team. You will drive adoption and ensure customers achieve their desired outcomes with Crayon.

What We're Looking For

  • High Wattage. Did we already say smart? You love a good challenge and learning new skills, technology, and more.
  • Team Player. Emotional intelligence is a must. You enjoy working in a team environment, supporting...
Franklin |

Headquartered in the Boston area, Interactions, LLC is the world’s largest independent AI company.   We operate at the intersection of customer experience and AI – two of today’s most innovative and dynamic industries.   Leading global brands in a variety of industries rely on Interaction’s conversational AI technology to communicate with their customers every day. 

At Interactions we are committed to transforming customer experience and passionate about the professional and personal development of our talented and enthusiastic team. We endeavor to create opportunities that...

Franklin |

Interactions is changing the way brands and consumers communicate by providing effective, efficient, and natural conversational intelligence.  We operate at the intersection of customer experience and AI – two of today’s most innovative and dynamic industries.  Leading global brands in a variety of industries rely on Interaction’s conversational AI technology to communicate with their customers every day. Conversational systems are our core business and the Interactions Intelligent Virtual assistant platform processes billions of utterances a year for numerous Fortune 500 customers. ...

Boston |

Location: Boston

Overview: 

Profitero is at the forefront of the eCommerce revolution, providing brand manufacturers with analytics and insights that help them sell more products on Amazon, Walmart.com and other leading eCommerce sites. We’re more than doubling our eCommerce business every year and looking for smart, professional people to fuel our momentum and help us grow even faster. Profitero is growing 100% annually and is expanding its Customer Success team. As a Customer Deployment Manager you will be the technical lead for our customers and...

Cambridge |
Quick Base provides a cloud-based platform that empowers problem solvers to quickly turn ideas for better ways to work into apps that make their organizations more efficient. For nearly 20 years, people of all technical backgrounds have been using the Quick Base platform to create solutions that streamline processes, capture real-time data, and improve company operations while working in concert with existing IT systems. Based in Cambridge, MA and a former division of Intuit, Quick Base has a 6,000+ customer universe of app-enabled businesses that spans all industries and company...
Framingham |

The Opportunity:

Our Launch Success Managers are responsible for ensuring our customers launch the world’s best recognition cultures. Our Launch Success Managers work directly with customers to ensure they are led through the program goals definition, program design, configuration and adoption phases successfully in order to tee the customer up for success.  It is the Launch Success Manager’s role to ensure the program is effectively communicated and driven within the client company.  In addition, they are responsible for directing the program launch, adoption...

Framingham |

The Opportunity:

Our Customer Success Team is responsible for ensuring our customers receive an outstanding customer experience and meet their business goals. Customer Success Managers and Specialists partner together with a shared goal of providing our customers with an exceptional experience with their programs using Workhuman’s product suite. They are committed to working with customers throughout the customer’s lifecycle and ensuring each one receives the maximum value from our solution.  We work with our customers to build relationships, learn about their...

Framingham |

The Opportunity:

Our Customer Success Managers are responsible for ensuring our customers receive an outstanding customer experience. Our Customer Success Managers work directly with production customers to enhance their overall user experience with Workhuman. They are committed to working with customers throughout the customer’s lifecycle and ensuring each customer receives maximum value from our solution.  We work with our customers to build relationships, learn about their businesses, and drive value based on our customers defined goals and objectives.

...
Cambridge |

Superpedestrian is seeking a hands-on individual who will lead all aspects of product testing and compliance. As part of the engineering team, you will be responsible for guiding the testing of Superpedestrians Micromobility Products, including E-bikes and E-Scooters, to ensure safety and quality from design through production.

What youll do:

  • Be the subject matter expert for all product compliance related activities for worldwide distribution.
  • Perform and...
Boston |

Salsify is seeking a passionate and experienced Professional Services Practice Director who will partner with our customers to ensure successful services delivery and long-term adoption of our product. You will be responsible for working closely with our Sales Leadership and Sales teams who are engaged with our customers key business executives and stakeholders in order to understand customers business challenges and define the appropriate services suited to their needs and budget. You will liaise between customers, our professional services team to develop and present proposals, working...

Boston |

Hack.Diversity (a division of the NEVCA) is looking for a Partnerships Manager to join the team in Jan 2020! The Partnerships Manager is responsible for corporate partner relationship success: managing the company hiring experience, diversity and inclusion development needs, and driving partnership renewal rates to advance the sustainable growth of the Hack.Diversity model.

ABOUT HACK.DIVERSITY

Hack.Diversity, a division of the NEVCA, is tackling the underrepresentation of high-skilled minority employees in Boston’s innovation economy. Working...

Boston |

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

The company has made three acquisitions to date: PeerIndex (2013), BuzzSumo (2017) as a standalone content marketing platform, and Qriously (2019) to add global survey capabilities. Additionally, the company was bolstered by its merger with Crimson Hexagon (2018) to create the most comprehensive AI-powered social intelligence solution.

Brandwatch has...

Burlington |

Our Mission Securing the software that powers your world. At Veracode, we are focused on that mission every day. Veracode is recognized as a premier provider of SaaS-based application security solutions, transforming the way companies secure applications in todays software driven world. We provide our customers with a solid foundation on which to build security into their modern agile development processes.


Veracode is seeking several motivated and energetic individuals who thrive on working with customers to...

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