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372 Jobs Listed
Somerville, |

As a Technical Support specialist, you will be the primary point of contact to Meeting Owl end-users, resellers, and potential customers through all customer support channels, including chat, email, phone and social media. We are looking for an enthusiastic self-starter, who is comfortable taking the initiative to deliver outstanding customer support.

Owl Labs’ mission is to solve a problem we’ve all experienced: meetings suck, and they are especially painful for the remote participants on the other side of the call. Considering the rapid growth in remote and distributed work,...

Somerville, |

Owl Labs is hiring a Sales Representative to join the Owl Labs Sales and Customer Success team. This is a perfect role for someone looking to accelerate their career quickly in a startup environment.

This person will be responsible for talking with leads and customers via chat, email, and phone to answer questions and encourage sales. This person will have the opportunity to build a book of customers and will be responsible for managing those accounts over time.

Owl Labs’ mission is to solve a problem we’ve all experienced: meetings suck, and they are especially...

Boston |

Job Description

The Director of Engagement Strategy + Operations is responsible for hiring, building, and leading a team of Product Analysts, Product Analytics Engineers, and Implementation Engineers, that will provide insights and recommendations to help guide the investments we make at the Experience Leadership level, and throughout the Experience organization, and ensure we get the most value from these that we can. This entails identifying, scoping, and leading deep analyses of user behavior to identify opportunities to improve user outcomes,...

Boston |

We are looking for an experienced Project Director for our growing business who will be integral in working with both Clients and internal development teams.   The Project Director provides the direction of the assigned work components for a product, platform or project and by interacting with clients, technical architects and engineering determines scope and budget of work helping to both draft the statement of work and execute upon it.  Through the management of the project the project director also builds and maintains client relationships while looking to expand the account...

Boston |

Were passionate about helping hard-working entrepreneurs grow their property management businesses. Were a collective of uniquely talented individuals who are at the top of our game and are determined to get better at what we do every day. Theres zero competition or micromanagementeveryone is the master of their domain, ready to collaborate wholeheartedly with one another and celebrate each others successes. Our determination to make our customers lives better and break records is contagiousyou find yourself becoming intensely passionate about the work that we do, even if the property...

Boston |

Were passionate about helping hard-working entrepreneurs grow their property management businesses. Were a collective of uniquely talented individuals who are at the top of our game and are determined to get better at what we do every day. Theres zero competition or micromanagementeveryone is the master of their domain, ready to collaborate wholeheartedly with one another and celebrate each others successes. Our determination to make our customers lives better and break records is contagiousyou find yourself becoming intensely passionate about the work that we do, even if the property...

Boston |

If youre passionate about being helpful, supportive, focusing on customers and having fun then we have the perfect opportunity for you. You will have the opportunity to represent our company through speaking directly with our rapidly growing base of happy customers. You will be educating, problem solving, and most importantly delivering memorable and meaningful experiences while helping our small business customers realize the full potential of our platform.

You will become an expert in mission critical property management software and technical support. With a strong focus on...

Boston |

CloudHealth by VMware is looking for a creative and highly motivated visionary who will utilize data (mining, analysis and aggregation) to provide account management, technical advisory and relationship oversight for our tech-touch accounts.

About You:

  • You seek an opportunity to be on the forefront of the cloud revolution
  • You possess both a strong technical background and solid business acumen with the have experience with cloud computing products, services and solutions.
  • You have a creative streak and a passion for supporting and advising...
Boston |

CloudHealth by VMware is looking for highly motivated, visionaries who will be responsible for providing account management, technical advisory, and relationship oversight for our strategic accounts.

About You:

You love being on the front lines of the business partnering with best-in-class customers, internal executives, and developers to communicate technical context required to make improvements to the customer experience and software solutions. You’re looking for an opportunity to be on the forefront of the cloud revolution and possess a strong technical...

Boston |

*** This role can be located in Austin, TX or Boston, MA ***

***Fluency in both Spanish and English required***

CloudHealth by VMware is looking for highly motivated, visionaries who will be responsible for providing account management, technical advisory, and relationship oversight for our strategic accounts.

About You:

You love being on the front lines of the business partnering with best-in-class customers, internal executives, and developers to communicate technical context required to make improvements to the customer experience and software...

Boston |

We are looking for a Client Success Manager who can help support the Zipcar sales team to help maintain and grow business with existing partners and assist in bringing new partners on board. As Client Success Manager you will be responsible for managing a team of between 2-4 partnership success specialists supporting the revenue generating segments of the business, including: Zipcar for University, Zipcar for Business, Zipcar for Government, and Zipcar for Commuter.  As a team leader, you will be responsible for being a primary liaison between the Zipcar internal sales team and the...

Boston |
Are you the kind of person that just loves when the barista remembers your name and order? Or the one who tells your friends to avoid a certain airline because the staff is unabashedly neglectful towards its customers?  If you notice the best, and worst, service in your everyday life - this could be your dream job.
 
Lola.com is building the future of customer service and we need the right people on our team to deliver on this promise of excellence. As a Travel Consultant, you’ll be empowered to make your own decisions while interacting with our customers to...
New York |

Accelerate Human Achievement: that is UiPath's purpose. We are the leader in Robotic Process Automation (RPA) and the highest-valued AI enterprise software company in the world. With over $568 million in funding from top venture capital firms like Accel, CapitalG, Kleiner Perkins, Sequoia, IVP, Madrona Venture Group, Meritech Capital & Coatue, we are on an unprecedented trajectory of growth. With this funding, we have an incredible opportunity to improve the way people work globally.


Our award-winning company...

Boston |

About Starry:

We love coming up with huge ideas and figuring out ways to bring them to life. Our team spans RF engineering, hardware architecture, firmware, UX, UI, software, industrial design, marketing, branding, and communications. And one thing we all share is an intense desire to make something beautiful. Something that makes a real dent.

About Starry's Technology:

Starry is inventing a cohesive system that brings the Internet to your home and distributes it throughout your home -- all wirelessly. We have been selling...

Boston |

We are currently seeking a top-notch Customer Success Solution Architect who will be responsible for defining and overseeing the design of the end-to-end solution of the Salsifys platform with our strategic worldwide customers ensuring they realize the full value. You will be utilizing your outstanding technical, product and client engagement skills to deliver a solution that is highly effective and tightly integrated with the customers ecosystem and business goals.

Key Areas Of Responsibility

Services Pre-Sales (...

Boston |

ezCater is the worlds largest online marketplace for catering a $60+ billion market in the U.S. We make it superbly easy for businesspeople to find and order great food for meetings and events, and we help our catering partners grow their business. Were backed by $320 million in venture funding and valued at over $1 billion. Our mission is to power the worlds catering, and well make...

Boston |

As a Digital Consultant (DC) you will be responsible for the overall success of a portfolio of Localytics customers, leading large, multi-workstream projects with focus on exemplary quality assurance, excellent client relationships and demonstrated thought leadership. These projects will require coordinating a cross-functional team that spans Sales, Services, Support; defining project delivery roadmaps and financials; hands-on management of complex projects with multiple work streams and strong partnership with clients. To become a trusted advisor, you will need to become an expert on...

Boston |

Security Services Automation Developer

About Us

Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity withAI Hunting, the first AI-powered technology that answers the question Am I under attack? proactively, without manual effort.

We are a company that wins as one. We are daring, always evolving, and never give up. Most importantly we accept our employee for who they are and embrace people that may not fit the typical mold#UBU.

In this position you will:

  • ...
Boston |

Brandwatch is looking for aUpsell Manager to engage in programmatic upsells to our existing customers. This is a sales role, designed to focus on expanding our license and services footprint across our account base.

We are seeking someone who loves to engage clients to share the value of marketing technology, data, analytics, and strategic services to build higher revenue streams with major brands and enterprise accounts. We want a proven sales person who understands how to coordinate upsell programs in conjunction with customer success managers to continuously add value to our...

Boston |

We are a rapidly growing company thats revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help craft the future of...

Cambridge |

Do you breathe empathy?


Are you a proactive problem solver?


Are you CozyKins next Customer Success Lead?!


Description


Work directly with our families to set them up for success. Build a care relationship that supports families with reliability and empathy, so they feel peace of mind about their care. Ensure children under care are safe, happy, and totally thriving....

Boston |

Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named as one of North Americas fastest growing software companies as reported by Deloitte and Inc. Magazine, and have beenrated a leader by the analyst community and named one of the Best Places...

Boston |
Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.
Headquartered in the U.S., we have been named as one of North Americas fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and...
Brighton |
  • Full-time position split between XLH’s Boston office or a regional home office, and outside partners and locations
  • Average 75% travel (varies from 25% to 100% travel per month)
  • Travel onsite to third party locations to diagnose and troubleshoot hybrid subsystems, and perform onsite vehicle repair and hybrid component installation work
  • Support quality assurance activities and tracking
    • Document repair work using XL Hybrids cloud-based data system, issue Repair Orders, and issue RMA requests
    • Track metrics on service...
Somerville |

As an Evergage Customer Success Manager, you’ll be responsible for the complete post-sale success and satisfaction for a portfolio of Evergage’s Retail, B2B Demand Generation or Financial Services Customers. It’s the Customer Success Manager’s goal to make every customer successful by building a trusted advisor relationship and helping them achieve their business objectives using the Evergage platform.

The Customer Success Manager will identify and leverage company-wide resources to address any customer satisfaction, growth or...

Boston |
Technical Project Manager
 
Technical Project Managers lead execution of engagements with Anzo customers including lightning PoCs, extended Pilots, and multi-month implementation programs
 
Data is the Battleground where winning businesses transform into data-driven enterprises. Our flagship product Anzo differentiates in the highly competitive and hyper-growth data platform market. Anzo allows our customers to integrate and discover data through an enterprise data fabric. Anzo’s secret sauce is a...
Boston |
Pre-Sales Consultant
 
Pre-Sales Consultants influence and support the sales process with a powerful combination of technical product knowledge, industry domain expertise and business acumen.
 
Data is the Battleground where winning businesses transform into data-driven enterprises. Our flagship product Anzo differentiates in the highly competitive and hyper-growth data platform market. Anzo allows our customers to integrate and discover data through an enterprise data fabric. Anzo’s secret sauce is...
Boston |

Overview

Join us as a Trainer, Education & Training in our Education & Training department and provide in-person, hands-on and remote training to sites and CROs, along with required documentation, for eCOA studies. 

ERT is a global data and technology company that minimizes uncertainty and risk in clinical trials so that customers can move ahead with confidence. With nearly 50 years of clinical and therapeutic experience, ERT balances knowledge of what...

Boston |

ERT is a global data and technology company that minimizes uncertainty and risk in clinical trials so that customers can move ahead with confidence. With nearly 50 years of clinical and therapeutic experience, ERT balances knowledge of what works with a vision for what’s next, so we can adapt without compromising standards.


Powered by the company’s EXPERT® technology platform, ERT’s solutions enhance trial oversight, enable site optimization, increase patient engagement and measure the efficacy of new clinical treatments while ensuring...

Boston |

Overview

Join us as a Project Manager, where you will be responsible for directing and managing services for delivering the highest quality eCOA (eClinical Outcomes Assessment) software & service with on-time delivery.

ERT is a global data and technology company that minimizes uncertainty and risk in clinical trials so that customers can move ahead with confidence. With nearly 50 years of clinical and therapeutic experience, ERT balances knowledge of what works with a vision...

Boston |

Overview

ERT is a global data and technology company that minimizes uncertainty and risk in clinical trials so that customers can move ahead with confidence. With nearly 50 years of clinical and therapeutic experience, ERT balances knowledge of what works with a vision for what’s next, so we can adapt without compromising standards.

Powered by the company’s EXPERT® technology platform, ERT’s solutions enhance trial oversight, enable site optimization, increase patient engagement and measure the efficacy of new clinical treatments...

Boston |

Are you ready to lead an ERT team and help us on our quest for Confidence - and Healthier Patients - at Every Turn?

Join us in our Boston office as a Program Manager, and take responsibility for staff management, in addition to directing and managing services for client projects to assure high quality, on-time, and on-budget services while promoting excellent customer service.

ERT is a global data and technology company that minimizes uncertainty and risk in clinical trials so that customers can move...

Boston |

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

 

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for part-time work can deliver the food...

Boston |

Here at LevelUp, a Grubhub Holdings Inc. Company, we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

 

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking...

Boston |
Here at LevelUp, a Grubhub Holdings Inc. Company, we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).
 
While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking...
Boston |

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

 

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for part-time work can deliver the...

Burlington |

Technical Customer Service Associate- 11am-8pm

Description

This shift is from 11AM until 8PM.  You are a driven achiever who loves personal and professional challenges. You thrive on solving complex problems and interacting with customers.  You understand the software industry and the challenges our customers are facing. You are calm under pressure and manage the details of multiple, time-sensitive projects with competing priorities, without breaking a sweat.

HealthEdge is an agile and innovative 21st century...

Boston |

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

 

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for part-time work can deliver the food...

Boston |

Veson Nautical delivers software solutions and services that enable the commercial maritime community to make more informed decisions, simplify everyday operations, and maximize profits. With offices in Boston, Singapore, and London, Veson Nautical is a dynamic organization with a committed team of executives, product managers, software developers, and client service experts. Dedicated to ensuring the highest levels of client satisfaction, Veson Nautical brings decades of experience, technical knowledge, enthusiasm, and commitment to clients around the world. The...

Boston |

Profitero is at the forefront of the eCommerce revolution, providing brand manufacturers with analytics and insights that help them sell more products on Amazon, Walmart.com and other leading eCommerce sites. We’re more than doubling our eCommerce business every year and looking for smart, competitive salespeople to fuel our momentum and help us grow even faster. Profitero is growing 100% annually and is expanding its Customer Success team.

As a Customer Support Manager you will be working with Profitero customers to help them with product questions and ensure...

Boston |

Mendix is on a mission to fundamentally reinvent the way applications are created, by abstracting the process and enabling everyone who has a stake in an enterprises digital future business people and analysts, web developers, software engineers, even CEOs to meaningfully participate, thereby creating better applications faster. Our goal is simply to create the future of software development.


We're investing to accelerate our momentum and we're looking to grow our global team. If you constantly strive for excellence, are...

Boston |

Mendix is on a mission to fundamentally reinvent the way applications are created, by abstracting the process and enabling everyone who has a stake in an enterprises digital future business people and analysts, web developers, software engineers, even CEOs to meaningfully participate, thereby creating better applications faster. Our goal is simply to create the future of software development.


As a member of the global Mendix Academy team youll be the U.S. Academy representative responsible for driving # of active certified...

Needham |
Allego is looking for a curious and passionate customer success professional to work directly with Allego clients on an on-going basis. This individual is responsible for the ongoing customer engagement with a defined group of customers from initial onboarding and implementation through go-live and post implementation support.
Allego is a collaborative, energizing, fast paced organization where we believe we are part of building a significant company that will transform the way that ideas are shared and learning happens. We love our customers and have fun working together...
Needham |

SUMMARY/PURPOSE: Allego is looking for a curious and passionate professional to work under the direction of and in collaboration with their Customer Success Director to support new customer deployments and ongoing post implementation customer support. Allego is a collaborative, energizing, fast paced organization where we believe we are part of building a significant company that will transform the way that ideas are shared and learning happens.  We love our customers and have fun working together!
 
CUSTOMER SUCCESS COORDINATOR RESPONSIBILITIES: • Work in partnership with...

Watertown |

Job Summary

We are looking for an Associate to join our Claim Readiness team within our Core Services division. Your job will be to transform complex client requests from cases into business requirements that our development team utilizes to create insurance billing and formatting rules. But enough about us; let’s talk about you.
 
You are an analytical thinker who thrives on solving complex problems.  You are someone who demonstrates excellent communication skills and has a keen ability for translating technical requirements to medical staff.  You pay attention...

Boston |

The Services Operations Intern will help create, roll out and monitor the processes and procedures for the Customer Success team within the Professional Services organization.  You will act as a resource to uphold quality and increase productivity, while also providing administrative and analytical support to the existing Operations Team.

Why this job is important:

This role will help our services resources become more efficient with their jobs and will provide a better customer experience for our clients by streamlining our processes and offerings....

Cambridge |

TriNetX is the global health research network that revolutionizes clinical research and enables discoveries through the generation of real-world evidence. TriNetX combines real time access to longitudinal clinical data with state-of-the-art analytics to answer complex research questions at the speed of thought. The TriNetX platform is HIPAA and GDPR compliant. For more information, visit TriNetX at http://www.trinetx.com or follow @TriNetX on Twitter.

Role Responsibilities:

We are looking for extremely talented, energetic, and motivated...

Burlington |

The Customer Success team focuses on customer retention and value realization by making sure our customers use the product effectively to achieve their desired business goals. The team is also responsible for creating the processes, tools & methodologies to create and enable an active and robust customer success framework. The ultimate goal is to make every customer wildly successful and committed to ClickSoftware for life measured through a very positive retention rate, satisfaction (NPS) and revenue growth.

Reporting to the Senior Director Customer Success, the Customer...

Somerville |

WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

Somerville |

WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

Somerville |

WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

Boston |

There's going to come a day when you need to get something notarized. When that day comes, wouldnt you rather do it from your kitchen? In the same time it takes to make a sandwich? Notarize is the first on-demand notary platform, allowing anyone to notarize a document online and empowering businesses to send, track and collect notarizations. We're helping people execute the most important transactions of their lives and streamlining operations for countless industries.


If you want to help customers fundamentally change the way...

Somerville |

WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

Boston |

There's going to come a day when you need to get something notarized. When that day comes, wouldnt you rather do it from your kitchen? In the same time it takes to make a sandwich? Notarize has developed a disruptive web and mobile technology that allows anyone to notarize a document online quickly, easily, and securely. While we offer a consumer application, we have also developed business products that enable Enterprises, Mortgage Lenders, and SMBs to collect notarized documents from their customers. It is an enormous market - over 1.25 billion...

Boston |

About Starry:


Starry is reinventing how people connect to the internet. Our mission focuses on two things
first, on being an internet service provider committed to simplicity, transparency, and delight,
and second, on providing high-speed internet to underserved communities both locally,
nationally and globally. We approach our mission with a cutting-edge wireless technology, user
experience designed to delight, and a diverse and intellectually curious company culture.


Why you'll love working here:

...

Cambridge |

Traveler Support Specialist
EF Explore America
Cambridge,MA

Bring your energy, attention to detail, initiative and excellent customer service skills to this unique position. We are seeking dynamic candidates to help drive the success of our growing business.

The Role

This is your chance to break the mold of a typical customer service representative by combining exceptional communication skills, strong sales instincts, and a solution-oriented attitude to...

Newton |

Attivio is seeking a Consulting Engineer to join its professional services team. In this role, you will be responsible for delivering high-value, cutting-edge search applications to Fortune 500 companies. You will be responsible for the design, development and deployment of customers application requirements, including defining technical customer project requirements and extending Attivios platform to meet customer requirements.

About you:

  • Self-motivated and directed, a collaborator, and has a can-do attitude.
  • Able to interact and perform in a...
Newton |

As we continue to grow our book of business and look to further our commitment to customer success for our strategic clients, Attivio is looking for a top performing Account Manager with a technology sales background. In this role, you will ensure the continuation of a healthy client relationships and work side-by-side with them to develop strategic execution plans that drive measurable success, develop long-term client satisfaction and expanded contract values.

As as a Strategic Account Manager, you will...

  • Align with companys strategic objectives,...
Framingham |

Who you are.

As the Client Communications Specialist, you will be responsible for supporting Virgin Pulses external client communications team. With guidance from the Manager of Client Communications, you will create versions of external collateral to suit our various client configurations, products, and service levels. In addition, you will utilize your organizational skills to project manage Virgin Pulses external documentation strategy, ensuring our Client Success team and service partners can easily access our library of client-facing collateral and tools...

Framingham |

Who you are.

As the Client Communications Specialist, you will be responsible for supporting Virgin Pulses external client communications team. With guidance from the Manager of Client Communications, you will create versions of external collateral to suit our various client configurations, products, and service levels. In addition, you will utilize your organizational skills to project manage Virgin Pulses external documentation strategy, ensuring our Client Success team and service partners can easily access our library of client-facing collateral and tools...

Framingham |

Who are our employees?

At VirginPulsewere passionate about changing lives for good. We want to make a difference in the world by helping peoplebe healthy so they can perform at their best, every day, at work and home. Our award-winning solutions support leading employers in improving and simplifying the employee health and wellbeing journey and engaging people in all aspects of their health. But our world-class products and programs are nothing without our people the employees who design, build, promote, sell, test and perfect the latest innovations in workplace...

Framingham |

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management to condition...

Framingham |

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulses takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management to condition...

Framingham |

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulses takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management to condition...

Framingham |

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy lifestyle to condition and disease management to condition...

Boston |

With more than $150M in funding, 100% year over year growth for the past five years and a recent billion-dollar valuation, Seismic is the leader in the enterprise sales enablement software space. Using leading edge cloud technologies and web enabled solutions, we are innovating and solving complex problems to help the worlds top companies improve collaboration and content delivery between marketing and sales. Headquartered in San Diego and with more than 600 employees across the globe, Seismic is privately held by its executive team and investment firms General Atlantic, JMI Equity,...

Boston |

With more than $150M in funding, 100% year over year growth for the past five years and a recent billion-dollar valuation, Seismic is the leader in the enterprise sales enablement software space. Using leading edge cloud technologies and web enabled solutions, we are innovating and solving complex problems to help the worlds top companies improve collaboration and content delivery between marketing and sales. Headquartered in San Diego and with more than 600 employees across the globe, Seismic is privately held by its executive team and investment firms General Atlantic, JMI Equity,...

Boston |

Job Overview:
The Technical Support Engineer provides world-class support to a wide range of security minded people and their companies. Ultimately, the support engineer will use their expertise and knowledge to help solve security challenges in the real world.

Our support engineers thrive on excellent knowledge of security and vulnerability management along with an unmatched thirst to rapidly learn the newest technologies in our changing world.

Job Responsibilities:
1. Understands client's business objectives/impact and applies their expertise to...

Boston |

Overview:

Rapid7 is looking for a motivated individual to join our Americas pre- sales organization. The Security Sales Engineer will work with the sales team in a pre-sales role to develop and position solutions involving Rapid7s security solutions. They will work as an equal partner with our sales team in matching up customers with Rapid7's security solutions. If you are comfortable going toe-to-toe in a technical discussion with engineers and then shifting gears and having a brass-tacks business conversation with a CIO, this may be the opportunity for you.

Job...

Boston |

At Rapid7, our people are passionate about security, challenging convention to create a more secure future. As part of a talented and passionate team, Rapid7 Product Consulting helps customers build and cultivate an exceptional security program through the use of Rapid7s product suite.

Job Responsibilities:

  • Construct creative, solution-based approaches to architecture design, implementation and production roll-out of Rapid7 products

  • Perform high-quality product enablement training for new and existing...

Boston |

Rapid7 is a leading provider of security data and analytics solutions that enable organizations to implement an active, analytics-driven approach to cyber security. We combine our extensive experience in security data and analytics and deep insight into attacker behaviors and techniques to make sense of the wealth of data available to organizations about their IT environments and users. Our solutions empower organizations to prevent attacks by providing visibility into vulnerabilities and to rapidly detect compromises, respond to breaches, and correct the underlying causes of attacks....

Boston |

Company Description
Rapid7 is breaking down silos and transforming how Security, IT, and DevOps teams work together to drive secure innovation. Our analytics and automation cloud, Rapid7 Insight, provides the shared visibility, intelligence, and connected workflow these teams need to manage the vulnerabilities, threats, and performance issues that put their organizations at risk. With more than 7,100 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and...

Boston |

Position Overview
The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer Success...

Boston |

Job Overview:

Do you enjoy being in the fight, investigating unusual activity, tearing apart malware, and chasing attackers? Do you pride yourself on developing methods for identifying and analyzing breaches? Do you feel compelled to help organizations improve their abilities to effectively detect threats and drive incident response?

Rapid7's Incident Response Service team offers the opportunity to respond to active incidents, investigate historical breaches, and work with clients to simulate full-scale incidents. Our Incident Response Consultants pride themselves on...

Boston |

Company Overview

Intrapreneurship is defined as creating from within, starting something from nothing. And it is at the heart of the people at Rightpoint. We are a values-led intrapreneurial organization. Were driven by innovation, rooted in technology and relentlessly curious. We love the creativity involved in taking a blank screen and blinking cursor and making it something amazing. With intrapreneurship in our DNA, were able to move quickly to build unique, innovative customer experiences that evolve the way our clients do business.

Are you someone who wants to create...

Boston |

Company Overview

Intrapreneurship is defined as creating from within, starting something from nothing. And it is at the heart of the people at Rightpoint. We are a values-led intrapreneurial organization. Were driven by innovation, rooted in technology and relentlessly curious. We love the creativity involved in taking a blank screen and blinking cursor and making it something amazing. With intrapreneurship in our DNA, were able to move quickly to build unique, innovative customer experiences that evolve the way our clients do business. .

Are you someone...

Boston |

Company Overview

Intrapreneurship is defined as creating from within, starting something from nothing. And it is at the heart of the people at Rightpoint. We are a values-led intrapreneurial organization. Were driven by innovation, rooted in technology and relentlessly curious. We love the creativity involved in taking a blank screen and blinking cursor and making it something amazing. With intrapreneurship in our DNA, were able to move quickly to build unique, innovative customer experiences that evolve the way our clients do business.

Are you someone who wants to create...

Somerville |

Yaymaker, from the creators of Paint Nite, hosts locally crafted events in 1,500 cities all over North America. By partnering with thousands of like-minded entrepreneurs and artists, Yaymaker gets people up, out & making at bars & restaurants in their neighborhood. Our one-of-a-kind experiences include the Original Paint Nite, Plant Nite, Design-A Sign, Flower Workshop, and Candle Maker, with more on the way. Give your week something to shout about!

You will:

  • Craft quality and efficient responses to customers with some sprinkles of...
Somerville |

Senior Account Manager

Yaymaker, from the creators of Paint Nite, hosts locally crafted events in 1,500 cities all over North America. By partnering with thousands of like-minded entrepreneurs and artists, Yaymaker gets people up, out & making at bars & restaurants in their neighborhood. Our one-of-a-kind experiences include the Original Paint Nite, Plant Nite, Design-A Sign, Flower Workshop, and Candle Maker, with more on the way. Give your week something to shout about!

The Sr Account Manager will lead market growth for their area as well as...

New York |

About the Team

The Global Customer Success team is integral in creating long term value for our customers and ensuring their success with our technology. This team is highly regarded as trusted advisors that guide and advocate for our extensive portfolio of customers. Working closely with customers, Customer Success plans SaaS implementations, on-boardings, trainings, and ongoing support. This team also identifies opportunities and challenges from the way the customer engages with our solution and takes action to help resolve challenges and foster expansion of usage and...

Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking a Customer Support Representative for our Lexington, MA office....

Lexington |

We are seeking aClinical Workflow Implementation Specialistfor our Lexington, MA office.

The Clinical Workflow Implementation Specialist is responsible for bridging the gap between clinical and IT personnel at healthcare organizations. He or she works with the Imprivata Clinical and Professional Services teams to engage on customer implementation projects post-sale, applying clinical, organizational and change management skills to directly contribute to product implementation success. This role will also be a key contributor in the development and evolution of the...

Lexington |

If you don't look forward to going to work each day, then what's the point? Take a walk around our offices and youll see a serious group of professionals who dont take themselves too seriously. Our team thrives on collaboration and sharing ideas, whether in a cross functional meeting or at one of our impromptu parties.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact. And a commitment to having fun.

We are looking for an Implementation...

Boston |

Customer Success Engineer

As part of Carbon Blacks Go-to-Market team, the Customer Success Engineer (CSE) is responsible for the technical health of our customers after implementation is complete. The CSE works directly with customers to proactively review customer environments and make recommendations for best practice configuration and design.

As the ideal candidate, you have both a technical and services/support background that enables you to quickly assess and offer value to Carbon Blacks customers.

What Youll Do

  • ...
Boston |

Customer Success Engineer

As part of Carbon Blacks Go-to-Market team, the Customer Success Engineer (CSE) is responsible for the technical health of our customers after implementation is complete. The CSE works directly with customers to proactively review customer environments and make recommendations for best practice configuration and design.

As the ideal candidate, you have both a technical and services/support background that enables you to quickly assess and offer value to Carbon Blacks customers.

What Youll Do

  • ...
Boston |

Opportunity for experienced, senior-level Project Manager to lead and manage large-scale global enterprise/SaaS projects!


Come help us introduce the next generation of consumer engagement solutions that allow our clients to better segment and market the breadth of their customers through multiple channels. SessionM is looking for a super smart, super dedicated Senior Project Manager to to lead our large integration projects and integrate our customers systems with the SessionM platform. This position combines a great instinct...

Boston |

Opportunity:


SessionM is seeking an Enterprise Delivery Lead with a proven track record in managing the implementation of complex technology projects. This individual will lead a dedicated, client-specific delivery team and work closely with the head of delivery, the customer success team, engineering and product to ensure that deliverables across the entire project are meeting the clients schedule and expectations. The ideal candidate will possess a unique blend of operational and technical savvy; ability to partner...

Boston |

Come help us introduce the next generation of mobile marketing management tools that allow our clients to build and manage their own robust loyalty programs and marketing messaging systems. SessionM is looking for a super smart, super dedicated Project Manager to successfully integrate new clients into our platform. This position combines a great instinct for problem solving with a client-friendly and client-focused personality. We are looking for experienced project managers who have proven track records of being solution and delivery focused, and who can perform at a high...

New York |

About the Role

SaaS is on our mind; hospitality is in our heart.

We are looking for a passionate Customer Operations Coordinator who will help our clients in all post-sales operational efforts. This includes: initial setup, data migration, assisting with third-party integrations, and overall deployment of SevenRooms. Your main role is to provide support for our clients throughout the onboarding process to ensure their immediate and long-term success.

This is a full-time position and will report to the Manager, Onboarding.

What You'll...

New York |

About the Role

SaaS is on our mind; hospitality is in our heart.

We are looking for a passionate Customer Success Manager who will help us ensure the long-term success of our customers. You will be there to support them once the contract is signed, through the deployment, training, and onboarding, and the entire lifecycle of the client. You love hospitality and have possibly event worked with restaurants before. You are intrigued by operations and logistics and solving the next puzzle. You are organized, love to multitask, seek challenges, excitement and a...

Boston |

We're on a mission to transform global workplace communication, and we need your help. How do you prefer to collaborate with your colleagues? By phone, video, instant message, or even text? Fuze is making it easy for businesses to embrace the modern, mobile workforce. We offer a single cloud-based platform that includes these technologies and more for simple, smart communication that works.

The Technical Support Engineer role is a combination of customer service and technical ability. This role is a customer facing role, by phone and email with a strong importance...

Boston |

About you:

We are looking for our next Product Support Specialist to join in our mission to provide top-notch support to our partners. The Product Support team works closely with educators, administrators, and other district stakeholders to help students succeed. We listen, teach, problem-solve, and think critically to ensure that our partners are able to maximize their use of Ellevation. As a team, we work every day to build efficiencies and scale our knowledge for our growing user base. We are looking for:


...
New York |

Acquired by Accenture Digital in June 2017 and founded in 2010, Intrepid is an end-to-end mobile design and development studio with headquarters in Cambridge, MA and offices in NYC, Houston, and Chicago. With expertise in insightful product strategy, well-crafted design and development for iOS, Android, Web and Rails, we help companies, from startup to enterprise, boldly navigate their mobile future.

Accenture Digital

The digital revolution is changing everything, transforming how we work and play, and...

New York |

We're looking for a Customer Success Manager with a few years experience to join our growing team at Blissfully. We're building amazing tools to help companies manage the explosion in SaaS tools they're using, and poised to ride the massive momentum as companies increasingly move to the cloud.

The role will require a desire to help customers onboard smoothly and get the most out of Blissfully. You'll be in on the ground floor of a quickly growing company, working closely with the founders.

Key Responsibility

  • Deeply Understand our customers: What are...
Boston |

Mendix is on a mission to fundamentally reinvent the way applications are created, by abstracting the process and enabling everyone who has a stake in an enterprises digital future business people and analysts, web developers, software engineers, even CEOs to meaningfully participate, thereby creating better applications faster. Our goal is simply to create the future of software development.


In the Lead Consultant/Developer role you will lead high-end business solutions for our key customers. You will have the opportunity...

Boston |

Product Experts at Klaviyo are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to customers who are scaling their businesses with Klaviyo.

We are very interested in individuals who have a track...

Boston |

About Klaviyo

Klaviyo is one of Bostons hottest startups. We craft software helping thousands of ecommerce companies to have engaging relationships with hundreds of millions of consumers. We love taking on tough engineering problems and look for customer success engineers who also like staying close to customers. We push each other to move out of our comfort zone, learn new technologies and work hard to ensure each day is better than the last.


Success Engineering

...
Cambridge |

Voted as one of the top companies to work for by Built in Boston in 2018, MineralTree is disrupting the accounting industry by enabling over 1,500 companies to improve operational efficiency with AP Automation. With our award-winning solution, companies such as the Boston Celtics, Appalachian Mountain Club, EverQuote, Baltimore Ravens and Attivio have shifted accounts payable from a source of inefficiency and fraud risk to a secure and strategic profit center that provides deep visibility into the cost drivers of the business. MineralTree sells its solution directly to...

Cambridge |

MineralTree is disrupting the accounting industry by enabling over 1,500 companies to improve operational efficiency with AP Automation. With our award-winning solution, companies such as the Boston Celtics, Appalachian Mountain Club, EverQuote, Baltimore Ravens and Attivio have shifted accounts payable from a source of inefficiency and fraud risk to a secure and strategic profit center that provides deep visibility into the cost drivers of the business. MineralTree sells its solution directly to customers and through value-added partners consisting of financial...

Cambridge |

Voted as one of the top companies to work for by Built in Boston in 2018, MineralTree is disrupting the accounting industry by enabling over 1,500 companies to improve operational efficiency with AP Automation. With our award-winning solution, companies such as the Boston Celtics, Appalachian Mountain Club, EverQuote, Baltimore Ravens and Attivio have shifted accounts payable from a source of inefficiency and fraud risk to a secure and strategic profit center that provides deep visibility into the cost drivers of the business. MineralTree sells its solution directly to...

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