Job Post

Security Services Engineer

CyberArk
60 Wells Avenue
Newton, MA 02459

Date: Sep 6, 2018

Location: United States

Company: CYBERARK SOFTWARE

About CyberArk:

CyberArk is the global leader in privileged access security, a critical layer of IT security to protect data, infrastructure and assets across the enterprise, in the cloud and throughout the DevOps pipeline. CyberArk delivers the industry’s most complete solution to reduce risk created by privileged credentials and secrets. The company is trusted by the world’s leading organizations, including more than 50 percent of the Fortune 100, to protect against external attackers and malicious insiders.

Job Description:

The primary responsibility of the Security Services Engineer is to assist customers in implementations of CyberArk’s products. In performing this responsibility, the Security Services Engineer will be assigned with multiple simultaneous implementations in various parts of the country. This position requires up to 50% nationwide travel. In addition, the position requires providing technical support activities and managing technical relationships with customers. The Security Services Engineer will report to Manager, Security Services.

Responsibilities:

  • Lead on-site and remote implementations and onboarding engagements with customers
  • Assist customers with developing, managing, and executing project plans and timelines
  • Help maintain customer relationships and identify opportunities for growth
  • Collaborate in the ongoing development of training materials and curricula
  • Collaborate with the team on consulting and development activities
  • Support the Security Services team by assisting with technical escalations support duties
  • Collaborate with other CyberArk departments to ensure coordination and completion of all additional implementation-related tasks
  • Up to 50% nationwide travel  

Requirements:

  • Bachelor’s Degree in Computer Science or similar field
  • Prior 2 or more years of experience in a technical / implementation role deploying enterprise software
  • Demonstrable knowledge of Information Security and Network Architecture concepts
  • Demonstrated ability to assume sole and independent responsibilities
  • Ability to keep track of numerous detail-intensive, independent tasks and ensure accurate completion
  • Ability to train technical users
  • Ability to conduct technical presentations
  • Experience with UNIX operating systems
  • Experience with programming / scripting
  • Exceptional written and verbal communications skills
Category: Software Engineering/QA
Full-time

See What It's Like To Work Here

CyberArk proactively stops the most advanced cyber threats – those that exploit insider privileges to attack the heart of the enterprise.

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