Liberty Mutual Insurance: Scrum Master I/Scrum Master II
175 Berkeley Street
Boston, MA 02116


Scrum Master I/Scrum Master II (This is a range posting so we are hiring for both a SM I and SM II)

We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

If youre a curious learner who wants to develop customer-centric products from idea to production within small, empowered, Agile teams, join our tech team. GRM US Technology DOTCOM team is looking for Scrum Master I/Scrum Master II who will work with our engineers, product and UX teams to develop customer-centric digital software products from idea to production. This is a fast-paced environment providing rapid delivery for our business partners. We are looking for someone who enjoys working in a highly collaborative environment that values speed and quality, with a strong desire to drive change as we continue on our agile transformational journey.

In this role, you would:

  • Be a part of an Agile team delivering solutions to millions of customers on a daily basis.

  • Collaborate and solve problems together with peer Scrum Masters and development teams, and be eager to share your expertise.

  • Our customer-centric approach is a cornerstone of our methodology and we need refreshing and sometimes disruptive new ways to best serve them.

  • Develop effective, quality source code that satisfies customer needs with an exceptional experience

  • Guide the scrum team on organization on how to use scrum and Agile practices and methodology

  • Oversee scrum process and coaches the team; facilitates transparency, inspection, and adaption

  • Lead daily scrum, sprint review, and planning meetings to ensure full team engagement. Manages interdependencies between agile teams

  • Work with the Product Owner to support short and long-term release planning, and to keep work backlog health and prepared for execution

  • Shield the team from external interference to enable optimal functionality and productivity

  • Anticipate and addresses potential or actual impediments to team delivery (cultural barriers, logistic challenges)

  • Foster close cooperation across all team members; encourages cross-training and team support

  • Build a trusting and safe environment where problems may be raised without fear of reprisal

  • Administer metrics tracking and other duties on behalf of the team

This role might be for you if you:

  • Understand software development and relevant domains/products/journeys typically acquired through a Bachelors degree in computer science or a related technical discipline and a minimum of 4 years of experience in Agile development including coaching on agile methodologies

  • Have extensive knowledge of IT concepts, strategies, methodologies, architectures and technical standards

  • Are able to coach a team and stakeholders on Agile practices and ensure adherence to Agile methodology

  • Enjoy solving problems and are able to resolve conflicts through strong mediation skills.

  • Communicate clearly and have the ability to deliver complex messages and teach new concepts.

  • Enjoy coaching and mentoring a team to maximize progress and potential

  • Are motivated and driven, and have the ability to influence and drive teams to success using Agile/scrum/Lean practices

Benefits & Culture:

Liberty Mutual is one of America's Best Employers for Diversity and one of the Best Employers for Women one of the Best Employers for New Grads and one of the Best Places to Work . We offer excellent benefits for our employees including generous parental leave, retirement plans including 401k and pension, education reimbursement, commuter benefits, college savings plans, and much more.

To learn more about our benefit offerings and culture please visit:

EOE Statement:

Liberty Mutual is an equal opportunity employer. We embrace an environment that is free from all discrimination in the workplace, in its business, or by its vendors. Liberty Mutual values diversity and the differences and similarities of our employees. We foster a diverse and inclusive work environment that leads to better ideas, stronger teams and more innovative products and services for our customers. Learn More:


Employee Testimonials

Steve H.

"The biggest misconception about Tech at Liberty Mutual is that the technology shop here is outdated, boring and lacks opportunity. There is a strong push for failing fast, going agile, building microservices, using the latest technology tools and building a culture of innovation."

Matt W.

"I like working at Liberty Mutual because they treat their employees very well. Liberty understands the importance of a work-life balance. Because I have significant vacation time, and a flexible workplace schedule, I come to work happier every day. I don't feel the pressure that I may be fired if I need to take a few days off or can't make it into the office due an appointment."

Matt K.

"I immensely enjoy what I get to work on every day. Reading about machine learning and applying it in a way that has actual business value is great."

Cara B.

"We are working with top notch technologies and we get to live a little. We have the best of both worlds here."

Jeremiah T.

"The sense of community working here has been a lot different than I expected at a big company. Everyone is helpful and looking to make sure you have the resources you needed to grow in the company."