Indigo: Salesforce Administrator
500 Rutherford Ave, Suite 201
Boston, MA 02129

Employee Testimonials

Jesse Deardorff
Cassandra Ball
Trudi Baker

Video

Indigo is a company dedicated to harnessing nature to help farmers sustainably feed the planet. With a vision of creating a world where farming is an economically desirable and accessible profession, Indigo works alongside its growers to apply natural approaches, conserve resources for future generations, and grow healthy food for all. Utilizing beneficial plant microbes to improve crop health and productivity, Indigos portfolio is focused on cotton, wheat, barley, corn, soybeans, and rice. The company, founded by Flagship Pioneering, is headquartered in Boston, MA, with additional offices in Memphis, TN, Research Triangle Park, NC, Sydney, Australia, Buenos Aires, Argentina, and So Paulo, Brazil. www.indigoag.com

The role of the Salesforce Administrator Manager is to define, analyze, build & deliver value-added CRM solutions. This person will be responsible for configuring & managing Salesforce.com (SFDC) / CRM related enhancements and improving the overall end user experience. This hands-on role will lead cross-functional teams to ensure that the companys tactical and strategic CRM objectives are met.

Responsibilities:

  • Become a go-to resource for questions, enhancement requests, and incidents regarding CRM / Salesforce.com (SFDC) functionality
  • Become a trusted advisor for the Commercial Sales and Marketing teams; partner with various departmental functions to deliver business solutions on Saleforce.com
  • Manage the design and implementation of various Commercial Sales improvement projects
  • Assist with the implementation of a data integration strategy connecting Salesforce with Indigos other systems
  • Capture user feedback on existing systems and suggest, prioritize, and execute system changes and improvements
  • Build strong collaborative relationships with Indigos internal/external developers, software engineers, and data scientists
  • Manage ongoing CRM support requests and system enhancements

Competencies:

  • Strong customer-focused mindset
  • Ability to bring structure and organization to loosely defined requirements and processes
  • High level of focus on tasks, while effectively managing different priorities
  • Self-motivated, solution-oriented thinker
  • Excellent communication and listening skills
  • Highly flexible, team player who does whats needed to get the job done
  • High-energy, results oriented performer who thrives in fast-paced, dynamic environments

Qualifications:

  • 2+ years direct management experience (including oversight of external 3rd party resources)
  • 5+ years hands-on Salesforce.com (SFDC) Administrative / configuration / implementation experience
    • Skilled with creation of Salesforce Lightning components & solutions
    • Experience with Visualforce / Apex development preferred
    • Expert in bulk data migration from Excel & Legacy Systems to SFDC using Apex Data Loader, Demand Tools, and Import Wizard
    • Experience with Salesforce Service Cloud, Communities, and Einstein Analytics preferred
    • Extensive experience with automating complex business processes using declarative features such as Process Builder, workflows, approval processes and validation rules
  • Experience integrating / interfacing different technologies within the Force.com platform
    • Experience with Oracle / SFDC integration preferred
    • Experience customizing / supporting Apttus Contract Management (CLM) system, including Docusign
  • Proven experience working in fast paced, dynamic environment managing systems and solutions for a rapidly scaling global end user base

Indigo is committed to living our values, specifically creating a work environment where everyone feels respected, connected, and has opportunities to learn and grow. As part of living our values, we strive to create a diverse and inclusive work environment where everyone feels they can be themselves and has an equal opportunity of succeeding.

Full-time

Employee Testimonials

Jesse Deardorff
Jesse Deardorff

Our plan is focused on the growers and helping them achieve maximum profitability using a unique set of tools. On top of offering a dynamic product, developing relationships and partnerships with growers will be key to achieving our goals.

Cassandra Ball
Cassandra Ball

I love the lab culture of Indigo. It's great being surrounded by both hard-working and fun-loving people. Most of our experiments are challenging and having the support of coworkers throughout the day really makes it fun for me.

Trudi Baker
Trudi Baker

From the early days when the whole company consisted of less than 20 people, I remember EVERYONE would gather for lively brainstorming sessions, the founder of the company, bench scientists, data scientists, lab techs, an attorney - everyone participated and listened and learned from each other's experiences and opinions. Today Indigo is much larger, but this spirit of open communication and collaboration is still strong. We collaborate through our everyday work, through software like our online innovation exchange where we bounce ideas off each other, and through "hands-on" brainstorming sessions where we learn a new assay and some of the points which are most challenging and can share ideas about how to make it more efficient.