The Grommet: Salesforce Administrator
87 Elmwood Street
Somerville, MA 02144

Employee Testimonials

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We are seeking someone that can continue to build out and maintain our Salesforce instance. This role will be focused on making sure our Maker Account Manager team and Retailer Account Manager team both have the information and automation they need to do their jobs more efficiently and effectively.

Responsibilities

  • Lead Salesforce architecture and design, data cleanliness and integrity, building sales methodology and process into Salesforce, testing and deploying new processes

  • Maintain and customize Sales Cloud and Service Cloud applications.

  • Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks

  • Optimize and operate the sales tech stack (Salesforce and Marketo)

  • Build Triggered email workflows in Marketo utilizing Salesforce information

  • Close collaborator with the sales team

  • Sales reporting and analytics through all stages of the sales funnel from response to lead to pipeline and Closed Won business

  • Develop training materials and provide training and support to SalesForce.com end users.

  • Build custom reports, dashboards, and workflows.

  • Manage operational requests and reporting including customer analysis and individual views,and troubleshoot issues.

  • Maintain database for integrity and accuracy including cleansing and duplicate record management.

  • Manage all sales related technical resources and migration of data into Salesforce.

Required Skills and Experience

  • Certified Salesforce Administrator (ADM 201)

  • 1-3 years working experience on a sales team as a SFDC admin

  • Exceptionally strong analytical, quantitative and problem solving skills

  • Ability to create reporting and derive insights out of data

  • Strong communication skills both written and oral. Ability to articulate complex subjects in understandable terms to both technical and non-technical stakeholders

  • Excellent organizational skills and attention to detail; ability to manage multiple priorities and tasks simultaneously

  • Proven ability to design and implement new processes and facilitate user adoption

Some of the Good Stuff

  • Work Environment: Were a fun, growing e-commerce company. Dress the way you feel comfortable. Located a five-minute walk from Davis Square. Free coffee and snacks!
  • Fun and Fast-Paced: You must be comfortable with an energetic, fast-paced environment. (Were a growing startup.) Our team is full of creative, driven people with unique vision and we like working here. Were building a disruptive product launch platform and were dedicated to making The Grommet a success.
  • Discounts: We offer discounts on hundreds of the products on our site. Sometimes, we even have free giveaways! Its perfect for gift giving.
  • Competitive salary, great benefits, and yearly bonus incentive plan based on performance
  • Culture of Mentorship and Learning: Youll get exposure to Bostons startup industry and the chance to learn from people on our team and from the industry. We host frequent information and expertise sharing events (formal and informal) at work and give team members the chance to go to out-of-office events, too.

To Apply

Your cover letter is your chance to stand out and help us get to know you! Please note that resumes submitted without cover letters will not be reviewed. In your cover letter, please tell us about yourself by answering these questions:

  • How did you hear about us?
  • Why you are good fit for this position?
  • What is your ideal career path over the next few years?
Full-time

Employee Testimonials

Mike Lovett
Marketing Specialist

If you hate the idea of a dynamic workplace, a vibrant company culture, and fun, you'll hate The Grommet, but I digress. I wanted to work at The Grommet because it seemed like an opportunity where I would enjoy the work I did and meet people I would thoroughly enjoy working with. I was right. It's been a personal and professional jackpot.  

Marie-Eve Tremblay
Jr. Web Designer

I really care about The Grommet’s mission to put an end to faceless business and highlight the people behind the products. I love what I do. Every day I get to be creative and work with things I like the most: colors, layouts, typography, and beautiful imagery taken by our in-house photography team.