edX: Sales Operations Coordinator
141 Portland Street
Cambridge, MA 02139

Employee Testimonials

Office Tour Photos


edX is a non-profit, growth stage eLearning startup with a mission to provide high-quality education for everyone, everywhere. The edX for Business sales team continues to grow and we are looking for a Sales Operations Coordinator to join our team.

If you are looking for an operations-focused, highly cross-functional and influential position that is a little different than the others...this is it! Help our Sales team to seamlessly build relationships in Fortune 2000 companies that are looking for quality alternatives to educating their workforce. This is a multi-billion dollar industry that is ripe for disruption and edX has the ideal product. Time to apply your organizational and process improvement skills to enhance this team!


  • Responsible for supporting a staff of 20+ Sales employees as well as key stakeholders in the B2B function of the business such as but not limited to finance, legal and accounting
  • Create reports in conjunction with marketing through HubSpot and Salesforce
  • Ensure internal customer service satisfaction through quality service, efficient product delivery and visibility, and the enhancement of new and existing business opportunities
  • Show initiative by making or approving decisions for improving our existing Sales process
  • Ensure that approved operating policies and procedures are implemented and maintained
  • Responsible for streamlining Salesforce or other CRM data entry
  • Other duties as assigned

Job Requirements:

  • 1+ years of previous Coordinator or operations experience required
  • Experience with CRM systems supporting Sales teams (Salesforce preferred)
  • Strong organizational skills required, ability to work cross-functionally is a plus
  • Experience with GSuite
  • Strong written and verbal communication skills
  • BS degree or equivalent professional experience

This is a non-exempt, hourly paid position. Applicants must be able to work out of our Cambridge, MA office. Sorry, Visa sponsorship is not available.


Employee Testimonials

Sherisse Viray
Sr. Accountant

“What I enjoy most about edX is the people. They are so friendly and often reach out to learn more about what each other's interests and hobbies are outside of work (IE world travel, hiking and skiing/snowboarding).” 

Julia Henderson
Manager of Learner Support & Operations

"I am thrilled to be working at a company where my bias to action is appreciated and encouraged. I feel truly empowered to make important decisions, and know we'll reflect and adjust our ideas continually, so we can provide great resources and a high level of support for our learners and partners."

Carol Tong
Principal Tech Writer

“I love working at edX. The work environment is diverse, open, and collaborative. I’m inspired by edX’s mission, as well as by the fact that it’s open source and a nonprofit.”