Klaviyo: Sales Manager
225 Franklin Street, 10th Floor
Boston, MA 02111

Job Brief:

We are looking for a talented Sales Manager to join our fast growing Klaviyo Sales organization! In this role as a Sales Manager, you will lead a team of sales professionals and be responsible for increasing our client base through inbound, outbound and partner channels focused on the upper SMB and Mid Market ($10M - $500M Revenue). The Sales Manager recruits, trains, develops and supports new and existing Sales Representatives to ensure that they meet specific new business goals on a weekly, monthly, quarterly and annual basis. The role will report into the Director of Sales. This individual needs a proven track record of at least 2 years experience managing individual contributors. In addition experience working more complex accounts (Enterprise accounts a plus), which require building out work back plans, ROI reports, security assessments and legal modifications. The Sales Manager will be responsible for training and developing their direct reports, while also being on top of the forecast and important lead indicators of success. This individual should have a proven playbook of how to manage 1:1s, weekly meetings, overall cadence with the team and most importantly a strategy for generating outbound opportunities. We are looking for an Sales Manager who is passionate about working in a team environment and ability to hold their team accountable.


1:1s with direct reportsManage the accuracy of the forecastDrive and motivate the team around the key objectives Drive outbound efforts in generating and closing new business Enforce weekly scorecard reviews to identify gaps in performance and areas for improvementTraining and development and building out an ongoing skills analysis aimed at designing a scalable curriculum for improvement/advancementInter-Department collaboration across product, marketing, training, support


Minimum 2+ years of experience managing Account Executives Experience either in management or as an individual contributor at working complex accounts that require legal modifications, RFPs, security assessments, creating work back plansEnterprise selling experience a plus Strong interpersonal and communication skills and the ability to work effectively with a wide range of individualsA passion for training and development Savvy with data and looking at trend analysis to measure rep performance Comfortable with change and a fast paced work environment Confident and willing to take part in healthy debatesProven track record in the MarTech space a plus Detail oriented, organized and a self-starter