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440 Jobs Listed
Boston |

SessionM is looking for an exceptional Pre-Sales Solution Consultant to join our North America team. The Solution Consultant is the primary trusted technical advisor and solution designer for the sales team, helping to ensure our customers are delivered the right solution and have an exceptional experience throughout the entire process.

Responsibilities

  • Technical Support - Having a mastery of the platform, the Solutions Consultant will partner with their assigned sales rep and provide technical support for all deals in their pipeline. This support...
Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking an Escalation Engineer for our Lexington, MA office.

...

Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking a IT Network & Security Engineer for our Lexington, MA office...

Lexington |

Come join a winning team!

If you don't look forward to going to work each day, then what's the point? Take a walk around our offices and youll see a serious group of professionals who dont take themselves too seriously. Our team thrives on collaboration and sharing ideas, whether in a cross functional meeting or at one of our impromptu parties.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact. And a commitment to having fun.

We are looking...

Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking a Implementation Engineer, Identity Governance for our Lexington,...

Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking a Customer Success Program Manager for our Lexington, MA office....

Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking a Renewals Manager for our Lexington, MA office.

Job...

Boston |

We are seeking a Technical Business Analyst experienced in configuring Salesforce.com who wants more than just a job. The right person for us is one who comes to work with a purpose – someone who wants to do work that matters – to themselves, their team, and their organization. We want a self-motivated, driven candidate who “gets it done, whatever it takes,” and thrives in a fast-paced environment. You relish accountability rather than avoid it. “That’s not my job” is not a part of your vocabulary. You enjoy challenges and are ready to make an impact in an exciting and...

Framingham |

Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers.

Recently honored by the Boston Business Journal as one of the 10 fastest growing private companies in Massachusetts, and named to their Best Places to Work list, Definitive has more than doubled in size in the past 2 years. Our expansion has created the need for a talented Associate Customer Success Manager to join our Client Relations Team. If...

Waltham |

Retailers are working hard to meet consumer expectations by delivering the best experiences possible. As a result, today’s e-commerce websites are incredibly complex as they utilize multiple 3rd party services like personalization, product reviews, social media, ad tech, and more. These services provide benefits but at a cost: site speed and performance.

Yottaa is uniquely positioned to address this challenge with our patented SaaS platform. By improving website performance by over 30%, our Acceleration Platform makes online experiences fast, smooth, and engaging – even with...

Boston |

Mendix is on a mission to fundamentally reinvent the way applications are created, by abstracting the process and enabling everyone who has a stake in an enterprises digital future business people and analysts, web developers, software engineers, even CEOs to meaningfully participate, thereby creating better applications faster. Our goal is simply to create the future of software development.


We're investing to accelerate our momentum and extend our market leadership and we're looking to grow our Global Support team with a...

Burlington |

Description

HealthEdge (“HE”) is seeking a Scrum Master for the Professional Services team based in its Burlington, MA offices.  The applicant will provide process definition, agile coaching, re-enforcement and evangelism, as well as daily scrum management for the Customer Engineering team, part of the professional services group. This is a billable project role.

You are someone who leads by example and you know how to bring out the best in people. You’re...

Boston |

This role will have responsibility for guiding the corporate Cloud presence supporting both customer-facing and internal cloud-based tools.  Providing technical and management guidance to a team of around 4 experienced cloud professionals, the person in his role will ensure that industry best practices for cost containment, security, automation, and developer self-service are provided.

 

Duties and Responsibilities include:

People Manager

Enable and empower people to do their best work in an environment that encourages...

Boston |

This role will have responsibility for working with the cloud architecture team the corporate Cloud presence supporting both customer-facing and internal cloud-based tools. The person in his role will have a specific focus on ensuring that security best practices are defined and followed through the enterprise.

 

Duties and Responsibilities include:

Under the leadership of the Architecture lead, work to design the corporate cloud architecture including developing a library of deployable design patterns

Serve as a liaison between the...

Boston |

The successful candidate will be an energetic and clear communicator who possesses outstanding organizational management and Sales business acumen. This Vice President will have outstanding management skills and will be adept at collaborating with various stakeholders across IT and the business. This leader will have depth of experience working in Salesforce.com and will drive industry best practices utilizing Salesforce.com. This includes working with the business partners and stakeholders to understand the business processes, priorities and current risks and issues. This leader will...

Boston |

This position reports to the Director of Infrastructure and Productivity Solutions in Infrastructure. The Sr. Collaboration Specialist will play a critical role in helping to define the shared enterprise productivity tools for the HMH organization and will be responsible for playing a key role in projects to develop and implement reliable, secure collaboration platforms and ensure that initiatives support the corporate vision. As a Sr. Collaboration Specialist, the successful candidate must have experience supporting large enterprise environments, and a demonstrated competency in...

Boston |

The Senior Business Analyst is a key position reporting directly to the VP, Sales & Services  HMH IT is evolving its organization, and this new position will play a pivotal role in establishing IT as a strategic business partner that understands, enables, and improves core business strategy, processes, and operations through technology solution design and delivery. We are looking for an exceptional Business Analyst to partner with business stakeholders to identify business needs and technology solution opportunities, and lead enhancement projects for existing applications, scope,...

Boston |

This is a key position reporting directly to the SVP, IT Finance, HR, Legal. The successful candidate will be an energetic and clear communicator who possesses outstanding organizational management and Finance business acumen. This director will have outstanding management skills and will be adept at collaborating with various stakeholders across IT and the business. This includes working with the business partners and stakeholders to understand the business processes, priorities and current risks and issues. This director will work hand in hand with the business partners to develop...

Boston |

The Change Manager reports directly to the Change Management Director.  The primary responsibilities include supporting the implementation of the IT Organizational change managment strategies as well as developing the plans that will maximize employee adoption and usage and minimize resistance to change. Change management activities will span core organizational change, communications, engagement, training, readiness, and user adoption activities. This individual will focus on the people side of the change and identifying the behaviors necessary to adopt to program & project changes...

Boston |

This position reports directly to the VP, IT Governance & Assurance and is within the IT Operations & Enablement organization. The successful candidate will be an energetic and clear communicator who has deep experience in project management. Responsibilities will include medium to large sized project management from standing up a new project to execution and stabilization. This position is located in Boston, MA with up to 25% travel to business partner locations.

 

Duties and Responsibilities include:

  • Manage execution of complex...
Boston |

The Sr. Salesforce Administrators role is to analyze, design, develop, test and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of our salesforce.com investment.

 

They will share implementation best practices and recommends solution alternatives

 

The position is in Boston, Massachusetts.

 

Duties & Responsibilities:...

Boston |

The Information Technology organization is transforming to realize our mission: Become a leader in HMH’s digital transformation, and as a strategic partner, innovate and deliver highest value, competitive advantage solutions across all corporate and business functions. Our ambition is to be a digital leader through innovation and develop and deliver leading edge technology such as robotic process automation and artificial intelligence to solve some of HMH’s greatest operational business challenges.  Our...

Boston |

Toast Overview:

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an...

Boston |
As a part of Climacell’s Customer Success department you will work with the best companies in the world: Uber, Bird, Delta Airlines, NFL, NASCAR, Hedge-Funds and more! 
 
We’re looking for a Customer Success Meteorologist to empower our customers to best utilize the novel tools we provide them, while supporting them with world-class meteorology expertise to make sure we are building the biggest weather platform in the world.
 
As a Customer Success Meteorologist at ClimaCell, using your operational forecasting skills,...
Waltham |

connectRN builds technologies that revolutionize the way hospitals and healthcare facilities manage their workforce. Our platform is the worlds first streamlined mobile staffing solution that allows healthcare facilities to post per-diem shifts directly to a network of available, credentialed nurses, eliminating the need for costly staffing agencies and giving nurses the freedom to work on their terms.


We are looking for an empathetic communicator to respond to inquiries from our nurses and facilities. The Customer Success...

New York |

Unqork is an enterprise software company with a no-code platform that digitizes the entire client lifecycle and eliminates dependence on paper for financial services and insurance companies. The companys patent-pending technology uses AI and machine transcription for risk assessment and digitization, utilizing each clients existing product and underwriting rules, layered on top of legacy IT systems. The software-as-a-service (SaaS) technology creates custom client onboarding and servicing forms using a drag-and-drop interface which can be implemented within weeks instead of months unlike...

New York |

Unqork is an enterprise software company with a no-code platform that digitizes the entire client lifecycle and eliminates dependence on paper for financial services and insurance companies. The companys patent-pending technology uses AI and machine transcription for risk assessment and digitization, utilizing each clients existing product and underwriting rules, layered on top of legacy IT systems. The software-as-a-service (SaaS) technology creates custom client onboarding and servicing forms using a drag-and-drop interface which can be implemented within weeks instead of months unlike...

Waltham |

Retailers are working hard to meet consumer expectations by delivering the best experiences possible. As a result, today’s e-commerce websites are incredibly complex as they utilize multiple 3rd party services like personalization, product reviews, social media, ad tech, and more. These services provide benefits but at a cost: site speed and performance.

Yottaa is uniquely positioned to address this challenge with our patented SaaS platform. By improving website performance by over 30%, our Acceleration Platform makes online experiences fast, smooth, and engaging – even with...

New York |

Ordergroove is a commerce technology platform that enables brands and omnichannel retailers to achieve what we call Relationship Commerce - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships. Our unique combination of powerful technology and proprietary data and analytics, is helping some of the largest brands in the world transform their retail experiences across channels.

Were looking for a Digital Production Specialist to join our growing team. In...

Boston |

You enjoy working with a team driving high-impact large-scale transformative projects. You are knowledgeable in Lead to Quote operations specifically for businesses.  You are a creative and versatile analyst used to collaborating at all levels an organization, building relationships and has strong communication and interpersonal skills.

The Functional Salesforce Business Systems Analyst will define the end-to-end lead-to-quote business requirements for Carbonite’s future state. The Sr. Business Systems Analyst will own the drafting of the business requirements, agile...

Boston |

Interested in accelerating research and improving outcomes for millions of patients? OM1 is looking for a Senior Product Manager to help drive the evolution of our platform. OM1 is a leading healthcare technology company leveraging big clinical data and AI to better understand, compare, and predict patient outcomes. Our real world evidence platform, clinical registries and AI technologies enable clients to accelerate research, measure and benchmark health outcomes and to personalize patient care.

As a Senior Product Manager at OM1, you will figure out how to combine our big data,...

Boston |

Interested in accelerating research and improving outcomes for millions of patients? OM1 is looking for a Technical Product Manager to help drive the evolution of our platform. OM1 is a leading healthcare technology company leveraging big clinical data and AI to better understand, compare, and predict patient outcomes. Our real world evidence platform, clinical registries and AI technologies enable clients to accelerate research, measure and benchmark health outcomes and to personalize patient care.

As the Technical Product Manager for our Data Platform team at OM1, you will be...

Somerville |

WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

Somerville |

Who youll work with

Recorded Future supports security teams at some of the most ambitious organizations on the planet. The Senior Threat Intelligence Consultant is a function of our Intelligence Services group, managing and implementing all aspects of customer success activities with our clients.

What youll do

Were seeking a Senior Threat Intelligence Consultant to support our Enterprise customer accounts. In this role, you will interact with all roles in cyber security,...

Waltham |

At ZoomInfo Powered by DiscoverOrg we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues.

ZoomInfo is looking for an experienced, passionate, results oriented...

Cambridge |

Were seeking people who are learner-focused, outcomes-driven and share our passion for transforming education.

edX is the trusted platform for education and learning, home to more than 22 million learners, the majority of top-ranked universities in the world and industry-leading companies. As a global nonprofit, edX is transforming traditional education, removing the barriers of cost, location and access. Supporting learners at every stage, whether entering the job market, changing fields, seeking a promotion or exploring new interests, edX delivers courses for curious minds on...

Boston |

Supporting and enabling our customers success is at the heart of everything we do at Seismic. Our mission in Customer Education is to support the success and competence of our learner audiences, drive adoption of our product platform, increase customer satisfaction and contribute a key revenue stream to our organization.

We are looking for a skilled Sr. Project Manager to join our team and who will be responsible for creating project plans, tracking progress against those plans, communicating with stakeholders, and removing any barriers that might prevent the team from being...

Boston |

About Panorama:

Panorama is on a mission to radically improve student outcomes by helping educators act on data. We're working toward a world where every student has great teachers, great schools, and a great education. Thousands of schools use the Panorama platform as an important tool for improving education through data, from helping teachers hone their practice, to engaging with families, to building school culture, and beyond. Panorama is rapidly growing: today, more than 9 million students receive a better education because of Panorama, and we hope to serve...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

User satisfaction lies at the heart of Formlabs success. The capabilities of our desktop technology are growing rapidly, and so are the needs of our team. Were looking for:

  • Expert teachers to help our customers learn the ropes of 3D printing
  • Problem solvers to figure out what went wrong and how to fix it
  • Empathetic...
Norwalk |

Datto, the worlds leading provider of IT solutions delivered through managed service providers, is looking for a Technical Support Expert to join a growing team. Datto is a creative company at its core and is an exciting and dynamic workplace. We're 100% focused on our managed service provider partners and believe that with the right technology, managed service providers can change how businesses around the world operate. Datto provides data protection, business continuity, networking, business management, and file backup and sync products that empower and protect the clients of our 14,...

Cambridge |

Meet CarGurusthe #1 visited online car shopping website in the US. At CarGurus, were building the worlds most trusted and transparent automotive marketplace where its easy to find great deals from top-rated dealers.

Founded in 2006 by Langley Steinert (co-founder of TripAdvisor), CarGurus is a technology company with a passion for data and its power to simplify every aspect of the car shopping experience. Using proprietary technology, search algorithms and innovative data analytics, we provide unbiased validation on pricing, dealer reputation and vehicle history.

This is a...

Somerville |

Who youll work with:

Product Trainers are part of Recorded Futures Threat Intelligence Services (Customer Success) team, which is responsible for effective delivery of our training deployments of our services. The team already works with some the most ambitious organizations on the planet to solve challenging intelligence problems.

What youll do:

As a Product Trainer you will be responsible for live and virtual delivery of defining, creating, and implementing a cutting edge training program that addresses the needs of Recorded...

New York |

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

The company has made three acquisitions to date: PeerIndex (2013), BuzzSumo (2017) as a standalone content marketing platform, and Qriously (2019) to add global survey capabilities. Additionally, the company was bolstered by its merger with Crimson Hexagon (2018) to create the most comprehensive AI-powered social intelligence solution.

Brandwatch has...

Boston |

Interested in helping the millions of Americans with chronic conditions get better care? OM1 is looking for an experienced Sr Software Engineer to help OM1 build the platform that powers our mission to use data to improve healthcare.

OM1 is a healthcare technology company focused on providing outcomes measurement and predictive analytics for value-based and personalized healthcare. Our interdisciplinary team uses expertise in medicine, software, big data, machine learning, public health and mathematics to transform records from a diverse set of sources into enriched, research...

Boston |

About Wellist

Wellist partners with hospitals that truly care about the patient experience to personally guide families to the support they need - from non-medical support services, to hospital resources and information, and personal social support. Our patient and caregiver engagement programs amplify the compassionate care delivered by front line staff to drive patient satisfaction, optimize staff productivity and address barriers to adherence across the care continuum.

Wellists outstanding contributions have been recognized by organizations including...

Boston |

ezCater is the worlds largest online marketplace for catering a $60+ billion market in the U.S. We make it superbly easy for businesspeople to find and order great food for meetings and events, and we help our catering partners grow their business. Were backed by $320 million in venture funding and in early 2019 were valued at $1.25 billion. Our mission is to power the worlds catering, and well make it happen even more surely if you come help us.

Were looking for a top-notch, hands-on Senior Security Engineer to join our talented SRE/Security...

Boston |

DevOps Engineer
Skyhook Boston, MA 

DEVOPS ENGINEER

Skyhook’s DevOps team is dedicated to building, evolving and operating dynamic, secure and resilient systems at scale.  Our team members participate in the entire service lifecycle -- from design through the development and testing process to production support and operations.  Our goal is to leverage best-in-class development techniques to operational tasks.

Responsibilities

  • Serve as an advocate for quality practices including the development of automated testing to...
Newton |

Examity, the world leader in online test integrity and the fastest-growing Edtech company in the United States, is looking for a dedicated Account Manager to join the growing team in our Newton, MA location.

Position Overview

Account Managers at Examity gain experience in the education technology field and become a part of one of the region’s fastest-growing software companies. The Manager will be responsible for relationship development. This role requires an open line of communication with assigned clients to build strong partnerships.

...

Boston |

What if nature could be harnessed to help farmers sustainably feed the planet? Since 2014, Indigo has questioned agriculture's full value chain to improve grower profitability, environmental sustainability, and consumer health. The companys scientific discoveries and digital innovations have amplified new value from soil to sale, benefiting more than 10,000 growers to date. Indigo is also the company behind The Terraton Initiative, a global effort to drawdown one trillion tons of atmospheric carbon dioxide by unlocking the potential of agricultural soils. In 2019, Indigo was ranked #1 on...

New York |

Have you ever wondered what happens inside the cloud?

Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that todays entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within reach for any developer, anywhere in the world.

We want people who are passionate about connecting the dots and using data to solve complex capacity...

Boston |

Overview

The IT Infrastructure Manager will lead a growing team of network and communications engineers and administrators as Toast expands across the U.S. and Globally. This role will oversee the teams operations related to new office buildouts, and will launch & manage projects designed to improve stability and efficiency, and quality of operations across Toast.

Responsibilities

  • Lead & grow a team of network engineers & unified communications specialists.
  • Work with Toasts real estate and workplace...
Boston |

Job Overview

The Director, Enterprise Systems Architect will contribute to Toasts success by ensuring enterprise technology investments and designs, are made for optimal support of the business strategy and rapid scale. The Director, Enterprise Systems Architect contributes to the overall systems architecture vision for Toast, and collaborates heavily with R&D and IT, to ensure a seamless architecture experience across the operational side of the business and our core product.

What will you do:

  • Design, implement, and govern...
Boston |
ProfitWell is the leader in subscription monetization and retention. We help companies, from scrappy startups to brand-name enterprises, get the most out of their subscription offerings.

You’ll be a leader of our people-powered software working directly with clients to solve their most complicated subscription pricing, packaging, and positioning problems. This role will require you to be an expert in building rapport, managing projects, and thinking critically and strategically.

What you’ll do:
 
  • Work to...
Boston |

As we continue to rapidly expand our global team, we are hiring a Customer Success Manager to drive strategic thinking and deliver an industry-leading level of service to our Enterprise client base across NA.

At the core of our business is the global customer success team. Over 80 people across 10 offices, all working towards one mission: Make Every Customer Successful. Our mantra is what drives us to ensure that all of Brandwatchs clients get the very best out of our technology. In the ever changing world of social media we are constantly...

Boston |

Indigo is a company dedicated to harnessing nature to help farmers sustainably feed the planet. With a vision of creating a world where farming is an economically desirable and accessible profession, Indigo works alongside its growers to apply natural approaches, conserve resources for future generations, and grow healthy food for all. Utilizing beneficial plant microbes to improve crop health and productivity, Indigos portfolio is focused on cotton, wheat, barley, corn, soybeans, and rice. The company, founded by Flagship Pioneering, is headquartered in Boston, MA, with additional...

Cambridge |

Recruitment & Onboarding Specialist, Tour Director Department
EF Explore America

Cambridge, MA

Do you believe experiential learning is beneficial to students? Are you someone who believes opening the world through education and cultural exchange is important? Are you outgoing and excel at connecting with people? Do people describe you as organized, driven, and dynamic?

Well then, the Recruitment & Onboarding Specialist role may just be the job for you. Positioned on the Operations side of Explore America...

Waltham |

Overview

The Manager of Sales Enablement will be responsible for the creation and coordination of training and enablement programs for the sales development team (SDRs) at ZoomInfo. We are looking for engaging personalities who can connect with our team members, igniting excitement about their learning journey with a high level of creativity and imagination. We welcome team-oriented candidates who are confident in their ability to develop personalized, scalable learning experiences that drive overall growth and customer success.

Essential Functions & Responsibilities...

Waltham |

Overview

ZoomInfo is looking for an experienced, results-oriented Customer Support Specialist who excels at communication, presence, and confidence. This role is an integral part of our strategy to ensure every customer is successful. You will work with our customers to build relationships and drive value based on customer-defined goals.

Responsibilities

  • Support the Onboarding and Account Management teams by providing customer education, training and issue resolution
  • Document best practices and other useful information to better enable our customers...
Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

Boston |

The Client Support Analyst (CSA) provides support for basic incident resolution and requests made to the support desk. They are the first point of contact for the client and are responsible for the initial assessment, triage, research, and resolution of basic incidents and requests. The CSA manages the long term relationship with the Client Management Team, Client Project Team and Client System Administrator. They understand their client(s) specific workflows, requirements, business needs, erecruit customizations and integrations.

Why...

New York |

ABOUT HOPPER


At Hopper, were on a mission to make booking travel faster, easier, and more transparent. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the worlds fastest-growing travel app -- one that enables our customers to save money and travel more. With over $235M CAD in funding from leading investors in both Canada and the US, Hopper is primed to continue its path toward becoming the go-to way to book travel as the world continues its shift to mobile....

Cambridge |

ABOUT HOPPER


At Hopper, were on a mission to make booking travel faster, easier, and more transparent. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the worlds fastest-growing travel app -- one that enables our customers to save money and travel more. With over $235M CAD in funding from leading investors in both Canada and the US, Hopper is primed to continue its path toward becoming the go-to way to book travel as the world continues its shift to mobile....

Boston |


We're seeking an experienced Epidemiologist, ideally with late-phase or Real World data experience, and strong client-facing skills. OM1 is a leading healthcare technology company leveraging big clinical data and AI to better understand, compare, and predict patient outcomes. Our real world evidence platform, clinical registries and AI technologies enable clients to accelerate research, measure and benchmark health outcomes and to personalize patient care.

In this role you'll provide epidemiological and outcomes research for observational research on the natural...

Framingham |

It is rare to work at a company where you can help make a difference, even help save a life, and feel a sense of pride and accomplishment in your work. Here at Rave Mobile Safety, you will have that opportunity. Our suite of products are designed to foster quick, relevant, and actionable communication during times of high stress. Keeping people safe is our business.

Rave is seeking a self-motivated Customer Support Engineer with strong technical software skills. You should be passionate about improving public safety, innovative technology, and creating great software. We continue...

Cambridge |
Hydrow is looking for a Customer Support Agent (Technical) to join our team!
 
Hydrow is the Live Outdoor Reality (LOR)™ rower. With workouts led by world-class athletes, including some training for the U.S. National Rowing team, Hydrow delivers a live on-river rowing experience at-home that engages two times more of the body's muscles than biking or running. Now more than ever, people's over-scheduled, stressful lives leave little time for meaningful exercise and the soul-enriching opportunity to spend time outdoors. Hydrow's...
Wakefield |
**Digital/CRM/Loyalty for Restaurant Vertical**
Restaurant Experience Required!

Epsilon is seeking high performing Loyalty and Digital Marketing candidates focused on developing strategic client relationships and driving growth for the Restaurant vertical. Candidates should have strong relationship management skills, a proven track record in selling professional services and software, an entrepreneurial spirit, and relevant industry experience. In this role, candidates will have responsibility for strategic account...

New York |

Were reimagining sports and technology.

DraftKings is bringing sports fans closer to the games they love and becoming an essential part of their experience in the process. An industry pioneer since our founding in 2012, we believe we can continue to define what it means to be a technology company in sports entertainment. We love what we do and we think you will too.


Where great support lives.

Providing our users fun, easy experiences is what our work is aboutand...

Burlington |

We are seeking a Director of Engineering to oversee the Engineering Services organization which comprises multiple engineering teams dedicated to providing a solid foundation of tooling, systems, and expertise which enable and enhance Sophos Central productivity, quality and organizational velocity. The teams consist of the DevOps Release Engineering team, the Test Automation Frameworks and Tools team, and the Performance Scalability and Reliability team.

You will be responsible for defining the tools, strategy and roadmap for our technical solutions within Engineering Services....

Boston |

About Robin:


At some point youve probably attended or scheduled a meeting -- maybe it was in a room, on video or over the phone -- then your meeting room gets stolen, you don't have the right resources, or you can't find where you need to be. Finding space and time to communicate can be painful. The problem is easy to understand but difficult to solve. That's where Robin comes in. We build software that coordinates meeting spaces, people and things in your workplace so you can get back to doing your best work.

...
Andover |

Blink was the result of one of the most successful crowdfunding campaigns ever and builds the completely wireless, affordable, and battery-operated home security cameras that send motion-activated alerts and HD video to your smartphone for an amazingly affordable price. We are now part of Amazon Devices, the consumer electronics division that brings you the Kindle, Fire Tablets, Fire TV, and Echos!

Do you have a reputation of being highly technical? Are your peers in awe of your Customer Service skills and troubleshooting skills? Do you have an innate passion for driving...

Boston |
InsightSquared is the leading sales and marketing analytics provider for growing companies that want to run their business by the numbers. We help our customers make better decisions by equipping them with actionable, real-time intelligence that drives predictable growth.  
  •  We’re funded by a great team of investors including Accomplice, Tola Capital, DFJ, Bessemer, and Salesforce.com.  
  • We were named a leader in the G2 Crowd’s Business Intelligence Platform Grid℠, ranking #1 in customer satisfaction for the fourth year in a row.
  • We are a four-...
Boston |
InsightSquared is the leading sales and marketing analytics provider for growing companies that want to run their business by the numbers. We help our customers make better decisions by equipping them with actionable, real-time intelligence that drives predictable growth.  
  •  We’re funded by a great team of investors including Accomplice, Tola Capital, DFJ, Bessemer, and Salesforce.com.  
  • We were named a leader in the G2 Crowd’s Business Intelligence Platform Grid℠, ranking #1 in customer satisfaction for the fourth year in a row.
  • We are a four-...
Boston |

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

The company has made three acquisitions to date: PeerIndex (2013), BuzzSumo (2017) as a standalone content marketing platform, and Qriously (2019) to add global survey capabilities. Additionally, the company was bolstered by its merger with Crimson Hexagon (2018) to create the most comprehensive AI-powered social intelligence solution.

Brandwatch has...

Boston |

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

The company has made three acquisitions to date: PeerIndex (2013), BuzzSumo (2017) as a standalone content marketing platform, and Qriously (2019) to add global survey capabilities. Additionally, the company was bolstered by its merger with Crimson Hexagon (2018) to create the most comprehensive AI-powered social intelligence solution.

The Director of...

Boston |

Were not your traditional tech company and we dont aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. Thats why we value diversity of thought, background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant...

New York |

What's the role?

The Enterprise Risk Management team within Bloomberg's Chief Risk and Compliance Office (CRCO) is responsible for implementing a firm wide Risk Management program, including identification and assessment of risk, development of Key Risk Indicators, thresholds and monitoring, and designing and building dynamic models focused on detecting anomalous patterns and other high risk events.
Bloomberg is seeking a highly capable individual to join the Bloomberg Enterprise Risk Management team (BRM) to help design, develop and implement a data driven Risk...

Boston |

Were not your traditional tech company and we dont aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. Thats why we value diversity of thought, background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant...

Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

Boston |

Toast Overview:

We are a rapidly growing company thats revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant...

Burlington |

Endurance is looking for an IT Security Risk Analyst, with a genuine and proactive desire to be part of a growing IT Security Governance, Risk and Compliance team. The ideal candidate will be willing to stretch themselves and contribute to both the Risk Management and the Security Governance team to help establish mature operational practices.

Working with the Manager of IT Risk Management and the Manager of Security Governance, the IT Security Risk Analyst will be primarily responsible for the daily execution, facilitation, and coordination of activities for the Enterprise...

New York |

Who We Are:

JOOR is disrupting the fashion industry and thats not just marketing speak. So many of the people who come to JOOR are looking to work for a tech company with a unique and interesting challenge. Well, JOOR offers this and more. Backed by Battery Ventures, Canaan Partners & ITOCHU, JOOR is a Series C start-up that provides the world's most recognized brands and retailers with a digital wholesale management platform that transforms the way these businesses work.

With a CEO recently named a Women to Watch in 2020 by Luxury Daily, and a CTO from...

Waltham |

For more than 25 years our clients and partners have trusted us to improve their operational efficiency and productivity, manage their business risk, and provide them with a predictable cost model. Today we deliver exceptional customer experiences for 1,300 of the largest organizations across the USA.

NWN is looking for a Junior Solution Engineer to join our team in Farmington, CT. This is a full time position with full benefits. Role Overview The Junior Solution Engineer role is responsible for all managing all MACD (Moves, Adds, Changes, Deletes) requests for assigned clients...

Waltham |

For more than 25 years our clients and partners have trusted us to improve their operational efficiency and productivity, manage their business risk, and provide them with a predictable cost model. Today we deliver exceptional customer experiences for 1,300 of the largest organizations across the USA.

NWN is looking for a Service Desk Coordinator to join our team in Waltham, MA. This is a full time position with full benefits.

The scope of essential job responsibilities includes but is not limited to:

  • Work with end-users to understand, triage, and repair...
Waltham |

For more than 25 years our clients and partners have trusted us to improve their operational efficiency and productivity, manage their business risk, and provide them with a predictable cost model. Today we deliver exceptional customer experiences for 1,300 of the largest organizations across the USA.

NWN is looking for a Customer Success Center Engineer to join our team in Waltham, MA. This is a full time position with full benefits. Role Overview The Customer Success Center Engineer role provides multi-faceted support to NWN managed services clients/end users in an Information...

Boston |

The Vision

We're looking for an experienced and innovative Customer Support leader to set a new standard for creativity and change while redefining what it means to be a best-in-class, industry-leading Customer Support organization.

We believe that Customer Support is a strategic part of the relationship Salsify has with our customers. We dont believe in being a transactional Support organization; its crucial for us to partner with our customers, understand their goals, and ensure their success.

Key Responsibilities

The...

Boston |

About Panorama:

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, 900 school systems serving ten million students have adopted the Panorama platform as paying customers including the entire states of Iowa and Hawaii as well as large districts like New York City, San Francisco, and Dallas. School systems turn to Panorama to ensure that each child is getting the support they need, so that more students succeed in school, graduate, and go on to college. Panorama helps educators monitor...

Newton |

Sales Engineer

Examity, the world leader in online test integrity and the fastest-growing Edtech company in the United States, is looking for a dedicated Sales Engineer to join the growing team in our Newton, MA location.

Position Overview

Reporting to the Head of Sales, the Sales Engineer will assist the business development teams in a pre-sales role, helping to manage and close new business opportunities. In addition, this role will partner with the engineering team to convey requirements and technical options for clients...

Cambridge |

TriNetX is the global health research network that revolutionizes clinical research and enables discoveries through the generation of real-world evidence. TriNetX combines real-time access to longitudinal clinical data with state-of-the-art analytics to answer complex research questions at the speed of thought.

The TriNetX platform is HIPAA and GDPR compliant. For more information, visit TriNetX at http://www.trinetx.com or follow @TriNetX on Twitter.

What your day-to-day could look like:

    ...
Boston |

About Starry:

Starry is reinventing how people connect to the internet. Our mission focuses on two things first, on being an internet service provider committed to simplicity, transparency, and delight, and second, on providing high-speed internet to underserved communities both locally, nationally and globally. We approach our mission with a groundbreaking wireless technology, user experience designed to delight, and a diverse and intellectually curious company culture.

Who were looking for:

Starry is seeking an expert Engineer to...

White Plains |

Our team provides technical training and certification for all our customers, partners, and employees. We love what we do, and we love where we work! If you are eager to learn the details of Turbonomics groundbreaking software, and to work in a fast-paced, start-up environment, Turbonomic is a great fit to jumpstart your career as a Technical Trainer.

We are looking for a highly motivated Technical Trainer who is customer-focused and obsessed about learning and education. You will collaborate with our customers to ensure that they are using our platform to its full potential....

Boston |

About Panorama Education:

Panorama is on a mission to radically improve student outcomes by helping educators act on data. We're working toward a world where every student has great teachers, great schools, and a great education. Thousands of schools use the Panorama platform as an important tool for improving education through data, from helping teachers hone their practice, to engaging with families, to building school culture, and beyond. Panorama is rapidly growing: today, more than nine million students receive a better education because of Panorama, and we...

Boston |

Localytics provides a digital engagement platform for many of the worlds top app publishers including ESPN, The New York Times, Microsoft, and The Weather Channel. Our customers rely on us to keep their mobile users happy and engaged. We provide tools to drive great app experiences including push messaging, mobile analytics, predictive analytics, and individualized in-app experiences.

The Senior Project Manager position offers a great opportunity to work with a highly talented, innovative team in order to create clean and efficient solutions and integrations for...

Boston |

Were passionate about helping hard-working entrepreneurs grow their property management businesses. Were a collective of uniquely talented individuals who are at the top of our game and are determined to get better at what we do every day. Theres zero competition or micromanagementeveryone is the master of their domain, ready to collaborate wholeheartedly with one another and celebrate each others successes. Our determination to make our customers lives better and break records is contagiousyou find yourself becoming intensely passionate about the work that we do, even if the property...

Boston |

Company Overview

iboss is a cloud security company that provides organizations and their employees secure access to the Internet on any device, from any location, in the cloud. This eliminates the need for traditional security appliances, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by over 190 issued and pending patents and more than 100 points of presence globally, iboss protects more than 4,000 organizations worldwide. The Company is headquartered in Boston, MA, and has operations...

Boston |

Company Overview

iboss is a cloud security company that provides organizations and their employees secure access to the Internet on any device, from any location, in the cloud. This eliminates the need for traditional security appliances, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by over 190 issued and pending patents and more than 100 points of presence globally, iboss protects more than 4,000 organizations worldwide. The Company is headquartered in Boston, MA, and has operations...

Boston |

Company Overview

iboss is a cloud security company that provides organizations and their employees secure access to the Internet on any device, from any location, in the cloud. This eliminates the need for traditional security appliances, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by over 190 issued and pending patents and more than 100 points of presence globally, iboss protects more than 4,000 organizations worldwide. The Company is headquartered in Boston, MA, and has operations...

New York |

ABOUT US

Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We're a data-first marketing platform startup, and we approach our work seriously; we tackle problems in a scrappy and disruptive fashion, yet we build for scale to support our clients at big data volume.

We are the first and only enterprise customer data platform with a fully-integrated marketing cloud. Moving beyond the limitations of both categories, Simons platform empowers businesses to leverage enterprise-scale big data and machine learning to power customer...

New York |

About Us

Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We're a data-first marketing platform startup, and we approach our work seriously; we tackle problems in a scrappy and disruptive fashion, yet we build for scale to support our clients at big data volume.

Simon Data is a data-first customer experience orchestration platform, designed to disrupt the marketing technology and marketing cloud category. Simons platform empowers businesses to use enterprise-scale big data and machine learning to power customer communications in...

New York |

About Us

Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We're a data-first marketing platform startup, and we approach our work seriously; we tackle problems in a scrappy and disruptive fashion, yet we build for scale to support our clients at big data volume.

We are the first and only enterprise customer data platform with a fully-integrated marketing cloud. Moving beyond the limitations of both categories, Simons platform empowers businesses to use enterprise-scale big data and machine learning to power customer...

Boston |

OM1 is a leading healthcare technology company leveraging big clinical data and AI to better understand, compare, and predict patient outcomes. Our real world evidence platform, clinical registries and AI technologies enable clients to accelerate research, measure and benchmark health outcomes and to personalize patient care.

As an Associate Director of Clinical Project Management you will work cross-functionally with the Epidemiology, Biostatistics, Clinical Informatics, Engineering, Technical Solutions, and Data Science teams to drive the scoping and execution of new projects....

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