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587 Jobs Listed
Cambridge |

Life at Superpedestrian is about creating the magic that people feel when they ride the Copenhagen Wheel or our Fleet Solutions. We are seeking a full time Customer Service Specialist at our Cambridge, MA headquarters who will serve our customers and bike shop partners by providing them with product information and helping resolve service issues.

You should have significant experience in direct customer service, and a history of exceeding your performance indicators. Familiarity with CRM systems and practices is a must. We are looking for a highly motivated individual who is adept...

Cambridge |

Intro

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build...

Boston |

We’re looking for smart, driven collaborators to join us and help us support our rapidly growing community of customers. As a customer success manager, you will be an integral member of our Customer Success team. You will drive adoption and ensure customers achieve their desired outcomes with Crayon.

What We're Looking For

  • High Wattage. Did we already say smart? You love a good challenge and learning new skills, technology, and more.
  • Team Player. Emotional intelligence is a must. You enjoy working in a team environment, supporting...
New York |

Eze Software is seeking a Project Delivery Manager to join our New York office. This position is responsible for ensuring successful delivery on client engagements at new and existing clients.  The Project Delivery Manager will lead and participate in projects including Implementations, Upgrades, and Change Requests (new modules, training, workflow changes).  Solid communication and project management skills are required to satisfy client requests. 

 

Job Functions:

  • Responsible for delivery of client projects from planning to execution and testing
  • ...
New York |

Eze Software Group is seeking a new Customer Success Manager to join our growing Manhattan office. If you like working with cutting edge technology in a collaborative, award winning environment then we want to hear from you!!

 

About The Role: The Customer Success Manager's core responsibility is to manage the service relationship with Eze Software’s asset management clients. A successful candidate will be skilled at nurturing effective relationships with existing enterprise clients, ensuring timely delivery on project plans, allocating resources, communicating with...

New York |

Eze Software Group is seeking an Implementation Consultant to join our Product Engagement Accounting Team in New York.. The Product Engagement group acts as subject matter experts within the industry, providing insight into best practices within their area of expertise.  In this role, you will specifically work with the Eze Portfolio Management System. The Eze PMA is a real-time, multi-asset class portfolio modeling, management, and accounting solution used and trusted by more than 200 buy-side firms, in over 30 countries. The Eze PMA can improve decision making, increase productivity...

New York |

Eze Software Group (Eze Software) is seeking an Engagement Manager to join the New York Client Engagement team. This position is responsible for ensuring successful delivery on client engagements at new and existing clients.  The Engagement Manager will lead and participate in projects including Implementations, Upgrades, and Change Requests (new modules, training, workflow changes).  Solid communication and project management skills are required to satisfy client requests. 

 

Job Functions:

  • Responsible for delivery of client projects from planning to...
New York |

Eze Software Group is seeking an Associate Director to join our Product Engagement Group in New York/Boston. The Product Engagement Group acts as subject matter experts across various disciplines within the industry and our products.  The Group’s main responsibility is to implement products, workflows, and custom solutions.   The Professional Services team is a technical consulting team that creates custom solutions, including reports, plugin code, calculations, columns, and schemes.  The aforementioned customization layers span the Eze Investment Suite, including Order Management,...

New York |

Eze Software Group (Eze Software) is seeking an Associate Engagement Manager to join the Compliance Product Engagement Team in its New York office. If you like working with technology and participating in projects in a fast-paced, high energy environment, we want to hear from you!

 

This position serves as the foundation for a career in software product implementation. The software deliverables will integrate with the client’s trading workflows through pre & intra trade compliance and be at the core of the Compliance Officer’s compliance reviews and reporting.  We...

Boston |

Eze Software is seeking an Application Security Analyst to work out of our Boston headquarters.  Eze Software is a leading global provider of best-in-breed software solutions and technology services designed to maximize investment and operational alpha for the entire institutional investment process and community. Our vision: to lead a reimagined investment process by creating a completely open, seamless, and fluid investment ecosystem.

 

The Application Security Analyst will be tasked with researching threats and attack vectors that impact web, enterprise and mobile...

Boston |

Eze Software (Eze) is seeking a Director of Product Management to join the R&D leadership team to lead all product management functions for the Eze Order Management System (OMS). Eze Software is a leading global provider of best-in-breed software solutions and technology services designed to maximize investment and operational alpha for the entire institutional investment process and community. Our vision: to lead a reimagined investment process by creating a completely open, seamless, and fluid investment ecosystem.

 

Eze Software's global, multi-strategy OMS...

Franklin |

Headquartered in the Boston area, Interactions, LLC is the world’s largest independent AI company.   We operate at the intersection of customer experience and AI – two of today’s most innovative and dynamic industries.   Leading global brands in a variety of industries rely on Interaction’s conversational AI technology to communicate with their customers every day. 

At Interactions we are committed to transforming customer experience and passionate about the professional and personal development of our talented and enthusiastic team. We endeavor to create opportunities that...

Boston |

Location: Boston

Overview: 

Profitero is at the forefront of the eCommerce revolution, providing brand manufacturers with analytics and insights that help them sell more products on Amazon, Walmart.com and other leading eCommerce sites. We’re more than doubling our eCommerce business every year and looking for smart, professional people to fuel our momentum and help us grow even faster. Profitero is growing 100% annually and is expanding its Customer Success team. As a Customer Deployment Manager you will be the technical lead for our customers and...

New York |

Blissfully is VC backed startup simplifying the way businesses manage their internal applications. We are led my serial entrepreneurs, have over 700 customers and are growing quick.

We are looking for PM + UX Designer to help accelerate our product development and improve our (already solid) user experience. For this role we want someone who is customer-driven, intellectually curious, hard-working, organized, and well-written.

The right candidate will uncover, document, and champion customer needs (including front-line discovery & support), work with leadership to...

Woburn |

We are seeking a Product Manager to join our team and play a leading role in the defining and designing of reporting and analytics for our healthcare specific talent management solutions. The candidate that fills this role will be responsible for prioritizing, designing and executing the delivery of reporting features within our products. 

As Product Manager, you will own breaking down large initiatives with the development team into iterative deliverables and continually work with the team to ensure the end result meets the client and organizational need.

...
New York |

Who are we?

Ribbon is a first of its kind real estate technology company transforming the real estate transaction by delivering certainty, transparency and joy to the home buying process. Consumers and realtors deserve a better experience, and we have designed an open platform that welcomes everyone in the ecosystem to participate.

As members of the Ribbon team, we live out our mission every day through our core values:

  • Be an invited guest to dinner - Everything we do is in the service...
New York |

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

The company has made three acquisitions to date: PeerIndex (2013), BuzzSumo (2017) as a standalone content marketing platform, and Qriously (2019) to add global survey capabilities. Additionally, the company was bolstered by its merger with Crimson Hexagon (2018) to create the most comprehensive AI-powered social intelligence solution.

Brandwatch has...

Framingham |

The Opportunity:

As the Director, Product Marketing, the successful candidate will take on a leadership role within the Workhuman product management team, creating a best-in-class product marketing function supporting our Workhuman Cloud product line.

The ideal candidate has extensive experience developing product-focused marketing communications, conducting market research, and using a metrics-driven understanding of customer and user behavior to create market opportunities.

Reporting to: Vice President of Product Management...

Cambridge |
Quick Base provides a cloud-based platform that empowers problem solvers to quickly turn ideas for better ways to work into apps that make their organizations more efficient. For nearly 20 years, people of all technical backgrounds have been using the Quick Base platform to create solutions that streamline processes, capture real-time data, and improve company operations while working in concert with existing IT systems. Based in Cambridge, MA and a former division of Intuit, Quick Base has a 6,000+ customer universe of app-enabled businesses that spans all industries and company...
Framingham |

The Opportunity:

Our Launch Success Managers are responsible for ensuring our customers launch the world’s best recognition cultures. Our Launch Success Managers work directly with customers to ensure they are led through the program goals definition, program design, configuration and adoption phases successfully in order to tee the customer up for success.  It is the Launch Success Manager’s role to ensure the program is effectively communicated and driven within the client company.  In addition, they are responsible for directing the program launch, adoption...

Framingham |

The Opportunity:

Our Customer Success Team is responsible for ensuring our customers receive an outstanding customer experience and meet their business goals. Customer Success Managers and Specialists partner together with a shared goal of providing our customers with an exceptional experience with their programs using Workhuman’s product suite. They are committed to working with customers throughout the customer’s lifecycle and ensuring each one receives the maximum value from our solution.  We work with our customers to build relationships, learn about their...

Framingham |

The Opportunity:

Our Customer Success Managers are responsible for ensuring our customers receive an outstanding customer experience. Our Customer Success Managers work directly with production customers to enhance their overall user experience with Workhuman. They are committed to working with customers throughout the customer’s lifecycle and ensuring each customer receives maximum value from our solution.  We work with our customers to build relationships, learn about their businesses, and drive value based on our customers defined goals and objectives.

...
Boston |

Salsify is seeking a passionate and experienced Professional Services Practice Director who will partner with our customers to ensure successful services delivery and long-term adoption of our product. You will be responsible for working closely with our Sales Leadership and Sales teams who are engaged with our customers key business executives and stakeholders in order to understand customers business challenges and define the appropriate services suited to their needs and budget. You will liaise between customers, our professional services team to develop and present proposals, working...

Brooklyn |

The goTenna Product team is seeking an Associate Product Manager to help drive the development of our consumer and professional mesh networking product line. The right candidate will develop deep expertise in our products, work with all teams across the organization, and cultivate key customer relationships to positively impact our product roadmap and development. This role will report into senior members of the Product Team.

Key Activities

  • Using data-driven and Voice of the Customer techniques, develop customer feedback for goTenna products into the requirements...
Boston |

Simplisafe is looking for a Senior UX Design Research professional as we scale our Product Design team. In this role, you will plan, conduct, and synthesize in-home design research to identify consumer insights and utilize these to guide your teams direction. This role is a great opportunity to influence and contribute to a new Design team.

We are in the midst of an aggressive hiring plan to fill our needs as we prepare for our next steps as a company. The Design team is a primary focus and our Head of Product Design will be building his team from the ground up. As such, you will...

Cambridge |

Q1 - What is the job title for this role?

Technical Writer


Q2 - What is the job title for the manager of this role?

Manager, Product Management Suites


Q3 - What location(s) are we open to hiring this role in?

Cambridge, MA


Q4 - What would you consider the charter of this role (why is this role important to the organization)?

...
Boston |

Hack.Diversity (a division of the NEVCA) is looking for a Partnerships Manager to join the team in Jan 2020! The Partnerships Manager is responsible for corporate partner relationship success: managing the company hiring experience, diversity and inclusion development needs, and driving partnership renewal rates to advance the sustainable growth of the Hack.Diversity model.

ABOUT HACK.DIVERSITY

Hack.Diversity, a division of the NEVCA, is tackling the underrepresentation of high-skilled minority employees in Boston’s innovation economy. Working...

Boston |

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

The company has made three acquisitions to date: PeerIndex (2013), BuzzSumo (2017) as a standalone content marketing platform, and Qriously (2019) to add global survey capabilities. Additionally, the company was bolstered by its merger with Crimson Hexagon (2018) to create the most comprehensive AI-powered social intelligence solution.

Brandwatch has...

Boston |

Were seeking a highly analytical, passionate, and self-motivated individual to join the Wayfair Basics team.

Wayfair Basics is one of the fastest-growing Exclusive Brands offered by Wayfair. In this role, you will be responsible for a collection of the product verticals (e.g. cookware, bedding, outdoor furniture) represented within our brand. Youll define overarching goals and strategy for your verticals, negotiate with external supplier partners to develop and refine your product assortment, and collaborate with internal cross-functional teams (including category management, brand...

Burlington |

Our Mission Securing the software that powers your world. At Veracode, we are focused on that mission every day. Veracode is recognized as a premier provider of SaaS-based application security solutions, transforming the way companies secure applications in todays software driven world. We provide our customers with a solid foundation on which to build security into their modern agile development processes.


Veracode is seeking several motivated and energetic individuals who thrive on working with customers to...

Burlington |

Our Mission Securing the software that powers your world. At Veracode, we are focused on that mission every day. Veracode is recognized as a premier provider of SaaS-based application security solutions, transforming the way companies secure applications in todays software driven world. We provide our customers with a solid foundation on which to build security into their modern agile development processes.

Veracode is seeking a talented, results-oriented, energetic, and highly motivated individual to join our Program Management Team. The Principal Enterprise Security Program...

Burlington |

Our Mission Securing the software that powers your world. At Veracode, we are focused on that mission every day. Veracode is recognized as a premier provider of SaaS-based application security solutions, transforming the way companies secure applications in todays software driven world. We provide our customers with a solid foundation on which to build security into their modern agile development processes.

The Associate Security Program Manager position at Veracode is a tactical role built to ensure the adoption of Veracodes solutions throughout our clients Software Development...

Burlington |

Our Mission Securing the software that powers your world. At Veracode, we are focused on that mission every day. Veracode is recognized as a premier provider of SaaS-based application security solutions, transforming the way companies secure applications in todays software driven world. We provide our customers with a solid foundation on which to build security into their modern agile development processes.

Veracode is seeking a motivated and energetic individual who thrives on working with customers to resolve complex technical issues. The Application ...

Franklin |

Let me tell you about an artificial intelligence (AI) company that you probably have never heard of, but you will.  As a matter of fact, this company is the world’s largest independent AI company and it’s headquartered in the Boston area.  We operate at the intersection of customer experience and AI – two of today’s hottest and most dynamic industries.

Interactions’ mission is to create amazing customer experiences by advancing AI technology that understands and engages on a human level.  The human element of what we do not only relates to how we differentiate...

Cambridge |

Senior Product Trainer

Company Description:
Quick Base provides a cloud-based platform that empowers problem solvers to quickly turn ideas for better ways to work into apps that make their organizations more efficient. For nearly 20 years, people of all technical backgrounds have been using the Quick Base platform to create solutions that streamline processes, capture real-time data, and improve company operations while working in concert with existing IT systems. Based in Cambridge, MA and a former division of Intuit,...
Cambridge |

Company Description

Tamr is the enterprise-scale data unification company trusted by industry leaders like GE, Toyota, Thomson Reuters, and GSK. The companys patented software platform uses machine learning supplemented with customers knowledge to unify and prepare data across myriad silos to deliver previously unavailable business-changing insights. With a co-founding team led by Andy Palmer (founding CEO of Vertica) and Mike Stonebraker (Turing Award winner) and backed by founding investors NEA and backed by founding investors NEA and GV, Tamr...

Cambridge |
Technical Curriculum Developer
 
Company Description:
Quick Base provides a cloud-based platform that empowers problem solvers to quickly turn ideas for better ways to work into apps that make their organizations more efficient. For nearly 20 years, people of all technical backgrounds have been using the Quick Base platform to create solutions that streamline processes, capture real-time data, and improve company operations while working in concert with existing IT systems. Based in Cambridge, MA and a former division...
New York |
Who We Are:

JOOR is disrupting the fashion industry and thats not just marketing speak. So many of the people who come to JOOR are looking to work for a tech company with a unique and interesting challenge. Well, JOOR offers this and more. Backed by Battery Ventures, Canaan Partners & ITOCHU, JOOR is a Series C start-up that provides the world's most recognized brands and retailers with a digital wholesale management platform that transforms the way these businesses work.

With a CEO recently named a Women to Watch in 2020 by Luxury Daily...

Boston |

Do you have a desire to be an integral part of a growing and dynamic team and an emerging leader in their space?

Anaqua helps corporations and law firms turn intellectual property into competitive advantage. Our software platform, ANAQUA, unifies the critical tools, best practice workflows, data, documents and services into one efficient, intelligent environment so our clients operate more efficiently and make better decisions faster. Nearly a million IP professionals in over 150 countries use ANAQUA to manage more than a billion dollars in intellectual assets. Many of the best...

Boston |

Overview

ERT - Philadelphia is hiring a Solutions Design Analyst! The SDA is responsible for delivering the highest quality BI solutions design consultation to our pharmaceutical/biotechnology industry clients. The Solutions Design Analyst will be aligned with one or more project teams as well as interface with clients, eClinical vendors and ERT solutions delivery leadership. The Solutions Design Analyst will ensure that clinical protocols are mapped to BI solutions efficiently, accurately, and within...

Boston |

Overview

ERT is a global data and technology company that minimizes uncertainty and risk in clinical trials so that customers can move ahead with confidence. With nearly 50 years of clinical and therapeutic experience, ERT balances knowledge of what works with a vision for what’s next, so we can adapt without compromising standards.


Powered by the company’s EXPERT® technology platform, ERT’s solutions enhance trial oversight, enable site optimization, increase patient engagement and measure the efficacy of new clinical...

Framingham |

Job Description

Applause is looking for a Senior Product Designer to support our next-generation customer platform and tester community. Applause connects our community of over 400,000 global testers with companies like Audi, Delta, Microsoft, and the NFL to ensure their digital experiences are world-class.

As a Senior Product Designer, youll have direct involvement in creating the future of what our customers use every day by...

Boston |
Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.
Headquartered in the US, we have been named as one of North Americas fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of...
Boston |

Were passionate about helping hard-working entrepreneurs grow their property management businesses. Were a collective of uniquely talented individuals who are at the top of our game and are determined to get better at what we do every day. Our determination to make our customers lives better and break records is contagiousyou find yourself becoming intensely passionate about the work that we do, even if the property management industry was never on your radar before you got here.

Job Summary

The Senior Strategic Program Manager will help drive Buildiums key...

Boston |

Senior Technical Product Manager, Agent

Build your information security career with Threat Stack! We are the leader in cloud security and compliance for infrastructure and applications.

We are seeking a high-energy, Senior Technical Product Manager to own end-to-end definition of product roadmap and delivery of features for our agent technology. This includes feature definition, writing detailed user stories, partnering with engineering to ensure flawless execution, and crafting product communications. This position is both a champion for the customer and a...

Boston |

Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named as one of North Americas fastest growing software companies as reported by Deloitte and Inc. Magazine. Weve been rated a leader by the analyst community and named one of the Best Places to Work by the Boston...

New York |

Solutions Architect - Pivotal Cloud Foundry Solutions

PIVOTALS STORY (VIDEO)

As a recognized leader in disciplined agile and lean software development practices, Pivotal combines the Silicon Valley state of mind, modern approach, and infrastructure with organizations core expertise and values. Our cloud-native platform and suite of data tools drive software innovation for many of the worlds most admired brands, helping enterprises move at start-up speeds and with greater business agility. We optimize for change and teach next-generation developers...

Boston |

Full-time, Boston, US

Hurry up! Weve got a dream to build!

BlueConic is a fast-growing SaaS startup in search of that unique individual who blends a customer service attitude with technical problem solving. If you love happy customers as much as you love technology, youre going to be a great Customer Success Engineer. We need you to come help customers use BlueConic to meet and exceed their marketing goals.

The team you will join is changing digital marketing every single day and weve got the data to prove it! In addition to...

Boston |

At Privy, we believe that just because youre running a small or medium-sized business doesnt mean that you shouldnt have world-class marketing tools and services. Thats why over 400,000 businesses have chosen our platform to improve their on-site conversion and grow their customer lists as they start, grow, and expand their online businesses

As Head of Product, you will lead the Product Management efforts at Privy. You will be able to make an immediate impact on our organization, playing a critical role in growing our product team and shaping the evolution of our rapidly scaling...

New York |

About the Role

SevenRooms is hiring for a Director, Customer Success to lead our Restaurant Success function. In this role, you will be responsible for guiding, mentoring, and hiring members of the Customer Success team, while also providing our clients with a fantastic experience on our platform. You will lead strategic initiatives aimed at maximizing adoption, retention, and overall customer lifetime value for our clients. We are looking for someone who is passionate about the customer experience, is metrics-driven, and will help reinforce our customer-first...

BOSTON |

About Robin:


At some point youve probably attended or scheduled a meeting -- maybe it was in a room, on video or over the phone -- then your meeting room gets stolen, you don't have the right resources, or you can't find where you need to be. Finding space and time to communicate can be painful. The problem is easy to understand but difficult to solve. That's where Robin comes in. We build software that coordinates meeting spaces, people and things in your workplace so you can get back to doing your best work.

...
Boston |

Manager: John Orlandella

Recruiter: Maureen Lawson

Referral Bonus: $1,000

Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named as one of North Americas fastest growing...

Cambridge |

About the Role

Meet CarGurusthe #1 visited online car shopping website in the US. At CarGurus, were building the worlds most trusted and transparent automotive marketplace where its easy to find great deals from top-rated dealers.

Founded in 2006 by Langley Steinert (co-founder of TripAdvisor), CarGurus is a technology company with a passion for data and its power to simplify every aspect of the car shopping experience. Using proprietary technology, search algorithms and innovative data analytics, we provide unbiased validation on pricing, dealer...

Boston |

GLOBAL DIRECTOR OF APPLICATIONS MANAGEMENT, BOSTON, US

Do you thrive by developing and growing sales through innovative application solutions? Do you want to be part of a successful and market-leading robotics company, where you will be shaping the future development of the company? Then you might be our new Global Head of Applications Management!

Reporting to our Vice President of Product & Applications Management, the new Global Director of Applications will be responsible for development and implementation of the strategic plan for UR...

Boston |

GLOBAL PRODUCT MANAGER WITH A COMMERCIAL MINDSET, BOSTON, US

Are you the consummate team player, adept at managing relationships, collaborating and influencing across a variety of organizational functions? Do you thrive by guiding a product team charged with a product’s contribution to our business, building new products or increasing the profitability of existing products – all based on your contact with customers and prospects?

This is what we expect from our new Global Product Manager! In this position you will report to the Global Senior Director...

New York |

About Us VIDEO

Founded in 2013, Pivotal Software, Inc. combines our leading cloud-native platform, tools, and methodology to empower the worlds largest organizations to adapt to change and build great software. Our technology unleashes developer productivity, while fulfilling our mission to transform how the world builds software.

You

As a data scientist on Pivotals Data Science team, youll be working on a wide variety of data problems for...

Boston |

At PathAI, we're applying Computer Vision, Machine Learning and AI in amazing ways to pathology, healthcare, and detecting cancer and other diseases. We're applying our work to drug development, the clinical space, and as a global health initiative. Since it's early days for us, there is a lot of work to do and a lot of great products to build, and a product-driven approach is critical to the success of everything we aspire to do.

Reporting to the Chief Scientific Officer, the Medical Device Program Manager will be accountable for delivering the end to end execution strategy (...

Boston |

Crayon is looking for an exceptionally talented product manager to guide the vision, roadmap, and development of our marketing intelligence platform. Day-to-day you will utilize your creativity, analytical skills, and entrepreneurial flair while collaborating with brilliant colleagues across functions to design, build, and deliver features that are both useful and delightful to our customers.

What We're Looking For

  • Creative Problem Solving Instincts. You solve problems quickly and intelligently, establish new frameworks, and recognize...
Boston |

Company Description

Rapid7 is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 7,400 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at...

Boston |

Position Overview

The right candidate will thrive in a dynamic environment, contribute innovative ideas, demonstrate flexibility, and drive customers towards strategic goals. The Enterprise Customer Success Manager is responsible for managing a defined book of business to ensure our largest Enterprise-level customers successfully deploy, optimize, and maintain Rapid7 solutions and continue to renew their licenses year-over-year.

CSMs are the customer relationship leaders that secure long-term relationships, drive adoption of Rapid7 solutions, team with Account...

Boston |

Position Overview
The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer...

Boston |

Position Overview

  • The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer...
Boston |

Director, Product Consulting (SaaS)

Company Description

Rapid7 is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 8000 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology...

Boston |

Do you enjoy being in the fight, investigating unusual activity, tearing apart malware, and chasing attackers? Do you pride yourself on developing methods for identifying and analyzing breaches? Do you feel compelled to help organizations improve their abilities to effectively detect threats and drive incident response?

Rapid7's Incident Response Service team offers the opportunity to respond to active incidents, investigate historical breaches, and work with clients to simulate full-scale incidents. Our Incident Response Consultants pride themselves on their ability to think...

Boston |

The Rapid7 Associate Project Manager, Consulting Services is responsible for managing the services delivery lifecycle from scheduling to lining up project resources, managing customer expectations, ensuring the project is executed well and then closing out the project. This role will reside on the Global Services PMO team, but have dotted line connections to one or more Practice Managers responsible for technical resources. As a result, the ideal candidate will be able to master resource competencies, manage customer, team and management expectations and drive results by leading without...

Boston |

About Robin:


At some point youve probably attended or scheduled a meeting -- maybe it was in a room, on video or over the phone -- then your meeting room gets stolen, you don't have the right resources, or you can't find where you need to be. Finding space and time to communicate can be painful. The problem is easy to understand but difficult to solve. That's where Robin comes in. We build software that coordinates meeting spaces, people and things in your workplace so you can get back to doing your best work.

...
Boston |

At Privy, we believe that just because youre running a small or medium-sized business doesnt mean that you shouldnt have world-class marketing tools and services. Thats why over 400,000 businesses have chosen our platform to improve their on-site conversion and grow their customer lists as they start, grow, and expand their online businesses

Job Overview:

Are dedicated to resolving questions and technical problems for both our customers and internal audiences with poise, positivity, confidence, and professionalism. As the main point of contact between our...

Boston |

At Privy, we believe that just because youre running a small or medium-sized business doesnt mean that you shouldnt have world-class marketing tools and services. Thats why over 400,000 businesses have chosen our platform to improve their on-site conversion and grow their customer lists as they start, grow, and expand their online businesses

Job Overview:

Are dedicated to resolving questions and technical problems for both our customers and internal audiences with poise, positivity, confidence, and professionalism. As the main point of contact between our...

Boston |

Who We Are

The 3D Visualization team is a rapidly growing and changing division within Wayfair that is revolutionizing how imagery is created. This group is working on highly visible projects which drives innovation daily for Wayfair. Our teams ability to inspire customers through creating high quality and inspirational imagery is a core differentiator for Wayfair. We are looking for a technical and qualitative image analyst to establish and enforce qualitative standards for all of Wayfairs image outputs.

We have unlocked the power of technology to reinvent...

Boston |

Who We Are:

Wayfair is revolutionizing how imagery is created. Traditionally consumers shop for their home in-person, preferring to see, touch, and feel. Wayfair breaks this mold with a new world of visual immersion that aims to not only match but eclipse the brick & mortar shopping experience. We are building a robust Creative team comprised of Art Directors, Stylists and 3D Artists that will produce high volumes of compelling interior and product images in a way thats never been done before.

The 3D Visualization team is searching for a quick-thinking...

Boston |

Company History

At Chewy, our mission is to become the most trusted and convenient destination for pet parents everywhere. Launched in 2011, we offer the personalized services of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of more than 45,000 items as we offer competitive prices, fast 1-2-day deliveries, and around-the-clock convenience that only e-commerce can offer.

In eight years, Chewy.com has exceeded all expectations upon entering the online pet...

Boston |

Company History

At Chewy, our mission is to become the most trusted and convenient destination for pet parents everywhere. Launched in 2011, we offer the personalized services of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of more than 45,000 items as we offer competitive prices, fast 1-2-day deliveries, and around-the-clock convenience that only e-commerce can offer.

In eight years, Chewy.com has exceeded all expectations upon entering the online pet...

Cambridge |

The Opportunity

Hult International Business School is seeking a motivated customer-service oriented professional as a Visas and Compliance Coordinator.

Under minimal supervision, this position will be responsible for all activities in support of providing seamless and exceptional service to the universitys international population. This position will be the key contact and resource to ensure a positive student experience at the onset. Working very closely with Student Services, Academics, and Registrar, this position will liaise with stakeholders to accurately...

Cambridge |

Traveler Support Specialist - Spanish Speaking
EF Educational Tours

Boston, MA


Your Role

As a Traveler Support Specialist for EF Educational Tours, you are the primary resource for parents as they navigate the process of sending their students abroad. You will manage all aspects of the customer life cycle, by providing our travelers and their parents with information from initial tour enrollment, to preparing for departure, right up to the tour itself. This phone-based role will allow you to combine...

Cambridge |

Traveler Support Specialist
EF Educational Tours

Boston, MA


Your Role

As a Traveler Support Specialist for EF Educational Tours, you are the primary resource for parents as they navigate the process of sending their students abroad. You will manage all aspects of the customer life cycle, by providing our travelers and their parents with information from initial tour enrollment, to preparing for departure, right up to the tour itself. This phone-based role will allow you to combine your sales instincts...

Cambridge |

Shipping and Logistics Coordinator
EF Education First
Cambridge, MA USA

Are you upbeat and outgoing, can work well in a team and enjoy sharing new ideas? Do you consider yourself flexible, able to switch gears on a moments notice? Have you worked in a customer service, operations, or logistics role? If so, you could be a perfect fit for our Shipping & Logistics team at EF, Education First, the world leader in international education.

The Role

Main responsibilities of this role include supporting internal clients by...

Cambridge |

Rewards Concierge
EF High School Exchange Year

Do you like to help people make decisions and execute a plan? Do you like to make dreams come true? Are you organized with an eye on developing and improving systems?

If you answered yes to these questions, a role as a Rewards Concierge may be right for you.

The Role:

  • Provide exceptional customer service to internal customers looking to redeem rewards earned through a loyalty program
  • Work with a team to book flights and order merchandise
  • ...
Cambridge |

Program Support Advisor, EF Gap Year
Cambridge, MA

Who you are:

A passionate leader, driven by creating a fantastic customer experience and eager to mentor students who are on a journey of personal growth and career development. You are able to understand and empathize with students and their parents during an important transformational time in their life, cheering them on and coaching them through challenges while motivating them to create and achieve personal goals and celebrate their wins.

Who we are:

...
Cambridge |

Product Manager
EF Explore America
Cambridge, MA

The Opportunity

As an EF Explore America Product Manager, you are responsible for managing a portion of the EF Explore America tour portfolio. You will oversee the development and improvement of your group of tours, including the management of all corresponding product resources (i.e. SharePoint materials, Day by Days, trainings, etc). You will work closely with various teams across the business to gather insights and recommend informed, thoughtful decisions for your tours. You...

Cambridge |

Outreach and Engagement Manager
EF High School Exchange Year
Cambridge, MA, USA

The Opportunity

Are you searching for a way to have a positive impact on others by broadening their horizons and experiences through travel opportunities? Do you believe the best way to learn another culture and lifestyle is by immersing yourself in it? Have you personally enhanced your worldview and skillset by traveling abroad? Do you seek to help connect others in meaningful ways, but dont see yourself excelling in a sales-oriented environment? EF High School Exchange...

Cambridge |

Do you enjoy meeting new people and exploring new places?

Do you thrive in ever-changing environments and excel under pressure?

Are you passionate about helping young travelers learn more about the world and themselves?

If you answered yes to the above, youve come to the right place!

At EF, the role of a Tour Director is both challenging and rewarding. Tour Directors work alongside EF to help students and teachers from North America discover the world through educational travel. No two days are ever the same, and there is never a dull moment on tour.

...

Cambridge |

If you are passionate about office culture, love to deliver exceptional service and experiences, and thrive when others are relying on you, we want to meet you!

As Employee Experience Coordinator, your main duty will be to assist and support our community of 1,000+ employees at EFs North American headquarters. You will be a central figure on campus, flawlessly executing our front desk and office-wide processes while maintaining high productivity and a level head in stressful situations.

This role requires constant interaction with all of EFs stakeholders: staff, customers,...

Cambridge |

Do you like to build strong teams, train staff and help them grow? Have you ever looked at a large-scale event and seen areas for improvement? Do you like working in a fluid environment? Have you ever worked at or managed a summer program, summer camp, or college orientation program?

If you answered yes to one or more of these questions, a role as Director of Summer Programs at EF High School Exchange Year may be right for you.

The Role:

  • Provide oversight and guidance for a fulltime team of two that run day-to-day operations for two summer programs serving 3,000...
Cambridge |

Account Manager Account Services Team
Cultural Care Au Pair
Cambridge, MA

Please submit a cover letter with your application.

About Cultural Care:

At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together international visitors with American host familiesproviding meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally...

Boston |

SimpliSafe

We fundamentally disrupted the home security industry, pioneering a new way to make home the safest place on earth for everyone. Founded in 2006, we were the first to offer homeowners professional-grade monitored home security with no long-term contracts and at radically fair prices. We now protect over 3 million people and remain committed to our founding goal: to make every home secure.

We are

a team of designers, strategists, engineers, writers, researchers and product folks based in downtown Boston....

New York |

In the Benefit Sales Consultant role, you function as a key player in the Namely sales process. As a partner to the Account Executives, your role is to get prospective clients excited about Namelys Benefit Consulting services. As the expert on the employee benefits industry, you will uncover and solve prospective clients challenges by consulting on best practices around benefits plan design, management of employee benefits, and employee engagement.

Responsibilities

  • Effectively positioning Namely value story with prospective clients

  • ...

Waltham |

At Dynatrace, our drive for innovation is unparalleled, and thats why customers like Delta, SAP and others succeed with our products. Our products and services that are powered by artificial intelligence cover the full stack of technologies and are completely automated. Dynatrace is actively growing our Pricing team to drive the business forward. In this high growth environment, you will have plenty of opportunity to grow and succeed.


The Data Science Lead is responsible for creating and maintaining pricing models, decision...

New York |

Why SecurityScorecard

SecurityScorecard's SaaS based platform enables enterprises to instantly rate and understand the security risk of companies, non-intrusively and from an outside-in perspective. We use an A-F rating scale. Companies with a C, D or F rating are 5 times more likely to be breached or face compliance penalties than companies with an A or B rating. Our platform is used by nearly 1,000 customers for use-cases including self monitoring, vendor risk management, cyber insurance, board reporting, and M&A.

Headquartered in New York City, we are...

New York |

Ordergroove is a commerce technology platform that enables brands and omnichannel retailers to achieve what we call Relationship Commerce - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships. Our unique combination of powerful technology and proprietary data and analytics, is helping some of the largest brands in the world transform their retail experiences across channels.

Were hiring Account Managers who will be responsible for the management and...

New York |

BentoBox empowers restaurants to own their presence, profits and relationships. Our hospitality platform disrupts third-party services that come between the restaurant and the guest. We put the restaurant first and offer tools that drive high-margin revenue directly through the restaurants website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including The Meatball Shop, Gramercy Tavern, and Eleven Madison Park. The CEO of Bentobox, Krystle Mobayeni, was a designer most of her career and is dedicated to bringing the highest-quality design to our product offerings....

New York |

Were reimagining sports and technology.

DraftKings is bringing sports fans closer to the games they love and becoming an essential part of their experience in the process. An industry pioneer since our founding in 2012, we believe we can continue to define what it means to be a technology company in sports entertainment. We love what we do and we think you will too.


Love data? We do too.

Were looking for a Senior Business Data Analyst to help us scale quickly through...

Boston |

By applying to this position, your application is automatically considered for the range of technical PM roles we have at Wayfair. If we think you might be a fit, a recruiter will reach out to learn more about your background and discuss relevant positions in more detail.

Who We Are:

Wayfair believes everyone should live in a home they love. Through technology and innovation, we make it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 14 million items across home furnishings, dcor, home...

Boston |

By applying to this position, your application is automatically considered for the range of PM leadership roles we have at Wayfair. If we think you might be a fit, a recruiter will reach out to learn more about your background and discuss relevant positions in more detail.

Who We Are:

Wayfair believes everyone should live in a home they love. Through technology and innovation, we make it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 14 million items across home furnishings, dcor, home...

Boston |

By applying to this position, your application is automatically considered for the range of PM roles we have at Wayfair. If we think you might be a fit, a recruiter will reach out to learn more about your background and discuss relevant positions in more detail.

Who We Are:

Wayfair believes everyone should live in a home they love. Through technology and innovation, we make it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 14 million items across home furnishings, dcor, home improvement,...

Boston |

Exclusive Brands Operations Process Manager

Wayfairs mission to offer a zillion things home presents a key challenge: how to show the customer which of the zillion things shell love. Enter our Exclusive Brands initiative, which guides the customer experience through curating products from our 1,000s of suppliers into ~80 style + price-driven brands.

To achieve our mission, we need a highly motivated, operationally-minded and data-oriented leader to help continue to grow Wayfairs Exclusive Brands (e.g., Greyleigh,...

Boston |

Exclusive Brands Operations Process Manager

Wayfairs mission to offer a zillion things home presents a key challenge: how to show the customer which of the zillion things shell love. Enter our Exclusive Brands initiative, which guides the customer experience through curating products from our 1,000s of suppliers into ~80 style + price-driven brands.

To achieve our mission, we need a highly motivated, operationally-minded and data-oriented leader to help continue to grow Wayfairs Exclusive Brands (e.g., Greyleigh, Mercury Row) through...

Boston |

Wayfair believes everyone deserves a home they love, and that furnishing your home should be a source of fun, not anxiety. Our consumer-facing Product team plays a crucial role in making this vision a reality for millions of people around the world. Partnering with Engineering, Experience Design, Analytics and business leaders across Wayfair, our Product team ensures that were building technology that solves important customer problems in elegant, scalable, measurable ways.

Were tackling a wide array of fascinating, incredibly difficult problems - like helping a massive, rapidly...

Boston |

Wayfair is looking for an entrepreneurial and highly analytical Chief Operating Officer with a significant track record of success to help lead and develop our Imagery Creative Team. The group works on highly visible projects which drive innovation daily for Wayfair. The teams ability to inspire customers through creating high quality and inspirational imagery is a core differentiator for Wayfair. We have unlocked the power of technology to reinvent image creation for a fraction of the cost of traditional imagery production and are looking for a senior leader to achieve our goals of...

Boston |


Senior Environment Artist Specialist

Wayfair is developing a Creative team to produce a high volume of compelling interior and product imagery using a new internally-developed workflow. The 3D Visual team is a large group with high potential, working on highly visible projects and driving innovation daily for Wayfair. We are actively recruiting highly driven and motivated individuals. Our team works quickly; it is important that applicants thrive in a fast-paced environment and work well under the pressures of ambitious deadlines.

The 3D...

Boston |

Looking for a company that inspires and challenges you, where you can be part of a collaborative and driven team? Wayfair is looking for an ambitious, and entrepreneurial individual to join our Supply Acquisition & Onboarding team! Help us grow one of our many home categories and revolutionize the way people shop for their home utilizing Wayfair's "best in class" online customer experience.

As an Associate on the SA&O team, you will be responsible for sourcing and executing new supplier partnerships that help make Wayfair the preeminent e-commerce destination for all things...

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