VentureFizz Job Board

197 Jobs Listed
Somerville |

More than 60% of online businesses have plans to participate in the marketplace platform economy, and for good reason: platform companies are twice as profitable and benefit from more sustainable growth, resilience and agility.

Mirakls mission is simple. We help our clients seize this platform opportunity by providing the unrivaled expertise, technology, and partner ecosystem that B2B and B2C organizations need to launch and grow their own online marketplaces. Mirakls latest $300M fundraising values Mirakl at $1.5B, and places it among the most dynamic players in eCommerce,...

Boston |

PatientPing is an innovative care collaboration platform that reduces the cost of healthcare and improves patient outcomes by seamlessly connecting providers to coordinate patient care. The platform enables providers and payers to collaborate on shared patients in real-time to reach their shared goals of improving quality of care for patients and efficiency of our healthcare system. Our investors include tech and healthcare investors (A16Z, Google Ventures, Transformation Capital, and F-Prime) and we are in our most exciting growth stage yet.


...

Boston |

Wasabi is looking for a Technical Support Engineer with AWS storage experience to join our team. This is an opportunity to leverage your experience in cloud storage and networking infrastructure. You'll be surrounded by people who are smart and passionate about cloud storage, and believe that world-class service is critical to customer success. You will support and simplify the operational scalability that sustains Wasabi's strong growth. Your success will be measurable and visible.

On a typical day, Wasabi technical support engineers might deep dive to...

Boston |

About the Job

We’re looking for a motivated, analytical individual to help us ensure our customers’ exceptional product experience. Customer happiness is the driving force of our success, and it takes a lot of thought, care, patience, persistence, and knowledge.

You will interact directly with customers (through Zendesk) to hunt down solutions to their problems, to inform our product roadmap, and to assist with scaling our Support operations for substantial growth. Toward these ends, you will work closely with all of our departments, especially the...

Somerville |

More than 60% of online businesses have plans to participate in the marketplace platform economy, and for good reason: platform companies are twice as profitable and benefit from more sustainable growth, resilience and agility.

Mirakls mission is simple. We help our clients seize this platform opportunity by providing the unrivaled expertise, technology, and partner ecosystem that B2B and B2C organizations need to launch and grow their own online marketplaces. Mirakls latest $300M fundraising values Mirakl at $1.5B, and places it among the most dynamic players in eCommerce,...

Boston |

The Client Services Specialist (CSS) is a client-facing role responsible for driving adoption of IANS services and providing operational support for our End User Decision Support advisory services. The CSS acts as point person throughout the client experience interacting with IANS clients, external subject matter experts (Faculty) and IANS account management teams. The ideal candidate has exceptional project management skills with a customer service mentality.

The CSS will possess skills and work ethic aligned with the IANS values of grit, results, initiative, passion, positivity...

Somerville |

Tulip, the Manufacturing App Platform, is empowering the worlds leading manufacturers to improve the productivity of their teams, the quality of their output, and the efficiency of their operations. With Tulips no-code platform, manufacturers can empower those closest to operations to digitally transform their shop floors and gain real-time visibility into the people, machines and processes involved in production--all in a matter of days. 

Manufacturers of all sizes, across industries including consumer electronics, aerospace and defense, contract...

Waltham |

Poppulo is currently experiencing phenomenal growth globally and to meet this growth, we are expanding our Customer Success team. We deal with some of the largest, most successful and complex organisations around the world and as we continue to grow, we need to scale our Customer Success function.  

We are looking for an exceptional individual that will design and implement emerging best practice in Customer Success in order to achieve our business goals whilst ensuring our customers achieve their desired outcomes. 

We operate a Land, Expand and CSM model which means that...

Medford |

Ahead of the Curve.

No one knows the road like Agero. We are an industry leader in providing privately labeled state-of-the-art 7x24x365 roadside assistance, accident management, consumer affairs and emergency services powered by the Swoop multi-sided platform and a constellation of microservices and lambdas. Our customers range from Insuretechs and digitally transforming legacy carriers to connected vehicle manufacturers, mobile startups, car sharing and mobility services, fleet and disruptive online as well as legacy brick and mortar car dealers.

...

Boston |

Salsify empowers brand manufacturers to win on the digital shelf by delivering the commerce experiences consumers demand anywhere they choose to shop online. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. To date, Salsify has raised a total of $198.1 million in funding, led by Warburg Pincus, Venrock, Matrix Partners, Greenspring Associates, Underscore VC, and North Bridge. 

For more information, please visit: http://www.salsify.com...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking, professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

Successful customers are the foundation of our business. At Formlabs, our Customer Team is filled with highly skilled 3D printing specialists who care about real people and their work. Were building a team that offers the best sales, support, and logistics to all our users around the world.

In this role, youll be the companys first point-of-...

Boston |

Rightpoint, a Genpact company, is the digital consultancy with technology at its core. We design and engineer end-to-end experiences that help our clients succeed at the speed of innovation. Rightpoint serves more than 250 Fortune 1000 companies.

Are you someone who wants to create change in the way business is done? Do you want to work with inspired and like-minded intrapreneurs? Us too! We take our work very seriously, but we have fun doing it. And were searching for passionate, talented people to join the Rightpoint team.

Our Commitment to You

No...

Boston |

Software Engineer (Full-Stack Web)

Are you looking for a role where you can influence the digital transformation and web presence for a beloved athletic brand? At ASICS Digital we are looking for a Software Engineer (Full-Stack Web) to help build solutions that drive the global business and digital engagement of our esteemed brand.

In this role youll be part of a small team helping us achieve our Marketing Technology initiatives. You will become relied upon to build and maintain systems...

Boston |

Senior Software Engineer (Full-Stack Web)


Are you looking for a role where you can influence the digital transformation and web presence for a beloved athletic brand? At ASICS Digital we are looking for a Senior Software Engineer (Full-Stack Web) to help build solutions that drive the global business and digital engagement of our esteemed brand.

In this role youll be part of a small team helping us achieve our Marketing Technology initiatives. You will become relied upon to build and maintain systems that...

Boston |

Now, more than ever, the Toast team is committed to our customers. Were taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that well deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

...

Framingham |

Innovation Lives Here

 

You go all in no matter what you do, and so do we. You want to use your powers for good, and that’s exactly what we do at Lytx®. Our team is made up of hungry, humble, and capable people who are making a difference every day with technology that helps save lives each year.

Why Lytx:

Join our fast growing Lytx technology team and play a key role in helping our partners gain the best value and results from our products and services. As a Technical Account Manager (TAM) you’ll provide advocacy and strategic...

Boston |

You are responsible for onboarding new Enterprise customers and developing successful, lasting relationships with their teams. You are, at heart, an advocate and a guide, both for your customers and internally at Filtered, sharing what works and being a productive agent of change and growth where improvement is possible. You are eager to work with the rest of the Filtered team to uncover new ways to make Filtered a part of everyday life and to improve our product. You are motivated by the idea of partnering with the world’s top brands to help them finally fix technical hiring.

...
Cambridge |

ReversingLabs has a bold security vision for every global organization. Complete visibility and insight into every destructive object. Every file. Every location. Every threat. Demanding aspirations require amazing talent with the most agile and innovative minds working at ReversingLabs.

As a Technical Support Engineer (TSE) you will support ReversingLabs customers along with other members of the cybersecurity technical support team. The (TSE) will work closely with our product management and development teams to be the voice of the customer. We are looking for a...

Boston |

Privy is the email marketing platform for Shopify & Wix stores that need the tools & coaching to grow from $0 to $1 million in sales. We're the #1 reviewed sales app in the Shopify app store, and to date 500,000+ small e-commerce brands around the world use Privy-- and we've helped them generate $5 billion in sales so far. Our mission is to provide the tools, education, and support small ecommerce brands need to grow their online stores and build thriving businesses.

Privy is a rapidly growing, successful startup that takes pride in the fact that...

Cambridge |

New to market, incredibly innovative, and already recognized as one of the Boston Globes Top Places to Work, Hydrow is the Live Outdoor Reality (LOR) rowing machine that delivers on-water experiences at home with workouts led by world-class athletes. Engaging twice as many muscles as cycling (86%, in fact), Hydrows interactive technology delivers challenging virtual workouts, including On the Mat offerings like Yoga (Strength, Mobility) and Pilates from gorgeous locations around the world.


Hydrow connects members with an...

Cambridge |

Traveler Support Specialist
EF Go Ahead Tours
Cambridge, MA USA
*April Start Date

At EF Go Ahead Tours we believe youre never too old to be a student of the world. For over 25 years we have guided individuals across the globe through carefully crafted group travel. Our travelers range from young professionals to retirees, solo travelers to entire families, travel enthusiasts to those stepping off their first flight. We believe that the best way to learn about the world is to experience it. Every day we come...

Cambridge |

Bilingual Traveler Support Specialist (Spanish/English)
EF Go Ahead Tours
Cambridge, MA USA
*April Start Date

At EF Go Ahead Tours we believe youre never too old to be a student of the world. For over 25 years we have guided individuals across the globe through carefully crafted group travel. Our travelers range from young professionals to retirees, solo travelers to entire families, travel enthusiasts to those stepping off their first flight. We believe that the best way to learn about the world is to...

Boston |

Salsify empowers brand manufacturers to win on the digital shelf by delivering the commerce experiences consumers demand anywhere they choose to shop online. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. To date, Salsify has raised a total of $198.1 million in funding, led by Warburg Pincus, Venrock, Matrix Partners, Greenspring Associates, Underscore VC, and North Bridge. 

For more information, please visit: http://www.salsify.com...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

Were looking for an Salesforce Analyst who will play a key role in maintaining and developing the global Services CRM in partnership with our Systems team. Through your work, the team will provide customers with faster answers while capturing more accurate data to guide our strategies. 

You will report to the Global Services Operations Lead in our...

Boston |

Company Description

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 240 health systems ...

Boston |

Software Engineer (Full-Stack Web)

Are you looking for a role where you can influence the digital transformation and web presence for a beloved athletic brand? At ASICS Digital we are looking for a Full-Stack Software Engineer to help build solutions that drive the global business and digital engagement of our esteemed brand.

In this role youll be part of a small team working on project-specific deliverables for our OneASICS platform. You will work on internally and externally-facing systems and make core...

Cambridge |

New to market, incredibly innovative, and already recognized as one of the Boston Globes Top Places to Work, Hydrow is the Live Outdoor Reality (LOR) rowing machine that delivers on-water experiences at home with workouts led by world-class athletes. Engaging twice as many muscles as cycling (86%, in fact), Hydrows interactive technology delivers challenging virtual workouts, including On the Mat offerings like Yoga (Strength, Mobility) and Pilates from gorgeous locations around the world.


Hydrow connects members with an...

Boston |

TEMP Position: Patient Engagement Advocate
(Full Time / Part Time Available)

Healthy.io is the global leader in turning the smartphone camera into a medical device. Described by the Economist as “the company to usher in the era of the medical selfie”, Healthy.io’s unique team, combines world class computer vision technologists, product designers, biochemists, software developers with people that have a deep understanding of transforming health systems. The company enables smartphone enabled clinical grade urinalysis done by patients, anywhere, anytime...

Boston |

Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativityalways in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester...

Lexington |

Technical Account Managers are responsible for serving as a customer’s technical partner at Mimecast, providing both technical guidance on routine support matters and strategic advice on effective utilization of the Mimecast platform.  As this is a paid service offering, customers will have high expectations for the engineer’s technical knowledge, overall engagement, and customer facing skills.  The role requires a thorough understanding of the challenges and expectations of corporate IT teams, the ability to clearly communicate technical issues, and the ability to...

Lexington |

This role is based within the Professional Services (PS) team. We are looking for a highly motivated, team player with excellent problem-solving, organizational skills and Go to Market experience.

This role coordinates all aspects of a project for a client, from inception to installation. The individual required for this role needs to be someone with autonomy and possess the ability to drive extensive interactions with Sales, Customer Success, product development, Implementation teams and other members of cross-functional teams.

The ideal...

Lexington |

Mimecast is seeking a passionate, strategic Principal Customer Success Manager to join our team and serve as a trusted advisor to our large enterprise customers.  In this highly visible role, the Principal Customer Success Manager will be accountable for successful adoption and value realization for the product and services our customers have purchased.  They are responsible for representing Mimecast’s most strategic enterprise customers within the business, collaborating and building strong relationships with cross-functional teams (Sales, Product, Engineering) to...

Lexington |

Customer Success Account Managers are responsible for representing the customer within the business, interfacing with all departments to ensure customer delight.  A CS Account Manager has the responsibility for a portfolio of Mid-Sized customers.  They are the custodians of the experience within that base from a proactive and reactive perspective.  The CS Account Manager is a complex, demanding and highly visible role with many outcomes expected. It requires a highly-organized individual with good business acumen, strong planning skills, sound technical orientation...

Lexington |

Customer Success Account Managers are responsible for representing the customer within the business, interfacing with all departments to ensure customer delight.  A CS Account Manager has the responsibility for a portfolio of Mid-Sized customers.  They are the custodians of the experience within that base from a proactive and reactive perspective.  The CS Account Manager is a complex, demanding and highly visible role with many outcomes expected. It requires a highly-organized individual with good business acumen, strong planning skills, sound technical orientation...

Lexington |

As a Mimecast Senior Professional Services Consultant, you will be involved in pre- and post-sales activities, working with newly acquired and current Mimecast customers. The role will present Mimecast’s Professional Services offerings to customers and continuously work with customers to implement and optimize Mimecast through post-sales. While supporting customers, engage with various internal Mimecast teams to ensure that technical issues are handled quickly and appropriately. You will be expected to build close relationships with Mimecast’s Onboarding, Support,...

Lexington |

Mimecast is looking for a Technical Support Associate to join our team!  This exceptional person will have a solid technical background and sharp troubleshooting skills to provide support for the Mimecast Platform to IT Administrators.

Are you...

  • Looking to help solve problems, in a fast-paced, cutting edge technology environment?
  • Someone that wants to work with customers?
  • Always thriving to improve everything you do?
  • Someone who takes pride in scaling things up?
  • Excited by the...
Lexington |

Mimecast is seeking a Senior Customer Success Manager to join our team!  Senior Customer Success Managers are responsible for representing the customer within the business, interfacing with all departments to ensure customer delight.  A Senior Customer Success Manager has the responsibility for a portfolio of Enterprise customers.  They are the custodians of the experience within that base from a proactive and reactive perspective.  The Senior Customer Success Manager is a complex, demanding and highly visible role with many outcomes expected. It requires a highly-...

Braintree |

Background

Have you ever been online trying to pay a bill, and thought to yourself: why are you making it so hard to give you my money? This the problem weve solved for over 2,000 companies across multiple verticals primarily utilities, local government, insurance, and consumer finance organizations.

InvoiceCloud is a fintech solution leading the digital transformation of legacy industries. Our mission is to bring the Fortune 50 payment experience (i.e. when youre online paying your AMEX bill or going through the Amazon...

New York |

SS&C Eze is seeking a Senior Engagement Specialist to join the Product Specialist Trading Team in its Boston, New York, or Chicago office. At SS&C Eze, we are passionate about investing in our employees and delighting our clients. This environment has helped us create a community focused on employee interests and well-being, innovation, and skill-building.

 

About the Team

The Product Specialist Trading team sits right in the middle of the action. Our responsibility is to become experts in our...

Boston |

Full-time, Boston, US or Remote, US

Hurry up! Weve got a dream to build!

BlueConic is a fast-growing Boston-based SaaS startup in search of that unique individual who blends a consultants customer orientation with a digital marketing technology skillset. If you love happy customers as much as you love data and development, youre going to be a great senior customer success manager. We need you to come help guide marketers on their customer data platform (CDP) journey, from ensuring a successful and inspiring onboarding through to iterative,...

Watertown |

LeanIX aspires to become the number one SaaS solution to modernize IT architectures. We are well on our good way. Hundreds of well-known brands such as adidas, Volkswagen, Atlassian and Vodafone make better decisions in IT with LeanIX.

LeanIX is not just the product, it is also a great place to work. Colleagues from dozens of countries jointly make our vision reality. Yes, we work hard to achieve our ambitious goals. But, we have everything needed to do so. We have invested a lot in a working environment that allows everyone to thrive. We believe in open...

Newton |

Revenue Operations Intern

About CyberArk:

CyberArk is the global leader in privileged access security, a critical layer of IT security to protect data, infrastructure and assets across the enterprise, in the cloud and throughout the DevOps pipeline. CyberArk delivers the industrys most complete solution to reduce risk created by privileged credentials and secrets. The company is trusted by the worlds leading organizations, including more than 50 percent of the Fortune 500, to protect against external attackers and malicious insiders...

Somerville |

WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

Boston |

We are the Presto company. Starburst is on a mission to modernize data access & analytics. Our company was founded in an unusual way - with customers and revenue from the beginning. Our growth is already ahead of some of the most successful software start-ups, and we don’t plan on slowing down!

Our opportunity is huge: every large company in the world suffers from a data silo problem. Traditional data warehouse products approach the problem with old solutions that breed inefficiency and ultimately can’t help business analysts run fast analytics on all their...

Boston |

We are the Presto company. Starburst is on a mission to modernize data access & analytics. Our company was founded in an unusual way - with customers and revenue from the beginning. Our growth is already ahead of some of the most successful software start-ups, and we don’t plan on slowing down!

Our opportunity is huge: every large company in the world suffers from a data silo problem. Traditional data warehouse products approach the problem with old solutions that breed inefficiency and ultimately can’t help business analysts run fast analytics on all their...

Waltham |

Are you looking for an opportunity to challenge yourself? 

At ZoomInfo our employees work hard to define new possibles, and they are driven by winning. ZoomInfo is a company that got to where its at today on the backs of heroic efforts, over the years, by our employees and we are looking for more people to contribute to those efforts. 

At our company youll see that collaboration is second nature, and youll be greeted by a team of incredibly smart, talented, and motivated individuals who will help you define your new best. 

Youll be presented with opportunities to both...

Cambridge |

Company Description


Tamr is the enterprise-scale data unification company trusted by industry leaders like GE, Toyota, Thomson Reuters, and GSK. The companys patented software platform uses machine learning supplemented with customers knowledge to unify and prepare data across myriad silos to deliver previously unavailable business-changing insights. With a co-founding team led by Andy Palmer (founding CEO of Vertica) and Mike Stonebraker (Turing Award winner) and backed by founding investors NEA and backed by founding...

Boston |

Our award-winning Customer Success team is on the hunt for a Project Manager to join out growing team to help deliver complex onboardings for our Fortune 500 customer base.

What you'll be doing:

  • Create project plans for onboarding of new clients that take a project through the three primary stages of implementation starting with design, moving to a development phase, and through delivery to launch
  • Coordinate with internal and external stakeholders to get sign offs on project plans, scope and delivery timelines
  • Break projects into...
Boston |

About You:

We are looking for the next Product Support Specialist to join our mission of providing impactful and efficient support to our partners. The Product Support team works closely with educators, administrators and other district stakeholders to help them maximize the tools Ellevation offers to better serve their EL student population. We deliver thoughtful and efficient solutions to our partners by combining communication skills, such as active listening, with technological skills such as Excel, JIRA and SQL. Additionally, we work every...

Boston |

Are you passionate about eCommerce and fitness and looking for an opportunity that combines those two? Are you looking for a role that is highly collaborative and has global exposure? ASICS Digital is looking for an eCommerce Operations Manager in Boston with a background and interest in eCommerce platforms. You will be the functional subject matter authority on Salesforce Commerce Cloud, Salesforce Marketing Cloud and Salsify PIM tool for the global instances of ASICS.com and...

Boston |

Are you an experienced social media marketer who wants to lead social media for one of the largest footwear companies in the world? Do you thrive in creating creative, engaging and innovative social content? Our Digital Marketing team is changing how ASICS develops relationships with our consumers on social media more engaging, innovative and data-driven.


This position will lead the vision and development of organic social content for global social channels, manage calendar planning and deployment, own global reporting and...

Watertown |

LeanIX aspires to become the number one SaaS solution to modernize IT architectures. We are well on our good way. Hundreds of well-known brands such as adidas, Volkswagen, Atlassian and Vodafone make better decisions in IT with LeanIX.

LeanIX is not just the product, it is also a great place to work. Colleagues from dozens of countries jointly make our vision reality. Yes, we work hard to achieve our ambitious goals. But, we have everything needed to do so. We have invested a lot in a working environment that allows everyone to thrive. We believe in open...

Waltham |

At connectRN, we believe that nurses and nursing professionals are the heart of healthcare. Using our disruptive technology, our community of caregivers design their own work schedules, tap into new career opportunities and connect with a global network of clinicians. Our facility partners rely on us for on-demand access to reliable clinicians and a platform they can trust.


We are looking for an empathetic communicator to respond to inquiries from our nurses and facilities. The Customer Success Specialist will interact with...

Cambridge |

Devo, the cloud-native logging and security analytics company, empowers security and operations teams to maximize the value of all their data. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud. Headquartered in Cambridge, Mass., Devo is backed by Insight Partners, Georgian, and Bessemer Venture Partners. Learn more at ...

Framingham |

Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers.

Recently honored by the Boston Business Journal as one of the 10 fastest-growing private companies in Massachusetts and named THE BEST large company to work for on Business Journal’s Best Places to Work list published in June 2019, Definitive Healthcare is on an incredibly exciting trajectory. The company has more than doubled in size in the past 2 years and has over 400 employees. Our...

Boston |

Position Overview:

Anaqua is seeking a highly motivated Technical Support Engineer who is eager to help us build our US Support organization. This is an exceptional opportunity for the right person to learn and grow with us, as we extend our geographic reach into Japan and beyond. You should be a team player with strong communication skills, experience in and commitment to providing customer support, and strong technical skills in the Microsoft platform including SQL Server , IIS , Angler, CSS, ASP.NET, and C#.

You should be able to troubleshoot issues...

Watertown |

LeanIX aspires to become the number one SaaS solution to modernize IT architectures. We are well on our good way. Hundreds of well-known brands such as adidas, Volkswagen, Atlassian and Vodafone make better decisions in IT with LeanIX.

LeanIX is not just the product, it is also a great place to work. Colleagues from dozens of countries jointly make our vision reality. Yes, we work hard to achieve our ambitious goals. But, we have everything needed to do so. We have invested a lot in a working environment that allows everyone to thrive. We believe in open...

Braintree |

Background

Have you ever been online trying to pay a bill, and thought to yourself: why are you making it so hard to give you my money? This the problem weve solved for over 2,000 companies across multiple verticals primarily utilities, local government, insurance, and consumer finance organizations.

InvoiceCloud is a fintech solution leading the digital transformation of legacy industries. Our mission is to bring the Fortune 50 payment experience (i.e. when youre online paying your AMEX bill or going through the Amazon...

Waltham |

Exoprise is the leader in Digital Experience Monitoring for SaaS, Cloud apps, and ALL of Microsoft 365. The Exoprise platform empowers enterprises to see,  diagnose, and optimize the applications and networks a business relies on for productivity. We help organizations deliver optimal end-user experiences, find and fix problems fast, and improve their operations with real-time visibility and crowd-powered analytics.

Exoprise is profitable, growing and looking for an exceptional Customer/Sales professional to work with prospects and customers through all stages...

Lexington |

JOB DESCRIPTION

The Retail and eCommerce Business Unit is looking for a Customer Success Manager to build on our initial strategic customer successes and continue the momentum. This is an exciting, dynamic role for someone interested in a business role that is also tech-forward within the fast-growing world of AI and robotics. The successful candidate will have a consultative style with a particular strength and passion for being the customer advocate within complex, big-ticket solutions for the world’s largest retailers and eCommerce...

Boston |

Brandwatch is the global leader in social and digital consumer intelligence, working with the biggest brands and most admired agencies worldwide 39 of the Fortune 100 are clients.

Recently named a leader in The Forrester Wave, we build smart software solutions that help capture, understand and share insights from millions of conversations across the web and beyond. Home to over 500 people worldwide with offices in 10 locations, Brandwatch is a place that...

Waltham |
The Client Integration Engineer is a key member of the Customer Integrations and Implementation team and has responsibility for assisting clients through the technical implementation of one or more of ZoomInfos customer-facing solutions.
 
This is a high-visibility role within an exciting area of the business with a chance to gain domain expertise in all aspects of sales and marketing intelligence technologies and applications.
 
Essential Functions & Responsibilities
1....
Waltham |

Client Solution Engineer

The Client Solution Engineer is a key member of the Customer Integrations and Implementation team and has responsibility for assisting clients through the technical implementation of one or more of ZoomInfos customer-facing solutions. Solutions include but are not limited to InboxAI, Engage, FormComplete and Enrich. This is a high-visibility role within an exciting area of the business with a chance to gain domain expertise in all aspects of sales and marketing intelligence technologies and applications.

...
Burlington |

Located 30 minutes outside of Boston, Desktop Metal (NYSE: DM) is pioneering a new generation of additive manufacturing technologies focused on the production of end-use parts. We offer a portfolio of integrated additive manufacturing solutions for engineers, designers and manufacturers comprised of hardware, software, materials and services. Our solutions span use cases across the product life cycle, from product development to mass production and aftermarket operations, and they address an array of industries, including automotive, aerospace, healthcare, consumer products, heavy...

|

Cogito is looking for an experienced Program Manager to join our Client Services organization. Our Program Managers ensure that program delivery is on time, contract-compliant, and able to provide committed business value. Our focus is on creating the necessary structure and governance to ensure realization of program benefits, working in concert with the operational and strategic elements of both Cogito and our clients.


A Cogito Program Manager (PM) is passionate about leading teams across our Technical Solutions, Training...

Boston |

Fuze is a high-growth, venture-backed Boston-based company with more than 500 employees and worldwide operations. Our core values drive the way we conduct business every day and define our company culture.  Were growing at lightning fast speed to meet the demands of the evolving unified communications as a service (UCaaS) market.  We provide a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications,...

Boston |

Salsify empowers brand manufacturers to win on the digital shelf by delivering the commerce experiences consumers demand anywhere they choose to shop online. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. To date, Salsify has raised a total of $198.1 million in funding, led by Warburg Pincus, Venrock, Matrix Partners, Greenspring Associates, Underscore VC, and North Bridge. 

For more information, please visit: http://www.salsify.com...

Boston |

Salsify empowers brand manufacturers to win on the digital shelf by delivering the commerce experiences consumers demand anywhere they choose to shop online. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. To date, Salsify has raised a total of $198.1 million in funding, led by Warburg Pincus, Venrock, Matrix Partners, Greenspring Associates, Underscore VC, and North Bridge. 

For more information, please visit: http://www.salsify.com...

Boston |

Company Description

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 240 health systems ...

Somerville |

More than 60% of online businesses have plans to participate in the marketplace platform economy, and for good reason: platform companies are twice as profitable and benefit from more sustainable growth, resilience and agility.

Mirakls mission is simple. We help our clients seize this platform opportunity by providing the unrivaled expertise, technology, and partner ecosystem that B2B and B2C organizations need to launch and grow their own online marketplaces. Mirakls latest $300M fundraising values Mirakl at $1.5B, and places it among the most dynamic players in eCommerce,...

Boston |

Our Percolate, a Seismic Company, Global Services and Customer Success team is responsible for designing and delivering a world-class experience for our customers. The work starts even before they become customers. During the sales cycle, we partner with prospective customers to understand and map their priorities and objectives to a detailed implementation plan. During implementation, we partner with our customers to deliver on that plan, with a focus on time-to-value. And ultimately, we support long-term customer success through ongoing services, support, education and adoption programs...

Boston |

Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativityalways in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester...

|

In this role, youll work directly with our customers to implement, configure, provide training, and deliver use-case consulting for our award-winning platform. Youll represent Dynatrace as a trusted adviser, guiding customers along their digital transformation journeys. Youll have the opportunity to learn new technologies while using your existing knowledge of web applications and cloud technologies.


Ideally you have a background in technology with an application focus and are a natural problem solver who likes a variety of...

Cambridge |

Voted as one of the top companies to work for by Built in Boston in 2020, MineralTree is a disruptive Fintech enabling over 2,000 companies to improve operational efficiency with AP Automation. With our award-winning solution, companies such as the Boston Celtics, Appalachian Mountain Club, EverQuote, Baltimore Ravens and Attivio have shifted accounts payable from a source of inefficiency and fraud risk to a secure and strategic profit center that provides deep visibility into the cost drivers of the business. MineralTree sells its solution directly to customers and through value-added...

Boston |

Jellyfish is on a mission to make engineering leaders lives better by elevating the practice of engineering management. With the help of our customers, we at Jellyfish have built the worlds leading Engineering Management Platform, providing visibility into engineering organizations, the work they do, and how they operate. By analyzing engineering signals and contextual business data, Jellyfish enables leaders to align engineering decisions with business initiatives and deliver the...

Boston |

We are DraftKings. Were inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space propelled by constant curiosity and diverse perspectives.

Our teams are fueled by innovation. We are looking ahead, building whats next, and continuously reinventing the industry. Were a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and...

Cambridge |

Company Description


Tamr is the enterprise-scale data unification company trusted by industry leaders like GE, Toyota, Thomson Reuters, and GSK. The companys patented software platform uses machine learning supplemented with customers knowledge to unify and prepare data across myriad silos to deliver previously unavailable business-changing insights. With a co-founding team led by Andy Palmer (founding CEO of Vertica) and Mike Stonebraker (Turing Award winner) and backed by founding investors NEA and backed by founding...

Cambridge |

Trip Consultant, Customer Service

EF Ultimate Break (a division of EF Education First)

Cambridge, MA USA

Are you hungry to bring your customer-centric expertise to an innovative and fast-growing organization? Are you an ambitious and self-motivated rock star? Seriously are you?

Be challenged and supported in a one-of-a-kind culture surrounded by thoughtful and brilliant people. Take pride in being part of a dynamic organization that is shaping the global perspective of the next generation.

As a Customer Service Trip Consultant, youre a...

Boston |

As a Senior Customer Success Manager, you will be the champion of your clients' investment by driving success of their use cases, increasing adoption of our platform, and ensuring retention. You will lead with best practices, strategy, and knowledge of our platform(s) to help challenge and inspire your clients to achieve business initiatives through our technology. As the clients' internal advocate, you will act as their escalation point, ensure release readiness, engage with product to capture enhancement requests, execute quarterly business/metric reviews and foster executive...

Boston |

Seismic is seeking a hands-on, experienced, Customer Advocacy Manager. The ideal candidate is passionate about building relationships with customers, engaging them in programs that drive mutual success, and working with them to bring their success stories to market. This position is directly associated with influencing revenue growth, brand building, and retention efforts, through the creation of compelling advocacy relationships that contribute to our customers overall experience and success. Experience working with Sales, Marketing, Customer Success organizations to support growth is a...

Boston |

Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration giving our customers and partners the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named one of North Americas fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, and named one of the Best Places to Work by the Boston Business...

Boston |
Product Experts at Klaviyo are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to customers who are scaling their businesses with Klaviyo.
 
We are very interested in...
Boston |

As a Quality Assurance Engineer, you will help ensure the satisfaction of our users by demonstrating that existing and new products meet the highest standards of security, reliability, user-friendliness, and speed. The right candidate has an analytical mindset and a drive to innovate within the position.


ASICS Digital is a division of ASICS based in Boston, Massachusetts. Our goal is to build digital technologies to better connect the ASICS brand to its consumers. We are responsible for the continued development of mobile-...

Boston |

Want to join a high-energy team that is reimagining the eCommerce solution for one of the largest footwear brands in the world? Do you have strong attention to detail? Relish a good challenge? Do you want the chance to think creatively about why and how software misbehaves? Come join our team! Our Engineering team is partnering globally on for making the technical and product decisions for a multi-billion dollar eComm site.


As a Senior QA Engineer, you are a strong advocate for our users and exhibit this through your testing....

Boston |

All roles listed as remote are available as remote within the same country.

Commercial Customer Success Manager

Location: Remote 

Were looking for an empathetic, curious and experienced professional to join our Customer Success Organization to help retain and grow Snyks growing customer base.. 

The Customer Success team works hand-in-hand with Development and Security leaders from modern dev shops to advance their open source security program using the Snyk Cloud Native Application Security Platform...

Boston |

Overview /

The Customer Support Engineer will support Numerateds lending platform. This role will require direct customer support of our SaaS application.

Essential Responsibilities /

  • Triage, diagnose and troubleshoot daily inbound support issues from our customers
  • Become an expert on our product and handle level 1 issues including reproduction in our test environments and filing defects when appropriate
  • Read and debug application logs to determine root cause and remedy when appropriate
  • ...
Boston |

Hi Marley is a fast growing technology company providing an AI-based communication platform for the insurance industry. Our cutting-edge Software-as-a-Service platform is transforming the industry by helping insurance companies deliver a modern customer experience.  Our mission is to make insurance simple and loveable while protecting people and the things they care about.

We are growing rapidly and are looking for a Customer Success Manager to join our team. As a Hi Marley Customer Success Manager you will be the backbone of our relationship with our customer base...

Cambridge |

The Opportunity

As a Residence Life Coordinator (RLC) you will join the fast-moving Hult Boston team. We are looking for a dynamic, engaging, and student-driven individual to join our Residence Life team. The RLC team manages building needs and the community at Hult House on a day-to-day basis. Please note, this is a live-in role.

Who you are

  • Passionate about student experience- we strive to give students the best experience possible as they live and study at Hult House
  • An entrepreneur- we strive to be the most...
Watertown |

Liaison, recently named to Glassdoor’s Best Places to Work, offers the following:

A place to work with fun, smart, collaborative and driven people.  Liaison is unique in that we are an established and stable company but have that fast-paced energy and feel of a start-up.  Our SaaS based admissions management software and services helps millions of students take the next step in their academic career and is utilized by over 5,000 academic programs!!  

The Director of Account Management will be assigned a portfolio of clients and will lead them...

Somerville |

More than 60% of online businesses have plans to participate in the marketplace platform economy, and for good reason: platform companies are twice as profitable and benefit from more sustainable growth, resilience and agility.

Mirakls mission is simple. We help our clients seize this platform opportunity by providing the unrivaled expertise, technology, and partner ecosystem that B2B and B2C organizations need to launch and grow their own online marketplaces. Mirakls latest $300M fundraising values Mirakl at $1.5B, and places it among the most dynamic players in eCommerce,...

Framingham |

Job Description:

Our Customer Success Team is responsible for ensuring our customers receive an outstanding customer experience and meet their business goals. Customer Success Managers and Specialists partner together with a shared goal of providing our customers with an exceptional experience with their programs using Workhuman’s product suite. They are committed to working with customers throughout the customer’s lifecycle and ensuring each one receives the maximum value from our solution.  We work with our customers to build relationships, learn about their businesses, and...

Boston |

Chewy is looking for a Instructional Designer to join our Corporate Learning & Development Team. The ideal candidate will be an individual contributor primarily responsible for designing and developing highly impactful learning solutions. You will design and develop blended learning curricula, learning courses and performance support tools to support an enterprise-wide audience at Chewy.

 

What Youll Do:

  • Design, build and deliver as needed instructionally sound (ADDIE; AGILE) courses, programs and other educational resources...
Boston |

The Customer Support Team is working on some truly interesting and varied challenges. You will be supporting your own assigned Enterprise client list (along with helping out others when necessary), whilst creatively working with different teams across the business to solve technical problems. 

You’ll get excellent client and technical exposure, with occasional on-site trips to our client’s HQs, helping with onboarding and configuration queries, whilst becoming more technical, working closely with our in-house Development Team in Manchester. It’s a really exciting role for...

Boston |

SimpliSafe is a leading innovator in the home security industry with one mission: to make every home secure.

We believe in democratizing home safety. As our co-founder Chad Laurans aptly put it, you shouldnt have to ask for permission to secure your home. You should be able to do it yourself.

SimpliSafe protects over 3 million Americans and were growing at a rapid pace. We pride ourselves in being daring innovators, humble cooperators, and data-driven thinkers. We go wherever the best...

Boston |

SimpliSafe is a leading innovator in the home security industry with one mission: to make every home secure.

We believe in democratizing home safety. As our co-founder Chad Laurans aptly put it, you shouldnt have to ask for permission to secure your home. You should be able to do it yourself.

SimpliSafe protects over 3 million Americans and were growing at a rapid pace. We pride ourselves in being daring innovators, humble cooperators, and data-driven thinkers. We go wherever the best...

Boston |

SimpliSafe is a leading innovator in the home security industry with one mission: to make every home secure.

We believe in democratizing home safety. As our co-founder Chad Laurans aptly put it, you shouldnt have to ask for permission to secure your home. You should be able to do it yourself.

SimpliSafe protects over 3 million Americans and were growing at a rapid pace. We pride ourselves in being daring innovators, humble cooperators, and data-driven thinkers. We go wherever the best...

Boston |

SimpliSafe is a leading innovator in the home security industry with one mission: to make every home secure.

We believe in democratizing home safety. As our co-founder Chad Laurans aptly put it, you shouldnt have to ask for permission to secure your home. You should be able to do it yourself.

SimpliSafe protects over 3 million Americans and were growing at a rapid pace. We pride ourselves in being daring innovators, humble cooperators, and data-driven thinkers. We go wherever the best...

Watertown |

As an entry level Client Support Specialist, you will support our educational suite of products in a call center environment. You will be responsible for responding to clients via phone and email, manage support cases, and work with other departments in Operations to resolve client issues.

Accountabilities

  • Troubleshoots client issues via telephone, email or web conferencing software.
  • Records customer inquiries by documenting inquiry and response in Salesforce.
  • Performs...
Boston |

About Starry:

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.

Our mission focuses on two things. First, were making the experience of accessing the internet simple, transparent, and delightful. Second, were bringing that...

Needham |

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there.

The Viator team is seeking a B2B Content Marketing Copywriter to further improve Viators position as the industry leader for suppliers to grow their business, reach more customers, and drive more sales. The Viator team provides a unique, global...

Pages