Job Post

Renewal Specialist

Carbon Black
1100 Winter Street
Waltham, MA 02451

Want to be another CB career-growth success story? We've been proud to see so many of our employees advance their careers over the years. Now, it's time for you to know where you can go. There's no time like the present to consider the next step in your career.


The Renewal Specialist is responsible for maintaining and growing renewal revenue for Carbon Black's expanding customer base. As a member of the Customer Success team in the Sales organization, the Renewal Specialist must be efficient and accurate across a range of time-sensitive activities. In addition, they will work closely with Inside Account Managers to assist with add-on business to their portfolio of accounts.


• Manage 400+ accounts for renewal and retention  

• Must meet or exceed assigned quota
• Negotiate, protect and grow renewal revenue stream within assigned territory
• Drive on time and accurate renewals by following internal processes and procedures
• Maintain consistent and accurate deal progression updates in for all renewal opportunities in your territory from Quote to Close
• Build relationships with internal teams and leverage those relationships to produce positive outcomes for the company and your customers

Category: Customer Success

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Carbon Black is a leading provider of next-generation endpoint security.

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