KAYAK: Quality Manager
10 Canal Park
Cambridge, MA 02141

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Position

Reporting to a Manager of Quality Management, the Quality Manager is a key member of the team who is responsible for ensuring the delivery of high quality software at KAYAK.com, a worldwide leader in Internet travel search. In collaboration with product managers, developers and testers you will identify, analyze and document quality related requirements.

You will have an overview of manual and automated test cases, identify inefficient test coverage with potential risks, monitor test executions and report findings to the product team.

You'd monitor and use our quality metrics to advocate and assist development in producing a high quality product.

Responsibilities

  • Collaborate with development and product managers to identify, document and analyze product quality requirements
  • Help to define product acceptance criteria
  • Plan and monitor the development, implementation and execution of automated and manual test cases
  • Assess production quality metrics to refine quality requirements and test plans
  • Become the main point of contact between product managers, developers and QA resources to clarify testing expectations and the current testing status of new features
  • You will lead the testing activities of an offshore team dedicated to your product area
  • Assist with triaging a defect backlogs to reprioritize issues as necessary
  • Identify high priority issues to ensure timely resolution
  • You are the voice of quality for one or more products

Qualifications

  • Excellent written and verbal communication skills and quantitative analysis skills
  • 5+ years experience in an engineering, product management, quality assurance or similar role in a high-velocity software product or service development environment including at least 2 years experience writing software and/or automated tests
  • Experience working with offshore teams and with colleagues in multiple time-zones
  • Deep knowledge of at least one of the following UI technology stacks: web UI, mobile web or mobile applications and/or the following back-end technologies: enterprise Java, service oriented architectures, relational and non-relational databases.

Required Skills

  • You are an effective colleague and collaborator
  • You have shown dedication to delivering high quality software in a fast-paced dynamic environment
  • You are detailed oriented while always keeping track of the big picture

How To Stand Out

  • Having experience with Atlassian products (Bamboo, JIRA, Bitbucket, etc.)
  • Having experience with or exposure to software development in a CI/CD environment
  • Having experience with a large scale, customer facing, continuously available web based product or service.

About KAYAK

Our mission at KAYAK is to provide the world's favorite travel planning tools. With every query, KAYAK searches other sites to show travelers the information they need to find the right flights, hotels, rental cars and vacation packages.

And because our team is always on the lookout for ways to make travel planning and trip management even easier, we offer a variety of tools and features such as KAYAK Trips, Explore and Price Forecast and are constantly evolving our app, Facebook Messenger and Slack bots, Alexa skill and related A.I. innovations.

In addition to KAYAK, we manage a portfolio of metasearch brands including: momondo, Cheapflights, SWOODOO, checkfelix, Mundi and Hotels Combined that together process more than two billion consumer queries a year.

KAYAK is an independently managed subsidiary of Booking Holdings.

Benefits and perks

  • 4 weeks paid vacation
  • Day off on your birthday
  • Generous retirement plans
  • Awesome health, dental and vision insurance plans
  • Flexible Spending Accounts
  • No stupid meetings
  • Drinks, coffee, snacks, games etc.
  • Flexible hours
  • Free massages from professional massage therapist
  • Regular team events/excursions

KAYAK is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees no matter their race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Whoever you are, just be you.

Full-time