PatientPing: Provider Growth Manager
10 Post Office Square
Boston, MA 02109

Employee Testimonials


Provider Sales Manager

Boston, MA

PatientPing is a venture-backed health technology company based in Boston, MA that is transforming healthcare delivery. We are building a national network that connects providers with real-time notifications when their patients receive care anywhere, so that providers can better coordinate patient care. Our customers include hundreds of health systems, physician organizations, and post-acute care providers across the country. Our vision is bold to build a national care coordination network that allows providers to put patients at the center of their care.

Job Description:

The primary responsibility of the Provider Sales Manager is to manage a team responsible for growing PatientPings care coordination community across a large geographic region. You will be in charge of setting and executing on a growth strategy across that region with a focus on acquiring skilled nursing facilities, home health agencies, and physician organizations. Emphasis will be placed on your ability to execute against a regional strategy while also ensuring that your downline develops into successful individual contributors at PatientPing.

What You Will Do:

As a Provider Sales Manager, your revenue responsibilities cover the region you are responsible for. This includes revenue targets by state as well as those of your immediate downline (region target).

The primary revenue driver for your team will be identifying and closing SNF, HHA, and PO deals in your territory (this includes net new opportunities as well as upselling current customers). You are responsible for ensuring that the region quota is delivered by ensuring that your downline is achieving against their individual targets.

You will work with the Director of Growth to develop a sales plan that compliments the work that our Enterprise and Mid-Market Hospital sales teams are doing within your region. Your goal will be to further expand on that strategy to maximize our coverage in a state and ultimately your region. In most situations, this will mean primarily focusing on growing our post-acute footprint.

You will train your team to be able to prepare and present PatientPing services to cultivate relationships with these key players to explore, structure, and close partnership opportunities that build PatientPings network. This will include the following responsibilities:

A firm understanding of the healthcare landscape of your region

Extensive research and org chart building of SNF, HHA, and PO prospects in your territory

Managing your teams outbound meeting booking and meeting delivery to ensure key opportunity generation metrics are hit

Training and managing your tea to ensure successful conversion of these opportunities into paying customers that are an asset to the PatientPing provider community, while avoiding both short and long-term risk to our business.

In addition to your revenue responsibilities, you will be responsible for developing your downline. This will include but is not limited to the following:

Ensuring each member of your team is executing against a quarterly sales plan

Develop your downline by ensuring that each member of your team has a yearly development plan

Accompany each member of your downline on, at minimum, 2 on site meetings a quarter

Hold weekly meetings with your downline to ensure that they are progressing against KPIs, including revenue metrics, meetings, and opportunities generated

You will be given every opportunity to develop your skills and further your career, because of this, it is incredibly important that we know where you want to spend your time developing in addition to where we think you may need to increase your skills. You will be asked to design and maintain a development plan that will actively be reviewed with the Director of Growth.

What Success Looks Like:

in 3 months

You will acquire a firm understanding of the healthcare landscape of your region

The market fits for our solution (Hospital, PO, SNF, HHA, ACO)

Sales tools training (Salesforce, LinkedIn, Definitive Healthcare)

You will work with the Director of Growth to develop a sales plan for your region and the individuals on your team that compliments the work that the other Growth teams are doing within your region. Your goal will be to further expand on that strategy to maximize our coverage in a state

Accurate reporting of revenue in your region

In 6 months

Further increase your knowledge of the healthcare landscape of your region

Take on full management responsibility of your regional team.

Uncover and communicate strategic market opportunity & learnings to internally support team growth

In 12 months

Have met full revenue-quota targets

Further developed your team through training and individual development plan

What You Need:

6+ years of professional experience in a business-to-business environment (preferably health or tech)

BA/BS degree

Tenacious and sharp problem solver who does not shy away, but rather is motivated by seemingly intractable challenges

Previous team management experience

Entrepreneurial, trailblazing spirit, eager to be at the forefront of health system transformation

Strong self-starter with a track record of proactively getting things done (this also means you are comfortable with ambiguity)

What You Get:

Join one of the fastest growing health tech companies in the country

Have the autonomy to build something with a brilliant and enthusiastically supportive team

Learn best practices from world class investors and advisors

Become an expert on healthcare delivery system transformation

Receive cash and equity compensation with health, dental, and other benefits

PatientPing is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.


Employee Testimonials

Office Manager

Q: How does PatientPing recognize an individual's successes?

A: At PatientPing, we encourage public praise through channels like Slack and Lattice. We also set aside time for shout-outs at our weekly all-hands meeting. At our quarterly company meetings, each department recognizes one or two employees as "Star Pingers” -- we call out the company values they embody and present them with customized pins.

Senior People Operations Lead

Q: How have you experienced career growth?

A: I started working at PatientPing as an Office Manager/EA. Being the 6th hire at a startup means that your role knows no bounds, and I am so grateful to have had the opportunity to explore all aspects of our business from customer support to accounting. I currently support a team of over 100 employees as a Sr. People Operations Lead.


Q: How do you go about fostering creativity amongst your team?

A: Giving them freedom to fail. Creativity inherently means trying something new, which implies risk. We want people to feel free to take risks without feeling the fear of failure! That, and very powerful cold-brew coffee.

VP of Growth

Q: What does success look like on your team?

A: The people that have been successful have these attributes. 1. Grit–they never give up. 2. Adaptability–startups change at a hyper-fast pace, people that embrace change really thrive. 3. Curiosity–they’re constantly learning and improving their skills. 4. Humility–they look at how they can improve themselves and regularly talk about their mistakes.

Lead Software Engineer

What is a day in the life of an engineer at PatientPing?

Every day can be different. You can be heads down implementing a feature, solving problems with the CI infrastructure, hashing out technical designs with fellow engineers, collaborating with product managers and UX designers on solutions for our customers, or sitting in on user research calls to learn first hand about pain points that different people in the healthcare industry face. This, sprinkled with a couple of ping pong matches if you are so inclined, makes life fun and challenging in all the best ways at PatientPing.