Job Post

Product Manager, Mobile Apps

4 Copley Place - Floor 7
Boston, MA 02116

Product Manager, Mobile Apps

Wayfair believes everyone deserves a home they love, and that furnishing your home should be a source of fun, not anxiety. Our consumer-facing Product team plays a crucial role in making this vision a reality for millions of people around the world. Partnering with Engineering, Experience Design, Analytics and business leaders across Wayfair, our Product team ensures that were building technology that solves important customer problems in elegant, scalable, measurable ways. Were tackling a wide array of fascinating, incredibly difficult problems - like helping a massive, rapidly growing global customer base efficiently find the perfect products from our catalog of >10M items (with the majority of traffic on mobile), building 2-sided marketplaces to connect consumers with interior designers and contractors, and leveraging A/R and Computer Vision to help customers visualize products in their space. We have a modern tech stack including sophisticated capabilities around AI, data science, multivariate testing and personalization. And were a highly collaborative, supportive team that values learning, psychological safety and intentional career development.

Over the past several years, Wayfair has been heavily investing to build the best e-commerce shopping app across devices to help consumers create a home they love, wherever they may be. These efforts have resulted in a highly-rated (4.8 stars on the App Store, 4.5 stars on Google Play), awarded (won the 2018 Webby for shopping), and featured (Apple App of the Day) experience. But our job is far from finished, with substantial opportunities to deliver against a bold app vision, grow user adoption, improve innovative features like View in Room 3D and Search with Photo, and invent the next wave of revolutionary experiences.

We are looking for an experienced Product Manager to help us take the App to the next level of great. Your role will be to ensure that the App provides the most loyal Wayfair customers with the most delightful and immersive experience possible on their devices and unlocks a platform to acquire the next generation of Wayfair users.

This role will join a growing App team that owns the product experience across all of Wayfairs brands in all of our targeted geographies (US, Canada, UK, Germany). This role will be instrumental in growing a platform that already delivers more than $1B in annual run rate revenue. This role offers the opportunity to transform the way millions of consumers around the world create homes they love, have a major impact at a rapidly growing $10B public company, partner with executives across the company on a high-profile initiative, and grow our existing cross-functional teams of experienced product managers, software engineers, data scientists, product designers and analysts.

What You'll Do

  • Own the product roadmap for your team, spanning iOS/Android platforms, all our retail brands and all of our international locations. This will include a combination of building and owning some features directly (e.g., View in Room product, App onboarding experience), and enabling a large number of other teams to build new features/tools on top of our platforms.
  • Measure performance, keep your pulse on the customer, anticipate bottlenecks, make trade-offs and take acceptable risks to maximize the benefit for our customer and business.
  • Write detailed user stories and requirements for product initiatives, and assist a cross-functional team of designers, manual testers, and engineers to bring them to life.
  • Utilize data to understand customer needs and behaviors, and transform that knowledge into platform enhancements and new features.
  • Lead project planning and provide updates to stakeholders for cross-group & cross-departmental projects.
  • Work closely with engineering and product leadership to understand larger, department & company wide initiatives.
  • Help translate department initiatives into manageable, actionable components.

What You'll Need

  • 3+ years experience in e-commerce or B2C product management
  • Track record of building high-impact consumer products
  • Ability to think and perform both tactically and strategically
  • Excellent analytical skills with demonstrated experience turning data into actionable insights
  • Deep understanding of business strategy and metrics
  • Passionate about building functional and engaging user experiences
  • Cross functional leadership experience
  • Entrepreneurial mindset, with a bias for customer focused innovation
  • Ability to multi-task and work well within a dynamic, fast-paced organization
  • BA with strong academic record (strong preference for quantitative, scientific, or technical backgrounds)
  • Experience managing a team is a plus
  • Familiarity with Excel, SQL, and multivariate testing practices a plus
Category: Product Management

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