Hopper: Product Manager- Hotels
275 Third Street
Cambridge, MA 02142

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ABOUT HOPPER


At Hopper, were on a mission to make booking travel faster, easier, and more transparent. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the worlds fastest-growing travel app -- one that enables our customers to save money and travel more. With over $235M CAD in funding from leading investors in both Canada and the US, Hopper is primed to continue its path toward becoming the go-to way to book travel as the world continues its shift to mobile.


Recognized as the fastest-growing travel app by Forbes and one of the worlds most innovative companies by Fast Company two years in a row, Hopper has been downloaded over 40 million times and has helped travelers plan over 100 million trips and counting. The app has received high praise in the form of mobile accolades such as the Webby Award for Best Travel App of 2019, the Google Play Award for Standout Startup of 2016 and Apples App Store Best of 2015.


Take off with us!


THE ROLE


Product Managers at Hopper are smart creatives that will take the Hopper app from a disruptive, startup product to being the global leader in mobile travel. As a Product Manager, you will work at the intersection of development, data science, and user experience, as well as have a competitive understanding of the travel landscape to facilitate the creation of successful new features. On any given day - whether youre weighing the tradeoffs of offering new features, scoping and specifying solutions, or shepherding features through development - your contribution will be critical to Hoppers current and future success.


After helping users plan over 100 million trips through our Air product, we want to create as data-driven, consumer-centric of a marketplace for Hotels - guiding users to the best hotel deals for their own personal and unique travel needs. Whether it be a last-minute business trip across the country, or long-needed family vacation somewhere warm, Hopper Hotels will do all of the legwork to surface the right deals at the right time for travelers of all kinds. Product Managers for Hotels must be scrappy, creative, hands-on doers that can find innovative ways to build up the Hotels product and create a unique, differentiated experience for our users that no travel technology has been able to do before - are you up for the challenge?

IN THIS ROLE, YOU WILL:

  • Manage a product roadmap for a set of features from inception through implementation; collect requirements, establish key performance metrics, craft the user experience, and drive execution
  • Collaborate closely with data science to dive deep into our data to understand our users
  • Work with business leaders to help shape and drive business cases for product features
  • Ideate and wireframe new features that will be in the hands of millions of users across the globe
  • Identify the essential qualities of each feature: what's important, what's not, how can we limit cost and risk?
  • Understand and explain complex technical issues, discern impact, and communicate them to maximize clarity and drive resolution
  • Use good judgment to make appropriate trade-offs when scoping and specifying solutions, ensuring that anything we build adds value to the business and continues to delight our users

A PERFECT CANDIDATE HAS:

  • Thrived in a consumer product role and delivered delightful features at scale
  • An innovative and detail-oriented approach to problem-solving
  • The instinct to get on a whiteboard and explain their thinking, and even faster to document that thinking into expected use cases and user behaviors, driving UX for new features from start to finish
  • Exceptional ability to grasp, manage, and articulate complex systems
  • Experience connecting innovative solutions to real-world, user problems with actual business needs of a rapidly scaling organization
  • Technical depth that allows you to communicate with, understand, and earn the respect of world-class engineers and data scientists
  • A track record of being proactive and persuading colleagues by constructing a compelling narrative both in-person and in-writing
  • Past success analyzing data, drawing accurate conclusions, and adjusting strategy accordingly
  • No ego. Strong focus on doing what is right for the customer and the company
  • Experience with mobile product development strongly preferred
  • Experience with GDS, CRS, airline, hotel and/or other travel systems a plus


BENEFITS


Well-funded and proven startup with large ambitions, competitive salary and stock options

Dynamic and entrepreneurial team where pushing limits is everyday business

100% employer paid medical, dental, vision, disability and life insurance plans

Access to a 401k (Boston) or Retirement Savings Plan (Montreal)

Easy commute with a paid-for public transportation or parking pass

IATA Travel Agent Card for discounts in the travel industry

Fully stocked kitchen with: coffee/tea, beer, bagels and snacks (both healthy and not-healthy)

Team lunches, offsite activities and much more!

Full-time