: Product Manager
275 Wyman St
Waltham, MA 02451

Employee Testimonials

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Who We Are

Cimpress Technology develops cutting-edge, best-in-world software that our mass customization businesses use to create personalized products for over 17 million global customers. Our Mass Customization Platform is comprised of modular, multi-tenant services. Our businesses can choose the solutions that work for them, or assemble any custom combination they need. This makes it easier and faster to do things like introduce new products, reach customers and track orders. And this kind of innovation keeps customers coming back. Just last year, Cimpress generated $2.88B in revenue through customized print products, signage, apparel, packaging and more.

We encourage our engineers to think like an owner to continue to act small as we grow. Every team defines their own roadmaps, and uses the programming languages and technologies that suit them best. This helps us have a big impact at the enterprise level while still feeling small and nimble.

What You Will Do:

  • Engage with internal and external partners on a regular basis to communicate progress and collect feedback as part of the iterative development process.
  • Capture requirements and synthesize diverse information into relevant improvements to products and services
  • Work with other teams and businesses to identify dependencies, ensure alignment across workstreams and influence decision-making through strong leadership skills
  • Collaborate with the UX designers to transform business requirements into wireframes to guide development for web applications
  • Lead qualitative and quantitative user research initiatives for data driving decision making
  • Be the voice of the customer for our internal teams, optimal balancing customer and business requirements
  • Assist in owning the prioritization of new features and bugs in partnership with squad leads
  • Enable the success of the teams through clear articulation of user stories, requirements, and success criteria to deliver on customer features
  • Work collaboratively day to day with the development teams to clarify business requirements, remove obstacles, and constantly communicate to gain alignment on product features
  • Build and maintain product roadmap to supervise progress and achieve near-term objectives

Your Qualifications:

  • 3-5 years of product or project management experience in a technology company
  • 1-2 years of work in the e-Commerce delivery domain of a technology company
    • for example: defining delivery options in a way that is easily consumable by e-Commerce businesses looking to sell that product on their website
  • Excellent communication written and verbal and the ability to modulate your communication appropriately for a broad range of audiences (senior leadership to development teams)
  • Confirmed analytical skills with experience turning data into meaningful insights

Nice to Have:

  • Bachelors degree, preferred in business, social sciences, or technical field

About Us:

Led by founder and CEO Robert Keane, Cimpress invests in and helps build customer-focused, entrepreneurial mass customization businesses. Through the personalized physical (and digital) products these companies create, we empower over 17 million global customers to make an impression. Last year, Cimpress generated $2.88B in revenue through customized print products, signage, apparel, packaging and more. The Cimpress family includes a dynamic, international group of businesses and central teams, all working to solve problems, build businesses, innovate and improve.

Equal Opportunity Employer:

Cimpress Tech, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

Full-time

Employee Testimonials

Adam Lawless
North American Public Relations Lead

I’ve worked in a variety of environments throughout my career and I’ve always been told that having work-life balance was a priority. Not until coming to Vistaprint have I seen this ideology followed through on and put into practice so effectively and passionately with ample paid time off and work-from-home opportunities. I see Vistaprint as an extended family, but we never forget that each team member has a life and family outside that needs as much attention and care. I look forward to coming to work each and every morning. But more importantly, I know that when I’m needed at home, I’m able to put my full attention where it’s needed.”

Andrew Holmes
Sr. Analyst

Vistaprint has a culture that allows me to feel psychologically safe to communicate honestly, I am enabled to share and receive feedback early and often. With regular touch bases with my manager, I can control my development, finding opportunities to take on projects that challenge me to work on areas of improvement or/and showcasing my strengths.

Sebastian Klapdor
Chief Data Officer

What stands out to me the most about Vistaprint is the culture of entrepreneurship, collaboration and putting the customer first. It feels like a $1.5bn startup with quick decision making, a fail-fast approach and agile teams that can pivot when something doesn’t work out. 

Veronica McCarthy
VP, Technology

Vistaprint is going through a transformation, and we are using technology in new and unique ways to deliver jaw-dropping value for our customers. The work of the technology team is the engine that is driving Vistaprint’s success now and into the future as we build and maintain flexible, scalable cloud-based microservices architecture using APIs. Our tribe and squad structure gives the technology teams autonomy to determine their own roadmaps and how they will achieve their goals using innovative strategies.  We work backwards from customer outcomes and experiences to drive our roadmaps. We are a community of builders creating the next generation of ecommerce in mass customization a reality.