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PatientPing is a venture-backed health technology company based in Boston, MA that is transforming healthcare delivery. We are building a national network that connects providers with real-time notifications when their patients receive care anywhere, so that providers can better coordinate patient care. Our customers include hundreds of health systems, physician organizations, and post-acute care providers across the country. Our vision is bold to build a national care coordination network that allows providers to put patients at the center of their care.
As the Product Manager, you will be working closely with other product managers and a cross functional team of engineers, QAs, designers, internal stakeholders, and end users to identify and solve problems that allow our customers to successfully coordinate care for patients. You will design, prototype, test, and iterate on solutions that delight users and facilitate the success of critical customer initiatives. Were looking for a product manager who deeply understands and can champion our internal and external customers in a complex B2B environment.
What Success Looks Like:
In 3 Months...
You understand the existing processes & tools for facilitating core use cases of the PatientPing system.
You are providing daily guidance to the team on short-term deliverables, while coordinating with the broader product organization to contribute to the medium- to long-term roadmap.
You are triaging and making tradeoffs on the daily standup, balancing competing needs & interests
In 6 Months...
Work collaboratively with the agile team, internal stakeholders (operations, support), and end users. Continuously maintain, prioritize, and iterate on your product backlog.
Connect the roadmap with the growth and capacity plans to ensure the onboarding team can keep up with and get ahead of anticipated growth.
Build and expand on user metrics and instrumentation to identify opportunities to unblock product growth and adoption.
In 12 Months...
Maintain and manage a long-term internal product roadmap that connects to PatientPing KPIs and success metrics, as well as key customer problem themes for 2020 and beyond.
What You Need:
You have product management, business analyst, or product owner related experience in a software product that people use as a regular part of their daily work.
Youre familiar with iterative and agile development principles and practices, including breaking large product goals into small, achievable slices for early and frequent delivery.
Youre comfortable driving projects from start-to-finish, with a predictable cadence and involving multiple stakeholders from diverse disciplines.
You possess excellent communication and interpersonal skills.
Youre comfortable with data-driven systems, and ideally have experience working directly with an account management or customer success team to enhance their workflow.
Product Management experience at an enterprise SaaS company is a plus
Healthcare experience and HL7 data experience are a plus
What You Get:
Join one of the fastest growing health-tech companies in the country
Have the autonomy to build something with a brilliant and enthusiastically supportive team
Learn best practices from world-class investors and advisors
Become an expert on healthcare delivery system transformation, and work closely with the countrys most innovative health systems
Receive cash and equity compensation with health, dental, and other benefits
PatientPing is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.
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