Lookout: Product Manager
28 State Street, 19th Floor
Boston, MA 02109

Employee Testimonials

Alex Gladd - Lookout Employee
Heinzel Factora - Lookout Employee
Stephanie Shupe - Senior Software Engineer at Lookout

Video

Lookout is a cybersecurity company for the post-perimeter, cloud-first, mobile-first world. Powered by the largest dataset of mobile code in existence, the Lookout Security Cloud provides visibility into the entire spectrum of mobile risk. Lookout is trusted by hundreds of millions of individual users, enterprises and government agencies and partners such as AT&T, Verizon, Vodafone, Microsoft, Apple and others. Headquartered in San Francisco, Lookout has offices in Amsterdam, Boston, London, India, Sydney, Tokyo, Toronto and Washington, D.C. To learn more, visit www.lookout.com and follow Lookout on its blog, LinkedIn, and Twitter.

Our product leaders are passionately creating a secure experience for millions of smartphone customers around the world. PMs are the core of the companys product and business leadership, working closely with our Engineering, Marketing, Data, Business Development and Finance teams to set strategy for, define, design, and directly manage nearly all aspects of our technology and products and their impact on our business. Product management at Lookout represents a great opportunity for any product manager ready to be a part of some of the hottest trends in technology and business today.

This individual will have strong customer-centric product management experience, the ability to work on multiple products, and will take the initiative to improve both our products and our processes. This is a full time position located at Lookouts location in downtown Boston.

What youll be doing

As a Product Manager, you will be responsible for defining and delivering features that drive user value and key metrics in the Lookout product portfolio across Personal and White Label apps.

Key responsibilities

  • Work with our external customers and internal teams to shape and define the product roadmap
  • Manage product relationships with carrier partners alongside business stakeholders to deliver on existing projects and grow new business
  • Lead cross functional team to bring features from ideation to live operation - including writing specs, prioritizing feature milestones, and plan for development and adoption of the product
  • Own backlog for releases and prioritization based on customer and business needs

Requirements

  • 3-5 years of product management experience, including 2+ years experience within product management launching high quality mobile products
  • Demonstrated experience in managing product requirements and translating them into compelling products and capabilities
  • Comfortable working with designers on wireframes and mockups as well as usability research
  • Self-starter with can-do attitude and enthusiasm to overcome obstacles and get the job done, even if it means solving problems outside of your defined role
  • Exceptional written and verbal communications skills: ability to clearly articulate technical solutions to internal and external audiences and distilling communications to executives
  • Innate ability to drive consensus and forward motion
  • Organized with the ability to thrive and get the right things done in an environment where there is no end of things to do
  • BS/BA or equivalent
Full-time

Employee Testimonials

Alex Gladd - Lookout Employee
Alex Gladd
Forward Deployed Engineer, Sales

Why is what you do important?

I think protecting people as they use their mobile devices on a daily basis is important. I don’t think I would go a day without having my device with me and I don’t really know anybody who would these days. I think today there’s more exposure to attacks and compromises than ever before, for both people and organizations. I also love supporting our team. There’s an awful lot of work that needs to be done and a limited number of people with the right skillset out there... READ FULL EMPLOYEE SPOTLIGHT

Heinzel Factora - Lookout Employee
Heinzel Factora
Staff Technical Program Manager

What is one of your favorite projects you’ve worked on at Lookout?

I’ve been really lucky because I’ve worked on a lot of projects in my time here, but the last big program I worked on was our Mobile Threat Protection launch to the public. It’s one of my favorites because when I joined the team, it was only made up of eight or nine people. Now, that team has grown to around 40 people with four different Scrum teams, and I got to be there through that growth. It was an opportunity to really shape the team and the product.This was a brand new, and very important project and product for us. Alongside the team, I got to identify what Mobile Threat Protection would look like in terms of features and functionality set, and helped determine the schedule and drove the delivery... READ FULL EMPLOYEE SPOTLIGHT

Stephanie Shupe - Senior Software Engineer at Lookout
Stephanie Shupe
Senior Software Engineer

How has your team helped you or what is one of your favorite memories/anecdotes from the team?

One of the biggest skills my team helped me learn was testing. I hadn’t gotten into a habit of code testing when I first came out of my boot camp program years ago. I had done a little bit of it, but my team, and Lookout, really demands that code work as well as possible before it ever gets into quality assurance’s hands. They helped me set up tests, which changed the way I looked at writing my code. Here’s how it works: the product team gives us the expectations for that product or feature. You take those expectations and write them into your test. Effectively your code is going to fail all of those expectations at first, but then one by one you make them pass and can rest at the end knowing that your project works the way you wanted. It’s not a complete failsafe, but it’s a cool method of writing code that I learned solidly from my team. The nice thing is, Lookout’s whole engineering organization uses the same kind of methodology, so if you transfer teams like I did, you can carry your coding practice with you. That’s something I’m really thankful for....READ FULL EMPLOYEE SPOTLIGHT