: Product Manager
311 Arsenal Street
Watertown, MA 02472

Employee Testimonials

Office Tour Photos


We are looking for a Product Manager to join our Medication Management team within our Clinicals division. Your job will be to understand the market and customer, contribute to a product vision, developing business cases, ensure a product or set of product features meets business requirements and driving the creation and delivery of the product. But enough about us, lets talk about you.

You are passionate about problem-solving, and always take a customer-centric approach. You know how to energize cross-functional teams around a problem and use data to identify and prioritize solutions.

The Team: Our Medication Management team builds tools that empower providers to make informed, personalized clinical treatment decisions in partnership with each patient. The team is responsible for maintaining and enhancing the system that sends over 17 million prescription messages each month.

Job Responsibilities

  • Work with product leadership to define business strategy and delivery of portfolio roadmaps
  • Understand user needs, market forces and business models
  • Clearly articulate business requirements for the problems were trying to solve
  • Effectively communicate business value of the product features and roadmap
  • Drive ongoing backlog allocations and prioritization with an agile scrum team
  • Identify and track metrics and success criteria to create transparency and visibility to program success and opportunities for improvement
  • Determine whether to kill, pivot or proceed with feature ideas based on data
  • Be the voice of these product decisions within the organization
  • Drive business requirements through lifecycle of the product, including UX/CX/Support requirements
  • Manage the priorities and expectations of multiple stakeholders (e.g. customer, sales, partners) to gain inputs to portfolio
  • Partner with marketing and client-facing teams to execute product roll-out strategies
  • Enthusiastically learn from others based upon their experience

Typical Qualifications

  • 5 years of product management or related experience
  • Track record of using qualitative and quantitative data to prioritize and drive decision-making
  • Experience with product management or product design with a focus on software products and/or internet technologies
  • Experience with best practice agile software development and lean startup principles

About athenahealth

  • Our Vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
  • Our Location: This role is based in Watertown, MA, just a few miles outside of Boston. Watertown is our Global Headquarters and our campus, the Arsenal on the Charles, is home to a number of restaurants, a local gym and large outdoor space. This office also has a cafeteria, coffee caf and food trucks that rotate every day.
  • Our Culture: At athenahealth, our employees (or athenistas) are committed to making healthcare smarter. Our success is dependent on the diversity, collective spirit, and contributions of our people, clients and partners. We value teamwork and believe that the strength of our team comes from supporting each other and leveraging our specialized skills. If you are looking for company that will enable you to work outside of your comfort zone to transform the healthcare ecosystem, athenahealth is the place for you.
  • Our Perks: Along with health & financial benefits, our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support, collaborative workspaces and dog-friendly offices - just to name a few.

Employee Testimonials

Olivia Adams
Lead Member Of Technical Staff

“I enjoy working at athenahealth because I am making something that matters.  My passion isn’t writing code - it’s what writing code enables me to do, which is make something for other people.  And there’s no nobler cause than healthcare.”


Sherry Cheuk
Product Operations Manager

“athenahealth has a mission to transform healthcare, which is something I really admire.  Every company out there is trying to grow, but I think our focus on making an impact and delivering value is really powerful.  Our work is about improving people’s lives.”