Cogito: People Analytics Specialist

As the People Analytics Specialist, youll play a key role in creating frameworks that support an engaging employee experience and enable the business to achieve results. As the administrator for our People Operations, youll own our systems, including our Applicant Tracking System, Human Resource Information System, and more; you will create and maintain the platforms that support the hiring and employee data needs of the business. You will partner with the other members of the People team to implement and administer People programs, policies, and practices, and ensure that employees and managers have the proper tools needed to use our processes, systems, and platforms effectively.


This position reports to the Director of People & Culture. If youve been in roles such as People Analyst or Analytics, People Operations, People Systems, HR Analyst or Analytics, HR Operations, HR Systems, or similar roles - wed love to talk with you!

Responsibilities:

  • Oversee the daily operation of the HR Information Systems (HRIS) and evaluate HRIS software needs; design new or modify existing HRIS approaches to meet changing demands; provide job aids and train employees on new features as they are released
  • Administer, maintain, and improve the use of People team platforms and systems, including Applicant Tracking System, Employee Engagement, and others; partner with stakeholders to maximize efficiency and effectiveness
  • Oversee the daily operation of the People team platforms and systems: administer, maintain, and improve the use of the HR Information System (HRIS), Applicant Tracking System, Employee Engagement, and others; evaluate, design new, and/or modify existing systems/platforms to meet evolving demands; partner with stakeholders to maximize efficiency and effectiveness of systems/platforms
  • Troubleshoot, resolve, and report technical issues for systems and platforms
  • Research vendors and implement new integrations and features as needed
  • Assist in development, communication, and implementation of People policies and guidelines; provide feedback on policies and programs to functional area specialists and management
  • Provide information, guidance, and direction on People processes, procedures, and programs to employees and managers; provide proper tools for employees on systems and processes as needed
  • Implement, monitor, and iterate on processes to optimize and scale the evolving workforce and culture
  • Organize and support company-wide processes such as performance reviews, talent review, engagement surveys, etc
  • Partner with Finance and Payroll to coordinate payroll changes and updates
  • Process employee data changes and updates (i.e., leaves, title changes, reporting structure, wages, etc.); regularly audit data to ensure accuracy
  • Provide regular and ad hoc reporting
  • Use metrics (i.e., employee turnover rates, engagement scores, performance ratings, etc.) to make informed recommendations to the business
  • Design manuals and document data processing procedures
  • Ensure compliance with GDPR and other data protection regulations; pull EEOC reporting as needed
  • Liaise with IT/Security department regarding platforms, systems, and audits
  • Willingness to take on new challenges and responsibilities

Requirements & Skills:

  • Proven experience as an HRIS Administrator or similar role (2-4 years desired)
  • Hands-on experience with databases, including the maintenance and auditing of data accuracy and the creation and design of tables, files, and reports
  • Proficiency administering various HR systems, including HRISs and ATSs; experience with Namely, Lever, and/or CultureAmp platforms a plus
  • Familiarity with payroll systems, including pre and post-tax deductions
  • Excellent analytical, reporting, and data visualization skills; experience with Tableau and/or Google Sheets a plus
  • Superior communication skills; highly responsive, service-oriented, and reliable
  • Excellent organizational skills and well-honed attention to detail
  • Polished, warm, and welcoming professional presence
  • Flexible and adaptable to rapidly changing priorities and different personalities
  • Tenacious attitude and willingness to see all work and projects through to completion
  • Strong, resourceful, and creative problem-solver
  • Positive, motivated, and enthusiastic presence
  • Knowledge of labor legislation and data protection regulations like GDPR
  • BSc/BA in relevant field, additional HR training a plus


Benefits:


Your choice of comprehensive benefits for you and your familys health, dental, vision, disability, and life insurance

Monthly catered lunch and live product demos

401(k) retirement plan options

Ongoing professional development and cross-training

20 days vacation time and 11 company holidays (yes, Patriots Day is a holiday)

Company paid parental leave upon hire

Competitive pay, stock options, and annual bonus eligibility

Casual dress and fun office atmosphere

Pre-tax commuter benefits

Stocked groceries in the kitchen

Office location in the heart of Boston with convenience to the MBTA lines


Equal Opportunity Employer:


Cogito is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status or veteran status.


Authorization to Work:


Applicants for employment in the US must be authorized to work in the US.

Full-time

Employee Testimonials

Joel Makhluf
Joel Makhluf
Director of Demand Generation

Cogito is a game changer, blending artificial intelligence, machine learning and behavioral science to elevate the human ability to recognize non-verbal social cues and be more emotionally intelligent. I am impressed with all facets of Cogito and knew I was making the right decision to join their team.

Martha Sager
Martha Sager
Business Development Manager

I work for Cogito because serving behemoth companies whose goals are to be customer-centered by empowering agents with tools that provide for more positive outcomes, benefiting all involved, is work that I am privileged to do.  

Derek Popek
Derek Popek
Talent Manager

I know Cogito is the place for me because it hits everything I look for in a company and in an opportunity. I want to be around brilliant, driven and nice people tackling big challenges and that is exactly what we’re doing at Cogito.