Toast: Payroll Solutions Engineer
401 Park Drive
Boston, MA 02215

Employee Testimonials

Maura Grimes Toast
Edmund Korley Toast
Kendal Austin Toast

Office Tour Photos

Video

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.

What you will do:

  • Become a subject matter expert in the Toast Payroll product, the value proposition, and competing platforms to effectively support the "Go-To-Market" organization
  • Present the Toast platform to prospects and existing customers remotely and in-person
  • Work with the team to create Payroll focused enablement content to help educate the Go To Market organization on the product
  • Learn to identify the prospects business challenges and whether to position the value of the Toast platform and/or the partner ecosystem as a solution
  • Learn to clearly communicate gaps in product/market fit to Product Management and Product Marketing teams
  • Work closely with Sales Enablement regionally to provide training and product expertise

Do you have the right ingredients?

  • Minimum two years in hospitality or related industry experience required
  • Ability to handle complex customer communications fluently, while maintaining high levels of customer satisfaction
  • Detail-oriented with strong problem solving and trouble shooting skills
  • Deep understanding of HRIS, Payroll and Labor scheduling solutions
  • Ability to manage multiple customer engagements while working in a fast-paced environment
  • Exceptional communications and customer service skills
  • Bachelors Degree or equivalent experience
  • Must have the ability to collaborate with Product Management, Sales Enablement, and Marketing teams under minimal supervision
  • A strong spirit and energy to provide the best support in the restaurant industry
  • Comfortable working in an entrepreneurial environment
Full-time

Employee Testimonials

Maura Grimes Toast
Maura Grimes
Field Service Coordinator

"Ahh toast is awesome! The people, the culture, the bouncy balls, the crazy customers, the killer POS system, and the incredible talent floating through the air. "

Edmund Korley Toast
Edmund Korley
Software Engineer

"I've been participating in the Toast2Toast mentoring project. As a relatively new engineer at Toast, getting the opportunity to discuss technical (and other) topics with a mentor has been really valuable."

Kendal Austin Toast
Kendal Austin
Sr. Marketing Manager

"I have a degree in Marketing Communications and have worked in B2B technology my entire career. My background ranges from social media to paid programs to product marketing. I heard about Toast from a mentor and was connected with the co-founder on LinkedIn. As the second Marketing hire at Toast, I've had the opportunity to be a generalist as well as a specialist, moving where I was needed as the team grew."

Archie Grace Toast
Archie Grace
Engineering Manager

"I looked at a lot of start-ups during my last job search and Toast was by far the most exciting. It was instantly obvious to me how the product is useful to people and why someone might want to buy it. The proof of that has been in the way we have grown and the excitement we have already generated. However, what really excites me about the company is that I feel like we are just scratching the surface in terms of what we can accomplish. There are SO many untapped opportunities around our product and as we continue to grow, I am excited about being able to explore them more.​"