Toast: Payments Operations Analyst
401 Park Drive
Boston, MA 02215

Employee Testimonials

Maura Grimes Toast
Edmund Korley Toast

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Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.

Role:

Toast is looking for a Payments Operations Analyst to play an integral role in scaling Toasts rapidly growing business. You will be the go-to person for Sales Executives, Restaurant Success Managers and Toast Support teams, assisting them in any issues/questions pertaining to credit card processing. We are looking for a motivated self-starter with excellent analytical skills and an eagles eye for consistency.

What you will do:

  • Perform payments data analyses and manage related data
  • Support the Sales process and become a subject matter expert regarding Toasts payment solutions
  • Manage and improve upon all operational processes that touch Toast Payments
  • Support and partner with Sales Enablement on Payments education initiatives
  • Support optimizing internal business operations for scale

Do you have the right ingredients?

  • 1-3 years of experience in an operations or analytics role
  • BS/BA in Finance, Economics, Mathematics or related fields
  • Advanced Excel skills and ability to understand complex models
  • Attention to detail
  • Experience in a customer facing capacity
  • Ability to manage multiple competing priorities in a high growth, fast-paced environment
  • An inquisitive nature and a mathematical/analytical mind
  • Experience using Salesforce, especially reporting

Bonus Ingredients:

  • Experience in a high growth tech company
  • Data analysis programming languages a plus
  • In depth knowledge of the credit card industry
Full-time

Why We Work Here

Maura Grimes Toast
Maura Grimes
Field Service Coordinator

"Ahh toast is awesome! The people, the culture, the bouncy balls, the crazy customers, the killer POS system, and the incredible talent floating through the air. "

Edmund Korley Toast
Edmund Korley
Software Engineer

"I've been participating in the Toast2Toast mentoring project. As a relatively new engineer at Toast, getting the opportunity to discuss technical (and other) topics with a mentor has been really valuable."

Kendal Austin Toast
Kendal Austin
Sr. Marketing Manager

"I have a degree in Marketing Communications and have worked in B2B technology my entire career. My background ranges from social media to paid programs to product marketing. I heard about Toast from a mentor and was connected with the co-founder on LinkedIn. As the second Marketing hire at Toast, I've had the opportunity to be a generalist as well as a specialist, moving where I was needed as the team grew."

Archie Grace Toast
Archie Grace
Engineering Manager

"I looked at a lot of start-ups during my last job search and Toast was by far the most exciting. It was instantly obvious to me how the product is useful to people and why someone might want to buy it. The proof of that has been in the way we have grown and the excitement we have already generated. However, what really excites me about the company is that I feel like we are just scratching the surface in terms of what we can accomplish. There are SO many untapped opportunities around our product and as we continue to grow, I am excited about being able to explore them more.​"