Owl Labs: Operations Program Manager, Sustaining
33 1/2 Union Square,
Somerville, , MA 02143



Owl Labs is hiring an Operations Program Manager, Sustaining to join the Operations Team. 

This person will be responsible for component readiness, assembly, test, quality, delivery and continuous improvement of product builds. This position works closely with other key cross-functional teams from Hardware and Product Design Engineering, Part Suppliers, Procurement, Operations, Finance, Marketing and Contract Manufacturers to develop the strategic direction, goals, objectives and key measurement systems to ensure the business goals are met.


Role & Responsibilities

  • Ensure on-time product delivery, reducing cost, and increasing product quality.

  • Defining and executing continuous improvement initiatives.

  • Managing product risks such as supplier quality, component end of life and component availability.

  • Ensure suppliers on time delivery and quality performance.

  • Own Bill of Material (BOM) component list.

  • Handle sustaining related ECO’s throughout the lifecycle of the products

  • Responsible for overall material cost savings objectives including the facilitation of quoting based on sourcing strategy.

  • Component price negotiations.


Job Requirements

  • Experience with sustaining engineering and with high volume production in China

  • Demonstrated project management and supply chain management skills

  • Strong organizational and analytical abilities

  • Strong social and verbal/written/presentational skills

  • Convert business needs/requirements into executable strategies

  • Ability to adjust priorities and manage time wisely in a fast-paced, dynamic environment

  • Understanding of inventory management requirements

  • Ability to manage multiple projects simultaneously, coordinating priorities, and initiatives

  • Motivated and results oriented creative thinker

  • Bachelor's degree in Engineering, Supply Chain Management, Operations or Business

  • Ability to travel internationally as much as 25% of the time

Meet Owl Labs 

Owl Labs’ mission is to solve a problem we’ve all experienced: meetings suck, and they are especially painful for the remote participants on the other side of the call. Considering the rapid growth in remote and distributed work, this is a perfectly timed problem for Owl Labs to solve. The market is hungry for products and content that make remote and distributed work better.


With $22.3M funding from Spark Capital, Matrix Partners, and Playground Global, Owl Labs has created the Meeting Owl, a 360° smart video conferencing camera that sits in the center of the table and uses robotics algorithms to automatically highlight different people as they talk. After launching the product in June 2017, thousands of companies have purchased the Meeting Owl, saying it offers the most natural and inclusive meeting experience they’ve ever seen.


Owl Labs is 33% remote and headquarters are based in Somerville, MA. This role can be either an on-site or remote position. Please specify in your application.