Toast: Marketing Operations Manager
401 Park Drive
Boston, MA 02215

Employee Testimonials

Maura Grimes Toast
Edmund Korley Toast
Kendal Austin Toast

Office Tour Photos


The Marketing Operations team plays a key role in Toasts Go-to-Market Strategy. By conceptualizing and executing operational strategies and plays, the team supports the full range of Marketing functions. The team is a resource to team members and thought partners in developing strategy and technology investments.

The Marketing Operations Manager will lead key projects for the Marketing and Go-to-Market organization ensuring high quality leads reach our sales force. S/he will work cross functionally and with Marketing Operations team members to manage the implementation of systems, tools and reporting structures for new products, ecommerce solutions and new marketing channels.

What you will do:

  • Create and manage the process to incorporate new product launches into our Marketing Technology eco-system

  • Partner with leaders on the Content and Partner Marketing teams to scope the operational needs for key Marketing campaigns and initiatives each quarter.

  • Support the Sr. Manager of Marketing Operations on the management of the Marketing Technology roadmap by helping to strategize and procure the next generation of Marketing Technology

  • Be a thought partner with team members across the organization to help them consider the operational/ infrastructure needs of their projects

  • Work collaboratively with cross functional teams on new product planning, marketing infrastructure and sales channel design and implementation

  • Communicate effectively across teams to drive projects forward and share progress

  • Drive collaboration across the Marketing Operations, Business Systems and Business Intelligence teams to identify inefficient processes and apply automation technology and best practices to solve them

  • Improve Marketing data quality (including data append and deduplication) through systematic database cleansing, leveraging data collection best practices and vendor engagements.

  • Collaborate across teams to improve to Marketing and Sales processes that drive speed and efficiency in systems.

Do you have the right ingredients?

  • 4-7 years of Marketing, Sales or Business Operations experience

  • Required experience with integrated CRM (Netsuite, and marketing automation solutions (Hubspot, Marketo, Eloqua, Silverpop, etc)

  • Familiarity with B2B Marketing Funnel measurement/ Sirius Decisions Waterfall

  • A proven project leader. Someone that can own a project from conception to completion

  • Detail oriented; enjoys working with data and new technology. A successful candidate will use both to solve complex business issues

  • Experience with Agile project management

  • Proven problem solving skills

  • Works well independently and part of a team

  • Adaptable and comfortable with a fast paced work environment, works well under deadlines


Employee Testimonials

Maura Grimes Toast
Maura Grimes
Field Service Coordinator

"Ahh toast is awesome! The people, the culture, the bouncy balls, the crazy customers, the killer POS system, and the incredible talent floating through the air. "

Edmund Korley Toast
Edmund Korley
Software Engineer

"I've been participating in the Toast2Toast mentoring project. As a relatively new engineer at Toast, getting the opportunity to discuss technical (and other) topics with a mentor has been really valuable."

Kendal Austin Toast
Kendal Austin
Sr. Marketing Manager

"I have a degree in Marketing Communications and have worked in B2B technology my entire career. My background ranges from social media to paid programs to product marketing. I heard about Toast from a mentor and was connected with the co-founder on LinkedIn. As the second Marketing hire at Toast, I've had the opportunity to be a generalist as well as a specialist, moving where I was needed as the team grew."

Archie Grace Toast
Archie Grace
Engineering Manager

"I looked at a lot of start-ups during my last job search and Toast was by far the most exciting. It was instantly obvious to me how the product is useful to people and why someone might want to buy it. The proof of that has been in the way we have grown and the excitement we have already generated. However, what really excites me about the company is that I feel like we are just scratching the surface in terms of what we can accomplish. There are SO many untapped opportunities around our product and as we continue to grow, I am excited about being able to explore them more.​"