Search

Get unlimited job listings with a BIZZpage

VentureFizz Job Board

356 Jobs Listed
Boston |

ERT is currently searching for a Director, Clinical Data Management based in our Boston, MA office. This exciting opportunity will play a critical role in developing and implementing departmental strategies and ensure high customer satisfaction with the data product provided by ERT to our client groups. In this role you will be responsible for:

  • Monitor the productivity and quality of the Clinical Data Management team.
  • Develop methods to track and report key performance indicators such as team productivity, successful data delivery,...
Boston |

Join us as a Project Manager II, where you will be responsible for directing and managing services of more complex projects and higher visibility clients, with the goal of delivering the highest quality eCOA (eClinical Outcomes Assessment) software & service with on-time delivery. 

ERT is a global data and technology company that minimizes uncertainty and risk in clinical trials so that our customers can move ahead with confidence. With more than 45 years of clinical and therapeutic experience, ERT balances...

Burlington |

Healthedge is looking for a Senior Java Developer who is passionate about solving real world business problems to join our team. As a Senior member of the team, you will be working on developing solutions that help our customers integrate with our product suite.  You will be working as a problem solver with plenty of unique assignments within the department. You will be a key member involved with design discussions, coding on the backend and working heavily with the database and J2EE/integration technologies.

You will be an experienced Java developer with background in Service...

Burlington |

The ideal Business Consultant candidate will fulfill a role on the Business Services Consulting team for HealthEdge’s Payor products- HealthRules Payor and/or HealthRules Care Manager.  There is 80% travel required for this role, which typically involves being at the client site Monday through Thursday with the remainder of the time being virtual/home office.
 
Candidates should possess 3-7 years of experience (7+ for Principal Consultant) working in the health plan industry in areas such as claims processing, benefits configuration, member enrollment, correspondence,...

Somerville |

A Maker is an inventor, designer and tinkerer. They are the people and companies who spawn new ideas that inspire and stir the imagination of consumers. In this role you will have direct contact with these Makers on a daily basis, allowing for a much deeper dive into an ever-growing array of businesses, as well as exposure to unique challenges. Each Associate is thoroughly trained to handle responsibilities and be prepared to contribute on cross-functional projects across the organization.

Key Activities:

  • Prepare Makers and Products for launch...
Boston |

About Tufin

Tufin is the leader in Network Security Policy Orchestration for enterprise cybersecurity. More than half of the top 50 companies in the Forbes Global 2000 turn to Tufin to simplify management of some of the largest, most complex networks in the world, consisting of thousands of firewall and network devices and emerging hybrid cloud infrastructures. Enterprises select the company’s award-winning Tufin Orchestration Suite™ to increase agility in the face of ever-changing business demands while maintaining a robust security posture. The Suite reduces the attack...

Boston |

Position Overview

The right candidate will thrive in a dynamic environment, contribute innovative ideas, demonstrate flexibility, and drive customers towards strategic goals. The Enterprise Customer Success Manager is responsible for managing a defined book of business to ensure our largest Enterprise-level customers successfully deploy, optimize, and maintain Rapid7 solutions and continue to renew their licenses year-over-year.

CSMs are the customer relationship leaders that secure long-term relationships, drive adoption of Rapid7 solutions, team with Account...

Boston |

Rapid7 is a leading provider of security data and analytics solutions that enable organizations to implement an active, analytics-driven approach to cyber security. We combine our extensive experience in security data and analytics and deep insight into attacker behaviors and techniques to make sense of the wealth of data available to organizations about their IT environments and users. Our solutions empower organizations to prevent attacks by providing visibility into vulnerabilities and to rapidly detect compromises, respond to breaches, and correct the underlying causes of attacks....

Boston |

The Rapid7 Managed Service Senior Technical Program Manager and escalation manager role is responsible for driving the success of Rapid7 customers managed services security programs while building and maintaining strong customer relationships cross functionally and with customers. Successful candidates will demonstrate a proven ability to manage enterprise customers and communicate effectively across varied levels of technical understanding. You will help ensure a high level of customer satisfaction that drives services, ROI recognition, strong contract renewals, and solution growth...

Boston |

At Rapid7, our people are passionate about security, challenging convention to create a more secure future. As part of a talented and passionate team, Rapid7 Product Consulting helps customers build and cultivate an exceptional security program through the use of Rapid7s product suite.

Job Responsibilities:

  • Construct creative, solution-based approaches to architecture design, implementation and production roll-out of Rapid7 products

  • Perform high-quality product enablement training for new and existing...

Boston |

Senior Advisory Services Consultant

Rapid7 Advisory Service Consultants are some of the most talented, well-seasoned cybersecurity leaders in the industry. Success in these roles means being part of a team who possess a passion for customer success, technology, and solving complex cybersecurity business problems with innovative solutions.

Advisory Services at Rapid7 deliver services that transform the way our customers manage their cybersecurity programs and set them up for long term success.

Our clients engage us to provide world-class...

Boston |

Position Overview
The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer Success...

Boston |

Job Overview:

Do you enjoy being in the fight, investigating unusual activity, tearing apart malware, and chasing attackers? Do you pride yourself on developing methods for identifying and analyzing breaches? Do you feel compelled to help organizations improve their abilities to effectively detect threats and drive incident response?

Rapid7's Incident Response Service team offers the opportunity to respond to active incidents, investigate historical breaches, and work with clients to simulate full-scale incidents. Our Incident Response Consultants pride themselves on...

Boston |

Manager of Customer Success Management

Company Description
Rapid7 is breaking down silos and transforming how Security, IT, and DevOps teams work together to drive secure innovation. Our analytics and automation cloud, Rapid7 Insight, provides the shared visibility, intelligence, and connected workflow these teams need to manage the vulnerabilities, threats, and performance issues that put their organizations at risk. With more than 7,100 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry...

Boston |

Company Description
Rapid7 is breaking down silos and transforming how Security, IT, and DevOps teams work together to drive secure innovation. Our analytics and automation cloud, Rapid7 Insight, provides the shared visibility, intelligence, and connected workflow these teams need to manage the vulnerabilities, threats, and performance issues that put their organizations at risk. With more than 7,100 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and...

Boston |

Position Overview

The Customer Adoption Manager is responsible for expediting Rapid7s customers time to value and ensuring ongoing success by engaging and driving usage of Rapid7 solutions during the onboarding process. Rapid7 is looking for a candidate with strong communication skills, a history of helping customers achieve value by driving product adoption and a passion for technology. This role will require you to work cross-functionally to ensure Rapid7 delivers a best-in-class customer experience that allows customers to achieve their security program...

Boston |

Position Overview

  • The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer...
Boston |

Manager, Instructional Design

The Training and Certification Team is recruiting a game changer a player/coach with substantial experience creating interactive, instructionally sound learning content. We need someone toleadourInstructional DesignTeam intransformingour traditional, predominantly PowerPoint-based content into blended learning experiences that are as exciting and advanced as our products.

By joining Carbon Black asthe Instructional DesignManager, you willmanage, coach,and directour highly collaborative, geographically dispersed Instructional DesignTeamto...

Boston |

Customer Success Engineer

As part of Carbon Blacks Go-to-Market team, the Customer Success Engineer (CSE) is responsible for the technical health of our customers after implementation is complete. The CSE works directly with customers to proactively review customer environments and make recommendations for best practice configuration and design.

As the ideal candidate, you have both a technical and services/support background that enables you to quickly assess and offer value to Carbon Blacks customers.

What Youll Do

  • ...
Boston |

Customer Success Engineer

As part of Carbon Blacks Go-to-Market team, the Customer Success Engineer (CSE) is responsible for the technical health of our customers after implementation is complete. The CSE works directly with customers to proactively review customer environments and make recommendations for best practice configuration and design.

As the ideal candidate, you have both a technical and services/support background that enables you to quickly assess and offer value to Carbon Blacks customers.

What Youll Do

  • ...
Boston |

The Senior Customer Success Manager (CSM) is responsible for ensuring the overall success and ongoing renewals for Carbon Blacks growing enterprise customer base. As a key member of the Customer Success team in the Sales organization, the Senior CSMs primary focus is to own the renewal business for their designated enterprise accounts. The Senior CSM also works closely with the Regional Sales Representatives for add-on business in the portfolio of accounts.

What youll do:

  • Responsible for overall customer success and health for a portfolio of Carbon Black's...
New York |

Ordergroove is a commerce technology platform that enables brands and omnichannel retailers to achieve what we call Relationship Commerce - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships. Our unique combination of powerful technology and proprietary data and analytics, is helping some of thelargest brandsin the world transform their retail experiences across channels.

Were hiring an Account Manager who will be responsible for the management and...

Cambridge |

Empower our caregivers to deliver the highest quality of childcare. Support and strengthen our reputation of being the best childcare guaranteed.



Responsibilities

Organize high quality day-to-day childcare:

- Develop and maintain a positive, professional relationship with nannies

- Coordinate with families and care recruitment to facilitate successful nanny placement


...

New York |

Acquired by Accenture Digital in June 2017 and founded in 2010, Intrepid is an end-to-end mobile design and development studio with headquarters in Cambridge, MA and offices in NYC, Houston, and Chicago. With expertise in insightful product strategy, well-crafted design and development for iOS, Android, Web and Rails, we help companies, from startup to enterprise, boldly navigate their mobile future.

Accenture Digital

The digital revolution is changing everything, transforming how we work and play, and...

New York |

Acquired by Accenture Digital in June 2017 and founded in 2010, Intrepid is an end-to-end mobile design and development studio with headquarters in Cambridge, MA and offices in NYC, Houston, and Chicago. With expertise in insightful product strategy, well-crafted design and development for iOS, Android, Web and Rails, we help companies, from startup to enterprise, boldly navigate their mobile future.

Accenture Digital

The digital revolution is changing everything, transforming how we work and play, and...

New York |

Acquired by Accenture Digital in June 2017 and founded in 2010, Intrepid is an end-to-end mobile design and development studio with headquarters in Cambridge, MA and offices in NYC, Houston, and Chicago. With expertise in insightful product strategy, well-crafted design and development for iOS, Android, Web and Rails, we help companies, from startup to enterprise, boldly navigate their mobile future.

Accenture Digital

The digital revolution is changing everything, transforming how we work and play, and...

Cambridge |

Acquired by Accenture Digital in June 2017 and founded in 2010, Intrepid is an end-to-end mobile design and development studio with headquarters in Cambridge, MA and offices in NYC, Houston, and Chicago. With expertise in insightful product strategy, well-crafted design and development for iOS, Android, Web and Rails, we help companies, from startup to enterprise, boldly navigate their mobile future.

Accenture Digital

The digital revolution is changing everything, transforming how we work and play, and...

Cambridge |
Position Overview:
Quick Base is looking for a Senior Director of Customer Success to lead a team 20+ Customer Success Managers and 4 Managers of CSMs (and growing).  We are looking for a strong leader with experience growing a high performance team that brings best practices based on 10+ years of experience in software, services and customer success.
 
The ideal candidate will have experience in a senior position managing customers and technical solutions in a SaaS model, software SaaS platform experience is preferred. He or she...
Nashua |

Akumina, the world’s leading digital workplace software platform, empowers enterprises to easily build and deploy personalized digital experiences to any audience. This allows organizations to focus on driving quantifiable increases in employee engagement, productivity, and collaboration while ensuring they get more out of their investment in Office 365, Azure, and non-Microsoft enterprise cloud applications. Akumina’s customers include Whole Foods Market, The Boston Red Sox, GlaxoSmithKline, iRobot, The World Trade Center and the United States Federal Government to name a few....

Boston |

The Customer Success Manager is responsible for leading Luminoso Technologies’ portfolio of customer relationships throughout the lifecycle of a customer.  The Customer Success Manager focuses on driving new customer onboarding, building strong relationships with users and maximizing customer engagement.

Key Responsibilities

Ownership of the post-sale customer engagement, including but not limited to:

  • Developing strong relationships with key stakeholders at all organizational levels;

  • Creating customer success plans for each...

Burlington |

NetBrain is the market leader disrupting the network automation space. Our ground-breaking automation platform leverages the power of dynamic maps to provide CIOs and network teams with end-to-end network visibility while enabling adaptive automation across the organization’s physical, virtual and software-defined networks. Today, over 2,000 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform to automate network documentation, troubleshooting, and change management. 

“NetBrain...

Burlington |

NetBrain is the market leader disrupting the network automation space. Our ground-breaking automation platform leverages the power of dynamic maps to provide CIOs and network teams with end-to-end network visibility while enabling adaptive automation across the organization’s physical, virtual and software-defined networks. Today, over 1,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform to automate network documentation, troubleshooting, and change management. 

 

“NetBrain’s success is due to...

New York |

Ordergroove is a commerce technology platform that enables brands and omnichannel retailers to achieve what we call Relationship Commerce - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships. Our unique combination of powerful technology and proprietary data and analytics, is helping some of the largest brands in the world transform their retail experiences across channels.

The Client Solutions Consultant will support the Solutions Team and Ordergroove...

New York |

**Please note this is a full time, temporary position based out of our New York City office**

Ordergroove is a commerce technology platform that enables brands and omnichannel retailers to achieve what we call Relationship Commerce - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships. Our unique combination of powerful technology and proprietary data and analytics, is helping some of the largest brands in the world transform their retail...

New York |

Ordergroove is a commerce technology platform that enables brands and omnichannel retailers to achieve what we call Relationship Commerce - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships. Our unique combination of powerful technology and proprietary data and analytics, is helping some of the largest brands in the world transform their retail experiences across channels.

Were hiring a Strategic Client Director ...

New York |

Accelerate Human Achievement: that is UiPath's purpose. We are the leader in Robotic Process Automation (RPA) and the highest-valued AI enterprise software company in the world. With over $568 million in funding from top venture capital firms like Accel, CapitalG, Kleiner Perkins, Sequoia, IVP, Madrona Venture Group, Meritech Capital & Coatue, we are on an unprecedented trajectory of growth. With this funding, we have an incredible opportunity to improve the way people work globally.


Our award-winning company...

New York |

As we continue to rapidly expand our global team, we are hiring a Customer Success Manager to drive strategic thinking and deliver an industry-leading level of service to our Enterprise client base across NA.

At the core of our business is the global customer success team. Over 80 people across 10 offices, all working towards one mission: Make Every Customer Successful. Our mantra is what drives us to ensure that all of Brandwatchs clients get the very best out of our technology. In the ever changing world of social media we are constantly...

Waltham |

We are searching for a technical support engineer who possesses a blend of technical and customer-facing skills to successfully analyze, root cause, contain, and resolve complex technical issues. You will work with a small, highly motivated team and contribute to the companys culture, engage in high-energy exchanges on product roadmap, and keep our automation solutions up and running, ensuring our customers have the best experience possible. This is a unique opportunity; you will have an immediate impact on the development of our company. We guarantee you will be bragging about your job...

Boston |

If you or a loved one has ever experienced a major medical event, you know how overwhelming it is to process the flood of information that followswhether its hastily delivered guidance from your doctor, or a pile of paperwork on managing your recovery. And once you get home, it can feel impossible to know where to start, or how to stay on track to reach your health goals.


At Wellframe, were helping healthcare organizations fill this gap, so people can get the holistic resources and support they need to feel their best, outside...

Waltham |

We are searching for a Hardware Reliability Engineer to help support our growing customer sites. An ideal candidate possesses electro-mechanical experience, learns quickly, and can work both independently and across the organization effectively. You will join our Hardware Reliability Team, combined with software support, configurations, and deployment engineering teams, to make our customers successful. This position has opportunity for the candidate to grow with the company and take on additional responsibilities over time. This unique role requires a mix of hands-on technical capability...

Somerville |

Want to be part of shaping the future? Our breakthrough ability to unlock insights from the web radically improves intelligence and cyber threat visibility for our commercial customers. Were a high-energy, fast-paced, and fast-growing company. Youll need the ability to understand and adapt to rapid product and technology developments, as we improve our products in close partnership with customers. Youll have the support of a seasoned executive management team and world-class investors.

Product Trainers are part of Recorded Futures Customer Success team, which is responsible for...

Somerville |

Want to be part of shaping the future? Our breakthrough ability to unlock insights from the web radically improves intelligence and cyber threat visibility for our commercial customers. Were a high-energy, fast-paced, and fast-growing company. Youll need the ability to understand and adapt to rapid product and technology developments, as we improve our products in close partnership with customers. Youll have the support of a seasoned executive management team and world-class investors.

This Role: As a Associate Solutions Architect, your primary responsibility will...

Somerville |

Want to be part of shaping the future? Our breakthrough ability to unlock insights from the web radically improves intelligence and cyber threat visibility for our commercial customers. Were a high-energy, fast-paced, and fast-growing company. Youll need the ability to understand and adapt to rapid product and technology developments, as we improve our products in close partnership with customers. Youll have the support of a seasoned executive management team and world-class investors.

The Intelligence Services Operations team is seeking a Business Analytics intern to work out of...

Somerville |

Want to be part of shaping the future? Our breakthrough ability to unlock insights from the web radically improves intelligence and cyber threat visibility for our commercial customers. Were a high-energy, fast-paced, and fast-growing company. Youll need the ability to understand and adapt to rapid product and technology developments, as we improve our products in close partnership with customers. Youll have the support of a seasoned executive management team and world-class investors.

Cyber Threat Analysts work as part of our Analyst Services team that partners with...

New York |

Brandwatch is a Digital Consumer Intelligence suite that combines digital, survey, social and first-party data sources with data science and AI. This enables organizations like Unilever, Walmart, and Dell to find the signal in the noise, bring market research into the digital era, and understand consumer and market trends in real time.

Reporting to the Chief Customer Officer, the VP of Global Professional Services will be fully responsible for the strategic direction, operational execution, and delivery across multiple geos and functions. The current global team consists...

Cambridge |

Traveler Support Specialist
EF Educational Tours

Boston, MA


Your Role

As a Traveler Support Specialist for EF Educational Tours, you are the primary resource for parents as they navigate the process of sending their students abroad. You will manage all aspects of the customer life cycle, by providing our travelers and their parents with information from initial tour enrollment, to preparing for departure, right up to the tour itself. This phone-based role will allow you to combine your sales instincts...

Boston |

Klaviyo sends over a billion emails a month across thousands of customers. Our Deliverability team is responsible for ensuring that these emails are successfully delivered into our customers inboxes. This work involves remediating blacklists, identifying spam traps, working with ISPs to optimize sending rates and working with clients to make sure they send email using best practices. The Deliverability team is currently looking for an experienced professional in email deliverability and compliance.

If you have the following skills, please consider joining our team...

Cambridge |

Customer Relations Representative
EF Go Ahead Tours
Cambridge, MA USA

At EF Go Ahead Tours we believe youre never too old to be a student of the world. For over 25 years we have guided individuals across the globe through carefully crafted group travel. Our travelers range from young professionals to retirees, solo travelers to entire families, travel enthusiasts to those stepping off their first flight. We believe that the best way to learn about the world is to experience it. Every day we come to work hoping to help as...

Boston |

About EverTrue:

EverTrues mission is to build relationships in pursuit of a better world. We hire smart, fun, and vibrant people who share a passion for making a difference in the world and who are naturally wired to care about the happiness of others.

EverTrue is a big data and analytics SaaS company meeting the needs of the technologically underserved $300 billion nonprofit market. Our cutting edge software is true to our mission of enabling relationship-building in pursuit of a better world. The EverTrue platform is utilized by over 200 institutions,...

Boston |

Promoboxx is the only retail marketing platform, powered by brands, that connects and aligns national manufacturing brands with independent, specialty retailers to increase local awareness and sales. We are proud to partner with leading brands, including Chevrolet, GE Appliances, New Balance and The North Face, to transform the way retailers and brands market together at a local level. Promoboxx is rapidly expanding, and we are looking for the next retail trailblazer to join our team!

The Customer Success Manager will be responsible for driving customer adoption and success...

Boston |

3Play Media is hiring a Customer Onboarding Specialist! The Customer Onboarding Specialist will set up customers for immediate success by facilitating the implementation process for new accounts. As a Customer Onboarding Specialist, you will educate new customers, help solve technical problems, and ensure smooth adoption of our products and services. 3Play Media prioritizes delivering an amazing customer experience and this is the first step in the process.

The ideal candidate is high energy, experienced with web-based technologies, passionate about helping customers, and...

Burlington |

Overview

NetBrain is an automation platform that leverages the power of dynamic maps to provide network teams end-to-end network visibility while enabling automation across the entire network. Today, over 2,000 of the world’s largest Enterprises and Managed Services Providers use NetBrain’s platform to provide visibility and automation during troubleshooting and network changes.

 

We are seeking a Customer Success Manager with a strong background in Customer Success for Enterprise IT solutions to join our growing Customer Success...

Burlington |

Overview

NetBrain is an automation platform that leverages the power of dynamic maps to provide network teams end-to-end network visibility while enabling automation across the entire network. Today, over 2,300 of the world’s largest Enterprises and Managed Services Providers use NetBrain’s platform to provide visibility and automation during troubleshooting and network changes.

 

We are seeking an Associate Customer Success Manager to join our growing Customer Success Team. Strategically you will be responsible for driving product...

Framingham |

Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers.

Recently honored by the Boston Business Journal as the #4 Best Place to Work in the midsize category, the 10th fastest growing private company in Massachusetts, and named ranked #611 nationally on the Inc. 5000 list; Definitive has more than doubled in size in the past 2 years.  Our expansion has created the need for talented Sr. Customer Success Managers ...

Boston |

We’re looking for a motivated, analytical individual to help us ensure our customers’ exceptional product experience. Customer happiness is the driving force of our success, and it takes a lot of thought, care, patience, persistence, and knowledge.

You will interact directly with customers (through Zendesk) to hunt down solutions to their problems, to inform our product roadmap, and to assist with scaling our Support operations for substantial growth. Toward these ends, you will work closely with all of our departments, especially the development team, our account managers and...

Boston |

Customer Success Managers (CSMs) at Klaviyo are a critical part of our success and the success of our customers. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for CSMs who are passionate about providing the best experience to customers who are scaling their businesses with Klaviyo.This is a great opportunity for someone with a...

New York |

Company Description:

The backbone of the healthcare system is communication between patients and their doctors, among healthcare teams, and even between practices and third-party providers like pharmacies, labs, and insurance companies.

But healthcare communication today is broken. Its disconnected, siloed, antiquated, and highly inefficient and in worst-case scenarios, its even responsible for lost patient lives.

Were trying to fix that. Klaras mission is to transform communication in healthcare, so all patients can receive great care....

Waltham |

The primary function of the Customer Success Engineer (CSE) is to work with customers in identifying, resolving, and preventing issues using Actifio products.  In this role, you will build technical skills around Linux, Databases, Scripting,  and Systems Architecture, not to mention great career growth within the team. We ask for strong technical aptitude and excellent communication skills.

Responsibilities/Key Tasks

  • Responsible for providing technical support to Global Actifio customers and partners, both electronically
    and via telephone for any...
Boston |
ClimaCell is a weather technology company that can detect weather nobody else can see, thanks to unique hypersensing technologies developed in-house. We see everything around us as a potential weather sensor, and we want to repurpose almost anything you can think of into a weather data collection device. With superior data, the best-performing models, and user-friendly products, we’re mapping all of the world’s weather data, providing forecast coverage even to underdeveloped areas that currently lack reliable...
Boston |

Overview

In this retention focused position, you will support both internal and external customers with a variety of contractual issues while considering the needs of the customer and business. This position interacts with, collaborates with and provides support cross functionally to Sales, Support, Billing, Finance and Product Management.  Success will be determined in the measurement of key performance indicators including NPS and detailed productivity metrics.  This is an excellent opportunity for a positive, motivated and highly organized individual. 

...
New York |

Were the leader in workload automation for hybrid cloud and transforming the way IT operates. We want the brightest and most driven individuals who are looking to steer the future of technology.If you thrive in a team-based environment where intellectual curiosity and willingness to go the extra mile without giving up are in your DNA, we want to hear from you!

As one of our Engagement Managers (EM), you will build post-sales relationships with the largest and most complex Turbonomic customers. You will be an EM to ensure successful implementations and to ensure that the customers...

New York |

Were the leader in workload automation for hybrid cloud and transforming the way IT operates. We want the brightest and most inspired individuals who are looking to steer the future of technology.If you have intellectual curiosity and the willingness to go the extra mile without giving up are in your DNA, we want to hear from you!

As one of our Enterprise Services Engineers (ESE), you will implement the Turbonomic platform and working towards our services framework as a dedicated on-site resource.You will be a technical representative providing tactical and operational guidance in...

New York |

Were the leader in workload automation for hybrid cloud and transforming the way IT operates. We want the brightest and most inspired individuals who are looking to steer the future of technology.If you have intellectual curiosity and the willingness to go the extra mile without giving up are in your DNA, we want to hear from you!

As one of our Integration Engineers you will be responsible for integrating the Turbonomic platform into our customers environments and business workflows. Our integration team is the advanced services team responsible for implementing, configuring and...

White Plains |

Were the leader in workload automation for hybrid cloud and transforming the way IT operates. We want the brightest and most inspired individuals who are looking to steer the future of technology.If you have intellectual curiosity and the willingness to go the extra mile without giving up are in your DNA, we want to hear from you!

As one of our Integration Engineers you will be responsible for integrating the Turbonomic platform into our customers environments and business workflows. Our integration team is the advanced services team responsible for implementing, configuring and...

White Plains |

Our team provides technical training and certification for all our customers, partners, and employees.We love what we do, and we love where we work!If you are eager to learn the details of Turbonomics groundbreaking software, and to work in a fast-paced, start-up environment, Turbonomic is a great fit to jumpstart your career as a Technical Trainer.

We are looking for a highly motivated Technical Trainer who is customer-focused and obsessed about learning and education.You will collaborate with our customers to ensure that they are using our platform to its full potential.

...

Boston |

Were the leader in workload automation for hybrid cloud and transforming the way IT operates. We want the brightest and most inspired individuals who are looking to steer the future of technology.If you have intellectual curiosity and the willingness to go the extra mile without giving up are in your DNA, we want to hear from you!

As one of our Integration Engineers you will be responsible for integrating the Turbonomic platform into our customers environments and business workflows. Our integration team is the advanced services team responsible for implementing, configuring and...

New York |

Company and background

The average consumer spends 70% of their time outside of the home, and thanks to the rapid proliferation of digital displays in cities and venues around the world, Digital Out of Home is one of the fastest growing media channels. Place Exchange is the first and only true programmatic platform for Out of Home (OOH) and Place-Based media, connecting digital marketers to consumers in physical space. We partner with premium publishers across the U.S. (and soon around the world), offering unprecedented scale, brand safety, and bottom-line results...

Cambridge |

Do you have what it takes to be a trusted advisor to Fortune 500 HR and Training managers? Are you a highly organized, customer-driven individual who can uncover the stories behind the data? Can you help our clients unlock the benefits of having English language fluency as a strategic asset for their global success?

We are looking for a bright, proactive and motivated Customer Success Manager to join our US Enterprise Sales team, based in our Cambridge, MA office.

The EF Corporate Solutions customer success team is dedicated to making every customer and their employees...

Boston |

We are currently searching for an Account Coordinator to join our Client Services Team in Boston. The Account Coordinator must be skilled in building strong relationships with our customers, both active advertisers and data partners aka Market Makers. They will be able to identify needs and requirements to promote ownerIQ solutions, and achieve mutual satisfaction. Our goal is to aid businesses to succeed while retaining and growing our accounts and business to achieve long-term relationships.

In this client facing role, the ideal candidate will maintain a portfolio of accounts...

Burlington |

ClickSoftwaredevelops softwareused by companies to schedule and dispatch field service employees. We developed ourmobile workforce solutionwith over 20 years of experience. Our advanced decision-making software helps managers optimize their business practices and complete more calls.

Click is the biggest, most versatile company in the field. We serve over 15,000 customers...

Boston |

Do you want to join one of Bostons hottest startups? More importantly, do you want to redefine Customer Support? The Customer Support team at Klaviyo has ambitions to establish a new standard for Customer Support at a SaaS business. We are looking for the most talented Customer Support professionals to help fulfill our ambitions.

We are looking for a manager who obsesses about providing the ultimate customer experience. To succeed here you will need the ability to find creative solutions to unique problems, to thrive in challenging situations, and to be...

Boston |

The Customer Success Team is a significant differentiator for Toast and the company is growing at a historic rate.

Our assignment in the CS StratOps Team is to uplevel our team through data analysis, technical tooling and operational best practices to ensure our team is efficient, effective and continues to delight our customers as we scale.

The CS Strategy & Operations PM will lead the full project lifecycle of high impact, cross functional process efficiency and customer experience initiatives, including: hardware and software implementations, workflow and process...

Boston |

Toast Overview:

Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toasts Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. Were growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers success and we have a lot of fun doing it. As a startup, we move fast and have a lot of opportunity for career growth, so if youre passionate about...

Tewksbury |

TimeTradeis growing and thats great news for you! We are looking for someone to add to our Service Delivery team. We dont want just any someone, we want extraordinary!! Are you vibrant, hard working, and looking for a new challenge? Are you great with customers? Do you thrive in a multi-taking environment? We want someone who enjoys helping others and is open to being helped; someone who knows how to self-manage their tasks and time and works well independently and in a team. We need a technically skilled fast learner with the ability to know when to make a decision and...

Boston |

To keep up with ObserveITs growing customer base, support team is looking for a Technical Support Engineer to join our support team in our Boston office. This is a key role that will play a vital part to our company success as we continue to grow across the country with an opportunity for you to be part of a venture-backed and fast-growing. We are looking for someone who is passionate about helping customers, strives to deliver the highest quality of support, and has an appetite for solving complex, technical problems. If youre passionate to learn and apply expertise/knowledge to solve...

Cambridge |

At edX, our mission is to offer a world-class education to everyone, everywhere, allowing them to gain the in-demand skills and knowledge that will lead to fulfilling careers and lifelong success. Today, edX provides more than 18 million people access to education from the best universities and institutions in the world, including Harvard, MIT, Oxford, and UC Berkeley. EdX provides inspirational and transformative knowledge to students of all ages, social status, and income, worldwide.

Are you a proactive, results-oriented professional who enjoys solving problems, pursuing...

Boston |

Onboarding Experts at Klaviyo are a critical part of our future success. We take the success and happiness of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers in their first 30-45 days setting up Klaviyo with the highest level of quality in both product knowledge and communication skills and, in the process, consistently meet and exceed customer expectations. We are looking for an Onboarding Specialist who is passionate about providing the best onboarding experience and support to customers who are scaling their businesses...

Cambridge |

Account Manager Account Services Team
Cultural Care Au Pair
Cambridge, MA

Please submit a cover letter with your application.

AboutCultural Care:

At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together international visitors with American host familiesproviding meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally...

Boston |

Location: Boston, MA

As an ​Account Manager you will be responsible for supporting & developing our growing branded customer base. You will be in charge of a rapidly expanding portfolio of FMCG brands and you will be their main point of contact.

As the face of Profitero with these customers, it will be down to you to build strong relationships with your main contacts and expand our network across the customer​'s organization​. The role will involve ensuring renewal via client satisfaction and identifying growth opportunities...

Lexington |

This position will maintain an office in our Lexington, MA headquarters. Client Success Management is an integration of functions and activities of Marketing, Sales, Professional Services, Training and Support. The purpose of this role is to build more proven value faster for both the Client and the business. This role will oversee all aspects of the business needs for a set of our existing clients; and will be the primary point of contact for both external and internal communications. Regular travel to client sites is required.

...
Boston |
It’s an exciting time to join JRNI. We’re scaling up our teams, and looking for an experienced Customer Success Manager to join our team. Customer Success is the term we use for ensuring our customers get the very best value from JRNI. The role encompasses nurturing customer growth, driving retention and ensuring customer satisfaction. Working hand in hand with the customer to drive insight, value and promote advocacy – ultimately ensuring customer fulfillment and success. 
You will be responsible for leading post-sales efforts including customer on...
Boston |

Threat Stack enables DevOps and SecOps teams to innovate and scale security by providing full-stack security observability from the control plane up to the application layer. Purpose-built for todays infrastructure, the Threat Stack Cloud Security Platform and Cloud SecOps Program combine cloud-optimized intrusion defense, continuous security monitoring, and proactive risk assessment to help security and operations teams detect security incidents, achieve compliance, and secure infrastructure in transition.

We are defining the way Cloud Security is done. We are the only cloud-...

Boston |

Threat Stack enables DevOps and SecOps teams to innovate and scale security by providing full-stack security observability from the control plane up to the application layer. Purpose-built for todays infrastructure, the Threat Stack Cloud Security Platform and Cloud SecOps Program combine cloud-optimized intrusion defense, continuous security monitoring, and proactive risk assessment to help security and operations teams detect security incidents, achieve compliance, and secure infrastructure in transition.

At Threat Stack, were building a continuous monitoring platform...

Boston |

Love dogs? This is the place for you!

About us

Discover your dog more than fur deep with the most comprehensive DNA test on the market. Designed by world leaders in dog genetics, in partnership with Cornell University, the Embark DNA Test tells owners what breeds make up their pets, how to prevent future possible health problems, and what features and traits their pet might have. Help us end preventable disease in dogs and improve the lives of pets and their people through genomics.

Embark is the only dog DNA test using a research-grade DNA microarray...

Boston |

Love dogs? This is the place for you!

About us

Discover your dog more than fur deep with the most comprehensive DNA test on the market. Designed by world leaders in dog genetics, in partnership with Cornell University, the Embark DNA Test tells owners what breeds make up their pets, how to prevent future possible health problems, and what features and traits their pet might have. Help us end preventable disease in dogs and improve the lives of pets and their people through genomics.

Embark is the only dog DNA test using a research-grade DNA microarray...

Cambridge |

Meet CarGurusthe #1 visited online car shopping website in the US. At CarGurus, were building the worlds most trusted and transparent automotive marketplace where its easy to find great...

Cambridge |

Meet CarGurusthe #1 visited online car shopping website in the US. At CarGurus, were building the worlds most trusted and transparent automotive marketplace where its easy to find great...

Cambridge |

Meet CarGurusthe #1 visited online car shopping website in the US. At CarGurus, were building the worlds most trusted and transparent automotive marketplace where its easy to find great...

Boston |

Dispatch, headquartered in Boston, is one of the fastest-growing software companies in America. Leveraging our proprietary adaptive platform and industry-leading technology integrations, Dispatch partners with customer-centric brands to simplify complex home service networks.

We are not a software vendor. We are a brand partner delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like...

Needham |

Viator and TripAdvisor Experiences are looking for a Needham-based Senior UX Copywriter to join the TripAdvisor Experiences content strategy team.The ideal candidate brings with them a background in copywriting and the ability to create compelling UX copy for a specific audience. This role reports into our Senior Content Strategy Manager, based in San Francisco, on a variety of projects involving content quality, research, and hierarchy, as well as working cross-functionally with product managers, researchers, engineers, and brand. This is a great career opportunity for a candidate who is...

Boston |

Secure Code Warrior’s vision is to empower developers to be the first line of defence in their organisation by making security highly visible and providing them with the skills and tools to write secure code from the beginning.

As an Enterprise Customer Success Manager, you will be partnering with our valuable Tier 1 customers to provide guidance and education on best practices for how to maximize adoption and engagement within the platform. Your journey with the customer will start with the sales transition through onboarding to renewal, with a focus on retention and an eye...

New York |

PIVOTAL CLOUD FOUNDRY SOLUTIONS

PRODUCT MANAGER - Pivotal Cloud Foundry Solutions

PIVOTALS STORY (VIDEO)

Founded in 2013, Pivotal Software, Inc., combines our leading cloud-native platform, tools, and methodology to empower the worlds largest organizations to adapt to change and build great software. Our technology unleashes developer productivity, while fulfilling our mission to transform how the world builds software.

YOU

You are unique: as...

Cambridge |

The Opportunity

Hult International Business School is seeking a motivated customer-service oriented professional as a Visas and Compliance Coordinator.

Under minimal supervision, this position will be responsible for all activities in support of providing seamless and exceptional service to the universitys international population. This position will be the key contact and resource to ensure a positive student experience at the onset. Working very closely with Student Services, Academics, and Registrar, this position will liaise with stakeholders to accurately...

Boston |

The Customer Success Manager (CSM) is responsible for managing the overall success of existing Localytics customers. The CSM will focus on net dollar retention (defined below), identifying upsell and growth opportunities (including Software, Growth, Services, Training, and Support), monitoring all Localytics related activities and usage, and being an advocate for the customer.

The CSM will be instrumental in building strong relationships with Localytics customers users and decision-makers, as well as collaborating with all appropriate Localytics internal organizations. The CSM will...

Boston |

About Wellist:

Wellist partners with hospitals that truly care about the patient experience to personally guide families to the support they need - from non-medical support services, to hospital resources and information, and personal social support. Our patient and caregiver engagement programs amplify the compassionate care delivered by front line staff to drive patient satisfaction, optimize staff productivity and address barriers to adherence across the care continuum.

Wellists outstanding contributions have been recognized by organizations including...

Boston |

The Mission of the Manager of Customer Operations will be to drive the effectiveness and efficiency of our Customer Success team. You will report into the Manager of Customer Success and partner closely with Success Leadership & Sales Ops to fully understand & optimize our efficiency to provide real-time insights that allow us to quickly adjust our customer success strategy to better support our customers and improve retention.

You Will:

  • Analyze customer behavior, churn, upgrades and downgrades and customer support issues to drive strategies...
Boston |

Fuze is a global cloud communications and collaboration platform connecting the digital workforce. Through one simple, secure platform with a best-in-class user experience, enterprise technology leaders can transform communications, reduce complexity, and empower people to seamlessly collaborate on any device, whenever and wherever they want.

Are you a natural-born leader with a passion for innovative technology? Interested in a career where youll make a difference in the way various organizations communicate? The Fuze Support Team is rapidly evolving and adapting to take on new...

Boston |

Toast Overview:

Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toasts Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. Were growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers success and we have a lot of fun doing it. As a startup, we move fast and have a lot of opportunity for career growth, so if youre passionate about...

Boston |

About Panorama:

Panorama is on a mission to radically improve student outcomes by helping educators act on data. We're working toward a world where every student has great teachers, great schools, and a great education. Thousands of schools use the Panorama platform as an important tool for improving education through data, from helping teachers hone their practice, to engaging with families, to building school culture, and beyond. Panorama is rapidly growing: today, more than nine million students receive a better education because of Panorama, and we hope to...

Westwood |

PURPOSE:

The Predictive Index (PI) is a talent optimization platform that gives business leaders access to the people data they need to make objective hiring decisions, design great teams and culture, and reach their strategic business goals. PI has more than 7,000 customers across 142+ countries including Nissan, Citizens Bank, DocuSign, Subway, 47 Brand, Blue Cross Blue Shield, and Omni Hotels.

PI is a scientific instrument that has undergone more than 500 validity studies. Our team takes greatpride in PIs power to improve and supercharge workplace...

Pages