Job Post

Manager Systems Operations

Constant Contact
1601 Trapelo Road
Waltham, MA 02451

Our company is growing rapidly and as such, our Technical Operations team is growing too! We have an immediate position available for a Manager of Systems Operations lead on of our Systems Operations teams.

The Systems Operations team is part of the Technical Operations organization that supports our highly scalable Software as a Service platform and various Web Hosting platforms. The successful candidate will possess both hands-on technical and people management skills.


  • Lead a team of systems engineers responsible for the 24x7 operation of several large-scale data centers
  • Interact with functional team leaders, project managers, and senior management to identify work dependencies and priorities
  • Manage and develop staff, provide regular feedback on performance, and ensure an understanding of individual and department goals.
  • Foster an environment of collaboration, communication, and continuous improvement
  • Work within the team as an individual contributor


  • A strong customer-centric philosophy and drive to go above and beyond the norm to fully resolve issues
  • Extensive experience in a large-scale (>500 systems) highly available open-source environment
  • Proven experience managing/leading a technical team for a minimum of 2 years
  • Experience administering CentOS/RHEL is a must
  • At least 3 years of experience with several of the following technologies:
  • Puppet, Nagios, Grafana, Yum, Kickstart, Git, OpenStack, LDAP, Cassandra, RabbitMQ, Ansible,
  • Momentum, Splunk, Cassandra, OpenStack
  • OS provisioning and patching, physical and virtual
  • Bash, Ruby, Go, Python, LUA
  • Experience working in an Agile, SCRUM or Kanban environment
  • Excellent communication skills and ability to multitask
  • A desire to collaborate and share knowledge

About Constant Contact

Constant Contact, an Endurance International Group company and a leader in email marketing for more than 20 years, offers an easy-to-use platform that helps small businesses create professional campaigns that can help increase customers and revenue. From advanced automation features to industry-leading integrations, to personalized coaching, Constant Contact is the trusted marketing partner of hundreds of thousands of growth-minded small businesses around the world. For more information, visit:


Category: IT/Systems/Networking

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