Chewy: Manager, Social Advertising
343 Congress Street
Boston, MA 02110

Employee Testimonials

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Our Opportunity:

Chewy is looking for a Manager, Social Advertising to support our digital marketing efforts in our Boston, MA office. The roles primary focus is the execution of large-scale social media buys through data-driven customer segments, advanced behavioral targets and tailored creative. Joining a team of platform experts who are in ad platforms every day, the role includes campaign set-up, day-to-day campaign management, monitoring bids/budgets/ad set performance, and optimizing against our target KPIs. The ideal candidate is relentless, data-driven, creative, and thrives in a fast-paced environment. This role sits within our high-performing, metrics-driven performance marketing team that works collaboratively on strategies to drive new customer acquisition. We are looking for someone who is equally passionate about marketing technology, data analysis, platform function, audience segmentation, and creative strategy.

What Youll Do:

  • Analyze campaign performance, identify trends and proactively recommend opportunities for improvement at a daily cadence
  • Blend creativity and analytical skills with a strong results-oriented, metrics-driven approach to problem solving and campaign management
  • Leverage platform bid automation to drive direct response performance of new customer acquisition
  • Partner with platform account management teams to drive campaign performance and ensure campaigns are leveraging the latest ad technology
  • Use our Data Management Platform (DMP) to discover relevant audience segments and recommend tailored creative and landing page experiences for testing
  • Execute structured A/B tests around creatives, audiences and bid strategies
  • Partner with Marketing Analytics and Product teams to troubleshoot technical bugs or develop performance monitoring, reporting, or tracking needs
  • Juggle multiple projects and prioritize time while working in a dynamic, fast-paced, and growing organization without structured processes in place

What Youll Need:

  • Bachelor's degree in business, statistics, economics, mathematics, finance or related field
  • 4+ years of experience in Paid Social advertising
  • Experience managing large-scale paid social e-commerce focused campaigns and executing social campaign testing
  • Technical skills to manage social product ads and product feed health
  • Strong understanding of major social platform algorithms, ad products, and optimization levers
  • A relentless desire to monitor and optimize to performance objectives
  • Ability to thrive in gray area and independently chart a course for execution
  • Intermediate Excel skills (basic SQL skills a plus)
  • Experience with mobile app ecosystem, including tracking in-app events, app analytics, campaign optimization, creative, and deep linking a plus
  • Intermediate Google Analytics skills (or similar analytics platform)
  • Position may require travel
Full-time

Why We Work Here

Bill Poitras
Software Engineer

It’s amazing working with such a diverse group of talented people at Chewy! I really love the culture of fun, collaboration, hard work, and innovation that I’ve seen throughout the company. I especially am impressed the lengths our company strives to wow our customers. I’ve witnessed first-hand how our customer service representatives not only encourage the passion of pet parents, but share their own. I’m grateful for the opportunity to learn so much new technology and the world of e-commerce.

Becca Litwack
Affiliate Marketing Manager

The environment at Chewy is energizing and there is a strong sense of purpose. Our focused attention to the customer leads to great enthusiasm for the work we get to do. There is real comradery on the teams as well – our team frequently lunches together which lends to a friendly work environment, collaboration, and innovation. Having dogs in the office doesn’t hurt either!

Shantesh Kanekar
Director of Software Engineering

The company known for best in class Customer Service knows how to keep its internal customers (our team members) happy, too. There is a positive energy and vibe the moment you set foot in the office. The workforce at Chewy is a vibrant mix of diversity in all aspects but one thing that is common is the shared belief of being the best in class at whatever job function one is in.

Chris Foley
Senior Software Development Manager

Working at Chewy is fast-paced, challenging, and very fulfilling. Each person here has the opportunity to have a profound effect on how we wow both our internal and external customers. We place a very high value on customer service here at Chewy and regardless of what you are working on, the customer satisfaction is always going to be #1. By everyone working towards the same common goal, teamwork organically happens in everything we do.