: Manager, Cross-BU Strategic Innovation

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. Thats why we provide an environment focused on openness, inclusion, trust and respect. Here, youll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more, please visit https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual has proudly been recognized as a Great Place to Work by Great Place to Work US for the past several years. We were also selected as one of the 100 Best Places to Work in IT on IDGs Insider Pro and Computerworlds 2020 list.

We have been named by Forbes as one of Americas Best Employers for Women and one of Americas Best Employers for New Graduatesas well as one of Americas Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veterans status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

About the Team

This corporate group is a part of Liberty Mutual Insurance, a Fortune 100 company with 45,000 employees in 900 offices worldwide. Its mission is to act as a catalyst for Artificial intelligence (AI)-enabled innovation across Liberty Mutual, and all of insurance, which includes driving the companys recently established AI Collaboration with one of the top research institutions in the world. Liberty Mutual recognizes that AI is driving the next wave of transformation in the insurance industry across the entire value chain (e.g., underwriting/risk selection, quoting/buying, customer behavior, claims fraud detection) and interdisciplinary collaboration is critical to unlocking its business and societal impact.

Job Summary & Responsibilities:

You will play a key role in driving Liberty Mutuals efforts in its AI Collaboration with a world renowned research institution through your hands-on work with stakeholders across the enterprise (e.g., business leaders, Product, data scientists, IT) to strategically ideate, develop, and operationalize prioritized AI-enabled innovations.

You will help source, develop, and guide innovation projects sourced from all areas of the organization through to execution/implementation, typically in the realm of AI/emerging technologies (e.g., predictive modeling, extreme weather, synthetic datasets, cybersecurity, IoT, computer vision, NLP, fairness, bias). You will support one of the groups Directors by managing a portfolio of projects, providing strategic guidance, and driving results in a fast-paced environment. You will play a key role in driving Liberty Mutuals strategic AI-related innovation efforts and through your work, develop exceptional problem solving and client relationship skills.

You will own the successful end-to-end delivery of a portfolio of transformational innovation projects and act as a partner to key internal and external stakeholders (e.g., business unit leaders, data scientists, IT, distinguished academic professors/researchers). You will contribute to the growth of a high performing team. In turn, the Director will support your development and career aspirations.

Your responsibilities will include:
  • Acting as a critical driver of Liberty Mutuals efforts in the Collaboration; working with business partners to execute transformational opportunities to apply AI/ML and realize identified value, develop AI competitive advantages, and enrich the lives of Liberty Mutuals customers, employees, and partners

  • Supporting the strategic development and prioritization of project proposals, workplans, and research; bringing One Liberty perspective and strategic thinking to maintain the vision and goals of the Executive Leadership Team (ELT)

  • Driving the successful execution, implementation, and scaling of high impact/complex AI projects, with a keen eye toward shortening the path from research to value creation; partner with appropriate corporate legal counsel to manage the AI patent process with the USPTO, as applicable

  • Supporting the groups leadership team to ensure the programs ongoing alignment with company strategic priorities

  • Individually and within the team, maintaining a solid understanding of ongoing projects/business challenges and potential emerging technological solutions

  • Crafting storylines and presenting complex analytical concepts/strategic findings to senior executives to move the organization to action

  • Work with business partners to identify transformational opportunities to apply AI/ML and create value, develop AI competitive advantages, and enrich the lives of Liberty Mutuals customers, employees, and partners

  • Contributing to several critical programmatic initiatives (e.g., pipeline management, cross-BU engagement, knowledge and capability development)

  • Contributing and growing a high-performing team; motivating others and collaborating on approaches with the groups leadership to resolve challenging relationship situations under tight deadlines

The group is looking for a collaborative driver with a strategic mindset, balanced with a desire and capability to achieving results. The candidate should have a natural passion for innovation, AI, and the future of insurance. The candidate will ideally have a proven track record of contributing to transformational change in large corporate settings and applying emerging technologies to solve business problems and deliver commercial value at scale.

Ideal candidates will possess:
  • Undergraduate degree required; advanced business or other quantitative degree (e.g., MSc, PhD, Analytics, MBA) in a related field (e.g., Applied Math, Statistics, Computer Science, Engineering, Econometrics) from a top-tier institution a plus

  • 5+ years of experience of some combination of predictive analytics, data science, machine learning, optimization, data and analytics consulting, strategy consulting, product management (with specialization in innovation, AI, emerging tech), corporate-level innovation; client facing or insurance industry experience a plus

  • Proven ability to strategize and drive projects to completion; undeterred by challenges/obstacles and will remain motivated and apply creative thinking to overcome them

  • Credibility and presence among peers and executives and adept at influencing through excellent verbal, analytical, written, and presentation/storyboarding skills

  • Skilled at applying and advising on state-of-the-art advanced analytic and quantitative tools and modeling techniques in order to derive business insights, solve complex problems, and improve decisions strategy to execution

  • Seasoned critical thinking skills with ability to elevate thinking and apply judgment during analysis about how components fit together and with bigger picture

  • Polished leadership skills and ability to work independently and to guide and coach a team

  • Passion for applying innovation, AI, research, and emerging technologies to the commercial world; experience and/or network within the InsurTech, corporate innovation, AI/ML, and insurance communities a plus

  • Adept at working in a fast-paced, agile environment with incomplete information; able to manage multiple projects/clients concurrently and balance strategic/tactical priorities to advance projects based on known information, judgment, and orchestration of diverse stakeholders

  • Advanced proficiency with Microsoft PowerPoint, Excel; strong understanding and background applying complex algorithms and logic to process data (structured, semi-structured, and unstructured

Required steps:

  • All candidates must apply to the job posting on the Liberty Mutual Careers website with their cover letter and resume


Employee Testimonials

Steve H

The biggest misconception about Tech at Liberty Mutual is that the technology shop here is outdated, boring and lacks opportunity. There is a strong push for failing fast, going agile, building microservices, using the latest technology tools and building a culture of innovation.

Matt W

I like working at Liberty Mutual because they treat their employees very well. Liberty understands the importance of a work-life balance. Because I have significant vacation time, and a flexible workplace schedule, I come to work happier every day. I don't feel the pressure that I may be fired if I need to take a few days off or can't make it into the office due an appointment.

Matt K

I immensely enjoy what I get to work on every day. Reading about machine learning and applying it in a way that has actual business value is great.

Cara B

We are working with top notch technologies and we get to live a little. We have the best of both worlds here.

Jeremiah T

The sense of community working here has been a lot different than I expected at a big company. Everyone is helpful and looking to make sure you have the resources you needed to grow in the company.