Rapid7: Lead UX Designer - SIEM & SOAR
Rapid7
120 Causeway Street
Boston, MA 02114

Employee Testimonials

Helen Ackers Rapid7
Aniket Menon Rapid7

Video

Defend the digital world and design the future of security at Rapid7!

As cybercriminals become more sophisticated, we need to provide simple, yet powerful solutions to help our customers defend their digital environments. Are you up for the challenge?

The Opportunity and Essential Responsibilities

Our team is looking for a spirited UX Lead to support 2 of our growing product areas: SIEM and SOAR. This designer will lead a team of UX designers to create thoughtful product experiences that drive customer outcomes and help them achieve their cybersecurity goals.

This role is a mixture of strategy and tactics: youll still drive the creation of design work while providing design direction for the SIEM and SOAR solutions and team.

This is a great opportunity to get design leadership experience, while still having the ability to help craft solutions. Not only will you help own the design direction for these product areas, youll also have many opportunities to grow your career along the way. This is a management-track role, so we are seeking out someone that is interested in management long term.

In this role, youll partner with your UX, PM, and engineering counterparts to:

  • Help own and drive the evolution of our SIEM and SOAR solutions.

  • Influence the future of our product portfolio.

  • Drive meaningful outcomes that contribute to the company's bottom line and customer success.

A Snapshot of the Work Youll Be Doing

As the Lead UX Designer for SIEM + SOAR, youll manage a small team with professional development, creative direction, and dedicated mentorship. This includes working with the team to realize strategy, receive and give critique, and manage the design work and all associated artifacts.

Youll lead the SIEM + SOAR UX team to:

  • Create and iterate on user flows, journey maps, sketches, low and high fidelity visual mockups, and functional prototypes; you know, typical design stuff.

  • Partner with product management to deeply understand user needs, help define requirements, and proactively influence the roadmap with usability enhancements.

  • Collaborate with our User Research Team to coordinate, manage, and/or run user interviews, user testing, and other research functions to validate user needs, effectiveness of design solutions, and to help drive adoption of the design solutions you create.

  • Partner with the Visual Design Team and UX Engineering Team to polish UI designs, work within and contribute to our design system, and ensure necessary design elements are available to UX and engineering partners.

  • Team up with the Docs Team to craft in-product content experiences, help identify documentation needs, and ensure a cohesive editorial tone across our product brand.

  • Support engineering during implementation with direct partnership and collaboration, early technical feasibility discussions, and annotated design deliverables.

  • Work closely with other UXers, product management, and engineering to manage, plan, and scope UX team projects and product-wide projects. Youll also help determine UX acceptance criteria, drive completion and delivery of projects, and ensure that implementation follows design and product requirements.

You...

  • Demonstrate strong leadership. You lead by example and help drive the design vision and strategy for your product area, while also working alongside your team on tactical details with domain knowledge and design expertise.

  • Are unafraid of ambiguity. You push forward and lead the team through unclear direction, and not only drive defining that direction, but you also help to build up this skill in the UX team youre working with.

  • Are skillful at synthesizing complex concepts into usable and polished design deliverables. You can translate strategy, business requirements, research findings, and usability best practices into high quality, customer-centric design solutions that support and reinforce product vision, brand, and business objectives.

  • Understand product and design are about tradeoffs. You balance and identify user experience, business needs, technical feasibility, and time-to-market to determine the best design solutions that meet customer goals.

  • Believe deep partnership is the root of success. You naturally build strong partnerships across the organization, and you know how to create consensus, drive alignment, and influence outside your reporting chain.

  • See process as a means to deliver value. You understand the complete design lifecycle with relation to agile principles and software development, and balance the right amount of process across your stakeholders with a focus on driving customer outcomes.

  • Are a strong and dynamic communicator. You have the ability to tell a story and craft a narrative that compels your audience, drives alignment, and prompts action.

  • Lead with a strong sense of accountability. You have excellent time management skills, and hold your team accountable to commitments.

  • Imbue energy, enthusiasm, and curiosity. You bring yourself every day, and cultivate an environment where continuous learning and disciplined risk taking are supported and encouraged.

Additional Details

  • We are looking for a candidate that has roughly 4-8 years of relevant experience; this includes holding previous roles as a product designer, UX designer, visual designer, or equivalent experience. Mostly, were looking for someone with great design experience and instincts, as well as the ability to bring others along with them.

  • This role will manage a team of 4 designers across Boston and Dublin, Ireland. We are open to first time managers, and have great internal programs to train up new and experienced managers.

  • We need someone that can travel occasionally, both domestically and internationally. Rapid7 has 7 offices with UX team members present across North America and Europe. One direct report is currently located in our Dublin, Ireland office.

Who We Are

Rapid7 helps organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 7,400 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture.

Full-time

Employee Testimonials

James Green
Director of Engineering, Engineering, Software Development

"My favorite memory of being a 'Moose' is our first ever company-wide hackathon in Cambridge. After a fun–filled week for the company kick-off, we still managed to deliver, through the night, on some amazing ideas."

Brett Garofalo
Manager, Mid-Market Sales

"I am not a natural–born salesperson or leader. Rapid7 gave me the mentorship opportunities and leeway to develop those skillsets. Having the support of my management allowed me to take risks and learn from mistakes instead of being tentative and afraid to put myself out there."

Helen Ackers Rapid7
Helen Ackers
Marketing Specialist

"Every time you feel a little more comfortable with your job and what is expected from you, there is always something new to learn and something to add to the repertoire! I love this, it means every week I can see myself developing in my career."

Aniket Menon Rapid7
Aniket Menon
Manager, Enterprise Deployments

"I love the infectious energy and fast–paced nature of the job. Unrelenting progress towards becoming the #1 company in Cyber Security. The sheer number of Products and Services we have launched in the last two years is a staggering achievement."

Dennis Nahas Rapid7
Dennis Nahas
Systems Administrator

"The most fulfilling moments are seeing our products name dropped in the security press, knowing we all contributed to that."

Ashley Seamans Rapid7
Ashley Seamans
Director of Business Intelligence

"There's never a dull moment and always a new challenge to tackle. I have had the opportunity to work with people across the company on product launches, acquisitions, our global sales expansion and lots of new programs, each with its own hurdles but all equally rewarding."

Chris Wallace Rapid7
Chris Wallace
People Strategy Manager

"It's pretty cool to look around the room and know that I played a part in making all of that happen, and that I hopefully helped those people move into a role that they find really rewarding and exciting. Especially in a company where they in turn can have a big impact and take their careers to the next level. The fact that they are all good people, and that we all manage to have a bit of fun in the process, helps too."

Stephanie Philips Rapid7
Stephanie Philips
Counsel and Director, Contracts, Legal

"I love the truly collaborative team effort from everyone across the board – people are always willing to join an effort or a conversation to make a difference and find a solution, and they don't feel bound by their job descriptions or departmental functions if they have expertise that will help out a fellow Moose."

Roy Hodgman Rapid7
Roy Hodgman
Data Scientist

"I feel that [our core value for] continuous learning best represents me because it's been essential to my career here. There are no shortage of tools and techniques that can be applied to the projects I work on, and despite what I think I might know about the problem at hand, more often than not there are new and novel ways to approach it."