Toast: IT Project Manager
401 Park Drive
Boston, MA 02215

Employee Testimonials

Maura Grimes Toast
Edmund Korley Toast
Kendal Austin Toast

Office Tour Photos


Toast Overview:

Were not your traditional tech company and we dont aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. Thats why we value diversity of thought, background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.

Bready* for a Change?
The Project Managers role is to provide project management across G&A to drive process efficiency initiatives. These include software implementations, upgrades, and migrations to help streamline, automate, and simplify processes. This is a hands-on position that requires strong skills in project management and change management across cross-functional stakeholders.

As a Project Manager you will:

  • Perform end to end Project Management activities from project initiation & planning through execution & delivery, with status reporting, risk & issue management, and client expectation management
  • Work with the technical leads and project team members to document requirements, identify resources, and develop detailed project and resource plans
  • Manage scope, schedule, and dependency and ensure quality of project deliverables
  • Identify issues and risks and work with project team to develop mitigation plans and provide timely escalation
  • Provide regular transparency, status reports, and escalate risks and issues impacting project delivery
  • Utilize both Agile and Waterfall methodologies

Do you have the right ingredients*?

  • Bachelor's degree, 3+ years of project management experience
  • Experience working in an Agile environment
  • Project Management skills including organizing, planning, and executing large-scale projects from vision through implementation
  • Excellent verbal, written, organizational, and time management skills
  • Detail oriented, able to multitask, and meet deadlines
  • Strong analytical, problem-solving, and conceptual skills; Exceptional teamwork and interpersonal skills
  • Strong change management skills
  • Ability to influence decision makers and communicate & persuade at all management levels; thrive in a cross-functional environment
  • Action-oriented, "can do" attitude demonstrating willingness to accept accountability and responsibility for individual actions

Bonus Ingredients*:

  • Project Management Professional (PMP) Certification is a plus
  • Conceptual knowledge of information technologies and methodologies
  • Prior experience with SaaS procurement and implementation
  • Cross-functional experience with HR, Data Science, Finance, or Business Systems

Employee Testimonials

Maura Grimes Toast
Maura Grimes
Field Service Coordinator

"Ahh toast is awesome! The people, the culture, the bouncy balls, the crazy customers, the killer POS system, and the incredible talent floating through the air. "

Edmund Korley Toast
Edmund Korley
Software Engineer

"I've been participating in the Toast2Toast mentoring project. As a relatively new engineer at Toast, getting the opportunity to discuss technical (and other) topics with a mentor has been really valuable."

Kendal Austin Toast
Kendal Austin
Sr. Marketing Manager

"I have a degree in Marketing Communications and have worked in B2B technology my entire career. My background ranges from social media to paid programs to product marketing. I heard about Toast from a mentor and was connected with the co-founder on LinkedIn. As the second Marketing hire at Toast, I've had the opportunity to be a generalist as well as a specialist, moving where I was needed as the team grew."

Archie Grace Toast
Archie Grace
Engineering Manager

"I looked at a lot of start-ups during my last job search and Toast was by far the most exciting. It was instantly obvious to me how the product is useful to people and why someone might want to buy it. The proof of that has been in the way we have grown and the excitement we have already generated. However, what really excites me about the company is that I feel like we are just scratching the surface in terms of what we can accomplish. There are SO many untapped opportunities around our product and as we continue to grow, I am excited about being able to explore them more.​"