Toast: IT Infrastructure Manager
401 Park Drive
Boston, MA 02215

Employee Testimonials

Maura Grimes Toast
Edmund Korley Toast
Kendal Austin Toast

Office Tour Photos

Video

Overview

The IT Infrastructure Manager will lead a growing team of network and communications engineers and administrators as Toast expands across the U.S. and Globally. This role will oversee the teams operations related to new office buildouts, and will launch & manage projects designed to improve stability and efficiency, and quality of operations across Toast.

Responsibilities

  • Lead & grow a team of network engineers & unified communications specialists.
  • Work with Toasts real estate and workplace experience teams to scope & coordinate infrastructure installations for new office locations
  • Continuously improve the operations and delivery of networking and communications services
  • Identify issues and risks in the delivery of infrastructure services and coordinate proactive and reactive solutions.
  • Provide regular transparency, status reports, and escalate risks and issues impacting Toasts corporate infrastructure technologies

Qualifications

  • Bachelors degree, 5+ years of project management experience
  • CCNA certification or higher
  • Experience managing and leading a team
  • Project Management skills including organizing, planning, and executing projects from vision through implementation
  • Excellent verbal, written, organizational, and time management skills
  • Detail oriented, able to multitask, and meet deadlines
  • Strong analytical, problem-solving, and conceptual skills; Exceptional teamwork and interpersonal skills
  • Strong TCP/IP networking & Wifi/Radio communications skills
  • Strong Network design, planning, and mapping skills.
  • Action-oriented, "can do" attitude demonstrating willingness to accept accountability and responsibility for individual actions
  • CCNP, CCIE, ITIL, PMP, Project+ Certification is a plus
  • Cross-functional experience with real estate, facilities, audio-visual production is a plus
Full-time

Employee Testimonials

Maura Grimes Toast
Maura Grimes
Field Service Coordinator

"Ahh toast is awesome! The people, the culture, the bouncy balls, the crazy customers, the killer POS system, and the incredible talent floating through the air. "

Edmund Korley Toast
Edmund Korley
Software Engineer

"I've been participating in the Toast2Toast mentoring project. As a relatively new engineer at Toast, getting the opportunity to discuss technical (and other) topics with a mentor has been really valuable."

Kendal Austin Toast
Kendal Austin
Sr. Marketing Manager

"I have a degree in Marketing Communications and have worked in B2B technology my entire career. My background ranges from social media to paid programs to product marketing. I heard about Toast from a mentor and was connected with the co-founder on LinkedIn. As the second Marketing hire at Toast, I've had the opportunity to be a generalist as well as a specialist, moving where I was needed as the team grew."

Archie Grace Toast
Archie Grace
Engineering Manager

"I looked at a lot of start-ups during my last job search and Toast was by far the most exciting. It was instantly obvious to me how the product is useful to people and why someone might want to buy it. The proof of that has been in the way we have grown and the excitement we have already generated. However, what really excites me about the company is that I feel like we are just scratching the surface in terms of what we can accomplish. There are SO many untapped opportunities around our product and as we continue to grow, I am excited about being able to explore them more.​"