VentureFizz Job Board

139 Jobs Listed
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We are currently seeking a Senior SMS/MMS Compliance Analyst based out of our Boston office (remote would be considered with appropriate experience) to provide world-class service and lead the team in troubleshooting and resolving delivery issues due to aggregator or carrier filtering. Ideally, we are looking for an experienced Senior SMS/MMS Compliance Analyst or someone who has worked  hands-on as a subject matter expert in SMS/MMS dealing with customers and is looking to expand their experience working to manage a positive environment for e-commerce sending customers to be successful...

San Francisco |

CreateMe is a research and development company at the intersection of automation, apparel, and customization driving on-demand manufacturing, at speed and scale. Were breaking down barriers through trailblazing, frictionless technology that provides an end-to-end solution that is set to revolutionize individualism.

Were based in New York Citys Soho neighborhood with a microfactory in Brooklyn and a manufacturing R&D lab in San Francisco's Dogpatch neighborhood.

About the Role: 

We are seeking a Senior Mechanical Engineer to design and develop...

San Francisco |

CreateMe is a research and development company at the intersection of automation, apparel, and customization driving on-demand manufacturing, at speed and scale. Were breaking down barriers through trailblazing, frictionless technology that provides an end-to-end solution that is set to revolutionize individualism.

Were based in New York Citys Soho neighborhood with a microfactory in Brooklyn and a manufacturing R&D lab in San Francisco's Dogpatch neighborhood.

About the Role: 

We are seeking a Senior NPI Manufacturing Engineer to play a key role...

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As a remote Technical Support Analyst youre a Bullhorn product expert and the first point of contact for Bullhorns customer issues and questions. Youll provide an incredible customer experience by uncovering, assessing and resolving customer needs.

Our six week paid comprehensive training program will teach you the ins and outs of Bullhorn software, consisting of instructor-led four-week classroom training, followed by an additional two weeks of on the job training. Upon completion, you will have the skills and knowledge to tackle the dynamic needs of Bullhorn customers as a...

Waltham |

Exoprise is the leader in Digital Experience Monitoring for SaaS, Cloud apps, and ALL of Microsoft 365. The Exoprise platform empowers enterprises to see,  diagnose, and optimize the applications and networks a business relies on for productivity. We help organizations deliver optimal end-user experiences, find and fix problems fast, and improve their operations with real-time visibility and crowd-powered analytics.

Exoprise is profitable, growing and looking for an exceptional Customer/Sales professional to work with prospects and customers through all stages...

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Do you ever wonder what happens inside the cloud?

Headquartered in New York but based around the world, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers around the world. Our mission is to simplify cloud computing for every developer. We are working on solving some of the most challenging and interesting technology projects around, on a scale unmatched by most.

We want people who are passionate about building meaningful, long-term relationships with our customers that help grow...

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Do you ever wonder what happens inside the cloud?

Headquartered in New York but based around the world, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers around the world. Our mission is to simplify cloud computing for every developer. We are working on solving some of the most challenging and interesting technology projects around, on a scale unmatched by most.

We want people who are passionate about creating experiences that our customers and peers will love.

...

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Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. Device42 can continuously discover, map, and optimize infrastructure and applications across data centers and cloud, providing accurate views of your IT ecosystem. Device42 intelligently groups discovered workloads by application affinities, dramatically reducing the effort required to create move groups, capturing all communications.


Customers in more than 60 countries including Global 2000 clients and Systems Integrators use these...

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Senior Support Engineer

At Turbonomic, we are committed to attracting and retaining a diverse and inclusive workforce. We will honor your experiences, perspectives, and exceptional identity. We believe that uniqueness enriches all of us by showing us a range of ways to understand and engage with the world.

 

Who We Are:

We work to deliver best-in-class software so that our customers can assure application performance and empower their people to focus on growing their businesses through innovation. Turbonomic created...

Providence |

Overview

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse’s takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day – from prevention and building a healthy lifestyle to...

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About the job

In the Acquia CDP Professional Services team, our job is to design, configure, and deploy the most powerful CDP solutions that the Acquia Platform can offer. We are looking for someone who loves data and working with clients to translate requirements into product technical solutions.

As a Senior Implementation Consultant, you manage all technical aspects of new implementations and revisions for clients, and drive them towards value realization. Be ready to hit the ground running with your leadership, strong analysis skill, technical acumen,...

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The Customer Success Manager (CSM) is responsible for preserving and growing subscription renewals from the assigned named accounts, for Digital Experience Management (DEM) solutions in assigned territory by driving adoption using a customer engagement lifecycle model.

The CSM will drive subscription renewals, navigate enterprise organizations, and collaborate with the renewal to ensure on-time renewals.

Develop and manage customer relationships at all levels in assigned accounts in order...

Remote |

Unqork is the no-code platform that's pioneering a new way for companies to build, deploy, and manage complex, enterprise-grade applications. At this moment, Fortune 100 companies are using Unqork to create and deliver software without writing a single line of code.

Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals, and together we're creating a massive paradigm shift in the way software is built. If you want to have a hand in defining the future of application development, we want to hear from you.

The...

Remote |

Founded in 2017, Unqork is the industry pioneer enterprise no-code application platform that helps large companies build, deploy, and manage complex applications without writing a single line of code. 

Organizations including Liberty Mutual, Goldman Sachs, New York City, and Maimonides Medical Center are using Unqorks drag-and-drop interface to build enterprise applications faster, with higher quality, and lower costs than conventional approaches.  

In October 2020, Unqork Announced $207 Million in Series C Funding, raising company valuation to $2 Billion.

The...

Remote |

Unqork is the no-code platform that's pioneering a new way for companies to build, deploy, and manage complex, enterprise-grade applications. At this moment, Fortune 100 companies are using Unqork to create and deliver software without writing a single line of code.

Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals, and together we're creating a massive paradigm shift in the way software is built. If you want to have a hand in defining the future of application development, we want to hear from you!

The...

Remote |

Founded in 2017, Unqork is the industry pioneer enterprise no-code application platform that helps large companies build, deploy, and manage complex applications without writing a single line of code. 

Organizations including Liberty Mutual, Goldman Sachs, New York City, and Maimonides Medical Center are using Unqorks drag-and-drop interface to build enterprise applications faster, with higher quality, and lower costs than conventional approaches.  

In October 2020, Unqork Announced $207 Million in Series C Funding, raising company valuation to $2 Billion.

The...

New York |

Unqork is the no-code platform that's pioneering a new way for companies to build, deploy, and manage complex, enterprise-grade applications. At this moment, Fortune 100 companies are using Unqork to create and deliver software without writing a single line of code.

Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals, and together we're creating a massive paradigm shift in the way software is built. If you want to have a hand in defining the future of application development, we want to hear from you.

The...

Remote |

Unqork is the no-code platform that's pioneering a new way for companies to build, deploy, and manage complex, enterprise-grade applications. At this moment, Fortune 100 companies are using Unqork to create and deliver software without writing a single line of code.

Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals, and together we're creating a massive paradigm shift in the way software is built. If you want to have a hand in defining the future of application development, we want to hear from you. 

The...

Remote |

Unqork is the no-code platform that's pioneering a new way for companies to build, deploy, and manage complex enterprise-grade applications. At this moment, Fortune 100 companies are using Unqork to create and deliver software without writing a single line of code.

Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals. Together we're creating a massive paradigm shift in the way software is built. If you want to have a hand in defining the future of application development, we want to hear from you.

The Opportunity:...

Remote |

The Job

The Sr. Business Analyst will serve as a Functional Product Owner (Lead-to-Quote) and liaison with the Sales and professional services business teams.  This individual will be responsible for building relationships with business users, gathering and document business problems, and grooming user stories necessary for implementation and delivery to meet business needs.  This individual will be instrumental in driving value for the organization through business outcomes. 

What You'll Do

    ...
Remote |

The Job

Reporting to the VP Services, Customer Success & Support, the Director CSS will be responsible for standing up and running a global support team. 

Customer Success is our #1 priority and we are committed to delivering customer delight with every customer interaction. The Director CSS is a core member of the Customer Success team who is accountable for delivering world-class proactive software support and leading the team through our era of exciting and rapid transformation.

We are looking for an operational fanatic with...

Remote |

The Job

As a Customer Success Manager at Acoustic, you’ll become an integral part of our mission to create the future of customer experiences.  Acoustic is bringing cutting-edge technology to marketers, leveraging AI to bring human-centered solutions to our customer’s biggest marketing challenges. In this role, you’ll be equipped with some of the best customer relationship management tools available on the market to identify customer insights that will help you drive value and a high renewal rate. You’ll also take your sales skillset to the next level...

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6 River Systems is a Shopify company leading the way to faster fulfillment. E-commerce changed the world and 6 River Systems is building solutions to power faster fulfillment with collaborative mobile robots and cloud-based software.

As a Configuration & Integration Operations (CI-Ops) Engineer, you will drive configuration management, validate integration between cloud-based systems, and develop an ecosystem of tools for automating software releases across our network. In this...

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6 River Systems (6RS) is a Shopify company leading the way to faster fulfillment. E-commerce changed the world and our solutions power winning warehouses of the future. Were revolutionizing warehouse automation with collaborative mobile robots driven by cloud-based software.

As a Software Reliability Engineer, you will maximize up-time of autonomous mobile robots and cloud-based software to power faster fulfillment. In this remote position, you will: ...

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Technical Program Manager - Config & Integration Operations

6 River Systems is a Shopify company leading the way to faster fulfillment. E-commerce changed the world and 6 River Systems is building solutions to power faster fulfillment with collaborative mobile robots and cloud-based software.

As a Technical Program Manager at 6RS,  you will work with talented, energetic and multidisciplinary teams to drive the configuration management across our global...

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6 River Systems (6RS) is a Shopify (SHOP) company leading the way to faster fulfillment. E-commerce has changed the world and our solutions power winning warehouses of the future. Were revolutionizing warehouse automation with collaborative mobile robots driven by artificial intelligence and advanced cloud-based software.

As a Deployment Engineer at 6RS, you will lead...

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Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration giving our customers and partners the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named one of North Americas fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, and named one of the Best Places to Work by the Boston Business...

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Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration giving our customers and partners the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named one of North Americas fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, and named one of the Best Places to Work by the Boston Business...

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Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration giving our customers and partners the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named one of North Americas fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, and named one of the Best Places to Work by the Boston Business...

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BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurants website. BentoBox is trusted and loved by over 7,000 restaurants worldwide including The Meatball Shop, Joseph Leonard, Union Square Hospitality Group, Major Food Group, Roses Luxury, Eleven Madison Park & many more. Learn more at www.getbento.com

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Overview /

We are looking for an experienced, customer-facing Implementation Engineer to help our enterprise banking clients leverage the power of our platform. Ideal candidates need to be solution oriented, process driven, fast learners, strong communicators and passionate about technology.

Essential Responsibilities /

  • Communicate difficult technical concepts clearly and succinctly to business users
  • Translate business requirements into practical technical solutions including estimates for implementation
  • Proactively...
Boston |

Rapid7 is a leading provider of security data and analytics solutions that enable organizations to implement an active, analytics-driven approach to cyber security. We combine our extensive experience in security data and analytics and deep insight into attacker behaviors and techniques to make sense of the wealth of data available to organizations about their IT environments and users. Our solutions empower organizations to prevent attacks by providing visibility into vulnerabilities and to rapidly detect compromises, respond to breaches, and correct the underlying causes of attacks....

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Rapid7 is a leading provider of security data and analytics solutions that enable organizations to implement an active, analytics-driven approach to cyber security. We combine our extensive experience in security data and analytics and deep insight into attacker behaviors and techniques to make sense of the wealth of data available to organizations about their IT environments and users. Our solutions empower organizations to prevent attacks by providing visibility into vulnerabilities and to rapidly detect compromises, respond to breaches, and correct the underlying causes of attacks....
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Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 9000 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at www.rapid7.com.

...

Remote |

Who are we?

Ribbon is a first of its kind real estate technology company transforming the real estate transaction by delivering certainty, transparency and joy to the home buying process. Consumers and realtors deserve a better experience, and we have designed an open platform that welcomes everyone in the ecosystem to participate.

Our mission is to make home ownership achievable. We live out our mission every day through our core values:

Set New Standards.  Our mission requires a new way forward.  We start from...

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Tulip, the Frontline Operations Platform, is empowering the worlds leading manufacturers to improve the productivity of their teams, the quality of their output, and the efficiency of their operations. With Tulips no-code platform, manufacturers can empower those closest to operations to digitally transform their facilities and gain real-time visibility into the people, machines and processes involved in production--all in a matter of days. 

Manufacturers of all sizes, across industries including consumer electronics, aerospace and defense, contract...

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Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground-up. We're looking for bright, talented individuals who are excited about innovation, growth, and the exciting world of Relationship Commerce.  If youre driven by a desire to solve problems and deliver groundbreaking insights and solutions youll fit in perfectly! We are looking for someone who has worked for subscription-based companies and can bring that expertise to Ordergrooves client base. 

Working on the Client Success Team requires a passion for...

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Ordergroove is a commerce technology platform that enables big brands and omnichannel retailers to achieve what we call Relationship Commerce - shifting consumer interactions from one-and-done transactions to long-lived, highly profitable relationships. Our unique combination of powerful technology and proprietary data and analytics, is helping brands like Walmart, CVS, and The Vitamin Shoppe transform their retail experiences across channels and thrive within the constantly shifting retail landscape.

Were hiring an Account Manager who will be responsible for the...

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Do you ever wonder what happens inside the cloud?

Headquartered in New York but based around the world, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers around the world. Our mission is to simplify cloud computing for every developer. We are working on solving some of the most challenging and interesting technology projects around, on a scale unmatched by most.

We want people who are passionate about building meaningful, long-term relationships with our customers that help grow...

Providence |

Overview

Providence, RI

or

Remote U.S. (EST working hours)

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse’s takes a high-tech-meets-high-touch-approach to engage employees in...

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The Client Support Analyst provides support for basic incident resolution and requests made to the support desk from Herefish clients. They are the first point of contact for the client and are responsible for the initial assessment, triage, research, and resolution of basic incidents and requests.

Why this job is important:

As the first point-of-contact between Herefish by Bullhorn and their clients, you are responsible for ensuring that they receive quality service support and find success through the use of our platform. The Client...

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Company Description

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. The Company offers a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 2,000...

Woburn |

The Client Success Operations Analyst assists with the technology, processes, tools and initiatives that drive efficiency and value to the team of Client Success Managers.  This role is focused on optimizing success operations that directly improve upon client retention, CSM productivity, and the overall client experience. This role also works cross functionally in coordination of client offboarding activities.   
 

Responsibilities: 

  • Under the direction of the Sr. Manager of Client Success Operations, implement, support and...

Remote |

At WorkStep, we make the industrial sector a better place to work. For workers, we provide intelligent job matching, skill development & feedback loops. For enterprise customers, our technology helps source, screen, train & retain hourly talent at scale.

We are looking to expand our fully-remote Customer Success team with a Customer Success Manager who can act as a strategic partner and main point of contact for the stakeholders at our enterprise accounts. Our ideal candidate is solution-focused, growth-minded and takes a consultative and data-centered...

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Fairmarkit is the intelligent sourcing platform that empowers organizations to more efficiently purchase the goods and services they need. By equipping procurement and supply-chain teams with automation and data, Fairmarkit promotes competitive bidding while reducing manual work within existing processes. Fairmarkit has been recognized with awards by organizations such as Gartner and IDC, and is backed by strategic investors like GGV Capital, Insight Partners, 1984.VC, and Newfund.



We are looking...

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Fairmarkit is the intelligent sourcing platform that empowers organizations to more efficiently purchase the goods and services they need. By equipping procurement and supply-chain teams with automation and data, Fairmarkit promotes competitive bidding while reducing manual work within existing processes. Fairmarkit has been recognized with awards by organizations such as Gartner and IDC, and is backed by strategic investors like GGV Capital, Insight Partners, 1984.VC, and Newfund.



We are looking...

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Do you love technology and software? Are you ready for challenging role troubleshooting the latest and greatest technology? Want to work with a fun, energetic and talented team? Then continue reading!

Who we are:

Dynatrace is software intelligence! We have redefined application performance monitoring to a full scale with end-to-end visibility of every user, across every application, anywhere in the digital ecosystem. Our platform is AI powered, full stack, automated monitoring! Find out more, try...

Remote |

The goal of the Customer Solutions team is to drive customer experience and success with Markforged products. We do this through listening to their needs and guiding them to the fullest use of the products we offer. We are looking for people with the right mix of compassion, writing skills, and technical knowledge to get the job done.

What will you own?

  • Become a subject matter expert (SME) on one or more specific Markforged product(s) - while also understanding how to support a diverse...
New York |

Unqork is the no-code platform thats pioneering a new way for companies to build, deploy, and manage complex enterprise-grade applications. At this moment, Fortune 100 companies are using Unqork to create and deliver software without writing a single line of code.

Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals, and together were creating a massive paradigm shift in the way software is built. If you want to have a hand in defining the future of application development, we want to hear from you.

The...

Providence |

Overview

Who we are:

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day – from prevention and building a healthy lifestyle to condition and...

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Partner Success Consultant - Channel

At Skillsoft, we are all about making work matter. We believe every team member has the potential to be AMAZING. We are bold, sharp, driven and most of all, real. Join us in our quest to democratize learning and help individuals unleash their edge.

OVERVIEW:

Skillsoft is currently seeking a Partner Success Consultant to join our NA/LATAM Channel Sales team. The successful candidate will be responsible, under the direction of the Manager, Partner Success Consulting Channel...

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Ordergroove is a commerce technology platform that enables brands and omnichannel retailers to achieve what we call Relationship Commerce - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships. Our unique combination of powerful technology and proprietary data and analytics, is helping some of the largest brands in the world transform their retail experiences across channels.

Were hiring a Strategic Client Director who will be responsible for the...

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Customer Success Manager

At Skillsoft, we are all about making work matter. We believe every team member has the potential to be AMAZING. We are bold, sharp, driven and most of all, real. Join us in our quest to democratize learning and help individuals unleash their edge.

OVERVIEW:

The Customer Success Manager (CSM) will clearly articulate and demonstrate learning methodologies and best practices to Skillsofts customer base and is expected to share experiences with the Customer Success organization.

The CSM partners with the Skillsoft sales...

Remote |

We are currently seeking a Senior Deliverability Strategist based out of our Boston office (remote would be considered with appropriate experience) to provide world-class service by working directly with our customers to provide your expertise and consultative services, reporting, best practices and recommendations to improve their email programs and get the most out of their e-commerce experience. You will be a part of our senior customer -facing deliverability team. As the subject matter expert, you will be a close partner with our Customer Success, Support, Sales, and Onboarding Teams...

Remote |

The Growth Success Manager will join a team focused on nurturing the growth and retention of Klaviyos SMB customers. 

You thrive on data. Supporting a customer base of thousands of emerging eCommerce brands, youll identify segments that need support and development, and work with the team to drive adoption and success for those customers.

We are looking for a GSM that is passionate about providing the best experience to customers who are scaling their businesses with Klaviyo. This is a great opportunity for someone with a passion for...

Providence |

Overview

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse’s takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day – from prevention and building a healthy lifestyle to...

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Tulip, the Frontline Operations Platform, is empowering the worlds leading manufacturers to improve the productivity of their teams, the quality of their output, and the efficiency of their operations. With Tulips no-code platform, manufacturers can empower those closest to operations to digitally transform their facilities and gain real-time visibility into the people, machines and processes involved in production--all in a matter of days. 

Manufacturers of all sizes, across industries including consumer electronics, aerospace and defense, contract...

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[REMOTE US]

Tulip, the Frontline Operations Platform, is empowering the worlds leading manufacturers to improve the productivity of their teams, the quality of their output, and the efficiency of their operations. With Tulips no-code platform, manufacturers can empower those closest to operations to digitally transform their facilities and gain real-time visibility into the people, machines and processes involved in production--all in a matter of days. 

Manufacturers of all sizes, across industries including consumer...

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[REMOTE US]

Tulip, the Frontline Operations Platform, is empowering the worlds leading manufacturers to improve the productivity of their teams, the quality of their output, and the efficiency of their operations. With Tulips no-code platform, manufacturers can empower those closest to operations to digitally transform their facilities and gain real-time visibility into the people, machines and processes involved in production--all in a matter of days. 

Manufacturers of all sizes, across industries including consumer...

Remote |

The Role

At Cedar, our mission is to improve the broken healthcare experience for patients, this starts with reengineering the patient billing support experience by refocusing our efforts on a patient centric experience and providing exceptional customer service. The Patient Advocate position serves as the liaison between the patient and healthcare provider supporting our patients through the following channels: live chat, phone, and email communications. In addition, patient advocates act as account managers to holistically manage the medical billing process and...

Remote |

The Role

Cedar is improving the healthcare financial experience. Our technology improves the overall experience of patient billing and engagement, enabling providers to thrive in a constantly evolving environment while helping patients understand the cost of their care.

The Implementation Lead is the conductor of the Client product implementation. After a successful handoff from sales, the Implementation Lead coordinates key internal team members to drive project development, coordination and implementation. They act as a...

Remote |

This role can be fully remote, or you can work out of our Boston office

About Panorama:
Panorama Education is a fast-growing national technology company focused on radically improving education. Over 1,500 school systems serving 12 million students across 50 states have adopted the Panorama platform to help educators collect data about non-academic factors that are key to each childs success in school and in life, such as social-emotional learning and well-being, safety, teacher-student relationships, and family engagement.

...
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The Customer Success Manager (CSM) is responsible for preserving and growing subscription renewals from the assigned named accounts, for Digital Experience Management (DEM) solutions in assigned territory by driving adoption using a customer engagement lifecycle model.

The CSM will drive subscription renewals, navigate enterprise organizations, and collaborate with the renewal to ensure on-time renewals.

Develop and manage customer relationships at all levels in assigned accounts in order...

Remote |

Overview

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse’s takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day – from prevention and building a healthy lifestyle to...

Remote |

We are looking for a tech-savvy analytical thinker who brings positive energy and a good sense of humor to our growing team. The Accounting Data Onboarding Consultant role requires someone with the enthusiasm and aptitude for solving difficult problems and the ability to communicate technical information clearly & concisely. You should be a self-motivated person who enjoys working on teams but also succeeds when flying solo. You should also enjoy working with data for the majority of your day.

Key Responsibilities:

  • ...
Waltham |

NWN Corporation is an established leader in technology-enabled services, transforming the customer experience for commercial, enterprise and public sector organizations through its solution-as-a-service platform. With over 1,300 customers throughout the U.S., NWN provides a unified customer experience with integrated offerings for unified communications, security, contact center, DaaS (device-as-a-service), connectivity and advanced technology solutions.

NWN is looking for several Customer Success Center Engineers to join our team in a REMOTE capacity, covering 1st, 2nd...

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All roles listed as remote are available as remote within the same country

Enterprise Customer Success Manager

Location: Remote - 

Were looking for an empathetic, curious and experienced professional to join our Enterprise Customer Success Organization to help retain and grow Snyks largest and most strategic customers. 

The Enterprise Customer Success team works hand-in-hand with Development and Security leaders from Fortune 100 organizations to advance their open source security program using the...

Burlington |

The VP/SVP of Customer Experience Operations will set the vision and strategy to maintain and grow our consumer-facing service and telesales organization into a valuable competitive advantage for Aura, with best-in-class quality and economics. Grounded in a deep understanding of Aura’s overall strategy and other functional areas, this leader will collect and present facts and data from the Operations team to influence the overall strategy, and ensure that their team’s strategy and capabilities expand and grow with the business. Reporting into the leader of the D2C...

Philadelphia |

Quil, a digital health company, delivers actionable and personalized health itineraries for patients and caregivers, answering the question “What Happens Next?” in their healthcare journeys. We combine the powers of precision data, state-of-the-art technology, and security with unparalleled consumer reach to help individuals navigate today’s chaotic healthcare landscape. Headquartered in Philadelphia, PA, Quil is a joint venture of Comcast and Independence Health Group (Independence).

Quil is a high energy start up that fosters an innovative culture with a focus on individual...

New York |

About the Job:

Aqfer is solving critical, industry-wide challenges around big data for marketers, agencies, and systems integrators.  Our clients are working to improve customer experience through data; and they need Aqfer’s help to deliver innovative, one-of-a-kind solutions.

We’re seeking an engineer who loves helping clients implement and configure solutions; whose consultative approach is balanced by technical expertise. This role presents an opportunity to join a nimble, fast-growing team where you can have an immediate impact.

...

New York |
 
Our platform is disrupting the industry in how organizations view the HR function and were committed to breaking down barriers to make HCM operations simpler while delivering a differentiated client experience. Our Implementation team owns that experience from the beginning by delivering best-in-class implementation of our solutions. 

As one of our Implementation Consultants for our Payroll service, you will understand a clients requirements and configure our solution to meet their needs. You will vet through client data and thoroughly test the site to...

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Were passionate marketers, engineers, and innovators building the technology to power the future of commerce. Were a B2B2C SaaS platform helping the worlds most interesting retailers and direct-to-consumer brands remove friction from the customer experience to deliver recurring revenue through subscription programs - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships.

Recent studies show that 75% of direct-to-consumer retailers will offer subscription services by 2023...

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Are you interested in joining a rapidly growing global organization in the cyber industry? With over 550 employees, $140M ARR, and 1,000 clients, Recorded Future is the largest privately-held security intelligence company! Our intelligence integrates with over 80 security products from industry-leading companies, such as Splunk, ServiceNow, Microsoft, IBM, and AWS. Come jump on the rocket ship and help us protect businesses by disrupting adversaries!

The Product Support Analyst role is part of our Intelligence Services group,...

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Are you interested in joining a rapidly growing global organization in the cyber industry? With over 550 employees, $140M ARR, and 1,000 clients, Recorded Future is the largest privately-held security intelligence company! Our intelligence integrates with over 80 security products from industry-leading companies, such as Splunk, ServiceNow, Microsoft, IBM, and AWS. Come jump on the rocket ship and help us protect businesses by disrupting adversaries!

The Product Support Analyst role is part of our Intelligence Services group,...

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Are you interested in joining a rapidly growing global organization in the cyber industry? With over 550 employees, $140M ARR, and 1,000 clients, Recorded Future is the largest privately-held security intelligence company! Our intelligence integrates with over 80 security products from industry-leading companies, such as Splunk, ServiceNow, Microsoft, IBM, and AWS. Come jump on the rocket ship and help us protect businesses by disrupting adversaries!

The Product Support Analyst role is part of our Intelligence Services group,...

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Are you interested in joining a rapidly growing global organization in the cyber industry? With over 550 employees, $140M ARR, and 1,000 clients, Recorded Future is the largest privately-held security intelligence company! Our intelligence integrates with over 80 security products from industry-leading companies, such as Splunk, ServiceNow, Microsoft, IBM, and AWS. Come jump on the rocket ship and help us protect businesses by disrupting adversaries!

The Product Support Analyst role is part of our Intelligence Services group,...

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Are you interested in joining a rapidly growing global organization in the cyber industry? With over 550 employees, $140M ARR, and 1,000 clients, Recorded Future is the largest privately-held security intelligence company! Our intelligence integrates with over 80 security products from industry-leading companies, such as Splunk, ServiceNow, Microsoft, IBM, and AWS. Come jump on the rocket ship and help us protect businesses by disrupting adversaries!

The Product Support Analyst role is part of our Intelligence Services group,...

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AppNeta is a fast-growing global technology company that is taking advantage of the massive performance monitoring marketplace sized by Gartner as $2.9B in 2020. AppNeta has been named five times to the Inc. 5000 Fastest-growing Private Companies list, and has won numerous awards for company culture, including Inc. Magazine and BBJs Best Places to Work and BostInnos Coolest Companies.

The Job

We are looking for a self-driven and ambitious individual with experience working with sophisticated name-brand enterprise technology companies.

The...

New York |

CrossBorder Solutions has offices in New York City, Tarrytown NY, St. Petersburg FL, London and Argentina. We are currently in hypergrowth mode and seeking new talent in Austin TX and Houston TX. 

Role Overview:
 
As a Senior Manager within the Professional Services - Transfer Pricing team, you will own client relationships and complete transfer pricing documentation projects for these clients.  To do this...
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The Customer Success Manager (CSM) is responsible for preserving and growing subscription renewals from the assigned named accounts, for Digital Experience Management (DEM) solutions in assigned territory by driving adoption using a customer engagement lifecycle model.

The CSM will drive subscription renewals, navigate enterprise organizations, and collaborate with the renewal to ensure on-time renewals.

Develop and manage customer relationships at all levels in assigned accounts in order...

Remote |

The Field Service Engineer role is a remote full-time position that provides installation and service related duties within the iCAD Professional Services organization reporting directly to the Director of Professional Services.  This is a field position that supports the needs of the customer and drives customer satisfaction through Excellence in Service.  

SUMMARY OF DUTIES AND RESPONSIBILITIES

  • Responsible for the installation and service of iCAD equipment – which includes hardware and software.  
  • Provide end user consulting to...
Remote |

The Clinical Applications Product Specialists provides installation and application related services.  This field position supports iCAD’s customer needs and drives customer satisfaction through Excellence in Service.  (This role is related to Women’s Imaging but is not a mammographer position.)

SUMMARY OF DUTIES AND RESPONSIBILITIES

  • Responsible for installation of iCAD equipment, including networking. 
  • Provide end user consulting to assist the end user with configuring the iCAD equipment into their Radiology workflow.
  • ...
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Company Description:

The backbone of the healthcare system is communication between patients and their doctors, among healthcare teams, and even between practices and third-party providers like pharmacies, labs, and insurance companies.

But healthcare communication today is broken. Its disconnected, siloed, antiquated, and highly inefficient and in worst-case scenarios, its even responsible for lost patient lives.

Were trying to fix that. Klaras mission is to transform communication in healthcare, so all patients can receive great care....

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Were passionate marketers, engineers, and innovators building the technology to power the future of commerce. Were a B2B2C SaaS platform helping the worlds most interesting retailers and direct-to-consumer brands remove friction from the customer experience to deliver recurring revenue through subscription programs -- shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships.

Recent studies show that 75% of direct-to-consumer retailers will offer subscription services by 2023...

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Director, Software Reliability and Support 

6 River Systems is a Shopify (SHOP) company leading the way to faster fulfillment. E-commerce has changed the world and 6 River Systems is building solutions to power winning warehouses of the future.
Were revolutionizing warehouse automation with collaborative mobile robots driven by artificial intelligence and advanced cloud-...

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We are currently seeking an SMS/MMS Compliance Analyst based out of our Boston office (remote would be considered with appropriate experience) to provide world-class service focusing on troubleshooting and resolving delivery issues due to aggregator or carrier filtering. Ideally, we are looking for an experienced SMS/MMS Compliance Analyst or someone who has worked  hands-on with SMS/MMS dealing with customers and is looking to expand their experience working to manage a positive environment for e-commerce sending customers to be successful.  

...

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As a remote Technical Support Analyst youre a Bullhorn product expert and the first point of contact for Bullhorns customer issues and questions. Youll provide an incredible customer experience by uncovering, assessing and resolving customer needs.

Our six week paid comprehensive training program will teach you the ins and outs of Bullhorn software, consisting of instructor-led four-week classroom training, followed by an additional two weeks of on the job training. Upon completion, you will have the skills and knowledge to tackle the dynamic needs of Bullhorn customers as a...

Remote |

Spoiler Alert is  looking for a passionate, process, systems and analytics oriented Customer Support Manager to join our growing Customer Success team. If you are an early- to mid-career customer support and/or success professional excited to be part of a fast-paced, mission-driven startup on its way to achieving big-goals, we want to hear from you!

Reporting to our Director/VP of Customer Success, the Customer Support Manager will deliver value by providing world class functional and technical support to Spoiler Alert’s customers and delivering and improving our internal...

New York |

Unqork invented the first completely visual, no-code application platform that helps large enterprises build complex custom software faster, with higher quality and lower costs than traditional approaches--all without a single line of code.

Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals, and together we're creating a massive paradigm shift in the way software is built. If you want to have a hand in defining the future of application development, we want to hear from you. 

The Opportunity:

...
New York |

Unqork invented the first completely visual, no-code application platform that helps large enterprises build complex custom software faster, with higher quality and lower costs than traditional approaches--all without a single line of code.

Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals, and together we're creating a massive paradigm shift in the way software is built. If you want to have a hand in defining the future of application development, we want to hear from you.

The Opportunity:

...

New York |

Unqork is the no-code platform that's pioneering a new way for companies to build, deploy, and manage complex, enterprise-grade applications. At this moment, Fortune 100 companies are using Unqork to create and deliver software without writing a single line of code.

Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals, and together we're creating a massive paradigm shift in the way software is built. If you want to have a hand in defining the future of application development, we want to hear from you.

The...

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About Drift  

Drift is the new way businesses buy from businesses. With its quickly evolving set of tools and playbooks, Drift is the worlds leading conversational marketing platform, trusted by top enterprise businesses like Marketo, Okta, Outreach, Ellie Mae, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres and is backed by leading venture capitalists including CRV,...

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If you are looking for an opportunity to impact English Language programs in school districts through professional development and training, we have a position for you!


We are looking to add a charismatic, collaborative, and results-oriented Training Solutions Manager who will be responsible for leading onsite and online training to ensure that educators can utilize Ellevation to enhance their work for English Language Learners. Working closely within our Partner Success Organization, you will understand district...

Remote |

This role can be fully remote, or you can work out of our Boston office

About Panorama:
Panorama Education is a fast-growing national technology company focused on radically improving education. Over 1,500 school systems serving 12 million students across 50 states have adopted the Panorama platform to help educators collect data about non-academic factors that are key to each childs success in school and in life, such as social-emotional learning and well-being, safety, teacher-student relationships, and family engagement.

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Framingham |

As a Strategic Client Director on the Strategic Accounts Team, you play a critical role in leading the strategy to grow our strategic accounts. This position is an opportunity for you to create lasting relationships while growing the business, which will empower you to deliver your life’s best work. 

This role will be customer facing and will liaise significantly with C level employees within our accounts and our executive team. You will lead the on-going strategic relationship, executive relationships, product adoption, and billings growth of your customers. This role will...

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Description

SUMMARY

The Product Support Analyst II (PS Analyst II) drives customer success by performing Level 1 Triage, monitoring client issues and concerns, and communicating status to the client.  The PS Analyst II also solicits feedback from and advocates on behalf of our clients in liaising with our internal software and industry experts. GuidingCare® is a complete care management platform for patient-centered care, offering health plans and provider organizations easy-to-use, next-generation data integration and workflow...

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Background

Have you ever been online trying to pay a bill, and thought to yourself: why are you making it so hard to give you my money? This the problem weve solved for over 2,000 companies across multiple verticals primarily utilities, local government, insurance, and consumer finance organizations.

InvoiceCloud is a fintech solution leading the digital transformation of legacy industries. Our mission is to bring the Fortune 50 payment experience (i.e. when youre online paying your AMEX bill or going through the Amazon...

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Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativityalways in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester...

New York |

Better is redefining homeownership and making it simpler, fasterand most importantlymore accessible for everyone. We leverage creative technology and innovation to make the homebuying journey more approachable and understandable. Here are some interesting facts to help you get to know Better:

  • Right now were funding over $3 billion in home loans per month
  • Weve funded over $14 billion in loans and $3.5 billion in insurance
  • We ranked #1 in the U.S. on LinkedIn's Top Startups 2020
  • We ranked #11 on Fortunes Best Places to Work...
Remote |

Overview

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse’s takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day – from prevention and building a healthy lifestyle to...

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