CarGurus: International Sales Operations Analyst

Car shopping is complicated. At CarGurus, we use data and technology to make it simple, giving people the tools they need to confidently find, buy, finance, or sell a car. The best part? Our works made a real impact. Were the most-visited car-shopping site in the US, and were expanding globally. Ready to come along for the ride?

As the International Sales Operations Analyst, you are a liaison between our Dublin based International Sales & Sales Ops teams and resources in our Cambridge headquarters. This is an opportunity to spearhead sales process improvements for our growing and emerging markets overseas. If you have experience facilitating Salesforce and sale process changes for multi-national teams, wed love to meet you.

What You'll Do:

  • Bring requirements and structure to loosely defined technical and process changes
  • Assess and uncover gaps in process/areas of improvement, analyze the source of the issue, create a plan to resolve the underlying issues/concerns, and execute solution
  • Support annual territory planning and SFDC configuration including ongoing CG customer hierarchy maintenance
  • Support integration of new products and markets in SFDC
  • Partner with Dublin based Sales Ops and sales leadership to drive process improvements by working cross-functionally with Enterprise Applications, Engineering, Finance, Sales, Marketing, and Product resources based in Dublin and Cambridge
  • Manage dependencies and timeline across multiple project to ensure quality and timely delivery
  • Partner with stakeholders in our Dublin and Cambridge offices on change management and adoption of improved processes
  • Build process documentation and training material
  • Quarterly travel to the Dublin office expected

Who You Are:

  • 2-5 years experience in a sales strategy and process, Salesforce.com administration, and technical project management
  • Able to translate stakeholder needs to process improvements
  • Relentlessly focused on incremental delivery, which is a staple of CarGurus culture.
  • Transparent communicator who is open, honest, and collaborative
  • High energy team player and creative thinker, with a passion for identifying inefficiencies and closing the gaps
  • Driven self-starter, who is accountable for their work, and proud to take ownership of processes created
  • Passionate about developing a career in a growing technology company

CarGurus Culture:

At CarGurus, we invest in our peoples professional growth with everything from learning and development programs to tuition reimbursement. Want to work on projects that expand your skill set without sacrificing your work/life balance? You got it. We also strive to provide perks and benefits that employees actually care about like free lunch, commuter subsidies, and more. That includes equity in the companyour way of showing that we want you here for the long haul.

We work hard every day to build the worlds most trusted and transparent automotive marketplace, but trust and transparency dont just apply to our consumers. They extend to our talent, too. We aim to create a workplace where everyone feels they can bring the ultimate expression of themselves and their potentialwhere you dont just fit, you thrive. We dont discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

In addition to the US, CarGurus operates sites in Canada, Germany, Spain, Italy, and the UKwith other markets on the horizon. We have offices in Cambridge, MA; Detroit, MI; Dublin, Ireland; San Francisco, CA and London, UK. Check out our careers page to learn more.

Full-time

Employee Testimonials

Vanessa De Gennaro CarGurus
Vanessa De Gennaro
Engineering Director

I love how supportive people are of testing new ideas. Some are successful and some aren’t. Either way, we learn and the learning is what’s important.

Charles Talbot CarGurus
Charles Talbot
Senior UI/UX Engineer

When building products, we’re empowered to take ownership and innovate. Our dev process is rooted in transparent communication, and we each take an active part in determining our own path within the team.

Michelle DiPasquale CarGurus
Michelle DiPasquale
Product Manager

On the international team, we conduct consumer studies to uncover areas where we can provide the customer with more transparency. Then, we quickly turn those insights into solutions through prototyping, testing, and rapid iteration.

Mathew Reiss CarGurus
Mathew Reiss
SEO Product Management Head

Whether we’re seeing how a copy change impacts organic traffic or testing a new way of loading code, it feels great knowing that we’re making a historically painful process—shopping for a new car—that much better.

Joe Burke CarGurus
Joe Burke
Senior Manager of Dealer Relations

The CarGurus sales floor has the most team-first culture of any I’ve sat on during my 13 years in the business, and the product truly sells itself.

Caroline McGuire CarGurus
Caroline McGuire
Business Development Representative

The perks here can’t be beat. Where else do you get free lunch every day, a free gym membership, AND a subsidized T-pass? That’s on top of a fully stocked kitchen, and beer and wine on tap.