edX: Integration Specialist
141 Portland Street
Cambridge, MA 02139

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At edX, a Cambridge-based non-profit, our mission is to offer a world-class education to everyone, everywhere, allowing them to gain the in-demand skills and knowledge that will lead to fulfilling careers and lifelong success. Today, edX provides more than 20 million people access to education from the best universities and institutions in the world, including Harvard, MIT, Oxford, and UC Berkeley. edX provides inspirational and transformative knowledge to students of all ages, social status, and income, worldwide. Starting in 2017, we furthered this mission by offering accredited online Masters degrees providing a more convenient, lower-cost, stackable means of earning credentials towards a full degree.

We are adding an Integrations Specialist to deliver and continuously improve integrations solutions between the edX platform and our university partners student information systems. The Integrations Specialist is a specialized role responsible for the testing, launch, and ongoing support of enrollment integrations such as the edX enrollment API and single sign-on solutions. The Integrations Specialist advises university partner central IT and academic department technology teams on these solutions for the secure registration of matriculated university degree students into the correct programs and degree courses on edX. This includes the creation of sandbox and production environments for each enrollment term for each university partner; troubleshooting issues that arise; and providing documentation. This role collaborates across edX teams and functions (e.g., Product Delivery and Engineering, Education Services) to execute and ensure an exceptional and seamless registration experience for students and program managers alike.

The ideal candidate will have experience with web development frameworks and RESTful APIs, and be comfortable working directly with our university partners to provide onboarding and ongoing support. The candidate should be motivated, intellectually curious, and demonstrate the ability to solve complex problems, create processes, and navigate a fast-paced and entrepreneurial environment.

Key Responsibilities:

  • Provide testing and production environments for enrollment integration between edX.org and university student information systems
  • Develop process improvements for the integration solution
  • Onboarding new university degree partners for the integration solution
  • Collaborate with Product Management, Business Intelligence, and Education Services at edX and with university partners to understand business problems and identify solutions
  • Promote teamwork and transparency regarding integrations within edX and across edX and university partners

Qualifications & Skills:

REQUIRED:

  • 3+ years of systems integration experience
  • Experience with web development frameworks and RESTful APIs
  • Demonstrated experience supporting major system integrations (LMS, LTI, Salesforce, most common student information systems)
  • Experience and demonstrated success managing client relationships
  • Aptitude to learn new technologies quickly
  • Ability to be resourceful and figure things out while supporting customers
  • Superb project management skills, including multiple / complex stakeholder management (internal and external) and multiple projects with competing priorities
  • Demonstrated success working in a fast-paced, swiftly-evolving environment and comfort with ambiguity
  • Strong attention to detail, adherence to deadlines, and excellent follow through
  • Strong collaborative and interpersonal skills
  • Can effectively communicate with technology subject matter experts and those without a technical background
  • Ability to think critically, analytically, and proactively
  • Positive team player with a roll up your sleeves, service-oriented attitude

PREFERRED:

  • Experience working with ID providers using SAML or Salesforce
  • Architecture and solutions development leveraging microservices

Applicants must be able to work out of our Cambridge, MA office. Sorry, Visa sponsorship is not available.

Full-time

Employee Testimonials

Sherisse Viray
Sr. Accountant

“What I enjoy most about edX is the people. They are so friendly and often reach out to learn more about what each other's interests and hobbies are outside of work (IE world travel, hiking and skiing/snowboarding).” 

Julia Henderson
Manager of Learner Support & Operations

"I am thrilled to be working at a company where my bias to action is appreciated and encouraged. I feel truly empowered to make important decisions, and know we'll reflect and adjust our ideas continually, so we can provide great resources and a high level of support for our learners and partners."

Carol Tong
Principal Tech Writer

“I love working at edX. The work environment is diverse, open, and collaborative. I’m inspired by edX’s mission, as well as by the fact that it’s open source and a nonprofit.”