SimpliSafe: Inbound Sales Representative
294 Washington Street, 9th floor
Boston, MA 02108

Employee Testimonials


SimpliSafe is a leading home security company that is disrupting the alarm industry with its award-winning security solution and pioneering self-install model. SimpliSafe combines thoughtfully-designed technology with industry-leading professional monitoring and verification all at fair and honest prices with no long-term contracts. Visit to learn more!

We grew 2x last year, and expect our sales to continue to grow exponentially this year. We are looking for motivated, ambitious self-starters who are excited to launch their career with a fast-growing team, right here in the heart of Boston.

The Inbound Sales Representative role requires confidence in the ability to multi-task and speak to a wide demographic of people from across the country. Specific activities include but are not limited to the following:

  • Help prospective customers find the system that's right for their home
  • Create a strong first impression with first-time customers to build long-term loyalty
  • Respond promptly, courteously, and knowledgeably to sales inquiries
  • Process new system orders and special replacement shipments
  • Achieve and provide exceptional customer service while always maintaining a friendly, patient demeanor over the phone with our customers
  • Communicate with exemplary interpersonal skills in the workplace
  • Comfort with technology and ability to provide technical assistance for basic consumer electronics and software is critical
  • Ability to work well independently and also in a team environment
  • Requires the ability to follow direction and expertly address any customer concerns

**Pay Rate: Hourly, $15.00 plus unlimited incentive pay based on performance during the holiday season**

We are currently hiring for two shifts:

9:00am-6:00pm, must have availability 7 days/week. This is a 5 day work week on a rotating schedule, so weekend availability is required.

3:00pm-midnight, must have availability 7 days/week. This is a 5 day work week on a rotating schedule, so weekend availability is required.


Employee Testimonials

Talent Acquisition and HR Coordinator

I'm incredibly grateful to Simplisafe for the opportunities that have opened up for me here. There's a prevailing focus on promoting professional development and growth from within. We're very proud of our product, our teams, and our culture!

Customer Service Supervisor

I started working at Simplisafe about a year ago and I have never felt more at home. From the great management to the amazing culture, Simplisafe shows that they truly care about their employees with benefits, promotions, and year round activities.