Implementation Engineer/ Solutions Engineer
The Implementation Engineer/ Solutions Engineer is responsible for presenting product offerings and architecture in the best light to our customers. As a Solutions Engineer you will be responsible for working with and removing all technical objections in the sales and software cycle. To accomplish this, you must have a strong desire to leverage their technical and/or sales skills, including the ability to solicit business requirements, develop a technical strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.
Work with customers on the implementation of the solution, deployment on their premises and integration with their systems
Ongoing implementation and maintenance of multi-tenant SaaS solution; automation of deployments, monitoring, troubleshooting errors
Utilize Agile software development procedures and practices, including daily stand-up meetings.
Perform integration level testing of software components and systems to ensure a high degree of quality
Train, coach and collaborates with others within the organization
Develops strong relationships with other teams and customers to build collaboration and identify potential opportunities to improve efficiencies and processes
Build and present customized demos
Convey a deep understanding of the customer's technology
At least 2+ years of experience with Eloqua or Marketo
At least 2 years working as either an Implementation engineer or Solutions Engineer
B.S. Computer Science, Software Engineering, MIS or equivalent work experience
Solid oral, written, presentation, collaboration and interpersonal communication skills
Ability to work as part of a team to solve technical problems in varied environments
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