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Head of Talent Strategy, Talent & Finance

Our Talent Strategy Business Partner group is focused on identifying, developing and implementing projects and initiatives to staff, on-board, develop, motivate, assess, retain and organize our talent who ultimately enable our high growth business. We push our senior leaders to think strategically about their people and are accountable for building the organizational structures, leadership and future teams that will propel Wayfairs success as a business. We weave together talent-related data to tell a cohesive story about the organizations we support and where we need to invest and arm senior leadership with the data they need to make strategic decisions. 

 

As the Head of Talent Strategy, you will partner directly with our Chief Financial Officer and VP of Talent.  Youll own human capital strategy and critical business initiatives. You will have the opportunity to shape your role while supporting Wayfairs executive team in a critical functional area.  You will develop employee-driven committees in response to employee engagement survey results and consult on roadmap and action items. You will lead headcount planning and organizational design processes, including reporting and change management processes. 



What Youll Do:

 

  • As a critical member of Wayfairs leadership team, you will partner with executives across the business to develop a breadth of strategies to attract, retain and develop the best talent
  • You will work with aligned executives to drive talent and organizational strategies that help achieve business goals and objectives
  • You will build integrated strategies and initiatives that drive organizational effectiveness
  • You will proactively identify skill and leadership gaps within the organization and propose and implement initiatives to address these gaps
  • You will identify new business objectives and prioritize core analysis for key functional executives. In addition, you'll make data-driven decisions that have a significant, positive impact on efficiency, customer, and revenue/cost 
  • You will work with HR and key stakeholders to develop long term plans for performance calibration, compensation and development processes for employees in relevant functional area
  • Youll provide strategic business partnership and coaching to key functional partners on performance feedback, leadership development and conflict management

 

What Youll Need:

  • Talent Experience strongly preferred (performance reviews and calibration, compensation, people analytics/surveys (analyse people metrics and KPIs (e.g. hiring, attrition, internal movements, promotions, exit surveys, engagement surveys), headcount planning & talent strategy, org design, people & career development)
  • 10+ years of experience and/or 4+ years post advanced degree preferred
  • Strong leadership skills with the ability to effectively influence and communicate at all levels of the organization and lead multiple stakeholder relationships
  • Experience in consulting, project management, or corporate strategy in the tech sector preferred
  • You have proven experience in developing a strategy and driving tangible results across teams in an ambiguous environment while leveraging data from a multitude of sources to tell a story and impact the overarching strategy. Advanced excel skills needed. 
  • You have excellent communication skills and a passion for working across functions and with C-level leaders, synthesizing multiple points of view and owning a coherent action plan, all while negotiating and influencing others
  • You have a strong customer service focus with a sense of urgency and excellent follow through

About Us: 

Wayfair is one of the worlds largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, were reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If youre looking for rapid growth, constant learning, and dynamic challenges, then youll find that amazing career opportunities are knocking. 

No matter who you are, Wayfair is a place you can call home. Were a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair and world for all. Every voice, every perspective matters. Thats why were proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

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Wayfair

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Company Profile

Number of Employees

1,000+ Employees

Open Positions

192

Videos

Photos

Employee Testimonials

As someone who has held a variety of corporate, startup, and consulting, engineering, and management positions over the years, I find that Wayfair is in a league of its own. The company is engineering-driven and empowers engineers to learn, grow, and lead while providing the tools and support they need to better themselves and their careers. The energy and passion here is incredibly infectious and it genuinely feels like employees love coming to work in the morning and hate leaving at night.

Chris McCann   –   Senior Engineering Manager

Marketing at Wayfair really drives the business forward and gives you a ton of ownership, allows you to flex many different skill sets, and the people are awesome!

Shahan Rabbani   –   Associate Director - Marketing

Wayfair offers a culture rich in innovation, agility, autonomy and growth. My Manager and my global network of partners present opportunities never extended to me in the past. It was the company brand and reputation that brought me to Wayfair, and it is the leadership and my fellow Wayfairians who keep me loving what I do and with whom I do it each and every day!

Darlene Orbaker   –   Sr. Manager, Global Leadership Development

I love working at Wayfair because I love being surrounded by people who share my passion for creating experiences for our customers. Network-wide, the consultants in every site thoughtfully deliver great experiences to our customers and our leaders are committed to creating similarly great experiences for their team members. It’s wonderful to come to work every day surrounded by people inspired to take great care of those around them! … And I love my team in Springfield!

Joel Johnson, MBA   –   Site Director

I love working in merchandising at Wayfair, as it really allows me to impact the business end-to-end. From operations to customer experience, we have our hands in everything! Furthermore, Wayfair grants me the ability to drive high-impact improvements autonomously; talk about really feeling like a valued member of the team!

Jonathan Wang   –   Sr. Manager, Voice of the Customer Operations

I love working in Vertical Merchandising because of the exciting challenges and customer problems I’m faced with everyday, and the diverse set of levers and skill sets I leverage to solve them. I am empowered to push my team to be scrappy and think innovatively about how we approach a problem, and am incredibly motivated by the concrete impact to the customer experience we see in our work!

Nora Dewey   –   Senior Merchandising Manager

This is an inspiring place to work with true work-life balance. You can flex your creative muscles while learning about the overall business, an opportunity which isn't always common. Our cross-functional partners truly treat us as partners. I'm able to weigh in on the vision for the business, not just for creative, which is very rewarding.

Joanna Berliner   –   Head of Creative, Joss & Main

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