Takeoff: Head of Design - UX Research and Strategy
203 Crescent St
Waltham, MA 02453

Video

Employee Testimonials

Jake Williams
Jean Achorn
William Odom

If you ever wanted to be on the ground floor of a well-funded, rapidly growing start-up where you have the chance to transform a 5.7Tn market now is the time! With over 170 employees worldwide, we continue to experience tremendous growth across all departments in multiple locations. Our automated grocery fulfillment system coupled with our end-to-end technology solution is helping grocers thrive in an online grocery market.

In a nutshell:

Were taking Takeoff Technologies to the next level and are looking for a Head of Design and UX to own and lead all things UI/UX related. We will rely on your product design experience, creative problem-solving skills and people and process management to help us build out this function and department.

This is exciting because you will:

  • Own the design strategy, UX and UI of Takeoffs Product skill set
  • Work closely with the rest of the Product and Engineering teams to build great products
  • Build relationships across the organization in all departments to drive cohesive, intuitive, and delightful end-to-end user experiences
  • Build a high performing team and shape how the team operates and grows. Identify, mentor and develop UX talent and e power the team to stay informed of changes in the industry, constantly learn and grow as designers
  • Requirements

  • 7+ years experience in user experience and user interface design including user research & design strategy methods for software products
  • Demonstrated experience building, managing and scaling teams.
  • Experience designing for either web or mobile applications
  • A strong and updated portfolio that demonstrates your design process and expertise with both UX and UI
  • Customer centric mindset: having the mindset and experience to understand exactly what customers need and want and continue to put them first
  • People success: driven to grow team members skill sets and careers
  • Strong presentation skills and strong communication skills to communicate effectively across all levels within the organization
  • Experience with Agile methodology, including sprint planning, backlog grooming and Agile artifact creation
  • Bachelors degree in Design, HCI, Interaction, or equivalent practical experience.
  • Benefits

    Why youll love working at Takeoff

    • We're a successful, rapidly-growing startup with an entrepreneurial vibe
    • Were disrupting the eGrocery industry with our innovative business model
    • We're passionate about what we do
    • We get to be creative on a daily basis
    • Youll work with a smart, experienced leadership team that wants to do it right, is dedicated to mentoring and nurturing professional growth of all employees, and is open to new ideas
    • We believe in autonomy, and reward those who take initiative
    • We have fun!


    What we offer

    Here at Takeoff we offer a competitive salary, health, dental and vision plans, flexible paid time off, and a fun and supportive company culture! Some of our other benefits include:

    • Fully stocked kitchen and daily catered lunches
    • Gym membership
    • Free Parking and commuter benefits
    • Beautiful, well-lit, open office space
    • Plenty of exciting travel opportunities

    Our culture revolves around our core values of respect, initiative, collaboration, adaptability, and diversity. As people, we value hard work, but we balance it with socializing as a team, respecting our time outside of work, and appreciating our coworkers unique walks of life.

    Takeoff is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status.

    Full-time

    Employee Testimonials

    Jake Williams
    Jake Williams
    Fulfillment Product Lead

    The culture here is so unlike big companies. It’s warm and friendly. We eat lunch together every day. It really feels like family.

    Jean Achorn
    Jean Achorn
    Communications Specialist

    Everyone here really believes in what they do. We work hard, but we also know how to have fun!

    William Odom
    William Odom
    Design & Continuous Improvement Lead - Fulfillment

    My favorite thing about working at Takeoff is the collaborative environment. We're all part of the team.

    Anastasiia Klimova
    Anastasiia Klimova
    QA Engineer

    At the end of the day, Takeoff really cares about their employees. It's great to work at a place that appreciates each and every team member.

    Geraldi Prenata
    UX Intern

    Last Friday, I completed my 13-week summer internship with Takeoff Technologies as a UX intern. I really enjoy working in such a warm, friendly, and collaborative environment. I learned about creating user personas, performing user research, testing, and interview for our fulfillment & supply chain apps. I learned how to conduct an effective competitive analysis and analogous research to gain insights on current trends of competitors and eGrocery market. I also learned how to analyze user behavior and engagement using different analytical tools, and implement the findings to further improve our apps usability and features. Last but not least, I would like to thank my manager Becky Carpenter and Laura Cody from the UX team for teaching me the principles of Lean UX, product design, and collaboration with other departments.