SimpliSafe: Head of Consumer Research
294 Washington Street, 9th floor
Boston, MA 02108

Employee Testimonials

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Consumer research is at the heart of everything we do. We are constantly surveying internally or externally to test our new ideas. We are looking for a bright, self-motivated leader for our consumer research team that is passionate about uncovering insights from survey data and consumer interviews.

What youll do:

  • Create action-oriented answers to our toughest questions and uncover previously hidden insights by cross cutting data in every direction
  • Partner cross functionally with leaders in Product, Design, and Marketing to create studies that answer their questions and deliver actionable insights back to them; topics could range from brand awareness, new product design to pricing
  • Manage top priority projects from start to finish: write the survey, code the survey in Qualtrics, field the survey through partners, cut the survey data, author reports and share insights with other teams
  • Build the team. We have a lot of questions to answer / high volume of work. Expect to work as both an individual contributor on some projects while also building/managing a team on others

Experience:

You are excited to join SimpliSafes collaborative, no-ego approach to getting work done. You are a creative, out-of-the-box thinker who is intellectually curious with a demonstrated interest in learning. Youre a self-motivated, high-energy individual who can easily function in a high demand, performance-driven environment

  • BA/BS degree, MBA preferred
  • At least 4 years of quantitative consumer research experience either at a consulting firm, a market research firm, or a corporation
  • Strong familiarity coding surveys in Qualtrics or a similar platform
  • Ability to communicate statistical output in a manner that is engaging, understandable, and influential
  • Expert proficiency in Microsoft Excel
  • Strong Microsoft PowerPoint skills and willingness to learn Mekko, the graphical software that we use
  • Entrepreneurial Spirit: The candidate will need to be enthusiastic about operating in a fast-paced, sometimes unstructured environment and being self-directed
  • Deep intellectual curiosity and strong drive to challenge the status quo is needed.

What We Offer

  • Competitive benefits package including 401k with company match, Medical/Vision/Dental
  • Unlimited PTO
  • Employee appreciation events
  • Work where your work matters, we're focused on providing peace of mind for our customers
  • Opportunity to make a huge impact
  • On-Site fitness center
  • Professional development opportunities
  • Great location with commuter benefits
Full-time

Employee Testimonials

Ryan
Talent Acquisition and HR Coordinator

I'm incredibly grateful to Simplisafe for the opportunities that have opened up for me here. There's a prevailing focus on promoting professional development and growth from within. We're very proud of our product, our teams, and our culture!

Justin
Customer Service Supervisor

I started working at Simplisafe about a year ago and I have never felt more at home. From the great management to the amazing culture, Simplisafe shows that they truly care about their employees with benefits, promotions, and year round activities.