: Growth Development & Programs Associate

Rapid7 is leading the information security industry as a top provider of security products and services that help customers defend against everyday threats. We're known for being both on the forefront of the security revolution and for our award winning company culture, which is centered around Rapid7's five core values. In this sales and customer success enablement role youll bring your passion and expertise for

  • A chance to make significant business impact with our culture of continuous learning

  • An opportunity for next practice solutions to meet go-to-market learning needs

  • A chance to work with a hyper-growth company in the white-hot IT security sector where employees are empowered to take their career to the next level

  • A momentum-building team as investment in Growth Development & Programs ramps up at Rapid7

Our Growth Development team is responsible for helping new sellers and csms get up and running and continually develop to accelerate their careers. We work relentlessly to keep our Go-To-Customer teams sharp, empowering them to deliver revolutionary value to our customers who work daily to keep our data safe. Were looking for a Sales Enablement Associate to help us level-up our ongoing initiatives and training efforts. Youll support facilitation, scheduling, and logistics of our extremely successful New Hire Ramp Program and our point-in-time skill building programs, as well as manage our sales and cs collateral strategy. Help us on our mission to transform one of techs best places to work into an even better place to build a Go-To-Customer career.

What Success Looks Like

You have strong emotional intelligence, a positive attitude, high paced energy and ability to manage multiple strategic initiatives with great attention to detail. You have top-notch organizational and time management skills and can maneuver overlapping program schedules while ensuring that nothing falls through the cracks. Getting up in front of people, telling stories, and breaking down complex concepts into relatable information is your jam, and you embrace technology as a valuable tool to help accelerate collaboration and results. Treat personal growth as a constant must-have for your new job and strive for perfection, but are comfortable with the trade-offs that come with dynamic and collaborative projects. You are flexible and arent just comfortable with change, you plan for the unknown and can adjust on the fly. You thrive in a personal and face to face culture and our desk is as much a place to work as it is to host conversations with your stakeholders. Understand that no-one is an island. you depend on your teammates and dont hesitate to communicate successes and difficulties. Your team and other business stakeholders can lean on you in the same way. Youre scrappy, resourceful, know how to remove barriers that threaten success and arent afraid to be you because you believe that great ideas come from tapping into your unique life experiences.

What You Love to Do

  • Work with the Global Enablement Team to regionalize and execute programs around new hire, skills, tools, process, and coaching development

  • Schedule our ongoing New Hire Ramp program for all new-to-the-role Account Executives and Customer Success Managers

  • Facilitate New Hire Ramp program sessions in person and virtually across our US Sales & Customer Success Teams

  • Develop training content for live presentation and eLearning by subject-matter experts

  • Work shoulder-to-shoulder with sales representatives, customer success and managers to help new sellers and CSMs achieve early success and build a path to long-term success

  • Identify new ways to enforce skills development and bring your ideas to fruition with a focus on skill practice, reinforcement, certification, and tracking

  • Help manage scheduling, logistics, and communications for point-in-time training programs

  • Track & ensure timely delivery of all programs; foresee potential conflicts and dependencies and work to remove blockages

  • Collaborate across Sales, Sales & Business Development, and our Growth Practices to equipped our salesforce to deliver ongoing customer value through actionable updates to the security landscape, our portfolio, and the needs of the security community

  • Create a community around sales competency and coaching

  • Proactively identify key areas for improvement through training, process, and/or systems

  • Measure and report on the effectiveness of Growth Development investments and programs

  • Work cross-functionally with GTC and other internal stakeholders

  • Tackle tasks independently and excel at working collaboratively

What You Bring to the Table

  • 1 - 3+ years of direct experience in Enablement, Direct Sales, Learning and Development, Channel Account Management or Product Marketing role

  • Experience with facilitating programs and delivering content in-person, remotely, and electronically a plus

  • Ability to marry art and science to articulate the ROI of each training program

  • Humor, high emotional intelligence, humility, and true team player mentality

  • Demonstrated strong analytical & problem solving skills

  • Ability to create engaging content in Google Drive applications

  • Excellent organization skills with the ability to juggle multiple overlapping program schedules

  • Dependable follow-up skills to track outcomes and continue to support learner development throughout their careers

  • Great communication skills with the ability to translate business needs into actionable items

  • Able to work independently as well as part of a team in a driven and energetic environment

  • Adaptability to meet the needs of an innovate & fast-paced business

  • Creative problem solving skills

Our team believes that diversity of thought and experience builds better teams and helps us transform. If you dont match these requirements perfectly dont hesitate to apply and help us understand how youre uniquely equipped to help us achieve our vision.

Full-time

Employee Testimonials

James Green
Senior Director, Software Engineering

"My favorite memory of being a 'Moose' is our first ever company-wide hackathon in Cambridge. After a fun–filled week for the company kick-off, we still managed to deliver, through the night, on some amazing ideas."

Brett Garofalo
Manager, Mid-Market Sales

"I am not a natural–born salesperson or leader. Rapid7 gave me the mentorship opportunities and leeway to develop those skillsets. Having the support of my management allowed me to take risks and learn from mistakes instead of being tentative and afraid to put myself out there."

Aniket Menon Rapid7
Aniket Menon
Director, Product Management

"I love the infectious energy and fast–paced nature of the job. Unrelenting progress towards becoming the #1 company in Cyber Security. The sheer number of Products and Services we have launched in the last two years is a staggering achievement."

Dennis Nahas Rapid7
Dennis Nahas
Manager of Engineering, IT Devops

"The most fulfilling moments are seeing our products name dropped in the security press, knowing we all contributed to that."

Chris Wallace Rapid7
Chris Wallace
Director, People Strategy

"It's pretty cool to look around the room and know that I played a part in making all of that happen, and that I hopefully helped those people move into a role that they find really rewarding and exciting. Especially in a company where they in turn can have a big impact and take their careers to the next level. The fact that they are all good people, and that we all manage to have a bit of fun in the process, helps too."

Roy Hodgman Rapid7
Roy Hodgman
Manager, Data Scientist

"I feel that [our core value for] continuous learning best represents me because it's been essential to my career here. There are no shortage of tools and techniques that can be applied to the projects I work on, and despite what I think I might know about the problem at hand, more often than not there are new and novel ways to approach it."