Search

Get unlimited job listings with a BIZZpage

VentureFizz Job Board

519 Jobs Listed
Boston |

Company Description

The CSM owns the Customer Lifecycle for a set of Enterprise accounts, beginning with customer onboarding and implementation, and continuing through the adoption and renewal staging. A successful Enterprise CSM builds impeccable relationships, and shows skill at achieving trusted adviser and customer advocate status in the customers mind. The CSM works closely with the Sales Team to design and execute customer success plans to ensure our customer objectives are truly met, and business value is realized.

Responsibilities:...

Boston |

Location: Boston

Overview: 

Profitero is at the forefront of the eCommerce revolution, providing brand manufacturers with analytics and insights that help them sell more products on Amazon, Walmart.com and other leading eCommerce sites. We’re more than doubling our eCommerce business every year and looking for smart, professional people to fuel our momentum and help us grow even faster. Profitero is growing 100% annually and is expanding its Customer Success team. As a Customer Deployment Manager you will be the technical lead for our customers and...

Boston |

The Growth Success Manager will join a team focused on nurturing the growth and retention of Klaviyos smallest customers. You thrive on data. Supporting a customer base of thousands of emerging ecommerce brands brands, youll identify segments that need support and development, and work with the team to drive adoption and success for those customers.


We are looking for CSMs who are passionate about providing the best experience to customers who are scaling their businesses with Klaviyo. This is a great opportunity for someone...

Boston |

As a Manager, Customer Success - Onboarding you will manage one of our Customer Success teams and be responsible for interviewing, hiring, evaluating, training, coaching, and leading a team of new and established Customer Success Professionals (Support, Onboarding Specialists or Customer Success Managers) in a fast-paced and rapidly changing environment. You will work closely with the other Customer Success Team-Leads and the Vice President of Customer Success to help build a team of highly successful Customer Success Professionals who are able to execute exceptional...

Boston |
Polis is a rapidly growing start-up that makes it easier for organizations to spread their message door-to-door. By leveraging cutting edge technology through deep data analysis and providing a crisp user experience, Polis delivers a targeted solution 10x more effective than traditional canvassing. We have already knocked over 10 million doors, collecting 120 million household records and we're just getting started! Our solutions have been used on two presidential campaigns and by corporate leaders in solar, home security, and a range of other industries.
 
We are...
Watertown |

We are looking for a Principal Designer to thoughtfully contribute to our award-winning electronic health record as a member of our mobile focused UX team. Your job will be work closely with a multi-disciplinary R&D team to define, design and test product and digital service features with the goal of improving the ability of physicians and their staff to do their jobs well. But enough about us, let’s talk about you.
 
You are a talented, innovative, curious, and strategic designer, motivated to make a difference in healthcare.   You want to help us break through all...

Cambridge |
Quick Base provides a cloud-based platform that empowers problem solvers to quickly turn ideas for better ways to work into apps that make their organizations more efficient. For nearly 20 years, people of all technical backgrounds have been using the Quick Base platform to create solutions that streamline processes, capture real-time data, and improve company operations while working in concert with existing IT systems. Based in Cambridge, MA and a former division of Intuit, Quick Base has a 6,000+ customer universe of app-enabled businesses that spans all industries and company...
Boston |

Position Summary

BCG Omnia has a number of flagship software products that support businesses worldwide by leveraging our core capabilities in areas such as design and development. These products provide critical insight that empowers our customers and teams to make key strategic decisions. The Product Business Unit has been an invaluable partner of the practice areas in this endeavor and has lead by example through evangelizing exceptional user experience design process, research, and methodologies. Together, we have designed, developed and deployed a number...

Franklin |

Let me tell you about an artificial intelligence (AI) company that you probably have never heard of, but you will.  As a matter of fact, this company is the world’s largest independent AI company and it’s headquartered in the Boston area.  We operate at the intersection of customer experience and AI – two of today’s hottest and most dynamic industries.

 

Interactions’ mission is to create amazing customer experiences by advancing AI technology that understands and engages on a human level.  The human element of what we do not only relates to how we differentiate our AI...

Boston |

About Panorama:

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, 900 school systems serving ten million students have adopted the Panorama platform as paying customers, including New York City, Seattle, San Francisco, Denver, Dallas, and Nashville. School systems turn to Panorama to ensure that each child is getting the support they need, so that more students succeed in school, graduate, and go on to college. Panorama helps educators monitor how students are doing across academics,...

Boston |

About Panorama:

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, 900 school systems serving ten million students have adopted the Panorama platform as paying customers, including New York City, Seattle, San Francisco, Denver, Dallas, and Nashville. School systems turn to Panorama to ensure that each child is getting the support they need, so that more students succeed in school, graduate, and go on to college. Panorama helps educators monitor how students are doing across academics,...

Franklin |

Let me tell you about an artificial intelligence (AI) company that you probably have never heard of, but you will.  As a matter of fact, this company is the world’s largest independent AI company and it’s headquartered in the Boston area.  We operate at the intersection of customer experience and AI – two of today’s hottest and most dynamic industries.

Interactions’ mission is to create amazing customer experiences by advancing AI technology that understands and engages on a human level.  The human element of what we do not only relates to how we differentiate...

Franklin |

Let me tell you about an artificial intelligence (AI) company that you probably have never heard of, but you will.  As a matter of fact, this company is the world’s largest independent AI company and it’s headquartered in the Boston area.  We operate at the intersection of customer experience and AI – two of today’s hottest and most dynamic industries.

Interactions’ mission is to create amazing customer experiences by advancing AI technology that understands and engages on a human level.  The human element of what we do not only relates to how we differentiate...

Cambridge |

Company Description

Tamr is the enterprise-scale data unification company trusted by industry leaders like GE, Toyota, Thomson Reuters, and GSK. The companys patented software platform uses machine learning supplemented with customers knowledge to unify and prepare data across myriad silos to deliver previously unavailable business-changing insights. With a co-founding team led by Andy Palmer (founding CEO of Vertica) and Mike Stonebraker (Turing Award winner) and backed by founding investors NEA and backed by founding investors NEA and GV, Tamr...

Norwalk |

Datto, the worlds leading provider of IT solutions delivered through managed service providers. Datto is a creative company at its core and is an exciting and dynamic workplace. We're 100% focused on our managed service provider partners and believe that with the right technology, managed service providers can change how businesses around the world operate. Datto provides data protection, business continuity, networking, business management, and file backup and sync products that empower and protect the clients of our 14,000+ partners. We're headquartered in Norwalk, Connecticut and have...

Boston |

As a Manager, Customer Success you will manage one of our Customer Success teams and be responsible for interviewing, hiring, evaluating, training, coaching, and leading a team of new and established Customer Success Professionals (Support, Onboarding Specialists or Customer Success Managers) in a fast-paced and rapidly changing environment. You will work closely with the other Customer Success Team-Leads and the Director of Customer Success to help build a team of highly successful Customer Success Professionals who are able to execute exceptional customer service to our...

New York |
Who We Are:
As the worlds industry-standard wholesale platform for fashion, beauty and home, JOOR is making wholesale smoother and smarter for brands and retailers. The JOOR platform seamlessly creates a single, collaborative ecosystem for the entire wholesale process. Brands and retailers can easily manage their selling and buying, access the vital metrics that drive their business in real time, leverage trends as they see them develop, and work together to act on emerging opportunities. We believe how people and companies...
New York |
Who We Are:
As the worlds industry-standard wholesale platform for fashion, beauty and home, JOOR is making wholesale smoother and smarter for brands and retailers. The JOOR platform seamlessly creates a single, collaborative ecosystem for the entire wholesale process. Brands and retailers can easily manage their selling and buying, access the vital metrics that drive their business in real time, leverage trends as they see them develop, and work together to act on emerging opportunities. We believe how people and companies accomplish goals is...
New York |
Who We Are:
As the worlds industry-standard wholesale platform for fashion, beauty and home, JOOR is making wholesale smoother and smarter for brands and retailers. The JOOR platform seamlessly creates a single, collaborative ecosystem for the entire wholesale process. Brands and retailers can easily manage their selling and buying, access the vital metrics that drive their business in real time, leverage trends as they see them develop, and work together to act on emerging opportunities. We believe how people and companies accomplish goals...
Boston |

Do you have a desire to be an integral part of a growing and dynamic team and an emerging leader in their space?

Anaqua helps corporations and law firms turn intellectual property into competitive advantage. Our software platform, ANAQUA, unifies the critical tools, best practice workflows, data, documents and services into one efficient, intelligent environment so our clients operate more efficiently and make better decisions faster. Nearly a million IP professionals in over 150 countries use ANAQUA to manage more than a billion dollars in intellectual assets. Many of the best...

Boston |

Do you have a desire to be an integral part of a growing and dynamic team and an emerging leader in their space?

Anaqua helps corporations and law firms turn intellectual property into competitive advantage. Our software platform, ANAQUA, unifies the critical tools, best practice workflows, data, documents and services into one efficient, intelligent environment so our clients operate more efficiently and make better decisions faster. Nearly a million IP professionals in over 150 countries use ANAQUA to manage more than a billion dollars in intellectual assets. Many of the best...

Boston |

About Drift

Drift is the new way businesses buy from businesses. With its quickly evolving set of tools and playbooks, Drift is the worlds leading conversational marketing platform, trusted by top enterprise businesses like Marketo, Okta, Outreach, Ellie Mae, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres and is backed by leading venture capitalists including CRV,...

Tewksbury |

TimeTrade is growing and thats great news for you! We are looking for someone to add to our Service Delivery team. We dont want just any someone, we want extraordinary!! Are you vibrant, hard working, and looking for a new challenge? Are you great with customers? Do you thrive in a multi-taking environment? We want someone who enjoys helping others and is open to being helped; someone who knows how to self-manage their tasks and time and works well independently and in a team. We need a technically skilled fast learner with the ability to know when to make a decision and...

Westwood |

PURPOSE:

The Predictive Indexthe talent optimization leaderis an award-winning best place to work (Inc., Glassdoor, Boston Business Journal, The Boston Globe).

Our mission is Better work, better world," and we take great pride in PIs power to supercharge workplace relationships and culture to achieve the unthinkable. Were our own best case study! Youll be working toward a mission that inspires you, and youll be surrounded by fun, smart, driven people day in and day out.

Theres a reason more than 7,500 companiesincluding Nissan, Citizens Bank, Drift,...

Boston |

Are you an energetic, self-motivated strategic thinker who knows what it means to be customer obsessed? Are you an individual who is passionate about helping others achieve their health and fitness goals? Are you seeking a workplace with a rewarding mission and results driven environment?


ASICS Digital is looking for a Senior CRM Marketing Manager to support our fitness apps: Runkeeper & ASICS Studio. Engaging millions of users, our apps attract fitness enthusiasts who may be starting a new routine, training for their...

New York |

Solutions Architect - Pivotal Cloud Foundry Solutions

PIVOTALS STORY (VIDEO)

As a recognized leader in disciplined agile and lean software development practices, Pivotal combines the Silicon Valley state of mind, modern approach, and infrastructure with organizations core expertise and values. Our cloud-native platform and suite of data tools drive software innovation for many of the worlds most admired brands, helping enterprises move at start-up speeds and with greater business agility. We optimize for change and teach next-generation developers...

Cambridge |

Meet CarGurusthe #1 visited online car shopping website in the US. At CarGurus, were building the worlds most trusted and transparent automotive marketplace where its easy to find great...

New York |

About Us VIDEO

Founded in 2013, Pivotal Software, Inc. combines our leading cloud-native platform, tools, and methodology to empower the worlds largest organizations to adapt to change and build great software. Our technology unleashes developer productivity, while fulfilling our mission to transform how the world builds software.

You

As a data scientist on Pivotals Data Science team, youll be working on a wide variety of data problems for...

Somerville |

WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

Boston |

Klaviyo is looking for a director to lead our support team. Our customers are highly driven and motivated entrepreneurs and marketers at high growth brands who want counterparts at Klaviyo comfortable talking about the nuances of our product and marketing strategy. Every Klaviyo that joins our support team is taught and tested on our product, marketing strategies and our voice -- its critical that were experts. We want to wow them from the first time they find out about us to the day they retire from their business -- and everyone at Klaviyo is responsible for delivering...

Boston |

Love dogs? This is the place for you!

About us

Discover your dog more than fur deep with the most comprehensive DNA test on the market. Designed by world leaders in dog genetics, in partnership with Cornell University, the Embark DNA Test tells owners what breeds make up their pets, how to prevent future possible health problems, and what features and traits their pet might have. Help us end preventable disease in dogs and improve the lives of pets and their people through genomics.

Embark is the only dog DNA test using a research-grade DNA microarray...

Cambridge |

Copywriter
EF Educational Tours

We are seeking a passionate, energetic, entrepreneurial Copywriter to join our in-house creative and marketing team based in Boston.

Youll collaborate with innovative writers, designers, photographers, videographers, marketing whizzes, and business stakeholders to deliver work that propels the business forward. Your work will drive a creative vision that inspires our customers and advances our companys global mission: Opening the World Through Education.

You will make an impact in helping people to see...

Boston |

About Tufin

Tufin is the leader in Network Security Policy Orchestration for enterprise cybersecurity. More than half of the top 50 companies in the Forbes Global 2000 turn to Tufin to simplify management of some of the largest, most complex networks in the world, consisting of thousands of firewall and network devices and emerging hybrid cloud infrastructures. Enterprises select the company’s award-winning Tufin Orchestration Suite™ to increase agility in the face of ever-changing business demands while maintaining a robust security posture. The Suite reduces the attack...

Cambridge |

As a video software company that helps businesses build brand affinity, video is core to everything we doand that's where you come in! At Wistia, we're fully invested in video and believe in the power it has to build amazing brands and businesses. That's why this is such an exciting opportunity for the right talented and passionate videographer. In this role, you'll own the video production process end-to-endyou'll be responsible for producing engaging, creative videos while meeting the needs and requirements of key stakeholders across the business.

Youll work closely with other...

New York |

Ordergroove is a commerce technology platform that enables brands and omnichannel retailers to achieve what we call Relationship Commerce - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships. Our unique combination of powerful technology and proprietary data and analytics, is helping some of the largest brands in the world transform their retail experiences across channels.

Were hiring Account Managers who will be responsible for the management and...

Boston |

About Klaviyo

At Klaviyo, marketers know that "sending the right message to the right people at the right time" is the key to getting better results. We believe the key reason behind irrelevant marketing isnt the people; its the tools they have to work with. Despite the explosion in Marketing Technology, the products that let marketers communicate with people in a truly relevant, engaging way are either a pain in the ass to use or missing important features.


Thats where Klaviyo comes in. Klaviyo...

Burlington |

We are a fast-paced, data driven Marketing Technology team focused on driving web strategy and building out new prospect-facing website experiences. We contribute to exceeding the companys goal of providing an excellent web experience by leveraging an Agile development approach.

As a Website Product Owner, you will be part of the team responsible for driving and executing strategic web experiences to support website initiatives for our HostGator brand. You will partner closely with a variety of internal stakeholders to identify business requirements, site...

Burlington |

Endurance International Group is the parent company behind some of the worlds top names in online marketing tools for small business, including Constant Contact, Bluehost, HostGator, and Domain.com.

Here in our Burlington, MA headquarters, our Creative Team serves as the in-house ad agency for all Endurance brands. Every piece of creative that comes out of the marketing department comes out of this group. From ad campaigns, to email promotions, to websites, we do it all.

What Youll Do:

  • Reporting to the Creative Director, you will:
    • Concept...
Burlington |

Endurance International Group is the parent company behind some of the worlds top names in online marketing tools for small business, including Constant Contact, Bluehost, HostGator, and Domain.com.

Here in our Burlington, MA headquarters, our Creative Team serves as the in-house ad agency for all Endurance brands. Every piece of creative that comes out of the marketing department comes out of this group. From ad campaigns, to email promotions, to websites, we do it all.

Our Bluehost creative team is looking for a Senior Copywriter to come in and hit the ground running....

Westwood |

PURPOSE:

The Predictive Index (PI) is a talent optimization platform that gives business leaders access to the people data they need to make objective hiring decisions, design great teams and culture, and reach their strategic business goals. PI has more than 7,500 customers across 142+ countries including Nissan, Citizens Bank, DocuSign, Subway, 47 Brand, Blue Cross Blue Shield, and Omni Hotels.

PI is a scientific instrument that has undergone more than 500 validity studies. Our team takes great pride in PIs power to improve and supercharge workplace...

New York |

Digital Products creates value for our clients, their employees, and their customers. We design and build software that changes the way people work and live. Our team collaborates across studio locations in Boston, Chicago, Houston, New York, and Seattle with 300+ employees across the US and Canada. With expertise in product strategy, project management, QA, design thinking, user-experience design/research, and impeccable development for native mobile, web, and embedded systems, we will help bring clarity to any omni-channel product vision

...
New York |

Digital Products creates value for our clients, their employees, and their customers. We design and build software that changes the way people work and live. Our team collaborates across studio locations in Boston, Chicago, Houston, New York, and Seattle with 300+ employees across the US and Canada. With expertise in product strategy, project management, QA, design thinking, user-experience design/research, and impeccable development for native mobile, web, and embedded systems, we will help bring clarity to any omni-channel product vision

...
Cambridge |

Digital Products creates value for our clients, their employees, and their customers. We design and build software that changes the way people work and live. Our team collaborates across studio locations in Boston, Chicago, Houston, New York, and Seattle with 300+ employees across the US and Canada. With expertise in product strategy, project management, QA, design thinking, user-experience design/research, and impeccable development for native mobile, web, and embedded systems, we will help bring clarity to any omni-channel product vision.

...
New York |


Cargo is looking for a Launch Associate to play a critical role in expanding our international presence. Cargo already has operations in both the US and SE Asia but alongside its exclusive and global partner, Uber, it is looking to expand to new cities and countries starting in 2019. You will be part of the International team helping plan, launch and grow operations in these new markets, leveraging our partners and our central team. You will join a team that loves consumer technology, business strategy, deal making, and growing relationships, and...

Boston |

About Drift

Drift is the new way businesses buy from businesses. With its quickly evolving set of tools and playbooks, Drift is the worlds leading conversational marketing platform, trusted by top enterprise businesses like Marketo, Okta, Outreach, Ellie Mae, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres and is backed by leading venture capitalists including CRV,...

New York |

Intro

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build...

Cambridge |
Position Overview:
Quick Base is looking for a Senior Director of Customer Success to lead a team 20+ Customer Success Managers and 4 Managers of CSMs (and growing).  We are looking for a strong leader with experience growing a high performance team that brings best practices based on 10+ years of experience in software, services and customer success.
 
The ideal candidate will have experience in a senior position managing customers and technical solutions in a SaaS model, software SaaS platform experience is preferred. He or she...
New York |
Barclays Accelerator powered by Techstars (FinTech-focused)
 
Target Start Date: September 4, 2019 (with potential for ad hoc projects earlier)
Target End Date: December 10, 2019
Location: New York City, United States
 
**This role is a 3-month, full-time, in-office position. It is not an a remote freelance contract.**

Job Description
Do you want to have an impact on future tech leaders while enhancing your...
New York |
Creative Director, Experience
Boulder or NYC

Our Creative Director, Experience creates intuitive, engaging experiences that connect our audiences across brand touch points and drives value for our founders and corporate partners. You know how an experience should look, feel and work, and understand what users need and want across a holistic brand experience.
 
On any given day you might:

  • Define the vision and mission, and manage the day to day responsibilities of a new initiative.
  • ...
Waltham |

At ZoomInfo Powered by DiscoverOrg we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues.

As a ZoomInfo Sales Engineer, you will work with the Sales Team and...

Boston |

Get to know Klaviyo


Klaviyo is a team of people who are crazy motivated by growth. Its what we help our customers do, grow their businesses by making it possible and easy for them to use their data to power better marketing. Its how we behave as individuals and were all deeply passionate about learning. Its how we manage our business: we have thousands of paying customers, were profitable, and were growing insanely fast. And its what our culture is all about.

Working at Klaviyo means...

Boston |

Get to know Klaviyo


Klaviyo is a team of people who are crazy motivated by growth. Its what we help our customers do, grow their businesses by making it possible and easy for them to use their data to power better marketing. Its how we behave as individuals and were all deeply passionate about learning. Its how we manage our business: we have thousands of paying customers, were profitable, and were growing insanely fast. And its what our culture is all about.

Working at Klaviyo means...

Boston |

Get to know Klaviyo


Klaviyo is a team of people who are crazy motivated by growth. Its what we help our customers do, grow their businesses by making it possible and easy for them to use their data to power better marketing. Its how we behave as individuals and were all deeply passionate about learning. Its how we manage our business: we have thousands of paying customers, were profitable, and were growing insanely fast. And its what our culture is all about.

Working at Klaviyo means...

Boston |

Mendix is on a mission to fundamentally reinvent the way applications are created, by abstracting the process and enabling everyone who has a stake in an enterprises digital future business people and analysts, web developers, software engineers, even CEOs to meaningfully participate, thereby creating better applications faster. Our goal is simply to create the future of software development.



Are you the brilliant Senior Technical Support Engineer we're looking for?


...

Boston |

The Customer Success Manager is responsible for leading Luminoso Technologies’ portfolio of customer relationships throughout the lifecycle of a customer.  The Customer Success Manager focuses on driving new customer onboarding, building strong relationships with users and maximizing customer engagement.

Key Responsibilities

Ownership of the post-sale customer engagement, including but not limited to:

  • Developing strong relationships with key stakeholders at all organizational levels;

  • Creating customer success plans for each...

Cambridge |

Project Manager
EF Educational Tours

EF Tours Marketing & Creative Studio is looking for a Project Manager to join our Boston team. In this role, youll be at the center of the conception, design, and execution of marketing campaigns and materials focused on opening the world through education and travel.

THE ROLE

As a Project Manager, you will combine your strengths in project management, relationship management, creativity and vendor negotiations into a unique, rewarding role. Youll be instrumental in the optimization and...

Cambridge |

At EF Go Ahead Tours we believe youre never too old to be a student of the world. For over 25 years we have guided individuals across the globe through carefully crafted group travel. Our travelers range from young professionals to retirees, solo travelers to entire families, travel enthusiasts to those stepping off their first flight. We believe that the best way to learn about the world is to experience it. Every day we come to work hoping to help as many people as possible, do just that.

We are looking for a passionate, driven, talented, selfless Associate Creative Director (...

Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

Boston |

Were not your traditional tech company and we dont aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. Thats why we value diversity of thought, background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant...

Cambridge |

Digital Products creates value for our clients, their employees, and their customers. We design and build software that changes the way people work and live. Our team collaborates across studio locations in Boston, Chicago, Houston, New York, and Seattle with 300+ employees across the US and Canada. With expertise in product strategy, project management, QA, design thinking, user-experience design/research, and impeccable development for native mobile, web, and embedded systems, we will help bring clarity to any omni-channel product vision.

...
Cambridge |

Digital Products creates value for our clients, their employees, and their customers. We design and build software that changes the way people work and live. Our team collaborates across studio locations in Boston, Chicago, Houston, New York, and Seattle with 300+ employees across the US and Canada. With expertise in product strategy, project management, QA, design thinking, user-experience design/research, and impeccable development for native mobile, web, and embedded systems, we will help bring clarity to any omni-channel product vision

...
Boston |
For the Customer Support Representative role, we're looking for a technologically minded problem solver who loves to work hard, and is eager to learn new things. You will be responsible for providing support help to over 4,000 nonprofits across the country who use DipJars to fundraise!
 
We have a small startup team and growing fast. You'll have tons of room to grow here, so if you are eager to give your career a kickstart and learn how to grow a startup then you've come to the right place. If this sounds good to you please submit your resume! We'll try to get back...
Cambridge |

Digital Products creates value for our clients, their employees, and their customers. We design and build software that changes the way people work and live. Our team collaborates across studio locations in Boston, Chicago, Houston, New York, and Seattle with 300+ employees across the US and Canada. With expertise in product strategy, project management, QA, design thinking, user-experience design/research, and impeccable development for native mobile, web, and embedded systems, we will help bring clarity to any omni-channel product vision.

...
New York |

Digital Products creates value for our clients, their employees, and their customers. We design and build software that changes the way people work and live. Our team collaborates across studio locations in Boston, Chicago, Houston, New York, and Seattle with 300+ employees across the US and Canada. With expertise in product strategy, project management, QA, design thinking, user-experience design/research, and impeccable development for native mobile, web, and embedded systems, we will help bring clarity to any omni-channel product vision.

...
Cambridge |

Digital Designer
EF Educational Tours

We are looking for a passionate, driven, exceptionally talented, self-motivated Digital Designer to join the in-house creative agency for EF Educational Tours.

Youll collaborate with innovative designers, writers, photographers, videographers, marketing whizzes, and business stakeholders to deliver work that propels the business forward. Your work will drive a creative vision that inspires our customers and advances our companys global mission: Opening the World Through Education.

You will make an...

Cambridge |

Shoobx is looking for an energetic, hard-working individual to join our client service team as a Customer Success Manager. This role will be part of the team that builds and maintains relationships with our clients - by helping them through onboarding, getting to know their business goals and helping them achieve those goals using Shoobx, and ensuring a smooth renewal process. 

Your first year will likely include: developing an email outreach campaign to grow product adoption; hosting an EBR with a rapidly growing company; assisting in onboarding and training of new clients;...

Cambridge |

Check out a video with a Sr. UX Practitioner on the Experience team here.

edX, a Cambridge-based non-profit, is dedicated to increasing access to high-quality online education to everyone, everywhere. Its a big job - think internationalization, accessibility, and usability - and were looking for someone interested in the challenge of building great experiences at scale.

Were backed by Harvard and MIT and located in the heart of Kendall Square...

Waltham |

This role, based at the Constant Contact/Endurance UX headquarters in Waltham MA, is for an energetic student that is passionate about users and has a desire to help deliver positive user experiences.

Our team is more than a production crew. We are a fundamental and strategically critical part of the business, a core pillar of the product organization. A world-class team of designers, coders, writers, and researchers we help establish a strategic direction for the company.

We work hard to make the world a better place by helping SMBs survive and thrive in the diverse and...

Waltham |

As a UX Content Strategist for Endurance, youll use the power of language to develop strategies that meet both business objectives and customer needs. Working alongside researchers, designers, and developers, youll support projects from ideation through deployment with the ultimate goal of crafting the clear, consistent, and concise copy that makes for an unbeatable user experience. You will be working primarily with the Constant Contact and SiteBuilder brands.

What youll do:

  • Write clear and compelling copy to guide users through a variety of digital...
Boston |

In todays world of always-on online consumption and commerce, consumers are demanding what they want, when they want it. Content is king, and always will be, for brands to get distribution, retailers to sell products and consumers to click purchase. The problem in todays marketplace is that there is no easy way to transfer this rich product information from brand to retailer without hours of manual and tedious spreadsheet management and updates.

Enter Salsify. Salsify is a product experience management platform. We power the seamless exchange of product content that powers today's...

New York |

Who We Are:

As a Technical Solutions Consultant, you'll be responsible for ensuring that customers get the most value out of MoPub products and services. You will lead a portfolio of clients through technical integration and provide consultation and guidance post launch. This is a highly visible role within the company, supporting the growth and retention of our most valued and highest profile mobile app publishers and demand partners. You will build positive relationships with both internal and external parties to ensure...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

User satisfaction lies at the heart of Formlabs success. The capabilities of our desktop technology are growing rapidly, and so are the needs of our team. Were looking for:

  • Expert teachers to help our customers learn the ropes of 3D printing
  • Problem solvers to figure out what went wrong and how to fix it
  • Empathetic...
Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking a Renewals Manager for our Lexington, MA office.

Job...

Boston |

ezCater is the worlds largest online marketplace for catering a $60+ billion market in the U.S. We make it superbly easy for businesspeople to find and order great food for meetings and events, and we help our catering partners grow their business. Were backed by $320 million in venture funding and in early 2019 were valued at $1.25 billion. Our mission is to power the worlds catering, and well make it happen even more surely if you come help us.

This Manager of Workforce Management position will be an integral part of the Customer Service Team....

Boston |

We're on a mission to transform global workplace communication, and we need your help. How do you prefer to collaborate with your colleagues? By phone, video, instant message, or even text? Fuze is making it easy for businesses to embrace the modern, mobile workforce. We offer a single cloud-based platform that includes these technologies and more for simple, smart communication that works.

The Technical Support Engineer role is a combination of customer service and technical ability. This role is a customer facing role, by phone and email with a strong importance...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world - and now dental professionals, too.

User success is the heart of Formlabs success. As our desktop technology accelerates and expands heavily into the dental market, so too does the need to have expert teachers on hand to offer solutions for our customers in that field.

If you want to define the customer experience and dedicate your time to supporting users in...

New York |

Ordergroove is a commerce technology platform that enables brands and omnichannel retailers to achieve what we call Relationship Commerce - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships. Our unique combination of powerful technology and proprietary data and analytics, is helping some of the largest brands in the world transform their retail experiences across channels.

Were hiring a Strategic Client Director ...

New York |

As we continue to rapidly expand our global team, we are hiring a Customer Success Manager to drive strategic thinking and deliver an industry-leading level of service to our Enterprise client base across NA.

At the core of our business is the global customer success team. Over 80 people across 10 offices, all working towards one mission: Make Every Customer Successful. Our mantra is what drives us to ensure that all of Brandwatchs clients get the very best out of our technology. In the ever changing world of social media we are constantly...

Boston |

ezCater is the worlds largest online marketplace for catering a $60+ billion market in the U.S. We make it superbly easy for businesspeople to find and order great food for meetings and events, and we help our catering partners grow their business. Were backed by $320 million in venture funding and in early 2019 were valued at $1.25 billion. Our mission is to power the worlds catering, and well make it happen even more surely if you come help us.

Fanatic and fantastic customer service is the spice in our secret sauce. One client put it well: "This...

Cambridge |

Meet CarGurusthe #1 visited online car shopping website in the US. At CarGurus, were building the...

Norwalk |

Datto, the worlds leading provider of IT solutions delivered through managed service providers, is looking for a Senior Success Implementation Manager to join a growing team. Datto is a creative company at its core and is an exciting and dynamic workplace. We're 100% focused on our managed service provider partners and believe that with the right technology, managed service providers can change how businesses around the world operate. Datto provides data protection, business continuity, networking, business management, and file backup and sync products that empower and protect the clients...

Somerville |

The Grommet is looking to grow it's Customer Experience Team. We have both direct employment and temporary/seasonal positions available. As Seasonal Customer Experience Team (CET) Specialist you will assist The Grommet's customers through their purchase journey; answering questions, solving problems, using our technology and human empathy to build customer trust and loyalty. This position will assist the Customer Service team through our busy holiday season.

The ideal candidate for this role will be someone with excellent communication skills and who is proactive, detail oriented...

Somerville |

The Grommet is looking to grow it's Customer Experience Team. We have both direct employment and temporary/seasonal positions available. As Customer Experience Team (CET) Specialist you will assist The Grommet's customers through their purchase journey; answering questions, solving problems, using our technology and human empathy to build customer trust and loyalty.

The ideal candidate for this role will be someone with excellent communication skills and who is proactive, detail oriented, able to multitask, and quick to learn. We empower our Customer Service Team to delight our...

Boston |

Are you a Senior Level digital marketer who is seeking rewarding and mission driven environment? Would you like to have a direct impact on growing and rewarding our active global user base?


We are looking for a strategic, results-oriented leader who will manage a team of cross-functional marketers to shape how we expand ASICS digital brand visibility. As a member of the marketing leadership team you will lead an innovative membership program and the development of an integrated content strategy, ensuring that messaging is on...

New York |

Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground-up. We're looking for bright, talented individuals who are excited about innovation, growth, and the exciting world of Relationship Commerce. If youre driven by a desire to solve problems and deliver groundbreaking insights and solutions youll fit in perfectly! We are looking for someone who is eager to learn and ready to step up and do whatever it takes to ensure that our clients have a rewarding and successful partnership working with Ordergroove.

...

Boston |

Security Analyst

Do you live and breathe cyber security? Need to work on important problems? Cybereason has an opportunity for you!

Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question Am I under attack? proactively, without manual effort. We're expanding our security services and looking for curious, diligent, technical people to help us build out and run our Nocturnus team. As member of this elite team...

Boston |

Overview

As the Global Program Manager for the Customer Success & Services Organization, your responsibility is to ensure that initiatives being ran across the teams are launched successfully and aligned with Cybereasons overall business objective. It is, therefore, critical for this individual to have a wide internal network, a deep understanding of our product and offerings, and stay current with cross-department operational changes.

In addition to running programs, this individual will also be an advisor for the management team. He/She will report...

Cambridge |

TriNetX is the global health research network that revolutionizes clinical research and enables discoveries through the generation of real-world evidence. TriNetX combines real-time access to longitudinal clinical data with state-of-the-art analytics to answer complex research questions at the speed of thought.

The TriNetX platform is HIPAA and GDPR compliant. For more information, visit TriNetX at http://www.trinetx.com or follow @TriNetX on Twitter.

What your day-to-day could look like:

    ...
Cambridge |

Integrated Producer
EF Educational Tours

EF Tours Marketing & Creative Studio is looking for an Integrated Producer to join our Boston team. In this role, youll be at the center of the conception, design, and execution of marketing campaigns and materials focused on opening the world through education and travel.

THE ROLE

As an Integrated Producer, you will combine your strengths in project management, relationship management, creativity and vendor negotiations into a unique, rewarding role. Youll be instrumental in the...

Boston |

Are you a hard working individual with strong communication skills? Promoboxx is on the lookout for a rockstar Retailer Support Intern. Promoboxx is the only retail marketing platform powered by brands, that allows brands to support local retailers with their online marketing efforts. Currently, were making waves with brands like Chevrolet, Patagonia, Trek Bicycles, New Balance, The North Face, and more!

The Retailer Support internship is a part-time position on the Promoboxx Customer...

Boston |

Ellevation is seeking a Manager for our Product Support team to set a clear and scalable vision for our support model and to leverage data to identify and implement new strategies that ensure an excellent customer support experience. Ellevations support team is responsible for inbound support tickets from users of Ellevations data-driven software, which is specifically designed for ELL educators and the English Learners they serve.


Product Support is a key part of the strong services reputation Ellevation has in the industry...

Framingham |

It is rare to work at a company where you can help make a difference, even help save a life, and feel a sense of pride and accomplishment in your work. Here at Rave Mobile Safety, you will have that opportunity. Our suite of products are designed to foster quick, relevant, and actionable communication during times of high stress. Keeping people safe is our business.

Rave is seeking a self-motivated Customer Support Engineer with strong technical software skills. You should be passionate about improving public safety, innovative technology, and creating great software. We continue...

Lexington |

Come join a winning team!

If you don't look forward to going to work each day, then what's the point? Take a walk around our offices and youll see a serious group of professionals who dont take themselves too seriously. Our team thrives on collaboration and sharing ideas, whether in a cross functional meeting or at one of our impromptu parties.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact. And a commitment to having fun.

We are looking...

Waltham |

Senior Customer Success Engineer

Role Summary

The primary function of the Senior Customer Success Engineer is to work with customers in identifying,
resolving, and preventing issues using Actifio products.  In this role, you will work with technical skills such as
Linux, Databases, Scripting, and Systems Architecture. The only things we ask for is a strong technical
aptitude and excellent communication skills.

Responsibilities/Key Tasks

Responsible for providing technical support to Global Actifio customers and partners, both...

Waltham |

Customer Success Engineer

The primary function of the Customer Success Engineer (CSE) is to work with customers in identifying, resolving, and preventing issues using Actifio products.  In this role, you will build technical skills around Linux, Databases, Scripting,  and Systems Architecture. Not to mention great career growth within the team. The only things we ask for is a strong technical aptitude and excellent communication skills.

Responsibilities/Key Tasks

  • Responsible for providing technical support to Global Actifio customers and partners,...
Somerville, |

Owl Labs is hiring a Web Developer to join the Marketing Design team. This role is a perfect fit for someone who is excited by the opportunity to take ownership of our website and bring excellent customer experiences to life. The ideal candidate has prior experience in e-commerce and building/optimizing for conversion, along with a passion for creative problem solving and iterative testing. You are collaborative and will work cross-functionally to ensure the performance and stability of our platform.

Owl Labs' mission is to solve a problem we've all experienced: meetings suck,...

Framingham |

Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers.

Recently honored by the Boston Business Journal as the #4 Best Place to Work in the midsize category, the 10th fastest growing private company in Massachusetts, and named ranked #611 nationally on the Inc. 5000 list; Definitive has more than doubled in size in the past 2 years.  Our expansion has created the need for talented Sr. Customer Success Managers ...

Boston |

Customer Success Managers (CSMs) at Klaviyo are a critical part of our success and the success of our customers. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for CSMs who are passionate about providing the best experience to customers who are scaling their businesses with Klaviyo. This is a great opportunity for someone with a...

Boston |
This is a terrific opportunity for a self-motivated individual to join our team. At Forward Financing, our mission is to be the leading provider of financing solutions to under-served small businesses. As one of the fastest growing companies in Massachusetts we are at the forefront of growth in the FinTech space. We are 100% dedicated to this vertical and to achieving our mission.
 
As a Specialist in the Account Servicing Department, you will be challenged daily and find satisfaction helping customers resolve temporary financial and payment issues they are...
Hartford |

As an Associate you will help build the next amazing batch of startups, as they grow from early stage to venture-backed companies. From entrepreneurs, to investors, to mentors, your network is about to explode. You will have the opportunity to sit in on mentor meetings – get to know the best entrepreneurs and investors in the city, up close and personally. You will also have access to full involvement in Techstars social events with the founders and local community.

It’s basically a chance to get amazing experience, broaden your network in ways you could never imagine, get...

Pages