Search

Get unlimited job listings with a BIZZpage

VentureFizz Job Board

390 Jobs Listed
Boston |

Technical Account Manager - Beijing, PRC

Who we are:

Neurala, Inc. (www.neurala.com) is a software company headquartered in Boston, MA, USA that developed The Neurala Brain— Deep Learning neural network software that brings intelligence and learning to any device, making products like cameras, robots, drones, toys, consumer electronics and self-driving cars more autonomous, engaging and useful. Neurala is commercializing its proprietary technology in a self-service SaaS platform,...

Burlington |

Overview

The Senior Security Engineer is a significant technical contributor to the effort of maintaining and enhancing the software security program. The security program encompasses vulnerability identification and tracking, assessment and scoring (via CVSS), vulnerability remediation management, software design review, code review and threat modeling. The role requires comprehensive knowledge of security attack vectors from the operating system through the application layer and persistent layer and related defensive controls for preventing, detecting,...

Burlington |

Overview

The Manager of IT will lead the company’s information and technology operations, supports the company’s mission by leading the planning and execution of technology infrastructure and software. The successful candidate will work cross-functionally to find and implement practical and scalable technology solutions supporting the company’s operations.

Responsibilities

  • Demonstrated experience developing, leading and supporting an IT vision and direction including demonstrated...
Burlington |

Overview

At NetBrain we are a customer-first organization who prides ourselves on enabling the success of our Customers. An immediate opportunity exists for a Technical Support Engineer who will become a key member of the Technical Support team, the boots on the ground team that drives us towards that goal.

The Support Engineer will help troubleshoot customers’ networks or software issues while ensuring consistent customer satisfaction. At the same time, our engineers gain exposure to various types of networks, and will have the opportunity to...

Boston |
About Us
 
Teikametrics is the leading Retail Optimization Platform (ROP) for sellers on Amazon. Teikametrics optimizes billions of transactions for thousands of sellers, brands and agencies around the world to increase overall sales and profits. Founded in 2012, Teikametrics uses proprietary econometrics and machine-learning data models to automate bidding and campaign management of Amazon Advertising. We combine our best in class technology with world-class service delivery teams all based in Boston, MA. 
...
Boston |

The Employee Tech Onboarding Operations team is responsible for ensuring new hires and internal employee transfers have all the technology they need when they start their new role with Wayfair. In addition to this, we strive to provide new hires and internal transfers with white-glove support during their first two weeks of tenure. Our goal is to ensure that new hires and internal employee transfers can hit the ground running and continue to propel Wayfairs success as they step into their new roles.

Who you are:

We are looking for a high-energy, critical-thinking team...

Boston |

Customer Success Manager

 

First and foremost, Kyruuvians care deeply about our vision to enable human beings to care for human beings, our mission, and our CORE values:

  • Caring – We care about our clients, their patients, and each other.
  • Ownership – We own our success and have the courage to make decisions.
  • Respect – We respect and enjoy each other's journey, experiences, and gifts.
  • Empowerment – We empower our team, our clients, their providers and patients to make the right decisions.
...
Waltham |
Robotics Implementation Project Manager
 
About the role:

Vecna Robotics seeks a detail-oriented and results driven Project Manager with experience managing technically complex projects involving deployment of products/systems at customer sites.  The ideal candidate will be excited about automation with a proven track record of excellence.  They will take pride in deploying automated systems from the initial project kickoff through to the achievement of fully autonomous operations.  The Project Manager will lead deployment...
Somerville, |

As a Technical Support specialist, you will be the primary point of contact to Meeting Owl end-users, resellers, and potential customers through all customer support channels, including chat, email, phone and social media. We are looking for an enthusiastic self-starter, who is comfortable taking the initiative to deliver outstanding customer support.

Owl Labs’ mission is to solve a problem we’ve all experienced: meetings suck, and they are especially painful for the remote participants on the other side of the call. Considering the rapid growth in remote and distributed work,...

Somerville, |

Owl Labs is hiring a Sales Representative to join the Owl Labs Sales and Customer Success team. This is a perfect role for someone looking to accelerate their career quickly in a startup environment.

This person will be responsible for talking with leads and customers via chat, email, and phone to answer questions and encourage sales. This person will have the opportunity to build a book of customers and will be responsible for managing those accounts over time.

Owl Labs’ mission is to solve a problem we’ve all experienced: meetings suck, and they are especially...

Providence |

ABOUT THE ROLE

The Project Manager (PM) will be responsible for implementing large cross-functional projects. The PM will work with minimal direction in a fast-paced environment while supporting the organizational culture of continuous process improvement. As an integral part of the Upserve Operations Team, duties may include, but are not limited to, creating a Needs Assessment, High-Level Business Requirements, Cost Benefit Analysis (CBA), Risk Mitigation Strategy, Workflow Design documentation (Process Maps), Project Plan development and maintenance,...

Boston |

Opportunity


SessionM, a Mastercard Company, is seeking a Senior Manager, Project Management with a proven track record in managing the implementation of complex, multi-vendor projects. This individual will lead the project management team and work closely with the Senior Director of Project Management, VP of Delivery, the customer success team, engineering and product to ensure that deliverables across the entire project are meeting the clients schedule and expectations


...

Boston |

Overview

Reporting to the HRIS Manager, the primary focus of this position is the application administration, support and maintenance of Workday and all other HR Information Systems, including how these systems interface with other proprietary and third-party systems/solutions. This individual will be responsible for ensuring data integrity, testing system changes, report writing and overall technical support. 

Responsibilities

  • Participate in ongoing design, configuration and reporting...
Boston |

Overview

The Salesforce Integration Specialist will report to the Manager of Salesforce.com Development, supporting all aspects of system integration within the Salesforce ecosystem. This role will require familiarity with data management principles, APIs, and integration toolsets to build, sustain, and reuse integration logic to enhance business value.  This resource will work on new initiatives, resolve production support issues with existing integrations, and continually improve and monitor these integrations.  Over time, this role will work with our...

Boston |

With more than $150M in funding, 100% year over year growth for the past five years and a recent billion-dollar valuation, Seismic is the leader in the enterprise sales enablement software space. Using leading edge cloud technologies and web enabled solutions, we are innovating and solving complex problems to help the worlds top companies improve collaboration and content delivery between marketing and sales. Headquartered in San Diego and with more than 600 employees across the globe, Seismic is privately held by its executive team and investment firms General Atlantic, JMI Equity,...

Burlington |

Position Summary:
HealthEdge is looking for a Java Software Engineer who is passionate about solving real world business problems to join our team. In this role, you will work on developing solutions that help our customers integrate with our product suite. You will be working as a problem solver with plenty of unique assignments within the department. This hire will be a key member of the team involved with debugging and analysis, design discussions, coding on the back end and will work heavily with the database and J2EE/integration technologies.

...

Boston |

Bevi is a Series C startup that has raised over $60 million to bring customizable, healthy hydration to offices and facilities across the US and Canada. Founded in 2013, our co-founders set out to out-design bottled water. Within five years time, Bevi has saved the waste generated by over 50 million plastic bottles and seen revenue grow by 10x over the past 2 years! With offices now in Boston, New York, and San Francisco, we continue to grow our healthy flavor offerings and constantly strive to bring the next level of customization to the Bevi hydration experience.

The Manager of...

Boston |

Role

ClearSky data is looking for a skilled and passionate Operations Engineer to help design, build and grow ClearSky’s high-performance, secure and fully-managed service that spans across multiple clouds and data centers.


The person in this role will join an awesome team and have the opportunity to solve complex and diverse problems. ClearSky offers a collaborative work environment that encourages team members to grow and develop in their careers.

Key Responsibilities

As we continue to grow and expand our core service offerings, the...

Boston |

If youre passionate about being helpful, supportive, focusing on customers and having fun then we have the perfect opportunity for you. You will have the opportunity to represent our company through speaking directly with our rapidly growing base of happy customers. You will be educating, problem solving, and most importantly delivering memorable and meaningful experiences while helping our small business customers realize the full potential of our platform.

You will become an expert in mission critical property management software and technical support. With a strong focus on...

Boston |

Panorama is on a mission to radically improve student outcomes by helping educators act on data. We're working toward a world where every student has great teachers, great schools, and a great education. Thousands of schools use the Panorama platform as an important tool for improving education through data, from helping teachers hone their practice, to engaging with families, to building school culture, and beyond. Panorama is rapidly growing: today, more than three million students receive a better education because of Panorama, and we hope to serve many millions more students in the...

Boston |

CloudHealth by VMware is looking for a creative and highly motivated visionary who will utilize data (mining, analysis and aggregation) to provide account management, technical advisory and relationship oversight for our tech-touch accounts.

About You:

  • You seek an opportunity to be on the forefront of the cloud revolution
  • You possess both a strong technical background and solid business acumen with the have experience with cloud computing products, services and solutions.
  • You have a creative streak and a passion for supporting and advising...
Boston |

CloudHealth by VMware is looking for highly motivated, visionaries who will be responsible for providing account management, technical advisory, and relationship oversight for our strategic accounts.

About You:

You love being on the front lines of the business partnering with best-in-class customers, internal executives, and developers to communicate technical context required to make improvements to the customer experience and software solutions. You’re looking for an opportunity to be on the forefront of the cloud revolution and possess a strong technical...

Boston |

*** This role can be located in Austin, TX or Boston, MA ***

***Fluency in both Spanish and English required***

CloudHealth by VMware is looking for highly motivated, visionaries who will be responsible for providing account management, technical advisory, and relationship oversight for our strategic accounts.

About You:

You love being on the front lines of the business partnering with best-in-class customers, internal executives, and developers to communicate technical context required to make improvements to the customer experience and software...

|

For this position, experience implementing healthcare-related software for payers or providers is required.

Position Summary:
 
The Senior Project Manager (Virtual role) ensures the successful client-based delivery of the HealthRules software product and its configuration, interfaces, upgrades, and enhancements.  In doing so this individual will facilitate an outstanding client-based relationship and project management capability that will ensure a track record of on-time, on-budget, projects that align with project plans and company objectives.

Please note this...

Boston |

Who we are


Drizly is the worlds largest alcohol marketplace and the best way to shop beer, wine and spirits. Our customers trust us to be part of their lives their celebrations, parties, dinners and quiet nights at home. We partner with the best retail stores in over 100 cities across North America to serve up an entirely new way to shop, with huge selection, competitive pricing and a side of personalized content. That is what we do. Who we are is a different story.


We are...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

User success is the heart of Formlabs success. As our desktop technology accelerates and expands heavily into the dental market, so too does the need to have expert teachers on hand to offer solutions for our customers, specifically focusing on integrating 3D printing into dental laboratories and offices

If youre looking to define the customer...

Boston |

Were passionate about helping hard-working entrepreneurs grow their property management businesses. Were a collective of uniquely talented individuals who are at the top of our game and are determined to get better at what we do every day. Theres zero competition or micromanagementeveryone is the master of their domain, ready to collaborate wholeheartedly with one another and celebrate each others successes. Our determination to make our customers lives better and break records is contagiousyou find yourself becoming intensely passionate about the work that we do, even if the property...

Boston |

As a Digital Consultant (DC) you will be responsible for the overall success of a portfolio of Localytics customers, leading large, multi-workstream projects with focus on exemplary quality assurance, excellent client relationships and demonstrated thought leadership. These projects will require coordinating a cross-functional team that spans Sales, Services, Support; defining project delivery roadmaps and financials; hands-on management of complex projects with multiple work streams and strong partnership with clients. To become a trusted advisor, you will need to become an expert on...

Boston |

Lead Help Desk Representative

Position Overview
In this highly visible and hands-on role, the IT Administrator will install, configure, and maintain the Information Technology systems which enable our business and, most importantly, will provide localized, hands-on support for the employees of Validity.

Reporting to the Director of IT, the successful candidate will leverage industry knowledge and experience to solve complex computing challenges, educate users, facilitate onboarding and offboarding, and become a trusted technical...

Boston |

Were looking for a problem solver who loves talking to customers, understanding their needs and digging into technical problems. This position is for someone who loves to dive into code to create new solutions or resolve customer problems.


Klaviyo is one of Bostons hottest startups. We craft software helping thousands of ecommerce companies to have engaging relationships with hundreds of millions of consumers. We love taking on tough engineering problems and look for technical product experts who also like staying close to...

Boston |

Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech


Site Reliability Engineering (SRE) is what you get when you treat system operations as a software engineering problem. The mission of the Site Reliability Engineering team is to ensure uninterrupted service for Klaviyo customers and act as a force multiplier for Klaviyo product teams to deliver better software faster.

...
Boston |

Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech


We love tackling tough engineering problems and look for Engineers who specialize in certain areas but are passionate about building, owning & scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way. We push each other to move out of our comfort zone, learn...

Boston |

Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech


Site Reliability Engineering (SRE) is what you get when you treat system operations as a software engineering problem. The mission of the Site Reliability Engineering team is to ensure uninterrupted service for Klaviyo customers and act as a force multiplier for Klaviyo product teams to deliver better software faster...

Boston |

Product Experts at Klaviyo are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to customers who are scaling their businesses with Klaviyo.


We are very interested in...

Boston |

Onboarding Specialists at Klaviyo are a critical part of our future success. We take the success and happiness of our customers incredibly seriously. Our mission is to exceed our customers expectations when getting them up-and-running with Klaviyo. We are looking for an Onboarding Specialist who is passionate about providing the best onboarding experience and support to our West Coast/APAC territory customers.

As an Onboarding Specialist, you will be the first point of contact with new Klaviyo customers, guiding them through their...

Boston |

Onboarding Experts at Klaviyo are a critical part of our future success. We take the success and happiness of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers in their first 30-45 days setting up Klaviyo with the highest level of quality in both product knowledge and communication skills and, in the process, consistently meet and exceed customer expectations. We are looking for an Onboarding Specialist who is passionate about providing the best onboarding experience and support to customers who are scaling their businesses...

Boston |

As a Manager, Customer Success you will manage one of our Customer Success teams and be responsible for interviewing, hiring, evaluating, training, coaching, and leading a team of new and established Customer Success Professionals (Support, Onboarding Specialists or Customer Success Managers) in a fast-paced and rapidly changing environment. You will work closely with the other Customer Success Team-Leads and the Director of Customer Success to help build a team of highly successful Customer Success Professionals who are able to execute exceptional customer service to our...

Boston |

The mission of the Klaviyo Onboarding Team is to set our newest customers up for success. We take the time to get to know our customers challenges and dreams so that we can empower them to optimize Klaviyo to take them even farther than they imagined.


As a Manager, Customer Success - Onboarding you will manage one of our Customer Success teams and be responsible for interviewing, hiring, evaluating, training, coaching, and leading a team of new and established Customer Success Professionals (Support, Onboarding Specialists or...

Boston |

The Mission of the Manager of Customer Operations will be to drive the effectiveness and efficiency of our Customer Success team. You will report into the Manager of Customer Success and partner closely with Success Leadership & Sales Ops to fully understand & optimize our efficiency to provide real-time insights that allow us to quickly adjust our customer success strategy to better support our customers and improve retention.

How you will make a difference:

  • Analyze customer behavior, churn, upgrades and downgrades and customer support issues...
Boston |

Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech


We love tackling tough engineering problems and look for Engineers who specialize in certain areas but are passionate about building, owning & scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way. We push each other to move out of our comfort zone, learn...

Boston |

Klaviyo is looking for an L&D Specialist to work closely with our Customer Support leaders to analyze, design, develop, and implement learning programs for our team of Product Experts. This role will report to the Manager of L&D in our Boston office. The L&D Specialist will conduct learning assessments to identify knowledge/skill gaps and engage subject matter experts in the design and focus of new training programs. Learning methods may include instructor-led classes, simulations, mentoring, or on the job training. This role will facilitate both classroom-based...

Boston |

Klaviyo is looking for an L&D Specialist to work closely with our Customer Success and Onboarding leaders to analyze, design, develop, and implement learning programs for our team of CSMs and Onboarding Specialists. This role will report to the Manager of L&D in our Boston office. The L&D Specialist will conduct learning assessments to identify knowledge/skill gaps and engage subject matter experts in the design and focus of new training programs. Learning methods may include instructor-led classes, simulations, mentoring, or on the job training. This role will...

Boston |

The Growth Success Manager will join a team focused on nurturing the growth and retention of Klaviyos smallest customers. You thrive on data. Supporting a customer base of thousands of emerging ecommerce brands brands, youll identify segments that need support and development, and work with the team to drive adoption and success for those customers.


We are looking for CSMs who are passionate about providing the best experience to customers who are scaling their businesses with Klaviyo. This is a great opportunity for someone...

Boston |

Klaviyo is looking for an experienced eLearning and Instructional Design Specialist to join our growing L&D team and help build out our internal training content. This role will report into the Manager of L&D in our Boston office and is tasked with creating impactful and scalable learning programs for our Customer Success and Support teams. Topics for training will include things like internal systems, Klaviyo products, soft skills, and more.

How you will make a difference:

  • This role will work cross-functionally with leaders and subject matter...
Boston |

Customer Success Managers (CSMs) at Klaviyo are a critical part of our success and the success of our customers. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for CSMs who are passionate about providing the best experience to customers who are scaling their businesses with Klaviyo. This is a great opportunity for someone with a...

Boston |

Were looking for a customer-facing engineer who loves talking to customers, understanding their needs and solving difficult problems. This position is for someone who loves to dive into code to create new solutions or resolve customer problems.

How you will make a difference:

  • Be proficient in multiple programming languages. Writing code is a key aspect of this role.
  • Develop and maintain code for extensions and plugins to major e-commerce platforms.
  • Take ownership of advanced technical issues our customers encounter, and drive...
Cambridge |

ABOUT HOPPER


At Hopper, were on a mission to make booking travel faster, easier, and more transparent. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the worlds fastest-growing travel app -- one that enables our customers to save money and travel more. With over $235M CAD in funding from leading investors in both Canada and the US, Hopper is primed to continue its path toward becoming the go-to way to book travel as the world continues its shift to mobile....

Cambridge |

ABOUT HOPPER


At Hopper, were on a mission to make booking travel faster, easier, and more transparent. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the worlds fastest-growing travel app -- one that enables our customers to save money and travel more. With over $235M CAD in funding from leading investors in both Canada and the US, Hopper is primed to continue its path toward becoming the go-to way to book travel as the world continues its shift to mobile....

Boston |

Love dogs? This is the place for you!

About us

Discover your dog more than fur deep with the most comprehensive DNA test on the market. Designed by world leaders in dog genetics, in partnership with Cornell University, the Embark DNA Test tells owners what breeds make up their pets, how to prevent future possible health problems, and what features and traits their pet might have. Help us end preventable disease in dogs and improve the lives of pets and their people through genomics.

Embark is the only dog DNA test using a research-grade DNA microarray...

Somerville |

As an Evergage Customer Success Manager, you’ll be responsible for the complete post-sale success and satisfaction for a portfolio of Evergage’s Retail, B2B Demand Generation or Financial Services Customers. It’s the Customer Success Manager’s goal to make every customer successful by building a trusted advisor relationship and helping them achieve their business objectives using the Evergage platform.

The Customer Success Manager will identify and leverage company-wide resources to address any customer satisfaction, growth or...

Charlestown |

Apply if you are…

  • Excited about Cyber Security and have expert knowledge of cybersecurity concepts, risk management, and threat modeling.
  • Energized about working in a Start-up Organization building a cloud-native security program
  • Desire to work with a talented team that is motivated to move the needle on some of the most pressing challenges in healthcare
  • Experienced with security frameworks on cloud platforms (AWS, GCP, Azure), and protecting data in a variety of ways including anti-virus, firewalling, intrusion...
Boston |

This individual will design and deliver professional services and data science solutions to support our enterprise customers with customized solutions that utilize Luminoso’s concept analysis, classification, and multilingual text analytics software.

You will work with customers to determine an understanding of customer requirements in order to ensure a quality design that leverages the Luminoso technology to achieve amazing customer outcomes, good data science, and the successful delivery of our services.

  • Work with the Sales teams to estimate internal costs for...
Bedford |

Imagine the future you could help us build. 

 

Teamwork, not just tech work. We are tech futurists and business geniuses. Together, we solve problems to make daily life easier. We are looking for a few more great minds to join our team as we continue to grow one of the world's leading consumer robot companies.

 

Together, we empower people to do more.

 

Introduction

 

The Technical Training & Support Specialist develops and manages both physical and digital resources that...

Boston |
InsightSquared is the leading sales and marketing analytics provider for growing companies that want to run their business by the numbers. We help our customers make better decisions by equipping them with actionable, real-time intelligence that drives predictable growth.  
  •  We’re funded by a great team of investors including Accomplice, Tola Capital, DFJ, Bessemer, and Salesforce.com.  
  • We were named a leader in the G2 Crowd’s Business Intelligence Platform Grid℠, ranking #1 in customer satisfaction for the fourth year in a row.
  • We...
Burlington |

Sophos evolves to meet every new challenge, protecting more than 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs, our cloud-native and AI-enhanced solutions are able to adapt and evolve to secure endpoints and networks against never-before-seen cybercriminal tactics and techniques. Managed through our award-winning, cloud-based platform, Sophos Central, our best-of-breed products work together through our unique Synchronized Security system to share threat intelligence and respond to evolving threats. The...

Boston |

Toast Overview:

Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toasts Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. Were growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers success and we have a lot of fun doing it. As a startup, we move fast and have a lot of opportunity for career growth, so if youre passionate about...

Burlington |

Sophos evolves to meet every new challenge, protecting more than 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs, our cloud-native and AI-enhanced solutions are able to adapt and evolve to secure endpoints and networks against never-before-seen cybercriminal tactics and techniques. Managed through our award-winning, cloud-based platform, Sophos Central, our best-of-breed products work together through our unique Synchronized Security system to share threat intelligence and respond to evolving threats. The...

Framingham |

If you are a Product Trainer who is happiest when customers have that aha moment because they understand a technology solution and you help them to become proficient with your product, you should consider this role. You will utilize your strong communication and interpersonal skills to improve our customers knowledge of the Rave product suite and expand utilization. Join Raves Customer Success Team and help us maintain our high customer satisfaction ratings and renewal business.

Rave's Success Team takes great pride in ensuring customer satisfaction because our software-as-a-...

Boston |

Full-time, Boston, US

Hurry up! Weve got a dream to build

BlueConic is an international startup thats growing fast. We love what we do, were proud of how we do it, and weve built a great team with a truly exceptional product and company. The BlueConic platform is disrupting the Martech industry, and its our job to make sure every marketer knows it.

If you love to impress customers by leading and directing multi-faceted projects, and the first words you utter over coffee each morning allude to project scope, issues resolution, or on-time/on-budget, youre going to be a...

Boston |

Full-time, Boston, US

Hurry up! Weve got a dream to build!

BlueConic is a fast-growing Boston-based SaaS startup in search of that unique individual who blends a customer service attitude with a technical problem solving. If you love happy customers as much as you love technology, youre going to be a great Customer Support Representative. We need you to come help customers use BlueConic to meet and exceed their marketing goals.

The team you will join is changing digital marketing every single day and weve got the data to prove it! In addition to...

Boston |

Full-time, Boston, US

Hurry up! Weve got a dream to build!

BlueConic is a fast-growing Boston-based SaaS startup in search of a unique individual who blends a consultants obsession with solving customer problems, with a digital marketing technologists skillset. If you love happy customers as much as you love data and development, youre going to be a great Customer Success Manager. We need you to come help guide marketers on their customer data platform (CDP) journey, from delivering a successful and inspiring onboarding, all the way to managing ongoing, innovative success...

Boston |

Carbonite’s is looking to add a Junior Salesforce Developer to the Business Applications Team. You would be working daily with a mix of Business Analysts and Developers on the Salesforce platform, building out solutions and integrations for the Sales and Marketing teams. Carbonite recognizes the importance of the Salesforce eco-system, and we as a team intend to deliver maximum value to the business. You will be exposed to a variety of technologies (marketing automation, integration platforms, databases, billing platforms, App Exchange apps, and more).

Specific...

Burlington |

Sophos evolves to meet every new challenge, protecting more than 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs, our cloud-native and AI-enhanced solutions are able to adapt and evolve to secure endpoints and networks against never-before-seen cybercriminal tactics and techniques. Managed through our award-winning, cloud-based platform, Sophos Central, our best-of-breed products work together through our unique Synchronized Security system to share threat...

Boston |

Profitero is at the forefront of the eCommerce revolution, providing brand manufacturers with analytics and insights that help them sell more products on Amazon, Walmart.com and other leading eCommerce sites. We’re more than doubling our eCommerce business every year and looking for smart, competitive salespeople to fuel our momentum and help us grow even faster. Profitero is growing 100% annually and is expanding its Customer Success team.

As a Customer Support Manager you will be working with Profitero customers to help them with product questions and ensure...

Boston |

Toast Overview:

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an...

Boston |

Seismic is a rapidly growing software company that prides itself on honing relationships with and creating successful and happy customers, while having fun in the process. Our software is the leading sales enablement solution that allows sales teams to deliver the right marketing approved content at the right time on any device.

Our product, an enterprise SaaS solution, accelerates sales and marketing efforts for hundreds of the nation's largest brands.

At Seismic, you will have the opportunity to make a lasting impact on tactical implementations and professional services...

Boston |

Seismic is a rapidly growing software company that prides itself on honing relationships with and creating successful and happy customers, while having fun in the process. Our software is the leading sales enablement solution that allows sales teams to deliver the right marketing approved content at the right time on any device.

Our product, an enterprise SaaS solution, accelerates sales and marketing efforts for hundreds of the nation's largest brands.

At Seismic, you will have the opportunity to make a lasting impact on tactical implementations and professional services...

Boston |

Seismic is a rapidly growing software company that prides itself on honing relationships with and creating successful and happy customers, while having fun in the process. Our software is the leading sales enablement solution that allows sales teams to deliver the right marketing approved content at the right time on any device.

Our product, an enterprise SaaS solution, accelerates sales and marketing efforts for hundreds of the nation's largest brands.

At Seismic, you will have the opportunity to make a lasting impact on tactical implementations and professional services...

Framingham |

The Opportunity: 

Our Senior Customer Success Managers are responsible for ensuring our customers receive an outstanding customer experience. Our Senior Customer Success Managers work directly with production customers to enhance their overall user experience with Workhuman®. They are committed to working with customers throughout the customer’s lifecycle and ensuring each customer receives maximum value from our solution.  We work with our customers to build relationships, learn about their businesses, and drive value based on our customers defined goals and...

Boston |

Toast Overview:

We are a rapidly growing company thats revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant...

Boston |

Toast Overview:

We are a rapidly growing company thats revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant...

Boston |

BitSight Advisor Services provides a dedicated or semi-dedicated resource to navigate the complexities, changes, and challenges of managing third-party risk.

Using BitSight, your Advisor will help you scale your program, manage your growing number of third-parties and meet regulatory requirements by establishing a best in class TPRM or SPM program that delivers real business value.

The Director of Professional Services will be responsible for defining, marketing and selling professional services to prospective and existing customers. You will be responsible for the delivery...

Boston |

Ellevation is seeking a Director of Customer Support to oversee and drive the vision of our Product Support and Data Integration teams! Reporting to the VP of Partner Success, you will create and scale processes to bring Ellevation through our next phase of growth. Ellevations Product Support team is responsible for all inbound support tickets from users, while the Data Integration team is responsible for setting up and maintaining data ingestion workflows with our partners to support Ellevations data-driven software, which is specifically designed for ELL educators and the...

Boston |

With more than $150M in funding, 100% year over year growth for the past five years and a recent billion-dollar valuation, Seismic is the leader in the enterprise sales enablement software space. Using leading edge cloud technologies and web enabled solutions, we are innovating and solving complex problems to help the worlds top companies improve collaboration and content delivery between marketing and sales. Headquartered in San Diego and with more than 800 employees across the globe, Seismic is privately held by its executive team and investment firms General Atlantic, JMI Equity,...

Framingham |

The Opportunity:

As a Strategic Client Director on the Strategic Accounts Team, you play a critical role in leading the strategy to grow our strategic accounts. This position is an opportunity for you to create lasting relationships while growing the business, which will empower you to deliver your life’s best work. 

This role will be customer facing and will liaise significantly with C level employees within our accounts and our executive team. You will support and strengthen the management of the on-going strategic relationship and further...

Cambridge |

Traveler Support Specialist
EF Go Ahead Tours
March 2020 Start Group

Cambridge, MA USA

At EF Go Ahead Tours we believe youre never too old to be a student of the world. For over 25 years we have guided individuals across the globe through carefully crafted group travel. Our travelers range from young professionals to retirees, solo travelers to entire families, travel enthusiasts to those stepping off their first flight. We believe that the best way to learn about the world is to experience it. Every day we come to...

Cambridge |

Traveler Support Specialist, Bilingual (Spanish/English)
March 2020 Start Group

EF Go Ahead Tours
Cambridge, MA USA

If you have a proven track record of excellence in customer service and thrive in a fast-paced, dynamic, and fun environment, wed love to learn more about you.

The opportunity

  • Working primarily through phone and email communication, you serve as the primary source of information to travelers after booking a tour
  • You identify and implement opportunities to...
Boston |

About Wellist:

Wellist partners with hospitals that truly care about the patient experience to personally guide families to the support they need - from non-medical support services, to hospital resources and information, and personal social support. Our patient and caregiver engagement programs amplify the compassionate care delivered by front line staff to drive patient satisfaction, optimize staff productivity and address barriers to adherence across the care continuum.

Wellists outstanding contributions have been recognized by organizations including...

Cambridge |

Meet CarGurusthe #1 visited online car shopping website in the US. At CarGurus, were building the worlds most trusted and transparent automotive marketplace where its easy to find great deals from top-rated dealers.

Founded in 2006 by Langley Steinert (co-founder of TripAdvisor), CarGurus is a technology company with a passion for data and its power to simplify every aspect of the car shopping experience. Using proprietary technology, search algorithms and innovative data analytics, we provide...

Framingham |

Solution Delivery Manager

In support of our Account Management efforts, we are looking for a unique individual to build trusted relationships with our customers, help those customers understand the value of our services, and show them how they can be successful leveraging Applause across their digital experience initiatives. This person will partner closely with our sales, marketing, community, and product teams, to manage successful customer engagements. This position in based at our HQ in Framingham, MA.

The person in...

Boston |
Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.
Headquartered in the US, we have been named as one of North Americas fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named...
Cambridge |

Superpedestrian is seeking a multifunctional Technical Support Specialist to fulfill a hybrid role. The position requires a detail-oriented applicant who can handle assisting both internal co-workers and external customers. 75% of your time will be spent in a helpdesk capacity assisting in resolving a variety of internal IT issues. You will also assist the customer service team in responding to inquiries of a technical nature. Up to 25% of your time will be spent traveling to assist Superpedestrians global fleet deployment customers.

This is an exciting position at a rapidly...

Newton |

About CyberArk:

CyberArk is the global leader in privileged access security, a critical layer of IT security to protect data, infrastructure and assets across the enterprise, in the cloud and throughout the DevOps pipeline. CyberArk delivers the industry’s most complete solution to reduce risk created by privileged credentials and secrets. The company is trusted by the world’s leading organizations, including more than 50 percent of the Fortune 500, to protect against external attackers and malicious insiders.

 

CyberArk is the only security company laser-...

Boston |

About You:

We are looking for an experienced Project Manager for our growing business who will be integral in working with both Clients and internal development teams. The Project Manager provides the direction of the assigned work components for a product, platform or project and by interacting with clients, technical architects and engineering determines scope and budget of work helping to both draft the statement of work and execute upon it. Through the management of the project the project manager also builds and maintains client relationships while...

Boston |

About You:

We are looking for an experienced Business analyst for our growing business who will be integral in working with both Clients and internal development teams. The role provides the direction of the assigned work components for a product, platform or project and by interacting with clients, technical architects and engineering determines scope and budget of work helping to both draft the statement of work and execute upon it. Through the management of the project this person also builds and maintains client relationships while looking to expand...

Boston |

ABOUT YOU

We are growing and looking for the best of the best to join our team. We are looking for an Account Manager with Professional Services experience who drives towards and thrives on 100% client retention, who clients and team members trust at being the primary account-level contact to solve problems, get results and guide the way. You understand your client’s business inside and out, and you know where they are going next. You’re a strong leader, facilitator, have great gut instincts and know what it takes to build lasting relationships.

...
Cambridge |

MineralTree is disrupting the accounting industry by enabling over 1,500 companies to improve operational efficiency with AP Automation. With our award-winning solution, companies such as the Boston Celtics, Appalachian Mountain Club, EverQuote, Baltimore Ravens and Attivio have shifted accounts payable from a source of inefficiency and fraud risk to a secure and strategic profit center that provides deep visibility into the cost drivers of the business. MineralTree sells its solution directly to customers and through value-added partners consisting of financial institutions, payment...

Cambridge |

Voted as one of the top companies to work for by Built in Boston in 2018, MineralTree is disrupting the accounting industry by enabling over 1,500 companies to improve operational efficiency with AP Automation. With our award-winning solution, companies such as the Boston Celtics, Appalachian Mountain Club, EverQuote, Baltimore Ravens and Attivio have shifted accounts payable from a source of inefficiency and fraud risk to a secure and strategic profit center that provides deep visibility into the cost drivers of the business. MineralTree sells its solution directly to customers and...

Cambridge |

Voted as one of the top companies to work for by Built in Boston in 2018, MineralTree is disrupting the accounting industry by enabling over 1,500 companies to improve operational efficiency with AP Automation. With our award-winning solution, companies such as the Boston Celtics, Appalachian Mountain Club, EverQuote, Baltimore Ravens and Attivio have shifted accounts payable from a source of inefficiency and fraud risk to a secure and strategic profit center that provides deep visibility into the cost drivers of the business. MineralTree sells its solution directly to customers and...

Wakefield |
**Digital/CRM/Loyalty for Restaurant Vertical**

Epsilon is seeking high performing Loyalty and Digital Marketing candidates focused on developing strategic client relationships and driving growth for the Restaurant vertical. Candidates should have strong relationship management skills, a proven track record in selling professional services and software, an entrepreneurial spirit, and relevant industry experience. In this role, candidates will have responsibility for strategic account planning and execution, client retention and growth, and development of...

Pages