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Boston |

Leader of Marketing Strategy

Our Marketing team drives growth for Wayfair on every major advertising platform. We arent your standard marketers: we own the strategy, P&L, and product roadmaps for our portfolio of bleeding-edge and in-house-built marketing and AdTech products. We leverage them to acquire high potential customers and engage them to come back again and again. We have petabytes of first and third party data at our fingertips; what makes us successful is using that data to build algorithms and automated solutions to take our Zillions thing home...

Boston |

Customer contacts with Wayfairs 2000+ Sales & Service agents exhibit many different traits that have an impact on Wayfairs KPIs. The Service Delivery Analytics team plays a vital role in exploring the data we have on those traits and defining what represents a Quality interaction, which in turn drives strategic and tactical opportunities to improve the business. You will be part of an innovative team dedicated to developing top-notch analytical talent through problem-solving and driving the business through data analysis. You will apply analytical and data presentation skills to...

Boston |

Labor Management Engineering Manager

Do you love working in a fast paced, high-energy environment where every day is different? Do you have a passion to drive change and implement complex solutions that impacts an entire fulfillment network? Are you looking to make a difference, be empowered to own decisions, think quickly and act fast? If so, you are a great fit for Wayfairs Industrial Engineering team!

We are seeking individuals for Wayfairs Industrial Engineering in the areas of facilities, design engineering, controls, and project management. The ideal...

Boston |

Wayfair is looking for a detail-oriented self-starter to support organization-wide knowledge management.

Wayfair is adding dozens of new employees every day and week, and knowledge management/documentation has become increasingly important in helping new employees get up-to-speed and helping existing employees navigate the increasingly complex organization. We are hiring an associate to help us continue to improve knowledge management. If youre passionate about the importance of communication, word choice, and organized information, and you are tech savvy and want to learn...

Boston |

Key Account Manager

Wayfair Professional, the Business to Business (B2B) division of Wayfair, is seeking talented and sales-driven individuals to join our Sales Team. In this role as a Key Account Manager, you will manage and influence an existing group of high value, high potential customer accounts with the goal of building strong business partnerships, increasing revenue year-over-year and growing overall market share. You will be responsible for driving sales, developing multiple connections within the customer organization, managing complex...

Boston |

Our Help Bar Manager will lead a team of tier 1 and tier 2 service engineers across multiple locations to ensure world class technical support for Windows, Macs, applications, network, and related services for internal employees. The Help Bar Manager will need to be enthusiastic, organized, a motivating team leader, possess strong customer service skills, and thrive in a dynamic and fast paced environment.This person should be able to ensure high quality and consistent technical support to increase customer satisfaction while motivating and cultivating the Help Bar team.

...

Boston |

Internal Communications Manager

Were a team of learning rock stars on a mission to grow our business, and we are looking for the best thinkers, speakers, relationship-builders, and teachers out there to join us. The Process and Learning group focuses on driving the culture of safety, standardization, and development of Wayfairs Large Parcel Home Delivery Network to create the foundation to enable future...

Boston |

Distributed Systems Architect

Seeking a Senior Tech Lead/Architect to join the Data Infrastructure organization at Wayfair focused on large scale distributed systems. The team runs and provides a variety of horizontally scalable batch, interactive, and streaming data management platforms. Our main responsibility is building and operating systems for data transport, data reliability and high availability of a wide array of structured and unstructured data streams and data processing/compute for the purpose of providing analytical insights and enhancing the customer experience and...

Boston |

Wayfair is a dynamic, cutting-edge technology company operating in the ecommerce space. Were committed to providing our customers with a best-in-class experience for all things home. We are growing at a lightning-fast pace and are looking for a leader in the desktop engineering space. .

The IT Hardware Operations team has a mission to consistently provide a high level of service to Wayfair IT and to the rest of Wayfair. We partner with our Strategic Procurement team to ensure that our department can meet the needs of our ever expanding employee base. We have added more than 20...

Boston |

Who We Are

The Wayfair HRIS team propels the growth of Wayfair by delivering innovative, integrated and scalable technology and process solutions to hire, develop, empower, and retain top talent while creating the best user experience possible.

Reporting to the Sr. HRIS Manager, the HRIS Manager is responsible for the development, configuration, and support of Workday at Wayfair with the opportunity to work and learn across Workdays HCM, Time, Attendance, Compensation, Performance, Benefits, and Payroll modules

What Youll Do

  • As part of...
Boston |

Key Account Manager

Wayfair Professional, the Business to Business (B2B) division of Wayfair, is seeking talented and sales-driven individuals to join our Sales Team. In this role as a Key Account Manager, you will manage and influence an existing group of high value, high potential customer accounts with the goal of building strong business partnerships, increasing revenue year-over-year and growing overall market share. You will be responsible for driving sales, developing multiple connections within the customer organization, managing complex...

Boston |

Head of Tech Talent Development

Wayfair believes everyone deserves a home they love, and that furnishing your home should be a source of fun, not anxiety. Our global Tech Talent Development team is responsible for onboarding and ongoing education for Wayfair Engineering employees. Tech Talent Development ensures that engineering employees get up to speed -- and stay there -- as quickly as possible, while also delivering a great employee and team experience throughout their life cycle.

Were tackling a wide array of exciting problems involved in guiding and...

Boston |

Head of Product, Enterprise Analytics Solutions

Wayfair Analytics is the engine that powers an enterprise obsessed with data. We move fast, iterating quickly on big business problems. We work smart, applying technology to unlock insights and provide outsized value to our customers. We swing big, knowing our customers wont benefit from micro optimizations. Leveraging one of the largest data set for products sold in the Home space, our team treats data as an asset and determines how to maximize its business value and extend our competitive advantage.

The Head...

Boston |

Perigold is Wayfairs newest Lifestyle Brand, launched in September 2017, and growing >100% YoY. We operate as a startup within Wayfair, catering to the $40+B luxury home furnishings market that is very much underserved from an online retail perspective. Our mission is to provide upscale online shoppers access to a high-end selection combined with an great end-to-end experience. The Perigold Marketing team owns the end-to-end customer growth agenda across all marketing channels, e.g., paid and organic search, social media, email, with the goal to drive efficient growth. To achieve this...

Boston |

Head of Marketing Strategy

Our Marketing team drives growth for Wayfair on every major advertising platform. We arent your standard marketers: we own the strategy, P&L, and product roadmaps for our portfolio of bleeding-edge and in-house-built marketing and AdTech products. We leverage them to acquire high potential customers and engage them to come back again and again. We have petabytes of first and third party data at our fingertips; what makes us successful is using that data to build algorithms and automated solutions to take our Zillions thing home...

Boston |

The Wayfair Data Science & Machine Learning team builds algorithmic products that impact some of the most important areas across the business: Customer Sales & Service, Marketing, Merchandising, Storefront Personalization and more. The team consists of over 150 Data Scientists and Machine Learning Engineers who work closely with their partner business functions and other teams within Engineering to build & implement machine learning solutions to evolve how Wayfair does its business. Wayfair is a very data-driven company and the Data Science & Machine Learning team plays a...

Boston |

The Remarketing and Retargeting team is a burgeoning billion dollar-plus business, directly accountable for maximizing revenue, engagement, and lifetime value for our customers through display and social media advertising. Leveraging sophisticated models to pinpoint precise moments to deepen our connection with customers, we operate on the cutting-edge of marketing technology and measurement. We drive the ultimate growth and revenue strategy for the business, partnering with Data Science, Ad Tech, and Product to build innovative platforms and systems in providing our customers with an...

Boston |

Wayfair is home to one of the retail industrys largest in-house creative agencies. The Creative Group is a world class team comprised of many disciplines designers, copywriters, stylists, editors, cinematographers, directors, producers and more. Our work fuels all forms of onsite and offsite marketing to and communication with our consumers from TV to online video to social, email, direct mail and more.

Were on the lookout for a strong leader to steer the design for one of our major brands: a visionary who can drive high-profile creative strategy and forge trusted relationships...

Boston |

Wayfair Data Science powers automation & decision support across all Wayfair business units. Our algorithms tackle a varied & broad spectrum of challenges in the Wayfair marketplace; from empowering suppliers to easily add products to our catalog, to enabling our customers to discover and purchase a vast & diverse assortment of home goods.

One of Wayfair s strategic priority is to continue expanding out vast assortment of home goods while ensuring our customers can always find the products that meet their needs. Given the growing volume of searches paired with a...

Boston |

Who We Are:

Wayfair is home to one of the retail industrys largest in-house creative agencies. The Creative Group is a world class team comprised of many disciplines designers, copywriters, stylists, editors, cinematographers, directors, producers and more. Our work fuels all forms of onsite and offsite marketing to and communication with our consumers from TV to online video to social, email, direct mail and more.

Who You Are:

Wayfairs Creative team is looking for a senior leader with a background in trend forecasting, interior...

Boston |

Who We Are:

Wayfair is home to one of the retail industrys largest in-house creative agencies. The Creative Group is a world class team comprised of many disciplines designers, copywriters, stylists, editors, cinematographers, directors, producers and more. Our work fuels all forms of onsite and offsite marketing and communication with our consumers from TV to online video to social, email, direct mail and more.

One of Wayfair's Lifestyle Brands (Joss & Main, Birch Lane, All Modern) is seeking a copy guru to lead the brand voice and tone for our in-...

Boston |

Wayfair is focused on expanding our logistics and supply chain footprint to include international supply chain services. We are applying digital, analytics and machine learning capabilities to ocean freight and drayage services to build a differentiated experience for importers who want to be part of a supply chain for the e-commerce age. We have recently completed pilots that show that significant financial and customer experience value can be created by transforming the process in this space. We are now committed to rapidly scaling these services and applying increasing amounts of...

Boston |

Growth Marketing Manager, Talent Acquisition Sourcing Technology and Marketing

Wayfair is disrupting the home goods industry, and we do that by hiring the best minds in e-commerce. Our team ensures that we attract, hire, and retain talented employees by creating a seamless, surprising, and exciting brand experience for prospective hires, candidates,and employees. We are an interdisciplinary marketing, technology, recruiting, analytics, and workflow optimization team which supports Wayfairs 500+ person Talent organization. We develop employer brand positioning and...

Boston |

Wayfair is disrupting the home goods industry, and we do that by hiring the best minds in e-commerce. Our team ensures that we attract, hire, and retain talented employees by creating a seamless, surprising, and exciting brand experience for prospective hires, candidates,and employees. We are an interdisciplinary marketing, technology, recruiting, analytics, and workflow optimization team which supports Wayfairs 500+ person Talent organization. We develop employer brand positioning and marketing assets, optimize and scale digital and traditional media budgets, and drive audacious hiring...

Boston |

Wayfair is taking massive share in the move toward online purchasing of home goods. We have been able to facilitate an industry leading customer experience by creating innovative logistics solutions for hard-to-handle bulky products.

Our mission is to provide lightning fast delivery with convenient options so that every customer gets the delivery experience that they deserve. We are seeking entrepreneurial leaders to run major transformation initiatives for Wayfair. The right candidates will bring a true operational mindset that can be deployed in a number of areas driving major...

Boston |

CastleGate

CastleGate is a business-to-business, technology-enabled logistics company tuned for ecommerce within Wayfair. CastleGate was created to dramatically improve consumers shopping experience, and develop a unique competitive advantage for Wayfair. The strategic principle of CastleGate is that we can create value by aggregating volume and developing unique and sophisticated technology solutions that no one supplier could afford to build. We do this by offering one and two-day delivery times, lower prices, and higher delivery quality of home products than has...

Boston |

Global Trade Compliance Strategy Lead

Wayfairs Global Trade Compliance team is looking for a Trade Compliance Strategy Lead to drive our Classification and Free Trade Agreement Program. The Trade Compliance Strategy Lead will be responsible for developing, administering and executing our Global Classification and Free Trade Agreement Program.

To be successful in this role, you must have extensive working knowledge of the Global Harmonized Tariff Schedule (HTS), General Rules of Interpretation (GRIs), Section Notes, Chapter Notes, etc. Further, you will have...

Boston |

Global Trade Compliance Manager

The International Supply Chain is a team of highly driven and self-motivated individuals who are working in a fast-paced and fast-growing environment (we grew +10X during 2018). Our goal is to manage and drive operational efficiencies within the inbound space by working cross-functionally with teams within CastleGate, Logistics, and Engineering. We are working to grow our business, as this is the newest CastleGate supplier service, to hundreds of suppliers within the next few quarters. Wayfair and its supply chain team, CastleGate...

Boston |

Global Head of Global Competitive Intelligence

Do you believe in the power of big data to meaningfully shape business decisions across an organization? Are you excited about cultivating a massive, highly dynamic, proprietary data asset central to Wayfairs business strategy and operations? Are you a visionary and problem solver with a bias toward action and results? If so, you may be the perfect fit for an exciting role at Wayfair.

Since its inception just over two years ago, the Competitive Intelligence team has quickly become engrained in many mission...

Boston |

Global Director of Workforce Management

Who we are:

Wayfair is looking for an experienced director to lead the Sales & Services Workforce Management function globally. Workforce Management plays a fundamental role in our mission of providing tailored, reliable and effortless service experience for our customers. This team is responsible for forecasting, staffing, scheduling and monitoring Wayfair Customer Service department through a combination of highly analytical approaches and heavy business acumen. Through partnership with the...

Boston |

Wayfair is looking for an experienced leader to own our paid search channel across Wayfair.com, Wayfair CA, and our Lifestyle brands. This critical channel ensuring Wayfair captures as much demand for new and emerging categories and continues to drive customers to our brands when they are most in-market. As the GM of Paid Search Marketing you will be responsible for the strategy and roadmap behind the program responsible for ~20% of Wayfair visits and driving significant revenue for Wayfair.

At the core of this role we try to answer:

    ...
Boston |

Wayfair is seeking a new Freight Accounts Payable, Assistant Manager to join our Freight Financial Operations team at our Boston, MA Headquarters. Its an incredibly exciting time for Wayfair as it continues to experience significant growth. This new project specialist will work cross-functionally with Transportation, Operations, and Product management to drive new business integration and expansion projects, monitor existing systems and support and optimize daily business processes for the Freight Financial Operations team. At Wayfair, the Freight Financial Operations team is responsible...

Boston |

We are in need of a highly motivated, operationally-minded and data-oriented leader to help continue to guide and strengthen our Broadcast TV team. This team drives the long-term strategy, scaling and day-to-day workflow for this large and diverse organization. This operations team has an appreciation for Creative, but is not creative itself. We are seeking bright, driven, well-rounded leaders to help us run Creative as a business, drive outsized performance for our stakeholder partners and wow our customers.

What you will do:

  • Capacity planning, grounded in a data-...
Boston |

Exclusive Brands Operations Process Manager

Wayfairs mission to offer a zillion things home presents a key challenge: how to show the customer which of the zillion things shell love. Enter our Exclusive Brands initiative, which guides the customer experience through curating products from our 1,000s of suppliers into ~80 style + price-driven brands.

To achieve our mission, we need a highly motivated, operationally-minded and data-oriented leader to help continue to grow Wayfairs Exclusive Brands (e.g., Greyleigh, Mercury Row) through...

Boston |

Wayfairs Finance Team is looking for analytical gurus to help transform our finance function by leveraging technology and automation, and developing increased analytical methods to track performance.

The newly created Financial Operations team includes approximately 50 people and manages billions of dollars, including Payroll, Accounts Receivable, and Accounts Payable. This role is specific to the Payroll team, which has 5 members and are a critical link in our business as they touch over 15,000 employees. The Payroll teams goal is to redesign our operations from top to...

Boston |

Wayfair is a leader in the eCommerce space for all things home. Though were well-established as a market leader, weve done a great job of staying true to our startup roots in the ways that matter, including a work hard-play hard work culture, exciting new product development, small, collaborative engineering teams, and countless opportunities for advancement as we continue to grow.

Our six supply chain engineering teams are working on some highly exciting new product development initiatives and, in turn, are growing at a rapid pace. We're looking to bring on collaborative, growth-...

Boston |

Shopping for the home is often overwhelming. Wayfair is an extreme case - its visited by two million people daily, shopping across more than 10 million products: Home furnishings, dcor, home improvement, housewares, and more. We work hard to conceal the complexity of this experience. Every customer should come away feeling like theyve found the perfect item for them. Shopping for the home should be exciting, and were the team that makes that happen.


Each Storefront Engineering group, covers one major portion of the purchase funnel. These groups consist of teams owning...

Boston |

Engineering Manager - Sales Engineering

The B2B Sales engineering team within the Sales Engineering department is looking for an experienced Engineering Manager to build and design new systems, scale existing systems, mentor Engineers , and help set coding and platform standards across our teams.

About B2B Sales Engineering

The B2B Sales Engineering team is part of the Sales Engineering group that supports the Salesforce CRM platform for Wayfair business units including B2B / B2C / Media Sales / etc. The B2B team owns the workflows...

Boston |

Shopping for the home is often overwhelming. Wayfair is an extreme case its visited by two million people daily, shopping across more than 10 million products: Home furnishings, dcor, home improvement, housewares, and more. Our software engineering teams work hard to conceal the complexity of this experience. Every customer should come away feeling like theyve found the perfect item for them. Shopping for the home should be exciting, and were the team that makes that happen.

The Frontend Framework team works with engineers throughout the organization to innovate on our frontend...

Boston |

Who We Are:

Were a team of learning rock stars on a mission to grow our business, and we are looking for the best thinkers, speakers, relationship-builders, and trainers out there to join us. The Process and Learning group focuses on driving the culture of safety, standardization, and development of Supply Chain Network to create the foundation to enable future growth for our business and our people. We are culture evangelists throughout our entire logistics network.

What You Will Do:

Youre a capable self-starter whos ready to roll...

Boston |

Who We Are:

Were a team of learning rock stars on a mission to grow our business, and we are looking for the best thinkers, speakers, relationship-builders, and trainers out there to join us. The Process and Learning group focuses on driving the culture of safety, standardization, and development of Supply Chain Network to create the foundation to enable future growth for our business and our people. We are culture evangelists throughout our entire logistics network.

What You Will Do:

Youre a capable self-starter whos ready to roll...

Boston |

Diversity, Equity & Inclusion Manager/ Senior Manager

Here at Wayfair, we know that diverse teams are better teams, and we know that our success is driven by the diverse perspectives of the people who work here. A critical part of our Talent mission is to foster a culture where everyone is empowered to innovate together. While we believe its everyones responsibility to drive this work and live these values, we will look to the Diversity, Equity and Inclusion team to provide leadership and vision across the organization. As the Diversity, Equity, and Inclusion...

Boston |

Ad Tech & Customer Intelligence (ATCI) builds products that let Wayfair communicate with new and existing customers effectively across advertising, email, and onsite touchpoints. Wayfair has a huge selection of products and offerings that make shopping for the home easy and exciting. Our goal is to use data-driven strategies to talk to the customer about the product they want, regardless of where they are or what stage of their shopping journey they are in. We are at the intersection of...

Boston |

Wayfair believes everyone deserves a home they love, and that furnishing your home should be a source of fun, not anxiety. Our consumer-facing Product team plays a crucial role in making this vision a reality for millions of people around the world. Partnering with Engineering, Experience Design, Analytics and business leaders across Wayfair, our Product team ensures that were building technology that solves important customer problems in elegant, scalable, measurable ways.

Were tackling a wide array of fascinating, incredibly difficult problems - like helping a massive, rapidly...

Boston |

Who We Are:

We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative, and thrive in a fast-paced environment. In order to maintain our high level of delivery standards and meet our customers needs, the Wayfair Distribution team plays a key role in improving customer satisfaction and driving repeat business. Weve been busy building a best-in-class logistics network that allows us to delight customers by speeding up deliveries, adding services, and reducing...

Boston |

Come lead Wayfairs team thats responsible for $6 billion in transactions globally. Your teams will impact every one of Wayfairs 15,000 employees and 10,000+ suppliers, and the processes for which youll be responsible touch millions of customers, invoices, and deliveries. This is a unique opportunity for someone with a systems-orientation to drive significant value at a huge scale in the finance discipline.


With historical growth of ~40% annually, were looking for someone who can keep pace with a business thats doubled in the past two years, and build a best-in-class lean...

Boston |

Who we are:
Our Data Tech Architecture team is looking to add a DevOps engineer to the team. This is a
small, but global team that has a major impact on the business, working on enterprise wide
projects. They define the technical architecture to ensure the availability, integrity, scalability,
and performance of our back end data storage platforms that support our customer facing sites
and internal applications.

Who you are
A C#/.Net, PowerShell engineer with a passion for building infrastructure, data
management applications & tools....

Boston |

Development Focused Data Center Infrastructure Engineer

Wayfair is expanding in every direction - our work is never done. We are looking for a Development focused Infrastructure Engineer who is driven to learn how to and help us hone our processes and technology to better serve our fast-paced environment. Our engineering teams are constantly building, iterating upon, expanding, and replacing our systems and...

Boston |

Senior Designer, Wayfair Professional

Were on the lookout for a strong, curious designer to join our Wayfair Professional creative team. Youll help shape the look and feel of our brand, conceptualizing and executing design for everything from promotional emails to direct mail. This role requires a skilled, meticulous, and motivated designer who can partner with both creatives and cross-functional partners.

What Youll Do

  • Produce work that resonates with our customers and continues to raise the bar for our brand
  • ...
Boston |

Wayfair Analytics is the engine that powers an enterprise obsessed with data. We move fast, iterating quickly on big business problems. We work smart, applying technology to unlock insights and provide outsized value to our customers. We swing big, knowing our customers wont benefit from micro optimizations. Leveraging the largest data set for products sold in the Home space, this team treats data as an asset and determines how to maximize its business value and extend our competitive advantage.

Data Architects are hands-on technical leaders who architect, design and deliver...

Boston |

Wayfairs Data Science team builds the algorithmic systems that drive our business.

With 7 expansive workstreams (Pricing, Personalization & Recommendations, Merchandising, Marketing, B2B, Computer Vision, and Operations), and more than 20 specialized subteams, our projects span from enormously broad to minutely specific. The projects that our teams work on are driven from the ground up we...

Boston |

Data Center Automation Engineer

Wayfair is expanding in every direction - our work is never done. We are looking for a Development focused Infrastructure Engineer who is driven to learn how to and help us hone our processes and technology to better serve our fast-paced environment. Our engineering teams are constantly building, iterating upon, expanding, and replacing our systems and services. Wayfair is...

Boston |

Data Analyst, Fulfillment Operational Excellence

Wayfair continues to build industry-shaping infrastructure and capabilities in Operations to fuel growth and delight our customers. As part of this journey, we are seeking bright, entrepreneurial specialists to help us drive initiatives related to our most strategic operations topics that will propel Wayfair from $5B to $10B and beyond.

Wayfair is inventing the next generation supply chain for the big and bulky category within ecommerce. The industry and Wayfair are growing rapidly and we have the unique...

Boston |

Data Analyst, Fulfillment Operational Excellence

Wayfair continues to build industry-shaping infrastructure and capabilities in Operations to fuel growth and delight our customers. As part of this journey, we are seeking bright, entrepreneurial specialists to help us drive initiatives related to our most strategic operations topics that will propel Wayfair from $5B to $10B and beyond.

Wayfair is inventing the next generation supply chain for the big and bulky category within ecommerce. The industry and Wayfair are growing rapidly and we have the unique...

Boston |

What the Team Does

Wayfair Next & Far-Future R&D Teams are tasked with envisioning and implementing technology driven solutions that aim to shape the future of retail. We apply emerging technologies to existing customer challenges on current platforms (such as mobile, web, physical retail) and explore the evolution of retail on newer platforms (such as VR & Spatial Computing). We view the landscape of customer problems and opportunity from a wide perspective, with a technology lens, allowing us to identify uncommon applications of technology from one...

Boston |

Corporate Finance, Strategic Finance Manager

With Wayfairs aggressive growth comes the need for strong financial partnership, planning, and support across the business. Strategic Finance works collaboratively with various business units to understand strategies, dissect trends in the customer base, and translate those into a financial model for revenue and advertising spend to develop our financial forecast. Our work provides the business with critical financial insights which directly impacts the future direction of Wayfair's fast-growing business. We enjoy...

Boston |

Who You Are:

Wayfair is looking for highly analytical, strategically-minded leaders for our Strategic Finance team. You will provide financial visibility and guidance for making better strategic and operational decisions. The ideal candidates are have a strong analytical background who enjoys tackling new challenges in a fast-paced, growing environment.

With Wayfairs aggressive growth comes the need for strong financial partnership, planning, and support. Wayfairs Strategic Finance team collaborates with business partners across the company to improve...

Boston |

Corporate Finance Management Opportunities

Wayfair is looking for highly analytical, strategically-minded leaders for our Strategic Operational Finance team. You will provide financial visibility and guidance for making better strategic and operational decisions. The ideal candidates are have a strong analytical background who enjoys tackling new challenges in a fast-paced, growing environment.

With Wayfairs aggressive growth comes the need for strong financial partnership, planning, and support. Wayfairs Strategic Operational...

Boston |

Wayfairs Broadcast team leads creative for all types of broadcast advertising on a global scale. We're currently looking for a Copy Manager well-versed in conceptual development, storyboarding, and on-set directing. Strong candidates will possess an equal appreciation of business metrics and creative excellence.

In this role, you'll work hand-in-hand with creative directors, art directors, marketing managers, and producers to create international TV campaigns that inspire and motivate audience engagement.

Ideal candidates will relish in the unexpected and be comfortable...

Boston |

The Wayfair Community Experience Team oversees office community builds, space design and operations for 10,000+ Wayfairians in our offices around the globe. The Community Operations Site Lead - Boston will be responsible for the day-to-day operations of the Copley office with a focus on supporting and developing a great group of onsite facilities team members. This Site Lead will work collaboratively with the Workplace Services/Operations team to ensure a safe, clean, welcoming, and efficient...

Boston |

Wayfair is a dynamic, cutting-edge technology company operating in the e-commerce space. Were committed to providing our customers with a best-in-class experience for all things home. Were looking for a Collaboration Operations Supervisor to support the day to day team operations. This position is based out of our Boston-Copley location.

What you will do:

  • Supervising and motivating an operational team of engineers responsible for conference room and AV technology
    • Provide daily/weekly/monthly reports on teams performance
    • Maintain...
Boston |

Our Talent Strategy Business Partner group is the strategic arm of Talent focused on identifying, developing and implementing projects and initiatives to staff, onboard, develop, motivate, assess, retain and organize our talent who ultimately enable our high growth business. We push our senior leaders to think strategically about their people and are accountable for building the organizational structures, leadership and future teams that will propel Wayfairs success as a business. We weave together talent-related data to tell a cohesive story about the organizations we support and where...

Boston |

Operations Account Associate, CastleGate Operations Team

Full-Time

Boston, MA, United States

Wayfair is looking for a talented, collaborative, and entrepreneurial-minded individual to identify operational opportunities, and prescribe solutions for suppliers participating in the CastleGate program. The ideal candidate is an enthusiastic team player who understands how to effectively deliver results in a fast-paced and rapidly growing division of the company. Due to the high visibility throughout the organization, they...

Boston |

Carrier Performance Management Associate

The Middle Mile team is looking for a proven leader to drive a transformative redesign of our shipping network. This person will play a key role in a major company initiative to roll out a best in class transportation network through more intelligent network routing, pooling, and cross docking. As an integral member of this team, youll be able to put your stamp on the design and execution of a very unique and proprietary furniture network.

We are looking for the right individual, who is team oriented, with an entrepreneurial spirit...

Boston |

Capacity Planning Project Manager

Wayfair Delivers

About Wayfair Delivers
Wayfair is redefining the way customers buy online and one of the key pillars of that strategy is to create a truly differentiated customer experience for large parcel items (e.g., couches, vanities). To enable this differentiated experience, Wayfair is investing heavily to create the first- ever national large parcel supply chain all the way to the consumers home. Wayfair Delivers is an exciting, fast-paced, and high-visibility initiative focusing on the final mile of...

Boston |

Business Analyst, Workforce Planning

Wayfair is seeking a motivated business analyst with a passion for working with data to identify key insights and drive decision making for Customer Service stakeholders and leaders. The ideal candidate will possess solid business acumen and be comfortable working with large data sets. Strong communication skills, ability to work cross-functionally, project plan, and...

Boston |

Business Analyst, B2B Sales Strategy

The B2B Strategy & Operations team develops the go-to-market strategy and operating model for Wayfairs B2B business, Wayfair Professional. We help drive both long-term thinking about what customer experience will maximize profitable growth and shorter-term measures improving operational efficiency. We do this in partnership with a sales organization of over 500 agents delivering a nine-figure annual revenue target. Wayfair Professional helps hundreds of thousands of businesses to create the perfect space for their clients, guests and...

Boston |

B2B Sales Analyst - Compensation

The B2B Sales Operations team supports the overall B2B business with a focus on the sales organization. The major functions of the Compensation team are to manage the execution of all compensation plans on a monthly and quarterly cadence, analyze plan components and target setting methodologies, and effectively communicate with cross functional partners on compensation updates or improvements.

What You'll Do

  • Manage the administration of all compensation plans, with a focus on sales programs...
Boston |

Are you a team player and creative thinker with strong writing and project management skills? Do you execute flawlessly and thrive in a fast-moving, results-driven environment? Wayfair is looking for a B2B Communications Specialist to join the B2B Training & Communications team.

This role is an exciting opportunity to help drive internal communications across our growing B2B organization, which has employees in Massachusetts, Maine and Utah. The B2B Communications Specialist will play a key role in helping create concise, compelling content that keeps our frontline employees...

Boston |

Senior Analyst, Inventory Planning Strategy

Inventory Planning Strategy is at the forefront of building an innovative, scalable business strategy for Wayfair to support business growth of 3-4x. You will be part of a team that partners with suppliers to grow their business with Wayfair. You will develop insights to influence their product assortment, production, supply chain and operations. Other focus areas include financial analysis and decision-making related to inventory purchasing, managing excess inventory, promotional buys and improving overall...

Boston |

Who We Are:

The Infrastructure Software team is building Wayfairs own private cloud through software automation and abstractions built atop our collocated datacenters. Our infrastructure footprint extends into the public cloud and we have standardized on Hashicorps Terraform as the tool to describe our environment through code, so now we only have to enable our self-hosted systems to change and scale automatically the way environments like Google Cloud Platform can do.

You will work closely with our infrastructure engineering groups to layer software...

Boston |

Looking for a company that inspires and challenges you, where you can be part of a collaborative and driven team? Wayfair is looking for an outgoing, ambitious, and entrepreneurial individual to join our team! Help us grow one of our many home categories and revolutionize the way people shop for their home.

You will begin your career as an Associate on the Supplier Acquisition & Onboarding team where you will be responsible for sourcing and onboarding new accounts within a specific product category. Your duties will include building relationships, negotiating terms, attending...

Boston |

Associate Project Manager

Were looking to add 3D Project Managers to our rapidly growing team. This team works on high volumes of imagery and assets that require close attention to detail and deadlines. We are in need of highly driven and motivated individuals who can manage 3D output for our team of Creatives. It is important that applicants are comfortable with constant change and rigorous prioritization of work.

Applicants for the Project Management role must be resourceful, flexible and able to thrive in a fast-paced environment. Ideal candidates...

Boston |

Associate, Freight Audit

The North American Transportation team consists of various teams that manage transportation across Wayfairs custom supply chain, used to ship large parcel goods across North America. Our goal is to drive fast, reliable, cost-effective transportation to continue Wayfairs rapid growth in shipping large goods across North America.

The North American Transportation team is looking for an Associate to help drive growth across the growing truckload market, which ships over 1000 loads each week in North America. In this role, you will help...

Boston |

Web Analytics Associate Director/Director

Wayfair Analytics is the engine that powers an enterprise obsessed with data. The Wayfair website generates over 100M clicks from the millions of customers that visit our sites every day to discover and purchase home goods. The Web Analytics team is focused on understanding and optimizing customer behavior as a key enabler for the company to move fast and iterate quickly on big business problems. The mission of the Director of Web Analytics is to unlock insights and guide the business everything from tactical site...

Boston |

Associate Director, Wayfair Delivers NA Process

Wayfair is redefining the way customers buy online and one of the key pillars of that strategy is to create a truly differentiated customer experience for large parcel items (e.g., couches, vanities). To enable this differentiated experience, Wayfair is investing heavily to create the first-ever national large parcel supply chain all the way to the consumers home. Wayfair Delivers is an exciting, fast-paced, and high-visibility initiative focusing on the final mile of the supply chain. We are looking for team members...

Boston |

As an Associate Director in Vertical Marketing, you will focus on growing the off-site customer attention for this part of our business, primarily by driving the quantity and quality of visitor traffic to Wayfair. The Vertical Marketing teams -- Furniture & Decor, Renovations, Outdoor & Appliances, and Housewares & More -- also represent a cross-functional mandate, bringing the best of Wayfairs capabilities to our customers in a product-nuanced manner. We are constantly innovating across our many Marketing channels and working in conjunction with partners across the...

Boston |

Associate Director, Supply Chain Integration

The global Supply Chain Integration (SCI) team sits at the core of Wayfairs business. SCI facilitates the exchange of information with over 7,000 suppliers through millions of individual daily data feeds. We aspire to build real-time, automated and accurate data feeds across all suppliers to support mission critical business processes such as inventory, purchase orders, order tracking and invoicing. The technical sophistication of our suppliers spans a wide spectrum, complicating the SCI mission. As Wayfair grows, we...

Boston |

Associate Director, Service Engineering

The My Account team is responsible for providing a world class online help experience to our global customer base. With about 2 million orders a month, nailing this part of the Wayfair customer's journey directly drives customer satisfaction, increases customer lifetime value, and improves our operational efficiency. We get close to a million contacts every month across our US, Canada and European call centers. Contacts are one of the biggest costs we incur today and a key strategic lever for us to pull as we scale. We believe that in order...

Boston |

Shopping for the home is often overwhelming. Wayfair is an extreme case its visited by two million people daily, shopping across more than 10 million products: Home furnishings, dcor, home improvement, housewares, and more. Our software engineering teams work hard to conceal the complexity of this experience. Every customer should come away feeling like theyve found the perfect item for them. Shopping for the home should be exciting, and were the team that makes that happen.

We are looking for an experienced engineering leader to oversee SEO Engineering, drive customers to our...

Boston |

Wayfair is seeking an analytical, highly quantitative, and high energy individual to join the Profit Management leadership team.

At its core, Profit Management is focused on steering growth strategy and analytics across Wayfairs brands, by leveraging highly quantitative business analytics. This tight-knit team has a big appetite for bold ideas, a strong bias for action, and provides a distinct opportunity to drive high impact decisions with unique executive-level visibility.

This team directly manages Wayfairs profitability via dynamic pricing and product sorting...

Boston |

We are looking for a talented Associate Director of Enterprise User Experience Design with a strong portfolio focus on information architecture skills to join a team dedicated to business partners, suppliers, and operations: the backbone of Wayfairs customer experience. Your demonstrated skillset must include the analysis of user needs, business process analysis, information design and layout, workflows and interactions, and detailed aesthetics for both written and visual content. You should have experience working directly with Stakeholders, Product Managers, and Engineers to prioritize...

Boston |

Who We Are:

Are you passionate about operations and process improvement? Are you excited about the opportunity to help build a new group that is going to be part of the team that shapes an entire industry? Are you looking to hit the ground running and have an immediate impact in a highly visible role? If so, you could be a great fit for Wayfairs Operational Excellence team within the rapidly growing fulfillment and logistics operation.

Wayfairs future-state fulfillment network is expected to scale to 3x the size of todays network by 2023. Our Operational...

Boston |

Who We Are

Were the Experience Design team at Wayfair, and were tackling exciting challenges that are reshaping how people discover, find, purchase and have goods delivered to their homes. Were a diverse, multidisciplinary team of world-class designers who are hard at work transforming the experience of shopping for your home. Our design practice is collaborative, data-driven, and fast-paced.

How can we leverage AR to make it easier for our customers to imagine how furniture would fit in their space? How can we seamlessly connect them with gig economy...

Boston |

Associate Director MHE Implementation

Do you love working in a fast paced, high-energy environment where every day is different? Do you have a passion to drive change and implement complex solutions that impacts an entire fulfillment network? Are you looking to make a difference, be empowered to own decisions, think quickly and act fast? If so, you are a great fit for Wayfairs Industrial Engineering team!

We are seeking individuals for Wayfairs Industrial Engineering in the areas of facilities, design engineering, controls, and project management. The...

Boston |

Associate Director, Frontend Platforms

Shopping for the home is often overwhelming. Wayfair is an extreme case its visited by two million people daily, shopping across more than 10 million products: Home furnishings, dcor, home improvement, housewares, and more. Our software engineering teams work hard to conceal the complexity of this experience. Every customer should come away feeling like theyve found the perfect item for them. Shopping for the home should be exciting, and were the team that makes that happen.

The Frontend Platforms team works with...

Boston |

Job Description

With Wayfairs continued growth comes the need for strong financial expertise along multiple dimensions, paired with strategic thinking, partnership and support across the business. As part of the newly created Global Supplier Financing team, the Associate Director, Financing Operations & Portfolio Management will manage Wayfairs supplier financing portfolio in close cooperation with senior leaders from Finance, Operations, and Legal. The core focus will be placed on continuous performance management and scenario analysis/stress testing of existing financing to...

Boston |

Who we are:

We are looking for talented, self-motivated, and entrepreneurial leaders to join our newly formed End-to-End Performance Measurement and Visibility organization. Our objective is to evolve the framework of reporting, metrics, accessibility, and aligned supply chain events across the organization. At the center of some of Wayfair's biggest transformations, we collaborate with partners from our front-line associates to the most senior levels of leadership and from our suppliers to our customers. This is an exciting, high-priority, and high-impact project...

Boston |

Shopping for the home is often overwhelming. Wayfair is an extreme case its visited by two million people daily, shopping across more than 10 million products: Home furnishings, dcor, home improvement, housewares, and more. Our software engineering teams work hard to conceal the complexity of this experience. Every customer should come away feeling like theyve found the perfect item for them. Shopping for the home should be exciting, and were the team that makes that happen.

The Services Pod is a new team tasked with building Wayfair's newest offering by connecting Wayfair...

Boston |

Associate Director, Customer Tracking/Scribe Engineering Systems

Wayfairs Customer Tracking or Scribe Engineering team consolidates data from all things Wayfair in one central location allowing applications to react to the data in real-time and builds a single source of truth for analytics and performance metrics.

Were looking for an experienced software engineering leader to be responsible for the development of Scribe - Wayfairs cross-cutting technology platform for tracking, processing and exposing data for 1,000s of engineers, data scientists, analysts...

Boston |

Associate Director, Ad Tech & Customer Intelligence Engineering - Recommendations Systems

Wayfairs Recommendations Systems team maintains a shared service for personalizing content. Its employed throughout the customer experience to provide high-quality recommendations with consistency in voice and messaging. We help data scientists get their work in front of customers and work with other teams to get the most out of our offerings. We serve approximately a half billion recommendations every day.

Were looking for an experienced...

Boston |

Who we are:

The E2E Operations Visibility team develops a vision and implementation model for a standard framework of supply chain events and align ownership from both the supplier AND customer perspective. The team helps the organization use those events to standardize data sets and metrics, create a world class performance measurement review cycle, improve accessibility and documentation of event lineage and tools available, and introduce scalable cross functional tools for variance analysis, reporting, and collaboration.

The End-to-End Visibility team is...

Boston |

Wayfairs Application Security Team is responsible for safeguarding the security of development and custom products and features. We engage with hundreds of developers and development teams to review and improve the security of custom developed applications, products, and interfaces. Additionally, we monitor and manage customer security and react to incidents as they arise. We design secure solutions and systems, build trusted relationships with teams across Wayfair and our customers, investigate security incidents, discover and mitigate vulnerabilities, both internal and external.

...
Boston |

Wayfair Professional helps hundreds of thousands of businesses make good spaces great. We serve customers in the Office, Hospitality, Education, Interior Design, Contractor and Property Management sectors, with a broad assortment across furniture, fixtures and decor. Wayfair Professional has nearly tripled in size over the past 24 months and our team ensures we're driving that growth profitably. We do that by controlling Wayfairs dynamic pricing, discounting and product sorting algorithms to manage the delicate tradeoff between short and long term profitability.

Our Vertical...

Boston |

Who we are: Profit Management is focused on steering growth strategy and analytics across Wayfairs categories, by leveraging highly quantitative business analytics and cutting-edge data science techniques. This team directly manages Wayfairs profitability via dynamic pricing and product sorting algorithms to balance the delicate tradeoff between short- and long-term profit, while working cross-functionally to affect product selection, merchandising, operations, and marketing initiatives. Our goal is to grow our lines of business as quickly and profitably as possible....

Boston |

Wayfair is seeking an analytical, highly quantitative, and high energy individual with a passion for mapping complexity to join the analytics team for Wayfair Exclusive Brands.

At its core, this role will be focused on steering strategy and analytics for Wayfairs proprietary offering, by leveraging highly quantitative business analytics. Profit Management has a big appetite for bold ideas, a strong bias for action, and provides a distinct opportunity to drive high impact decisions with unique executive-level visibility.

Analysts directly control Wayfairs dynamic pricing,...

Boston |

Enterprise Marketing Analyst

The Enterprise team focuses on cracking the code for the largest companies in each industry. We test both targeted acquisition and...

Boston |

B2B Sales Territory Analyst

The B2B Sales Operations team supports the overall B2B business and Sales team. The major function of the Territory team is to execute BAM (Business Account Manager) book building exercises which are completed on a quarterly cadence, and to action all necessary account moves within the quarter . Major agendas for the near future are related to organizing our account base into...

Boston |

Who we are:

Wayfair Analytics is the engine that powers an enterprise obsessed with data. We move fast, iterating quickly on big business problems. We work smart, applying technology to accelerate unlocking insights and providing outsized value to our customers. We swing big, knowing our customers wont benefit from micro optimizations. We treat data as a resource; making information globally accessible and eliminating silos. If you want to join a team with these traits in their DNA, read on.

The Advanced Methods and Analytics group adapts quickly and leave...

Boston |

Wayfair Professional helps hundreds of thousands of businesses make good spaces great. We serve customers in the Office, Hospitality, Interior Design, Contractor and Property Management sectors, with a broad assortment across furniture, fixtures and decor. Wayfair Professional has nearly tripled in size over the past 24 months and our team ensures we're driving that growth profitably. We do that by controlling Wayfairs dynamic pricing, discounting and product sorting algorithms to manage the delicate trade-off between short and long term profitability.

What You Will Do

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