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542 Jobs Listed
Boston |

Indigo improves grower profitability, environmental sustainability, and consumer health through the use of natural microbiology and digital technologies. Utilizing beneficial plant microbes and agronomic insights, Indigo works with growers to sustainably produce high quality harvests. The company then connects growers and buyers directly to bring these harvests to market. Working across the supply chain, Indigo is forwarding its mission of harnessing nature to help farmers sustainably feed the planet. The company is headquartered in Boston, MA, with additional offices in Memphis, TN,...

Burlington |

Do you have proven success in the development of enterprise reporting solutions with leading Business Intelligence tools?

Are you passionate about using technology to solve business problems?

Have you provided leadership to a team supporting business systems?

Our continued growth within the Enterprise Business Systems team provides a new opportunity for a Manager, Business Systems Analysis. Bring your deep appreciation for the business as well as strong technical skills to help revolutionize how we think about and deliver customer insights.

What...

Boston |

Opportunity for experienced, senior-level Project Manager to lead and manage large-scale global enterprise/SaaS projects!


Come help us introduce the next generation of consumer engagement solutions that allow our clients to better segment and market the breadth of their customers through multiple channels. SessionM is looking for a super smart, super dedicated Senior Project Manager to to lead our large integration projects and integrate our customers systems with the SessionM platform. This position combines a great instinct...

Boston |
We are looking for an energetic engineer to join our Solutions Engineering team at Salsify.

Our Solutions Engineering is a highly skilled and experienced team that provides custom services to complement Salsifys out-of-the-box capabilities. Our robust approach is tailored to our most strategic customers business goals and allows them streamline the process of delivering the best product experience, everywhere their shoppers are.

This is a fast-paced role where you will utilize your strong engineering...

Boston |

ezCater is the worlds largest online marketplace for catering a $60+ billion market in the U.S. We make it superbly easy for businesspeople to find and order great food for meetings and events, and we help our catering partners grow their business. Were backed by $320 million in venture funding and valued at over $1 billion. Our mission is to power the worlds catering, and well make it happen even more surely if you come help us.

The Strategic Account Management team plays a critical role in delivering successful outcomes for ezCaters highest-...

New York |

Who are we?

Place Exchange is the first true programmatic platform for OOH, connecting programmatic marketers to OOH publishers via direct DSP integrations. The average American spends 70% of their time outside of the home, and thanks to rapid proliferation of digital displays in cities and venues around the world, Digital OOH is the most hotly anticipated new entrant to the programmatic and omnichannel ecosystem.

What is the Role?

Place Exchange is seeking an upbeat, energetic, and self-motivated Programmatic Account Manager to join...

Medford |

Mautic is seeking a Customer Success Manager who is a proven leader that will help drive product adoption for our customers, share marketing best practices and train customers in implementing marketing strategies across their Mautic platform.

This individual will manage the customer experience across a specified customer base as well as meeting agreed upon engagement, expansion and retention targets. This individual will educate our customers on our innovative product and service offerings, set expectations for deliverables, retain customer testimonials, references, and case...

Boston |

Cogito is searching for a Customer Success Manager to support clients who have licensed the Cogito Dialog platform to improve the behavioral intelligence of their sales and service agents. The ideal candidate will be a self-starting problem solver who has a track record of getting things done!


On a daily basis the Customer Success Manager will work cross-departmentally to oversee a portfolio of clients and ensure each client is fully utilizing the platform and set up for long-term success.


...
Boston |

Eze Software Group (Eze Software) is seeking an Engagement Specialist to join the Compliance Product Specialist Team in its Boston office. If you like working with technology and participating in projects in a fast-paced, high energy environment, we want to hear from you!

 

This position is responsible for executing tasks and small projects, which serve as the foundational elements of the Eze Compliance implementation. The software deliverables will integrate with the client’s trading workflows through pre & intra trade compliance and be at the core of the...

Boston |

Eze Software is seeking an Associate Engagement Specialist to join the Product Specialist Team in its Boston office. If you like working with technology, taking charge of projects in a fast-paced, high energy environment, we want to hear from you!

This position is responsible for executing on tasks and small projects that are foundational elements for implementing the EzeSoft product suite. These deliverables will span the needs of our buy-side and sell-side client base. This person will work closely with Engagement Managers to ensure that their tasks and projects are delivered...

Boston |

Eze Software is seeking a Project Delivery Manager to join our BOS office. This position is responsible for ensuring successful delivery on client engagements at new and existing clients.  The Project Delivery Manager will lead and participate in projects including Implementations, Upgrades, and Change Requests (new modules, training, workflow changes).  Solid communication and project management skills are required to satisfy client requests. 

Job Functions:

  • Responsible for delivery of client projects from planning to execution and testing
  • Perform...
Boston |

Eze Software Group (Eze Software) is seeking an Engagement Manager to join the Boston Client Engagement team. This position is responsible for ensuring successful delivery on client engagements at new and existing clients.  The Engagement Manager will lead and participate in projects including Implementations, Upgrades, and Change Requests (new modules, training, workflow changes).  Solid communication and project management skills are required to satisfy client requests. 

 

Job Functions:

  • Responsible for delivery of client projects from planning to...
Boston |

Eze Software Group is seeking an Associate Director to join our Product Engagement Group in New York/Boston. The Product Engagement Group acts as subject matter experts across various disciplines within the industry and our products.  The Group’s main responsibility is to implement products, workflows, and custom solutions.   The Professional Services team is a technical consulting team that creates custom solutions, including reports, plugin code, calculations, columns, and schemes.  The aforementioned customization layers span the Eze Investment Suite, including Order Management,...

Boston |

Eze Software Group (Eze Software) is seeking an Engagement Specialist to join the Operations team focusing on the implementation of file based integrations.  We are looking for an organized individual that can coordinate with a variety of teams, communicate with technical staff, and drive software solutions to completion.


Engagement Specialists on the Operations team are responsible for the implementation of file-based integrations between Eze Software clients and their various third party providers.  These Data Integrations are critical in facilitating the transfer of...

Boston |

Eze Software is seeking an Associate Support Consultant to join the Client Service Group in its Boston office.  In this role, you will support clients on the Eclipse platform and interact directly with users, internal Software Development and Product Management teams, and other Eze Software client service functions.  The primary responsibility of the role is to provide high-quality daily production support to institutional investment manager clients and their users across all capabilities of the system, including Trading, Order Management, Compliance, Accounting, and Reporting.

...
New York |

Who we are: Loadsmart aims to move more with less. We combine great people and innovative technology to more efficiently move freight throughout North America. Our focus is on designing and building the best tools for our team and our customers, using machine learning models to connect freight with trucks. We automate with algorithms and scale with integrations to better match supply and demand. In doing this we reduce wasted fuel and lost time, cutting out empty miles for motor carriers and providing cost savings and instant booking for shippers.

...
New York |

Who we are: Loadsmart aims to move more with less. We combine great people and innovative technology to more efficiently move freight throughout North America. Our focus is on designing and building the best tools for our team and our customers, using machine learning models to connect freight with trucks. We automate with algorithms and scale with integrations to better match supply and demand. In doing this we reduce wasted fuel and lost time, cutting out empty miles for motor carriers and providing cost savings and instant booking for shippers.

...
Boston |

Who We Are:

​​We are a trusted and proven partner to the investment community.  We complement our award winning investment workflow technology with expert global customer service.  We pride ourselves on fully understanding each client’s unique needs and advising them on best practices and processes to maximize their operational and investment alpha.  Our team is made up of more than 1,000 global employees in 11 locations worldwide.  We are headquartered in Boston, with offices in Chicago, Hong Kong, Hyderabad, London, New York, Rio De Janeiro, San Francisco, Singapore, Stamford...

Boston |

Eze Software is seeking a Senior Systems Engineer.  The position will be located In Boston, Chicago, or New York City and report to the Associate Director of IT Engineering in Boston.  Functionally, the position will be to part of the Server/Virtualization team, with other members of the team based in Boston, Chicago, New York, and Hyderabad.

The Senior Systems Engineer will work with others on the team to support the firm’s production server infrastructure (physical, virtual and storage) and be responsible for its performance, reliability and maintainability. The team works...

Boston |
What we do
ClimaCell is revolutionizing weather forecasting by combining Weather-of-Things data -everything from cell tower transmissions to data from airplanes, drones and connected cars with cutting edge models. The result: forecasts that are hyper accurate, specific, and customizable. We call it MicroWeather and we offer this street-by-street, minute-by-minute accuracy worldwide. Our customers are companies from weather-sensitive industries (Aviation,Construction, Energy, Outdoor Events etc), companies in the on-demand world, emerging economies, and...
New York |

Who we are:

Twitter’s real-time ecosystem operates at massive scale. We are looking for engineers who can develop simple services and tools to manage Twitter network infrastructure. We serve a diverse and growing set of customers who rely on you and your team to help them be more efficient and effective in their jobs.  You will be responsible for building systems providing the visibility and automation required to manage Twitter’s global network infrastructure, which delivers billions of tweets and supports 300M+ users....

New York |

The role of the Twitter Catalyst Team Client Partner is to reignite growth and engagement from our middle tier accounts (Fortune 1000) by increasing client engagement and by going to market with scalable solutions.

The Catalyst CP will be in market geographically to align with either the key brand stakeholders or the agencies to allow for maximum coverage and access to the decision makers. Catalyst team members will be measured and compensated based on YOY growth and ability to reengage brands and reinstate budgets for Twitter.

...
Boston |

Indigo improves grower profitability, environmental sustainability, and consumer health through the use of natural microbiology and digital technologies. Utilizing beneficial plant microbes and agronomic insights, Indigo works with growers to sustainably produce high quality harvests. The company then connects growers and buyers directly to bring these harvests to market. Working across the supply chain, Indigo is forwarding its mission of harnessing nature to help farmers sustainably feed the planet. The company is headquartered in Boston, MA, with additional offices in Memphis, TN,...

Waltham |

Technical Problem Manager

As the Technical Problem Manager, your primary responsibility is to lead cross functional teams to track problems within our infrastructure technology and product, and identify areas of opportunity to improve the quality of product and service by applying preventative measures. We are looking for a passionate leader and problem solver. The successful candidate will build excellent working relationships with multiple teams, empower his/her team to ensure identification, closure, prevention and root cause of problems are found in a timely...

Boston |

Do you enjoy driving customer satisfaction and working with customers to find creative ways to solve business challenges? Are you excited about nurturing relationships with users and learning about their business requirements? If so, the BitSight customer success team might be a great fit.
BitSight is a fast growing SaaS startup that has already established itself as the standard in the nascent security ratings market. BitSight Security Ratings help companies manage the information security risk associated with their vendors and insurers understand the full extent of the risk they...

Watertown |

We are looking for a Telecom Systems Administrator to join our Business Communications Engineering team within our Technology Services division. The Telecom Systems Administrator will contribute to the planning, design, and implementation of innovative projects that improve telecom services at athenahealth. The role will be 25% design and engineering, and 75% operations. But enough about us; let’s talk about you.

 

You are an ambitious problem solver with experience supporting enterprise telephony systems and call centers. You have excellent systems analysis,...

Framingham |
Providence, Minneapolis or Framingham

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Bransons famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day from prevention and building a healthy...

Boston |

Threat Stack enables DevOps and SecOps teams to innovate and scale security by providing full-stack security observability from the control plane up to the application layer. Purpose-built for todays infrastructure, the Threat Stack Cloud Security Platform and Cloud SecOps Program combine cloud-optimized intrusion defense, continuous security monitoring, and proactive risk assessment to help security and operations teams detect security incidents, achieve compliance, and secure infrastructure in transition.

We are defining the way Cloud Security is done. We are the only cloud-...

Boston |

We are a rapidly growing company thats revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love,...

Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

Burlington |

The Application Support Engineer is a seasoned individual who will join the customer support team to provide application support for state-of-the-art healthcare applications.  The ideal candidate will have experience providing customer facing support for enterprise SaaS solutions with a drive to challenge their abilities and to develop deep product expertise. As part of the Support Engineering team, you will utilize a wide range of technologies combined with deep knowledge of HealthEdge’s products to provide exceptional customer support.

Responsibilities:...

Boston |

Engineering at Klaviyo


Klaviyo is a Boston startup located right in the heart of downtown Boston. We craft software helping thousands of ecommerce companies to have engaging relationships with hundreds of millions of consumers. We love tackling tough engineering problems and look for full stack engineers who specialize in certain areas but are passionate about building, owning & scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way. We push each other...

Boston |

Engineering at Klaviyo


Klaviyo is a Boston startup located right in the heart of downtown Boston. We craft software helping thousands of ecommerce companies to have engaging relationships with hundreds of millions of consumers. We love taking on tough engineering problems and look for full stack engineers who specialize in certain areas but are passionate about building, owning & scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way. We push each other...

Boston |

Channel Customer Success Managers (cCSMs) at Klaviyo play a critical role in developing and supporting our agency partner ecosystem. Our Partner Program mission is to deliver exceptional assistance to our partners and their customers with the highest level of quality in both product knowledge and account management skills, and in the process, consistently meet and exceed their expectations. We are looking for a cCSM who is passionate about providing the best experience to agency partners and their end clients as they scale their businesses with Klaviyo.

...

Boston |

Research Director

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

The company has made three acquisitions to date: PeerIndex (2013), BuzzSumo (2017) as a standalone content marketing platform, and Qriously (2019) to add global survey capabilities. Additionally, the company was bolstered by its merger with Crimson Hexagon (2018) to create the most comprehensive AI-powered social intelligence...

Boston |

With more than $150M in funding, 100% year over year growth for the past five years and a recent billion-dollar valuation, Seismic is the leader in the enterprise sales enablement software space. Using leading edge cloud technologies and web enabled solutions, we are innovating and solving complex problems to help the worlds top companies improve collaboration and content delivery between marketing and sales. Headquartered in San Diego and with more than 600 employees across the globe, Seismic is privately held by its executive team and investment firms General Atlantic, JMI Equity,...

Boston |

In todays world of always-on online consumption and commerce, consumers are demanding what they want, when they want it. Content is king, and always will be, for brands to get distribution, retailers to sell products and consumers to click purchase. The problem in todays marketplace is that there is no easy way to transfer this rich product information from brand to retailer without hours of manual and tedious spreadsheet management and updates.

Enter Salsify. Salsify is a product experience management platform. We power the seamless exchange of product content that powers today's...

Cambridge |

Voted as one of the top companies to work for by Built in Boston in 2018, MineralTree is disrupting the accounting industry by enabling over 1,500 companies to improve operational efficiency with AP Automation. With our award-winning solution, companies such as the Boston Celtics, Appalachian Mountain Club, EverQuote, Baltimore Ravens and Attivio have shifted accounts payable from a source of inefficiency and fraud risk to a secure and strategic profit center that provides deep visibility into the cost drivers of the business. MineralTree sells its solution directly to...

Boston |

Overview

SalesEQUITY is seeking a Customer Success Manager who will be responsible for the setting up of newly acquired customers on our SaaS product. The On-Boarding Specialist will work with the customer to scope out business requirements and translate to our software service taking advantage of company-wide resources to gather information, provide solutions, and launch a client on our platform. This team member will have the opportunity to influence all aspects of our customer success program so must possess leadership qualities as we expect...

Boston |

Our Help Bar Manager will lead a team of tier 1 and tier 2 service engineers across multiple locations to ensure world class technical support for Windows, Macs, applications, network, and related services for internal employees. The Help Bar Manager will need to be enthusiastic, organized, a motivating team leader, possess strong customer service skills, and thrive in a dynamic and fast paced environment.This person should be able to ensure high quality and consistent technical support to increase customer satisfaction while motivating and cultivating the Help Bar team.

...

Lexington |

Come join a winning team!

Take a walk around our offices and youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking a Customer Support Engineer I for our Lexington, MA office.

...
Boston |

Are you looking for a role where you can have an impact in discovering and solving for one of the most common design problems - Motivation? Were looking for a Senior Product Designer to help us discover and solve how millions of real people close the gap between intent and action while having a positive impact on their lives and health.


Our ideal candidate will help us understand user behavior, needs and motivation at a fundamental level. They will do this through user interviews, ethnographic research, diving into customer...

Boston |

As a DevOps Engineer in the Architecture and DevOps team at Bullhorn, you will work closely with a team of software engineers to help improve the stability, performance, and operational visibility of Bullhorn Products. You will be creating utilities and frameworks to stress and measure the Bullhorn products, and you will be building tools and dashboards to make those systems more transparent.

We are looking for a creative builder who can help guide the evolution of our dashboard and stress test frameworks.

Why this job is important

  • At Bullhorn,...
New York |

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

The company has made three acquisitions to date: PeerIndex (2013), BuzzSumo (2017) as a standalone content marketing platform, and Qriously (2019) to add global survey capabilities. Additionally, the company was bolstered by its merger with Crimson Hexagon (2018) to create the most comprehensive AI-powered social intelligence solution.

The Director of...

New York |

Ordergroove is a commerce technology platform that enables brands and omnichannel retailers to achieve what we call Relationship Commerce - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships. Our unique combination of powerful technology and proprietary data and analytics, is helping some of the largest brands in the world transform their retail experiences across channels.

The Client Solutions Lead will support Ordergrooves largest and most strategic...

Boston |

We are seeking a Program Manager with a strong background in implementing enterprise solutions to Fortune 100 clients. You will be responsible for managing projects through strategic account management strategies. You will work closely with the Client Director, the Training & Enablement team, the Data & Insights team, and the Technical Solutions team to bring the overall Cogito vision to life by leveraging project management discipline, developing client relationships, and managing overall implementation and support tasks. Those who thrive in this role are...

New York |

Research Director

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

The company has made three acquisitions to date: PeerIndex (2013), BuzzSumo (2017) as a standalone content marketing platform, and Qriously (2019) to add global survey capabilities. Additionally, the company was bolstered by its merger with Crimson Hexagon (2018) to create the most comprehensive AI-powered social intelligence...

Boston |

Cogito is searching for a dynamic leader to manage the Client Services Delivery team. The ideal candidate for this critical role will be a process oriented leader, with expertise in leading globally based, customer facing teams, along with experience coaching and developing individuals toward meeting challenging goals.


In addition to supporting client facing functions, the successful candidate for this role will possess strong inter-departmental management skills, that will support wider, organizational goals.

...
Boston |

About Drift

Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms -- not days later. There are over 50,000 businesses that use Drift today to generate more revenue, shrink sales cycles, and make buying easy. Our mission is to use conversations to make business buying frictionless, more enjoyable, and more human.

About the team

We put the customer at the center of...

New York |

Who we are:

Loadsmart aims to move more with less. We combine great people and innovative technology to more efficiently move freight throughout North America. Our focus is on designing and building the best tools for our team and our customers, using machine learning models to connect freight with trucks. We automate with algorithms and scale with integrations to better match supply and demand. In doing this we reduce wasted fuel and lost time, cutting out empty miles for motor carriers and providing cost savings and instant booking for shippers.

...
Boston |

Interested in accelerating research and improving outcomes for millions of patients? OM1 is looking for a Technical Solutions Implementation Manager to join the team. OM1 is a leading healthcare technology company leveraging big clinical data and AI to better understand, compare, and predict patient outcomes. Our real world evidence platform, clinical registries and AI technologies enable clients to accelerate research, measure and benchmark health outcomes and to personalize patient care.

OM1 is seeking a Technical Solutions Implementation Manager with strong leadership, technical...

Boston |

Join a high-performing, tight-knit team at a fast-growing company that is using the Internet of Things (IOT) to transform how organizations sense, monitor, and make decisions. SmartSense is trusted by more than 2,000 organizations, including Walmart, SpaceX, Apple, CVS Health, Coca-Cola, and the US State Department to help them make sensor-driven decisions. We have a solution that our customers rely on every day to make mission critical decisions; we are looking for team-oriented change agents to help shape the future of IOT.

We are...

BOSTON |

At some point youve probably attended a meeting, scheduled a meeting or missed a meeting. Maybe it was in a room, on video or over the phone. Then your meeting room gets stolen or you can't find one big enough for your team. Finding space and time to communicate can be so painful. The problem is easy to understand but difficult to solve. That's where Robin comes in. We build software that coordinates meeting spaces, people, and things in your workplace so you can get back to doing your best work.


Based in Boston, the DNA of...

Boston |

If you or a loved one has ever experienced a major medical event, you know how overwhelming it is to process the flood of information that followswhether its hastily delivered guidance from your doctor, or a pile of paperwork on managing your recovery. And once you get home, it can feel impossible to know where to start, or how to stay on track to reach your health goals.


At Wellframe, were helping healthcare organizations fill this gap, so people can get the holistic resources and support they need to feel their best, outside...

Boston |

Rightpoint, a Genpact company, is the digital consultancy with technology at its core. We design and engineer end-to-end experiences that help our clients succeed at the speed of innovation. Rightpoint serves more than 250 Fortune 1000 companies. We've partnered with brands like 3M, Sanofi, Azek, Chamberlain, Grant Thornton, Six Flags, Johnson Controls, Aon, B&H, and Abbott, just to name a few. Rightpoint has 500 employees across 10 offices. Check out our Sizzle Reel showcasing some of our latest work here. For more information, visit...

Boston |

Role:

ClearSky Data is looking for a highly motivated engineer for our Network Engineering team. As a member of the team, you will be responsible for designing, building and operating our nation-wide private network. With a rapidly growing enterprise customer base, we will rely on you to ensure that our security, reliability and scalability requirements are met for every customer. You will be deeply involved in all aspects of the service lifecycle, from technology selections and implementation, to automation of ongoing operations.

If you would like to work in a fast-...

Boston |

Role

ClearSky data is looking for a skilled and passionate Operations Engineer to help design, build and grow ClearSky’s high-performance, secure and fully-managed service that spans across multiple clouds and data centers.

The person in this role will join an awesome team and have the opportunity to solve complex and diverse problems. ClearSky offers a collaborative work environment that encourages team members to grow and develop in their careers.

Key Responsibilities

As we continue to grow and expand our core service offerings, the Operations...

Boston |

Why join ClearSky Data?

We are a fast-growing, passionate team working hard to deliver a global storage service that manages the entire data lifecycle, combining the performance and availability of local enterprise storage with the scalability and economics of the cloud. Founded in 2012 by technology veterans, ClearSky Data is a well-funded start-up backed by Highland Capital Partners, General Catalyst Partners, Polaris Partners, and Akamai, with corporate headquarters in Boston, MA.

Role

The...

Cambridge |

Life at Superpedestrian is about creating the magic that people feel when they ride the Copenhagen Wheel or our Fleet Solutions. We are seeking a full time Customer Service Specialist at our Cambridge, MA headquarters who will serve our customers and bike shop partners by providing them with product information and helping resolve service issues.

You should have significant experience in direct customer service, and a history of exceeding your performance indicators. Familiarity with CRM systems and practices is a must. We are looking for a highly motivated individual who is adept...

Waltham |

About us

If you ever wanted to be on the ground floor of a well-funded, rapidly growing startup that is disrupting a $5.7Tn market nows the time! Join our team at Takeoff Technologies. Our automated grocery fulfillment system, coupled with our end-to-end technology solution, is helping grocers thrive in an online grocery market.


About the role

Takeoff is seeking a proactive, talented technical support engineer looking to make an impact on supporting our clients in an emerging technology space. The Tech Support Engineer...

Boston |

For more than a decade, ClearCompany has helped companies identify, hire and retain thousands of A Players from among millions of applicants. In short, we help our clients reach the next level of total talent management. How? With one organic, unified platform designed and built from the ground up for better hiring experiences, seamless onboarding, company-wide goal alignment and performance management, all driven by best practices.

The Role

As an SMB Customer Success Manager, you will act as a strategic partner for our clients, ensuring that they see...

Boston |

We’re looking for smart, driven collaborators to join us and help us support our rapidly growing community of customers. As a customer success manager, you will be an integral member of our Customer Success team. You will drive adoption and ensure customers achieve their desired outcomes with Crayon.

What We're Looking For

  • High Wattage. Did we already say smart? You love a good challenge and learning new skills, technology, and more.
  • Team Player. Emotional intelligence is a must. You enjoy working in a team environment, supporting...
New York |

Eze Software is seeking a Project Delivery Manager to join our New York office. This position is responsible for ensuring successful delivery on client engagements at new and existing clients.  The Project Delivery Manager will lead and participate in projects including Implementations, Upgrades, and Change Requests (new modules, training, workflow changes).  Solid communication and project management skills are required to satisfy client requests. 

 

Job Functions:

  • Responsible for delivery of client projects from planning to execution and testing
  • ...
New York |

Eze Software Group is seeking a new Customer Success Manager to join our growing Manhattan office. If you like working with cutting edge technology in a collaborative, award winning environment then we want to hear from you!!

 

About The Role: The Customer Success Manager's core responsibility is to manage the service relationship with Eze Software’s asset management clients. A successful candidate will be skilled at nurturing effective relationships with existing enterprise clients, ensuring timely delivery on project plans, allocating resources, communicating with...

New York |

Eze Software Group is seeking an Implementation Consultant to join our Product Engagement Accounting Team in New York.. The Product Engagement group acts as subject matter experts within the industry, providing insight into best practices within their area of expertise.  In this role, you will specifically work with the Eze Portfolio Management System. The Eze PMA is a real-time, multi-asset class portfolio modeling, management, and accounting solution used and trusted by more than 200 buy-side firms, in over 30 countries. The Eze PMA can improve decision making, increase productivity...

New York |

Eze Software Group (Eze Software) is seeking an Engagement Manager to join the New York Client Engagement team. This position is responsible for ensuring successful delivery on client engagements at new and existing clients.  The Engagement Manager will lead and participate in projects including Implementations, Upgrades, and Change Requests (new modules, training, workflow changes).  Solid communication and project management skills are required to satisfy client requests. 

 

Job Functions:

  • Responsible for delivery of client projects from planning to...
New York |

From neighborhood restaurants to international, multi-concept hospitality groups, SevenRooms empowers operators to create and cultivate a direct relationship with guests to enable exceptional experiences. By leveraging data from dozens of external and internal sources with our proprietary algorithms, our software enables hospitality operators to understand their customers, market to them and efficiently provide world-class experiences.

About the Role

We are looking for a passionate Customer Success Intern to help support our Onboarding and Customer Success...

New York |

Eze Software Group is seeking an Associate Director to join our Product Engagement Group in New York/Boston. The Product Engagement Group acts as subject matter experts across various disciplines within the industry and our products.  The Group’s main responsibility is to implement products, workflows, and custom solutions.   The Professional Services team is a technical consulting team that creates custom solutions, including reports, plugin code, calculations, columns, and schemes.  The aforementioned customization layers span the Eze Investment Suite, including Order Management,...

New York |

Eze Software Group (Eze Software) is seeking an Associate Engagement Manager to join the Compliance Product Engagement Team in its New York office. If you like working with technology and participating in projects in a fast-paced, high energy environment, we want to hear from you!

 

This position serves as the foundation for a career in software product implementation. The software deliverables will integrate with the client’s trading workflows through pre & intra trade compliance and be at the core of the Compliance Officer’s compliance reviews and reporting.  We...

Boston |

Company Description

The CSM owns the Customer Lifecycle for a set of Enterprise accounts, beginning with customer onboarding and implementation, and continuing through the adoption and renewal staging. A successful Enterprise CSM builds impeccable relationships, and shows skill at achieving trusted adviser and customer advocate status in the customers mind. The CSM works closely with the Sales Team to design and execute customer success plans to ensure our customer objectives are truly met, and business value is realized.

Responsibilities:...

Boston |

Company Description

The CSM owns the Customer Lifecycle for a set of Enterprise accounts, beginning with customer onboarding and implementation, and continuing through the adoption and renewal staging. A successful Enterprise CSM builds impeccable relationships, and shows skill at achieving trusted adviser and customer advocate status in the customers mind. The CSM works closely with the Sales Team to design and execute customer success plans to ensure our customer objectives are truly met, and business value is realized.

Responsibilities:...

Franklin |

Headquartered in the Boston area, Interactions, LLC is the world’s largest independent AI company.   We operate at the intersection of customer experience and AI – two of today’s most innovative and dynamic industries.   Leading global brands in a variety of industries rely on Interaction’s conversational AI technology to communicate with their customers every day. 

At Interactions we are committed to transforming customer experience and passionate about the professional and personal development of our talented and enthusiastic team. We endeavor to create opportunities that...

Boston |

Location: Boston

Overview: 

Profitero is at the forefront of the eCommerce revolution, providing brand manufacturers with analytics and insights that help them sell more products on Amazon, Walmart.com and other leading eCommerce sites. We’re more than doubling our eCommerce business every year and looking for smart, professional people to fuel our momentum and help us grow even faster. Profitero is growing 100% annually and is expanding its Customer Success team. As a Customer Deployment Manager you will be the technical lead for our customers and...

Boston |

The Growth Success Manager will join a team focused on nurturing the growth and retention of Klaviyos smallest customers. You thrive on data. Supporting a customer base of thousands of emerging ecommerce brands brands, youll identify segments that need support and development, and work with the team to drive adoption and success for those customers.


We are looking for CSMs who are passionate about providing the best experience to customers who are scaling their businesses with Klaviyo. This is a great opportunity for someone...

Boston |

As a Manager, Customer Success - Onboarding you will manage one of our Customer Success teams and be responsible for interviewing, hiring, evaluating, training, coaching, and leading a team of new and established Customer Success Professionals (Support, Onboarding Specialists or Customer Success Managers) in a fast-paced and rapidly changing environment. You will work closely with the other Customer Success Team-Leads and the Vice President of Customer Success to help build a team of highly successful Customer Success Professionals who are able to execute exceptional...

Franklin |

Interactions is changing the way businesses and consumers communicate by transforming frustrating experiences into productive conversations.

At Interactions, we have created an environment that is based on innovation, quick-thinking, and abundant growth opportunities. Our employees are smart, hard-working and invested in the success of the company. We pride ourselves on our forward-thinking and innovation, and our ability to balance a start-up environment with a healthy work-life balance.

Working at Interactions is an opportunity to be part of the team that’s changing...

Cambridge |
Quick Base provides a cloud-based platform that empowers problem solvers to quickly turn ideas for better ways to work into apps that make their organizations more efficient. For nearly 20 years, people of all technical backgrounds have been using the Quick Base platform to create solutions that streamline processes, capture real-time data, and improve company operations while working in concert with existing IT systems. Based in Cambridge, MA and a former division of Intuit, Quick Base has a 6,000+ customer universe of app-enabled businesses that spans all industries and company...
Framingham |

The Opportunity:

Our Launch Success Managers are responsible for ensuring our customers launch the world’s best recognition cultures. Our Launch Success Managers work directly with customers to ensure they are led through the program goals definition, program design, configuration and adoption phases successfully in order to tee the customer up for success.  It is the Launch Success Manager’s role to ensure the program is effectively communicated and driven within the client company.  In addition, they are responsible for directing the program launch, adoption...

Framingham |

The Opportunity:

Our Customer Success Team is responsible for ensuring our customers receive an outstanding customer experience and meet their business goals. Customer Success Managers and Specialists partner together with a shared goal of providing our customers with an exceptional experience with their programs using Workhuman’s product suite. They are committed to working with customers throughout the customer’s lifecycle and ensuring each one receives the maximum value from our solution.  We work with our customers to build relationships, learn about their...

Framingham |

The Opportunity:

Our Customer Success Managers are responsible for ensuring our customers receive an outstanding customer experience. Our Customer Success Managers work directly with production customers to enhance their overall user experience with Workhuman. They are committed to working with customers throughout the customer’s lifecycle and ensuring each customer receives maximum value from our solution.  We work with our customers to build relationships, learn about their businesses, and drive value based on our customers defined goals and objectives.

...
Boston |

Toast Overview:

Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toasts Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. Were growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers success and we have a lot of fun doing it. As a startup, we move fast and have a lot of opportunity for career growth, so if youre passionate about...

Boston |

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on...

Providence |

ABOUT THE ROLE

Implementation Specialists are primarily responsible for installing customer hardware, backend configuration, programming menus into the point-of-sale, migration of payment processing, and point of sale training. Because of the highly technical nature of our product onboarding, the Implementation Specialist must also validate the solution design, hardware, and network configuration for our customers.

Responsibilities:

  • Coordination of payment processing relationship from prior VAR and 3rd party...
Providence |

ABOUT THE ROLE

Implementation Project Managers are primarily responsible for overseeing the steps of a customer's Upserve onboarding: installation of customer hardware, configuration and programming of menus in the point-of-sale, and migration of payment processing. Implementation Project Managers serve as the main point of contact for customers and are responsible for getting new accounts across the Implementation finish line.

Responsibilities:

  • Conducting kick-off calls with customers to outline processes and manage...
Providence |

ABOUT THE ROLE

The Customer Implementation Coordinator role assists the Implementation team to ensure a restaurant's smooth transition onto the Upserve platform. The Implementation Coordinator provides an outstanding customer experience that is driven by industry knowledge, technical expertise, and the urgency to meet our customers' needs.

Responsibilities:

  • Assist with various backend configurations including menu, settings, and credit card processing
  • Assist with consultations, walkthroughs, and trainings to...
Somerville |

Reporting to the Global Director of IT, the Help desk Manager will lead a team of 4 and be responsible for help desk and desktop support within the organizations workstation computing environment. Primary responsibilities include installing, diagnosing, maintaining, and upgrading all desktop hardware & software, and addressing issues/tasks associated with end user issues as well as the on-boarding and off-boarding of employees.

Responsibilities

  • Manage a global team while continuing to provide hands on support as needed.
  • Perform onsite or...
Brooklyn |

goTenna is foundationally disrupting the +$50B global Mesh Networking industry with communication solutions 40x more cost-effective, 12x lighter, 10x smaller and 6x longer-lasting than anything else on the market. goTenna Pro tactical mesh radios are already being deployed by the U.S. Military, FEMA and CALFire to enable real-time situational awareness and mission-critical comms during emergency situations like Hurricane Michael when cell, wifi, and satellite are unavailable.

goTenna is seeking a highly skilled, professional IT/Dev Ops Manager to join our dynamic and growing...

Cambridge |

Q1 - What is the job title for this role?

Junior Desktop Support Specialist


Q2 - What is the job title for the manager of this role?

IT Operations Lead/Systems Administrator


Q3 - What location(s) are we open to hiring this role in?

Cambridge, MA


Q4 - What would you consider the charter of this role (why is this role important to the organization...

Boston |

Hi there. We’re Zipcar, the world’s leading car-sharing network, driven to make cities better places to live.  

Since 2000, we’ve worked hard to turn a brilliant and disruptive idea into a movement that serves more than a million members worldwide. We’re keeping the pedal to the metal and growing every day. That’s why we need talented, passionate people with great ideas to join the Zipcar family.  

Want to work for a company that is shaping the future of urban mobility? Ready to join a dynamic, playful, diverse, and respectful company that’s...

Franklin |

Let me tell you about an artificial intelligence (AI) company that you probably have never heard of, but you will.  As a matter of fact, this company is the world’s largest independent AI company and it’s headquartered in the Boston area.  We operate at the intersection of customer experience and AI – two of today’s hottest and most dynamic industries.

Interactions’ mission is to create amazing customer experiences by advancing AI technology that understands and engages on a human level.  The human element of what we do not only relates to how we differentiate...

Cambridge |

Company Description

Tamr is the enterprise-scale data unification company trusted by industry leaders like GE, Toyota, Thomson Reuters, and GSK. The companys patented software platform uses machine learning supplemented with customers knowledge to unify and prepare data across myriad silos to deliver previously unavailable business-changing insights. With a co-founding team led by Andy Palmer (founding CEO of Vertica) and Mike Stonebraker (Turing Award winner) and backed by founding investors NEA and backed by founding investors NEA and GV, Tamr...

Cambridge |

Technical Support Representative

Company Description:
QuickBase is revolutionizing the way people work by enabling professionals to develop their own cloud-based applications for driving vastly improved work productivity. With more than 500,000 users and a presence in over 50 of the Fortune 100 companies, we are quickly expanding our stake in the high-growth, multibillion-dollar SaaS, PaaS and mobile markets.
QuickBase is headquartered in Cambridge, MA and was recently ranked as a Boston Business Journal best...
Boston |

As a Manager, Customer Success you will manage one of our Customer Success teams and be responsible for interviewing, hiring, evaluating, training, coaching, and leading a team of new and established Customer Success Professionals (Support, Onboarding Specialists or Customer Success Managers) in a fast-paced and rapidly changing environment. You will work closely with the other Customer Success Team-Leads and the Director of Customer Success to help build a team of highly successful Customer Success Professionals who are able to execute exceptional customer service to our...

Boston |

Were passionate about helping hard-working entrepreneurs grow their property management businesses. Were a collective of uniquely talented individuals who are at the top of our game and are determined to get better at what we do every day. Theres zero competition or micromanagementeveryone is the master of their domain, ready to collaborate wholeheartedly with one another and celebrate each others successes. Our determination to make our customers lives better and break records is contagiousyou find yourself becoming intensely passionate about the work that we do, even if the property...

Boston |

Were passionate about helping hard-working entrepreneurs grow their property management businesses. Were a collective of uniquely talented individuals who are at the top of our game and are determined to get better at what we do every day. Our determination to make our customers lives better and break records is contagiousyou find yourself becoming intensely passionate about the work that we do, even if the property management industry was never on your radar before you got here.

Job Summary:

In the Implementation Specialist role, you will...

New York |
Who We Are:

JOOR is disrupting the fashion industry and thats not just marketing speak. So many of the people who come to JOOR are looking to work for a tech company with a unique and interesting challenge. Well, JOOR offers this and more. Backed by Battery Ventures, Canaan Partners & ITOCHU, JOOR is a Series C start-up that provides the world's most recognized brands and retailers with a digital wholesale management platform that transforms the way these businesses work.

With a CEO recently named a Women to Watch in 2020 by Luxury Daily...

Boston |

Anaqua helps corporations and law firms turn intellectual property into competitive advantage. Its software platform combines insight from big data analytics with critical tools, best practice workflows and services into one efficient, intelligent environment that helps IP practices work more efficiently and make better decisions faster. Many of the best-known brands and most innovative products were conceptualized, evaluated, protected and monetized through the ANAQUA platform. Founded in 2004 by IP leaders from The Coca-Cola Company, Ford Motor Company, and British American Tobacco,...

Boston |

Anaqua helps corporations and law firms turn intellectual property into competitive advantage. Its software platform combines insight from big data analytics with critical tools, best practice workflows and services into one efficient, intelligent environment that helps IP practices work more efficiently and make better decisions faster. Many of the best-known brands and most innovative products were conceptualized, evaluated, protected and monetized through the ANAQUA platform. Founded in 2004 by IP leaders from The Coca-Cola Company, Ford Motor Company, and British American Tobacco,...

Boston |

Do you have a desire to be an integral part of a growing and dynamic team and an emerging leader in their space?

Anaqua helps corporations and law firms turn intellectual property into competitive advantage. Our software platform, ANAQUA, unifies the critical tools, best practice workflows, data, documents and services into one efficient, intelligent environment so our clients operate more efficiently and make better decisions faster. Nearly a million IP professionals in over 150 countries use ANAQUA to manage more than a billion dollars in intellectual assets. Many of the best...

Boston |
Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.
Headquartered in the US, we have been named as one of North Americas fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of...

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