Job Post

Employee Relations Specialist

EF Education First
Two Education Circle
Cambridge, MA 02141

EmployeeRelationsSpecialist
EF Education First
Cambridge, MA

Are you a creative problem solver with a knack for coaching managers through tricky staff challenges? Do you thrive when consulting with staff as a trusted advisor and subject-matter expert? Are you passionate about providing best-in-class service to staff as they enter, grow with or leave the company? If you answered yes to these questions, we want you on our team!

The role ofEmployeeRelationsSpecialistat EF Education First will provide exposure to all aspects of the HR world in a fast-paced, challenging and rewarding environment in one of the most exciting places to work in the greater Boston area. As a member of the Recruitment andEmployeeDevelopment team, you will partner with management who work in schools and offices throughout the United States on their most interesting and challengingemployeerelationsmatters. This unique position will allow the right candidate to hone his/her coaching skills while creatively working to resolveemployeeissues in a corporate setting with a start-up feel. As an objective and trusted advisor for new and seasoned managers, theEmployeeRelationsSpecialistwill seek to resolve matters quickly and, effectively while preventing escalation or the risk of potential liability. This role is based out of our beautiful US headquarters in Cambridge, MA and reports to our Employee Relations Manager.

Requirements:In the role ofEmployeeRelationsSpecialist, you will have the following essential responsibilities:

  • Act as liaison with and trusted advisor to EFemployeesat our US locations, address generalemployee-related questions and respond to daily inquiries regarding policies, procedures and programs
  • Partner with line managers to resolveemployeeissues such as performance concerns, absenteeism, leave requests and policy enforcement
  • Provide counseling and coaching to managers and provide guidance related toemployeeconflict resolution, disciplinary action and/or termination
  • Work with management on transitioningemployeesout of their role or the company
  • Design exit packages and facilitate negotiations with interested parties
  • Schedule and participate inemployeeexit meetings
  • Regularly report on and analyze employment data
  • Conduct fair, neutral, timely investigations while applying company policies and federal/state regulations and procedures
  • Coordinate with the Legal team onemployee-related claims and escalated investigations
  • Investigate, process and coordinate workers compensation claims with carrier
  • FacilitateemployeeADAAA accommodations and meetings
  • Overseeemployee disability and FMLA leaves
  • Navigateemployeeleaves and accommodations per FMLA and company policies
  • Maintain knowledge of legal requirements and employment legislation affecting human resources functions and ensure policies, procedures and reporting are in compliance
  • Occasional travel to US office/school locations

Competencies:

  • Creative approach to problem solving
  • Strong organizational, analytical,and negotiation skills
  • Superior interpersonal and strategic communication skills
  • Able to build credibility among senior management and peers
  • Entrepreneurial attitude, spirit and drive
  • Talented multi-tasker with ability to work in team and independent settings
  • Strong attention to detail and consciousness in managing confidential information
  • Expertise in, and proven experience and working with, FMLA, COBRA, HIPAA, PPACA, ADAAA
  • Capacity to work in a timely and organized way to meet mandatory deadlines

Education and/or Experience:

  • Bachelors degree in human resources, business administration, or related discipline from four-year college or university required
  • At least 3-5 years of relevantemployeerelations/work experience in human resources role or legal firm
  • Strong knowledge of Microsoft Office and HRIS systems
  • Experience and knowledge of HR operations and administration required
  • Knowledge of HR-related state and federal regulations required (multi-state preferred)
  • Knowledge of California HR-related state regulations strongly preferred
  • PHR/SHRM-CP or SPHR/SHRM-SCP preferred

Why EF?

We believe that happy people do great work.What makes us happy? Things like:

  • Three weeks of vacation in the first year; increases to four weeks the second year
  • 25% match onemployeecontributions to 401(k)
  • Heavily discounted travel with our products
  • Market-leading benefits package including top of the line health coverage
  • Free in-house language classes
  • On-site restaurant and bar

About EF Education First

Were 52,000 small. Were teachers and students, creatives and analysts, visionaries and doers. We are 120 nationalitiesand counting. Together, we break down barriers of language, culture and geography and we do it all over the world. Over the past 50 years, our mission has grown to include a diverse range of programs that give students of all ages the freedom and confidence to explore the world through language, travel and academic opportunities. Follow us on LinkedIn or check out http://careers.ef.com to learn more about our amazing team, products, and customers.

Category: Corporate Functions
Full-time

See What It's Like To Work Here

EF builds innovative experiential learning opportunities for travelers of all ages.  As for culture, we act small while growing big.  Come help us build technology that enhances the way people learn and experience the world.

More Jobs From This Company

Get unlimited job listings with a BIZZpage