Jump to navigation

Thank You For Signing Up!

We will be launching updates to VentureFizz soon which will include a new profile page and a custom homepage. We will keep you posted on these updates - stay tuned! Continue
VentureFizz Logo
Menu
  • Sign Up
  • Login
  • Cities
    • Boston
    • New York
    • All
  • Companies
  • Job Board
    • Analytics & Data Science
    • Customer Success
    • Hardware Engineering
    • HR, Finance, & Operations
    • IT/Systems/Networking
    • Marketing
    • Other
    • Product Management
    • Sales & Business Development
    • Software Engineering/QA
    • UX & Design
  • Insights
  • Videos

Director, Strategic Analytics

Our Opportunity:

We are looking for a Director of Strategic Analytics for our Marketing Analytics team in Boston, MA. The role offers a great opportunity for professional growth with the leading online pet retailer in the US. With access to a wide variety of data across the organization, you will have the opportunity to influence the decision-making process and the marketing strategies for existing customers and marketing. 

In this role, you will focus on (a) developing analytical frameworks to address business problems across different merch categories (Consumables, Hardgoods, Healthcare, etc.), customer behaviors, lifecycle segments, promotions, offers, etc. (b) surfacing growth opportunities and validating the hypotheses through experimentation, measurement and analysis using statistical methods and machine learning models (c) improving the lifetime value of our customers by using different customer relationship management efforts, (d) optimizing the performance of marketing channels

Committed to value-creation, you will work with the cross-functional stakeholders as a thought partner and guide them in their decision-making process using data as your north star. You will support various initiatives using structured analyses and data to help your counterparts form opinions and help them develop strategies to take the company forward through bespoke targeting, product offering, value propositions, marketing placements, messaging, and content. Supporting companys growth agendas with speed and accuracy, you will lead the design of experiments across various life stages of customers and products to maximize the overall value for Chewy's and its customers and make our business grow through permanent learning.

You will be able to work with minimal instruction and oversight, conduct multiple tasks and projects simultaneously, maintain relationships with senior leaders, and own deliverables end to end. You will think strategically, develop insightful analysis, communicate findings concisely to senior leaders, work effectively as part of a cross-functional team, and tame big data.

What You'll Do:

  • You will hire, develop, and mentor a team of seasoned strategic analysts towards Chews objectives
  • Identify and manage strategic and tactical priorities, and work with the colleagues within strategic analytics, data science and data engineering to drive the best analytical practices
  • With a deep understanding of business drivers and an innate grasp of the key business metrics, you pro-actively interact with the stakeholders within the business teams and drive customer-centric changes through data-driven experiments at scale, and analytical exercises (preliminary data analysis, machine learning model development, detailed data analysis, financial analysis and recommendations).
  • Focusing on the incrementality and the value-creation in everything you do, you drive strategic insights on customer behavior (engagement RFM, retention, product-mix, sales, etc.), customer needs (pricing, product, convenience, experience, etc.), and existing/new propositions (loyalty programs, sales campaigns, discounted offers, etc.) across various membership types and marketing channels for Chew customers.
  • You develop analytical frameworks to proactively or reactively solve business problems, create insights, perform detailed analyses, design and measure experiments, develop customer/product segmentations, forecast key KPIs, and utilize models for various business objectives - such as maximizing the share of wallet, the lifetime value, and the operating profit, optimizing the campaigns, programs (Autoship, Promotions, Loyalty, etc.) while minimizing the overall churn.
  • You use the data science and engineering to leverage new and existing machine learning models and help scale their usage across multiple use-cases.
  • Using your business acumen and key insights, you proactively explore new areas of opportunities to drive Chewy's value and growth goals forward and coordinate with the key stakeholders to prioritize and lead the changes to production.
  • You create and automate new and existing reports, forecasts, and simulations.
  • You proactively monitor existing metrics, develop, and propose new metrics, and work across the organization to make actionable intelligence available to business stakeholders.
  • Establish strong working relationship at all organizational levels across different functional teams

What You'll Need:

  • Graduate degree, preferably MS or PhD, in Engineering, Data Science, Economics, Statistics, Mathematics, or related discipline.
  • 8+ years of relevant industry experience in the areas of Strategic Analytics, Business Intelligence, Business Economics, Data Science, or Consulting.
  • Strong theoretical and functional understanding of statistical and machine learning concepts and experience in employing these concepts to solve business problems at scale using Python, R, SAS, etc.
  • Strong experience in spearheading or supporting business initiatives through data-driven decision frameworks, in particular through the conception, execution, and measurement of experimental A/B plans.
  • Hands-on experience in developing data-driven products (ML models, forecasting tools, etc.) and scorecards, and sharing business recommendation and their financial/customer impact with the stakeholders.
  • Experience in working with cross-functional teams in a fast-paced environment and managing priorities among multiple projects
  • Expertise in scripting languages (such as SQL, Python, R, SAS, etc.) and the tools (such as MS Excel, PowerPoint, etc.) required to perform analysis.
  • Experience in developing visualization tools such as Tableau, Microstrategy, Shiny, etc., and analytics/presentation.
  • You enjoy working in a team of highly engaged individuals, and you have a passion for data science and KPIs, but also for delivering analysis of highest quality.
  • Proven experience in identifying opportunities for business improvement and defining and measuring the success of those initiatives.
  • Demonstrated ability to dig into the why of various results and present data driven insights and recommendations.
  • Proven analytical and quantitative skills and an ability to use data and metrics to back up assumptions, develop business cases, and complete root cause analyses.
  • Ability to multi-task and work under firm deadlines within a rapidly changing environment.
  • Passion for data (and fearlessness in the face of a data tsunami) and obsession to use it to drive value for customers and business
  • Can work in a fast-paced environment and be persuasive and caring with a wide range of diverse, cross-cultural audiences.
  • Communication skills must be as polished in person as they are over video- or audio- conferences.
  • Ability to thrive in complex business environments defined by uncertain, incomplete, or limited information and evolving targets. Comfortable finding (or building) common ground to drive his/her agenda.
  • Strong at handling urgencies, constrains and prioritizing deliveries.

 

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

 

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected].

 

To access Chewys Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).

More Jobs at Chewy

Clear Filters
Senior Product Manager (Pet Health)
Boston
Product Management
Details
Senior/ Lead iOS Engineer/
Boston
Software Engineering/QA
Details
Sr. Technical Product Manager
Boston
Product Management
Details
Full Stack Engineer, Supply Chain
Boston
Software Engineering/QA
Details
Sr. Executive Recruiter - Technical
Boston
HR, Finance, & Operations
Details
Cloud Engineer
Boston
Software Engineering/QA
Details
Cloud Engineer
Boston
Software Engineering/QA
Details
WMS Engineer- Fulfillment Execution
Boston
Software Engineering/QA
Details
WMS Engineer- Fulfillment Execution
Boston
Software Engineering/QA
Details
WMS Engineer- Pet Health
Boston
Software Engineering/QA
Details
Technical Product Manager- Fulfillment Support
Boston
Product Management
Details
Senior WMS Engineer, Pet Health
Boston
Software Engineering/QA
Details
Software Development Manager, Fulfillment Execution
Boston
Software Engineering/QA
Details
Senior WMS Engineer- Fulfillment Execution
Boston
Software Engineering/QA
Details
Senior Java Software Engineer Merchandising
Boston
Software Engineering/QA
Details
Senior Java Engineer (Full stack)
Boston
Software Engineering/QA
Details
Senior Java Engineer- Delivery Experience (Backend)
Boston
Software Engineering/QA
Details
Senior Java Engineer- Pet Health (Backend)
Boston
Software Engineering/QA
Details
Java Engineer (full stack)
Boston
Software Engineering/QA
Details
Java Engineer- Pet Health (Backend)
Boston
Software Engineering/QA
Details
Java Engineer- Supply Chain Planning (Backend)
Boston
Software Engineering/QA
Details
Senior Front End Engineer, Purchase Team
Boston
Software Engineering/QA
Details
WMS Engineer- Fulfillment Execution
Boston
Software Engineering/QA
Details
Director, Data Science
Boston
Analytics & Data Science
Details
Director, HRBP
Boston
HR, Finance, & Operations
Details
Sr Employee Relations Manager
Boston
HR, Finance, & Operations
Details
Sr Employee Relations Manager
Boston
HR, Finance, & Operations
Details
WMS Engineer
Boston
Software Engineering/QA
Details
Sr. E-Commerce Analyst
Boston
Analytics & Data Science
Details
Software Development Manager - Pet Health
Boston
Software Engineering/QA
Details
Campus Recruiting Manager
Boston
HR, Finance, & Operations
Details
Sr Full Stack Engineer - Pet Health
Boston
Software Engineering/QA
Details
Staff Data Scientist - Merchandising
Boston
Marketing
Details
Back End Java Engineer - Pet Pharmacy
Boston
Software Engineering/QA
Details
Senior Java Engineer (backend)
Boston
Software Engineering/QA
Details
Senior Virtualization and Storage Engineer
Boston
Software Engineering/QA
Details
Senior Software Engineer, Customer Platforms
Boston
Software Engineering/QA
Details
Associate Director Product Manager (PetMD)
Boston
Product Management
Details
Java Engineer, Delivery Experience
Boston
Software Engineering/QA
Details
Sr Director, Brand Marketing
Boston
Marketing
Details
Senior Software Engineer - Pet Health Tech
Boston
Software Engineering/QA
Details
Senior Java Software Engineer - Pet Health
Boston
Software Engineering/QA
Details
Software Engineer II
Boston
Software Engineering/QA
Details
Senior Data Scientist
Boston
Analytics & Data Science
Details
Staff Software Engineer - Pet Health
Boston
Software Engineering/QA
Details
Technical Product Manager - Payments
Boston
Product Management
Details
Technical Product Manager-Autoship
Boston
Product Management
Details
Sourcing Talent Acquisition Manager
Boston
HR, Finance, & Operations
Details
Sr Data Scientist
Boston
Analytics & Data Science
Details
Sr Data Scientist (Senior Applied Economist)
Boston
Analytics & Data Science
Details
Sr Media Strategist
Boston
Marketing
Details
Sr. Director, Product Management (Personalization)
Boston
Product Management
Details
SEO Manager
Boston
Marketing
Details
Software Development Manager
Boston
Software Engineering/QA
Details
Software Development Manager, OMS Team
Boston
Software Engineering/QA
Details
Senior Software Engineer - UI
Boston
Software Engineering/QA
Details
Senior Software Engineer PHP
Boston
Software Engineering/QA
Details
Senior Software Engineer, Supply Chain Technology
Boston
Software Engineering/QA
Details
Senior Software Engineer, UI - Pet Health
Boston
Software Engineering/QA
Details
Senior Software Engineer - Pet Health
Boston
Software Engineering/QA
Details
Senior Software Engineer
Boston
Software Engineering/QA
Details
Senior Software Engineer
Boston
Software Engineering/QA
Details
Senior Software Engineer
Boston
Software Engineering/QA
Details
Senior Software Engineer, Customer Platforms
Boston
Software Engineering/QA
Details
Senior Frontend Engineer, Storefront
Boston
Software Engineering/QA
Details
Senior Frontend Software Engineer - Pet Health
Boston
Software Engineering/QA
Details
Senior Software Engineer, UI
Boston
Software Engineering/QA
Details
Director, Product Management (Autoship)
Boston
Product Management
Details
Executive Sourcer
Boston
HR, Finance, & Operations
Details
Release Engineer
Boston
Software Engineering/QA
Details
Staff Technical Product Manager
Boston
Product Management
Details
Principal Software Engineer, Storefront Platform
Boston
Software Engineering/QA
Details
Director, Paid Social and Display
Boston
Marketing
Details
Director, Performance Marketing Relationships
Boston
Marketing
Details
Director, Strategic Analytics
Boston
Marketing
Details
Principal Engineer, Storefront Platforms
Boston
Software Engineering/QA
Details
Digital Audio Manager
Boston
Marketing
Details
Digital Video Advertising Manager
Boston
Marketing
Details
Director, Data Science
Boston
Marketing
Details
Sr. Director, Product Analytics
Boston
Analytics & Data Science
Details
Associate Director, Talent Acquisition
Boston
HR, Finance, & Operations
Details
Senior Pricing Data Scientist
Boston
Marketing
Details
Software Engineer III
Boston
Software Engineering/QA
Details
Principal Product Manager (Mobile Apps)
Boston
Product Management
Details
AD Product Manager (Autoship)
Boston
Product Management
Details
Showing 85 Jobs

Chewy

Add to Favorites

Our mission is to be the most trusted and convenient online destination for pet parents everywhere. We believe that we are the preeminent online source for pet products, supplies and prescriptions as a result of our broad selection of high-quality products, which we offer at competitive prices and deliver with an exceptional level of care and a personal touch. We continually develop innovative ways for our customers to engage with us, and partner with more than 1,800 of the best and most trusted brands in the pet industry to bring a high-bar, customer-centric experience to our customers.

Apply Now
Company Profile

Number of Employees

1,000+ Employees

Open Positions

85

Videos

Photos

Employee Testimonials

It’s amazing working with such a diverse group of talented people at Chewy! I really love the culture of fun, collaboration, hard work, and innovation that I’ve seen throughout the company. I especially am impressed the lengths our company strives to wow our customers. I’ve witnessed first-hand how our customer service representatives not only encourage the passion of pet parents, but share their own. I’m grateful for the opportunity to learn so much new technology and the world of e-commerce.

Bill Poitras   –   Software Engineer

The environment at Chewy is energizing and there is a strong sense of purpose. Our focused attention to the customer leads to great enthusiasm for the work we get to do. There is real comradery on the teams as well – our team frequently lunches together which lends to a friendly work environment, collaboration, and innovation. Having dogs in the office doesn’t hurt either!

Becca Litwack   –   Affiliate Marketing Manager

The company known for best in class Customer Service knows how to keep its internal customers (our team members) happy, too. There is a positive energy and vibe the moment you set foot in the office. The workforce at Chewy is a vibrant mix of diversity in all aspects but one thing that is common is the shared belief of being the best in class at whatever job function one is in.

Shantesh Kanekar   –   Director of Software Engineering

Working at Chewy is fast-paced, challenging, and very fulfilling. Each person here has the opportunity to have a profound effect on how we wow both our internal and external customers. We place a very high value on customer service here at Chewy and regardless of what you are working on, the customer satisfaction is always going to be #1. By everyone working towards the same common goal, teamwork organically happens in everything we do.

Chris Foley   –   Senior Software Development Manager

Copyright © 2015-2020 VentureFizz. All rights reserved.

  • About
  • Member Login
  • Contact
  • Terms of Service
  • Privacy Policy
  • Cities
      • Boston
      • New York
      • All
  • Companies
      • AdTech
      • Big Data & Analytics
      • Communications
      • Consumer
      • Development & Interactive Agencies
      • eCommerce & Marketplaces
      • EdTech
      • Energy & CleanTech
      • Enterprise Software / SaaS
      • FinTech & Payments
      • Gaming
      • Hardware & Robotics
      • Healthcare & Pharma
      • Infrastructure & Storage
      • IoT
      • Marketing & Sales Tech
      • Other
      • Security
      • Venture Capital
  • Jobs
      • Analytics & Data Science
      • Customer Success
      • Hardware Engineering
      • HR, Finance, & Operations
      • IT/Systems/Networking
      • Marketing
      • Other
      • Product Management
      • Sales & Business Development
      • Software Engineering/QA
      • UX & Design
  • Insights
    • CxO Briefing
    • Inside:
    • Black in Tech
    • Office Tours
    • The VentureFizz Podcast
    • Lead(H)er
    • Engineering Spotlight
    • Working in Tech
    • Career Path
    • Hottest Jobs in Tech
    • Talent on the Move
  • Videos
    • <p><a href="/videos">Videos</a></p>