Job Post

Director of Sales Operations

SmartSense
186 Lincoln St,
Boston, MA 02111

Director, Sales Operations

We are seeking a Director of Sales Operations for our rapidly growing IoT solutions business. This is a new role, and a great opportunity for an experienced sales operations professional to quickly make an impact and create the systems and processes to help us achieve our aggressive growth ambitions.


Candidates must be located in the Boston metro area.


Core Responsibilities

Develop strategies and execution plans to improve sales efficiency and gross margins.

Own end-to-end process of tracking operational metrics and delivering meaningful insights to the business, define and deliver techniques to improve the funnel performance for sales management.

Identify best practices for Hubspot and Netsuite usage, reporting and adoption. Work closely with our internal business operations group for technical enhancements and upgrades.

Own KPI reporting and dashboards for the sales team, sales executives, as well as company-wide leadership and executive team.

Develop sales enablement training and documentation to ensure sales methodology is incorporated into daily workflows.

Ensure operational readiness for new product launches, campaigns and other sales initiatives

Create and maintain documentation of sales processes, policies, and relevant sales training materials and assist with on-boarding new sales talent. Enforce and support sales team responsibilities and rules of engagement.

Coordinate quarterly and annual sales meetings.

Partner with marketing operations to refine lead qualification and allocation process.

Partner with VP sales and team leads on forecasting.


Core Requirements

- 8+ years of experience in sales operations in a technology company, preferably hardware or Saas.

- Expertise in CRM systems and marketing systems such as HubSpot.

- Intensely analytical and process-driven.

- Excellent presentation and organization skills.

- Positive attitude and detail focused.

- Strong business acumen and strategic thinker.

- Highly collaborative.

- B.A. or B.S. required.


Category: Sales & Business Development
Full-time

See What It's Like To Work Here

SmartSense delivers data-driven IoT solutions for food safety, facilities monitoring, and supply chain visibility, by providing actionable insight. 

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